1(877)878-3919

Read what people are saying
about Precision Garage Door in:

Universal City Area, TX

Precision Garage Door of San Antonio
has received 260 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Julian arrived and took care of us with the true professionalism that your company has always represented with us. Thank you

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A Response from: Martin Behrens

Hello Michael we appreciate you taking time to leave us a review!

Service Provided:
Garage Door Repair

Review:

For the quality of customer service the price is very competitive in this market. There is nothing better then the piece of mind you will have knowing that this staff truly is knowledgeable in their craft. Work ethic is very hard to come by these days. Precision can be very proud in the people they send out to represent them in the field. Thank you for making this a painless process.

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A Response from: Martin Behrens

Hello Mr. Taylor thank you for leaving us a review! We are glad to hear that you are satisfied with our service.

Brent Huffman Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Brent Huffman
Review:

Horrible experience. This is a shakedown operation. DO NOT allow these people into your home or on your property; they will demand a service fee that isn’t disclosed by Angi.com or by their call center. After refusing to be taken advantage of, the servicemen reluctantly left my home. Had I not sternly “escorted “ them out, they’d have occupied my kitchen all evening demanding fees that weren’t agreed upon. Simply put, crooks; buyer beware and use any other company. These people are dishonest.

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A Response from: Martin Behrens

Hello Mr. Sida thank you for taking a moment to write a review. After reviewing the recordings and speaking with all the persons involved I would like to extend my apologies. It has been determined that you were never quoted a service call charge. When it was discovered that a service call had not been quoted to you, a verbal apology was extended to you by the Operations Manager on 10/25/2021 prior to you writing a review. Our intent was not to "shake you down' or ''take advantage of you'' but collect a service call fee that should have been quoted to you in the initial call to our company. As you can see from out 3,262 reviews and the 18 years in business, taking advantage of our customers is not the way we do business. In fact, our goal is to provide exemplary customer service. It is through customer comments that we are able to learn & grow as a company. We again sincerely apologize for the miscommunication and hope you would consider us in the future should the need arise.

Service Provided:
Garage Door Repair

Review:

Prompt service response for a simple issue. Replaced broken remote opener. Technician was courteous.

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A Response from: Martin Behrens

Thank you for leaving a kind review for Brent, Mr. Greene!

Brent Huffman Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Brent Huffman
Review:

Fantastic, quick, professional service. 10 out of 10 recommend this company for garage door needs

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A Response from: Martin Behrens

We appreciate you taking time and leaving us a 5 star review Mr. Dodaro.

Art Fuentes Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Art Fuentes
Review:

Tech identified the problem gave me a quote. After I agree proceeded to complete the work in a timely manner. Very satisfied with the work. Mr. Watts was very professional and answered all my questions. Would diffinetely recommend your company to anyone needing garage door repair.

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A Response from: Martin Behrens

Hello Mr. Pritchard thank you for taking time to leave us a review, we are glad Nur was able to assist you!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Replaced garage door springs. Totally satisfied with technician. Professional job!

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A Response from: Martin Behrens

Hello Noel thank you for taking time to leave us a review!

Service Provided:
Broken Garage Door Spring Repair

Review:

We appreciate that you are available. Jason came out got our door down and working.

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A Response from: Martin Behrens

Hello Ms. Smith thank you for taking time to leave us review. We are happy to hear that you are satisfied with our services.

Jason Dawson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Jason Dawson
Review:

We’ve used Precision Overhead Garage Door Service since they installed a new garage door for us a number of years ago. The man doing the installing asked if we planned on getting an automatic door opening system and suggested the PDS Ultra 900 system. We said ‘Yes’ and have loved the quiet and reliable service the system provides. We’ve since had to replace the door recently (unfortunate backing out incident before the door had fully opened) and Precision Door again provided excellent professional service. We highly recommend this company for your garage door needs!

