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Read what people are saying
about Precision Garage Door

Precision Garage Door of San Antonio
has received 106 reviews, averaging 4.02 Stars:
1 2 3 4 5
Review:

Quick service on a Sunday Morning. Replaced broken spring, the serviceman was amazing! I thought service was pricey, the only negative.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent premium service. Speedy install of new bar rollers cables springs and door adjustment. Seems pricey but I should never have to worry about the door falling down again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

*Esta reseña fue traducida del inglés
Review:

Because you installed our door and one of the remotes stopped working in under a year…so we had to have them replaced

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Greg Garcia Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Greg Garcia
Review:

All very professional and helpful. Unfortunately, were not able to work on Genies Thanks

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Service Provided:
Garage Door Opener Repair

*Esta reseña fue traducida del inglés
Review:

Out to my house in less than 25 hours. Simply fix, not cheap but repairs were quick and repair man was polite accommodating.

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Travis Bartley Service Provided:
Garage Door Repair

Technician: Travis Bartley
*Esta reseña fue traducida del inglés
Review:

The gentlemen who came out for the service were amazing and informative. They both represented the company well. The only reason I didn't choose a 5-Star rating was due a surprise-cost added that was not shared when I asked for a total cost when the appointment was set.

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Service Provided:
Garage Door Repair

*Esta reseña fue traducida del inglés
Review:

Nice, super informative and knowledgeable

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Service Provided:
Garage Door Repair

*Esta reseña fue traducida del inglés
Review:

Needed a new remote and found you on line

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Service Provided:
Garage Door Opener Install

*Esta reseña fue traducida del inglés
Review:

Brent was very nice and informative and hope to have a new unit installed soon … have to order the equipment.

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A Response from: Martin Behrens

Such a sweet commentary from you two. Thanks for taking a minute to comment!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Good job Expensive

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A Response from: Martin Behrens

Thank you. Quality isn't cheap : )

Service Provided:
Broken Garage Door Spring Repair

Review:

Came home from a trip and couldn’t get in my garage. I called Precision and someone was here with in an hour. Brett did a great job- very professional and left my garage very clean.

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A Response from: Martin Behrens

Tessa- thank you so much for taking a minute to give such positive remarks! We strive to give an exemplary experience and we are glad it shows.

Service Provided:
Garage Door Repair

Review:

I appreciated the timely response and fast turnaround as well as speed of repair. I do think the cost seems excessive, ie why is there a repair cost as well as labor? There were no parts involved.

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A Response from: Martin Behrens

Hello Mr. Mu thank you for leaving us a review. In reviewing your invoice I do see that we charged a labor fee for rebalancing the door that was off track. Unfortunately due to COVID since January we have had 7 price increases, we have tried to absorb most of the cost. But unfortunately a small portion has to be passed on to the customer. Please feel free to give us a call if you have any further questions. We appreciate your business!

Service Provided:
Garage Door Repair

Review:

I contacted your office because y’all have always been fast, reliable and do great work. Nur, came out assessed the situation and advised I need a new door. I am a little disappointed but understand it’s an availability situation and will patiently await your call. Nur, was helpful and I appreciated the fast response.

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A Response from: Martin Behrens

Hello Ms. Rensendez, thank you for your review! Unfortunately that has been a challenge for us with availability. But we are doing our best to meet all our customers needs. We hope to get your door in as soon as possible. Please don't hesitate to contact our office. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Was prompt. Door was very noisy, squeaking. Fixed it, now opens very quiet.

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A Response from: Martin Behrens

Thank you for leaving us a review, Delores!

Service Provided:
Garage Door Repair

Review:

The Svc Rep, Jason Dawson, quickly identified the problem of a wiring defect. He also noticed that one of the brackets was broken and needed replacement. Also said the rollers needed to be replaced. After work was completed it was a noticable improvement of the garage door opening and closing and much quieter. I would have given a 5 star rating except for price of parts. I was given a little price break on the overall billing. I still do highly recommend this company.