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A Response from: Martin Behrens

Hello Mr. Hale thank you for leaving us a review! We are glad to hear that we met all your needs and we do appreciate your business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Your repair men, Caleb and John were fantastic! Not only did they explain everything to me and go through options, but my grandmother had a medical emergency while they were at my house that I had to run off to. Caleb was extremely accommodating and understanding and said he’d email me the estimates and to give him a call when I’m ready. Extremely good, kind, and professional men.

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A Response from: Martin Behrens

Hello Ms. Manns thank you for taking time out of your day to leave us and our techs a review. We are very happy to hear that John and Caleb were able to assist you.

Service Provided:
Garage Door Repair

Review:

Great technician and quick thorough install.

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A Response from: Martin Behrens

Hello Ms. Mitchell we are glad Caleb was able to help you out. Thank you for your review. We appreciate your business!

Service Provided:
Garage Door Opener Install

Review:

Very professional!!! Fixed my issue in a timely manner. I am extremely pleased with their service!!

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A Response from: Martin Behrens

We are happy to hear we were able to resolve your issue to your satisfaction.

Jason Dawson Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Jason Dawson
Review:

Had previously had a repair done by Csleb. He is unusually courteous, alwayds on time and doesn’t quit until the job is done This time he replaced the garage door opener ordered out new door snd stayed until lost 7 PM to get the motort loaded on my IPhone Can’t say enough good about Caleb. He certainly makes your company a good bet for prompt excellent service Thank you D Wilhelm

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A Response from: Martin Behrens

Thank you for the wonderful review! It is great to hear that Caleb met and exceeded your expectations.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

We had a great experience. Our questions were answered and we felt at ease from the first phone call to the completion of the install. Great customer service.

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A Response from: Martin Behrens

We are proud of Caleb for going above and beyond assuring all questions where answered, Ms. McMillan! We appreciate your review.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Mark did a great job explaining to me everything that needed to be repaired on my garage door. Truly appreciated it!

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A Response from: Martin Behrens

Mark is very detail oriented and resourceful, Thank you for your review!

Service Provided:
Garage Door Repair

Review:

Great job ! Fast, high quality!

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A Response from: Martin Behrens

Thank you for taking the time to leave us a review Mr. Rodicio!

Mike Dahl Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Mike Dahl
Review:

Explained all my options and took the time to go over what products you carried. Very professional and friendly.

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A Response from: Martin Behrens

Customer service is very important to us. We are glad we met your expectations, Mr. Dillon! We appreciate you taking time to write us a review.

Jason Dawson Service Provided:
Garage Door Repair

Technician: Jason Dawson
Review:

Caleb and Art Were outstanding. They arrived at my residence less than two hours from when I put the service request call in. I explained my situation to them and they were able to fix the problem within minutes. Well done. Professional, friendly and informative.

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A Response from: Martin Behrens

We appreciate your 5 star review! Caleb and Art are very knowledgeable and friendly, we can guarantee these gentlemen will make your garage door right.

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

I choose Precision Garage Door service because I have use them before and the service was nothing but excellent! The service I received today was performed by Monte; he was excellent! He was knowledgeable, professional and courteous. Monte explained the need work in complete detail; and showed me how to perform maintenance on my garage door and moving parts! I would wholeheartedly recommend Precision to anyone needing service on their garage door. As a matter of fact; my neighbor saw Monte working on my garage door and asked to speak with him concerning matters with his garage door. All moving parts and those associated with my garage door were replaced. Thanks Precision I appreciate the excellent service!!! Special thanks to Monte!!!

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A Response from: Martin Behrens

We appreciate your review and the very kind words about Monty. We can assure that Monty is committed to ensuring you have the most stress-free resolution to all of your garage door concerns. We appreciate your business and look forward to serving you again, should there ever be a need.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Excellent experience. Called and had appointment for estimate same day. Caleb was friendly, professional and very informative. Iook forward to doing business with Precision Doors!

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A Response from: Martin Behrens

Mr. Davenport, Thank you for taking the time to share your positive experience with Caleb--we work hard to ensure your 100% satisfaction. We look forward to doing business with you!