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A Response from: Martin Behrens

Mr. Buckley, Your 100% satisfaction is important to us. We highly value your feedback, and we sincerely appreciate the time taken to leave us your review! I realize that you were displeased with our pricing. As in any business, the price of the part(s) is not the only consideration when establishing a selling price. Factors such as insurances, overhead, technician certification, gasoline, liability, salaries, 24/7 live operators/service and advertising all must be considered when establishing pricing. We hope to be doing business with you in the future! I am in high hopes that the service we provided will ensure that your garage stays problem free for years to come.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

When our garage door broke, I searched on the internet for a repair company. Precision Door was rates highly by others, and they did not disappoint. They came out quickly, professionally and determined what needed to be done. By the next day our problem was resolved.

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A Response from: Martin Behrens

Mr. and Mrs. Faylor, We are always doing our best to resolve your garage door issues as soon as possible--your 100% satisfaction is important to us! Thank you for the time taken to provide your feedback.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Good

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A Response from: Martin Behrens

Mr. Scott, Thank you for your review! We appreciate your business.

Service Provided:
Garage Door Repair

Review:

Technician didn’t know why remotes didn’t work properly. Could only offer to sell me new ones at a price that was way too high. Mechanical work was fine.

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A Response from: Martin Behrens

Mr. Faber, We need feedback from our customers, both good and bad, to improve our business! I realize you are displeased with our pricing, and I am in hopes that the service that we provided will ensure that your garage remains trouble free for years to come. Please feel free to contact me to discuss this matter further.

Service Provided:
Garage Door Repair

Review:

Quick And easy

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

great service. he was quick friendly and early and informative

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Service Provided:
Garage Door Repair

Review:

Waylan did an excellent job of solving the garage door problem. He even gave some troubleshooting suggestions. Thank you Precision Door Company

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A Response from: Martin Behrens

Mr Hopkins, Thank you for sending in your review. I'm glad that Waylan got your problem solved and was able to give you some helpful suggestions. We look forward to doing business with you in the future, should there be a need.

Service Provided:
Garage Door Opener Repair

Review:

Waylon is very polite & did a nice job. My complaint is that he left dirty hand prints on the newly painted white walls all around the door, motor, & wall switch.

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Service Provided:
Garage Door Repair

Review:

Got off to a shaky scheduling start but once resolved, the service was exceptional. Very patient and thorough in performing the repair. Many thanks!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Your guys were knowledgeable and got right to business when they arrived. Asked the right questions to assess the situation and ensured that I could operate th door in question before they left. Both guys could work for me anytime. Thanks

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Service Provided:
Garage Door Repair

Review:

Their service call of $49 was very reasonable. They came the same day. Their work so far looks great. The only down side was that the whole garage door opener was a little pricey and they only had one model with them to fit my existing one. However, I chose not to wait and had it installed that day.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Service was good and quick, response time was good, one day from initial call, installer explained everything and did maintenance on door after instillation

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very pleased and satisfied with workmanship. However, the price of $665.00 was a little steep. Although the work and part came with lifetime warranty. The competitor offered the same work (torsion spring conversion) for less to include a two-year warranty parts and labor ($389.00). Not for sure if the difference in your prices is connected to the lifetime warranty. But $276.00 is a little pricy for an extended warranty. Overall Dan the technician did an outstanding job in installation and adjustment of my broken garage door. Thanks

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

i was pleased with the service. It was timely and the technician was polite and knowledgeable.

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Service Provided:
Garage Door Repair

Review:

5 star rating for Jason. Very satisfied with his work.

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Service Provided:
Garage Door Opener Repair

Review:

Technician was on time and very knowledgeable. Price was right and service accrprable. Would definitely use them again.

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Service Provided:
Garage Door Repair

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San Antonio Area

(210) 775-0743

(210) 775-0743
New Braunfels Area

(830) 515-4240

(830) 515-4240
Schertz Area

(210) 247-2743

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Boerne Area

(830) 446-3910

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Helotes Area

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La Vernia Area

(830) 253-2222

(830) 253-2222
Castroville Area

(830) 355-2211

(830) 355-2211
Bulverde Area

210-775-0743

210-775-0743
Precision Overhead Door of San Antonio
Office: (210)590-1250
2502 Freedom Drive
San Antonio, TX 78217