Service Provided:
Garage Door Repair

Review:

Caleb was totally professional...he called to let me know that he was in route and precisely what time he would arrive. He did a total service on our door, and replace rollers, springs, etc. I had many questions, and he was receptive to all of them . At no time did he try to "up sell" me anything. I appreciate his honesty and integrity. Thanks Caleb, and thanks Precision! We appreciate you.

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A Response from: Martin Behrens

Mr. Parker, It is important to us that your experience with Precision is a positive one! Caleb is always demonstrating high quality customer service to ensure your 100% satisfaction!

Service Provided:
Garage Door Opener Repair

Review:

Paul was amazing. He was so helpful and knowledgeable. I would definitely recommend your company, and especially Paul, to family and friends. Thanks for everything .

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A Response from: Martin Behrens

Mrs. Lopez, Thank you for taking the time to let us know how great of a job Paul did; we are definitely lucky to have him on our team! We are thrilled to have earned your recommendation, and look forward to doing business with you in the future!

Service Provided:
Garage Door Opener Repair

Review:

Caleb was awesome. He called prior to arrival. His work and professionalism Was a breath of fresh air.

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A Response from: Martin Behrens

Mr. Williams, It is our pleasure to know that Caleb ensured such a positive experience! His professionalism is one of the many things that make him remarkable! We hope to be doing business with you again in the future.

Service Provided:
Install Garage Doors

Review:

Awesome service!!! Monty displayed both professionalism and kindness for this business.

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A Response from: Martin Behrens

Carolyn, Thank you for your 5-star review! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers!

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Thank you so much for the prompt and excellent service! The technician was very personable and explained all the different options. So thankful for the recommendation to use Precision door!

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A Response from: Martin Behrens

Ms. Stark, It is fantastic that Paul provided you with such an efficient and pleasant experience! We appreciate the time taken to leave this review. We hope to be doing business with you in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Kaleb was knowledgeable and thorough. Very satisfied with his professionalism.

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A Response from: Martin Behrens

Mr. Farias, Your satisfaction is our #1 priority. Caleb is consistently striving to ensure efficient, professional customer service! We appreciate the time taken to submit your review.

Service Provided:
Garage Door Repair

Review:

I had a simple problem with my garage door a month after i had some major upgrades done by Jason and he came out today after i called to set up an appt yesterday and he fixed that problem within minutes. He did some tune up to the system also. This was all within the warranty timeframe. Jason is amazing and was a half hour early on top of that. I couldn't be happier with the service and the friendliness Jason showed. I will never call anyone else for my garage needs.

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A Response from: Martin

Mr Smith, I am pleased to hear that you were happy with the service provided by Jason. Quality customer service is very important to our company. We appreciate the positive feedback and look forward to doing business with you in the future.

Jason Dawson Service Provided:
Garage Door Opener Repair

Technician: Jason Dawson
Review:

Caleb was very good. Knowledgable , informative and very helpful . When time comes to purchase a door we will come to you along with recommending precision to others

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Service Provided:
Garage Door Repair

Review:

I chose Precision door because we have always used them when needed. In my move I lost my remotes and y’all came out to replace them for me - always on time, very friendly & fast. Thanks so much.

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Service Provided:
Garage Door Opener Repair

Review:

Very professional technicians. Very courteous and explained the work in detail that needed to be done. Very reasonable prices. Will recommend this company to anyone needing repairs or installation for their garage door.p

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Service Provided:
Garage Door Repair

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San Antonio Area

(210) 775-0743

(210) 775-0743
New Braunfels Area

(830) 515-4240

(830) 515-4240
Schertz Area

(210) 247-2743

(210) 247-2743
Boerne Area

(830) 446-3910

(830) 446-3910
Helotes Area

(210) 247-2743

(210) 247-2743
La Vernia Area

(830) 253-2222

(830) 253-2222
Castroville Area

(830) 355-2211

(830) 355-2211
Bulverde Area

210-775-0743

210-775-0743
Precision Overhead Door of San Antonio
Office: (210)590-1250
2502 Freedom Drive
San Antonio, TX 78217