Read what people are saying
about Precision Garage Door in:
Helotes, TX
Precision Garage Door of San Antoniohas received 89 reviews, averaging 4.92 Stars:
Helotes, TX
Helotes, TX
Nice guy! Very informative. Did the job in a great amount of time.
- Shelli Dutta
Helotes, TX
Our garage door spring broke the day before labor day late in the afternoon. We could not open our garage door, and my wife's car would be inaccessible for several days if we could not get it fixed. Ashley contacted Dan, and although he was already done for the day, he agreed to fit us in the same day. He was at the house a few hours later and immediately assessed the situation. He gave me a clear, concise estimate for the work that needed to be done. He went to work right away, and in no time had the entire door overhauled with new springs, cables and rollers. He lubricated the opener and the unit as never operated as smoothly and quietly as it does now. I cannot tell you how much I appreciate Ashley's effort to get us a technician on the same day and Dan's recognition of the situation, and his willingness to perform yet another call the day before a holiday. He was professional, knowledgeable and did great work. I will definitely recommend Precision to anyone who needs work on their garage door units. Thank You, Marcus
- Marcus Hulse
Product:
Helotes, TX
Dan did a great job and was very professional.
- John & sue Capen
Helotes, TX
Dan arrived promptly and was courteous and knowledgeable. He quickly diagnosed the issue with our door and gave us a range of repair options. Thanks for the professionalism and excellent work!
- John Macha
Helotes, TX
Excellent job!
- Corwin Ticknor
Helotes, TX
Great service, really knowledgeable.
- Amber Riojas
Helotes, TX
Joe is very courteous. Very knowledgeable and prompt. Service was excellent.
- Rene De Ases
Helotes, TX
Service was great. Damian explained everything he was going to do. He looked into the wall button to locate problem and advised us what needed to be done.
- Corwin Ticknor
Helotes, TX
Jason was very patient with us. He took his time to explain the features in the new garage door opener.
- Rodolfo Vela
Helotes, TX
Thank you!
- David Sweeney
Helotes, TX
Thank you!
- David Sweeney
Helotes, TX
Your service man came promptly and was very courteous. Your prices are reasonable and I liked the option you give of one year warranty verses a lifetime warranty. The previous company I called did not offer that and it was expensive for only repairing the spring. I will definitely recommend you to my neighbors.
- Sara Garza
Helotes, TX
Jason was great! efficient and knowledgeable
- Kris Brehm
Product:
Helotes, TX
Very considerate workers from service center to technician.
- Ralph Morales
Product:
Helotes, TX
I would give Precision 5 stars. I was appreciative of a 4-6 pm time slot for an appointment. Jason, My technician was very professional, on time and let me know from beginning what I needed for a repair and what I might need in the future. He performed the entire repair and installation of keypad quickly. I would recommend Precision to anyone who asked me for a garage door company.
- Janet F
Product:
Helotes, TX
Jason demonstrated a professional and very knowledgeable experience for us. Gave us some future recommendations and opinions. Great to do business with you. Thank you.
- Melissa Lucio
Product:
Helotes, TX
My garage door did get fixed. According to their website: "Garage Door Repair Within 4 Hours- Guaranteed! We will be out to repair your door within 4 hours or we will waive the service fee. No questions asked." I called in about 5pm, we were told that the service tech would not be out until the next morning 9-11am. The tech didn't arrive until after 11am. Service call was not waived. The service tech tried to, in my opinion, oversell during the service call with unnecessary items, such as, track rollers to reduce noise. Now today, I just had to scrub my garage door (light tan) because of large black grease spots down the entire center portion of the door, this is 2 days after service call.
- Thomas Mueller
Product:
Helotes, TX
The thing that caught my eye was the 24/7 offering. My garage door broke on a Sunday (Father's Day) leaving us unable to get our car out of it. My wife and I were unsure we would be able to get anyone to fix it that day. Although, the receptionist wasn't overly friendly on the phone, she was detailed and professional and scheduled a service call for the same day giving us a 2 hour window for when the technician would arrive. To our delight, we received a call from the technician (Dan)within 10 minutes stating his name and advising he was on his way. After arriving within the next 20 minutes we found Dan to be very courteous, professional and efficient. My garage door was working within the next hour. Overall, my wife and I are highly satisfied with the work, however the price for job seemed a bit high for a spring replacement (2 versus 1), rollers and lifetime warranty on parts and labor. That said, we really did not take the time to shop around, compare prices or obtain more information about "Precision". At this point we're very happy our garage door is functional again.
- John Hernandez
Helotes, TX
Mike came out the same day we called & ON-TIME! He was absolutely one of the best representative for your business, he informed us, ask ALL the right questions and answered all of ours. He quoted us right away and we agreed it was a very good price. Mike shored up our broken door, so that we could use it until today and came back exactly when he said he would and replaced our garage door and opener. Plus he programed our cars & outside keypad. He was absolutely wonderful to work with and we appreciated him very much. You have a great employee there, thanks.
- Everett Brookhart
Helotes, TX
Would like to tell you that you have a very punctual, professional and great representative in Dan Kuhn. Mr. Kuhn called me and gave me a time frame for his arrival at my home and arrive within that time frame. That alone was impressive as I have experienced far too many failures of arrival times in past from other service companies. Bottom line, Mr. Kuhn wasted no time in getting started and wrapping up issue. THANK YOU DAN KUHN & PRESCISION DOOR SVC. including the 2 young ladies that spoke to my wife and I when we each called in not knowing the other had. In fact, I got a call back from the young lady to advise me she was canceling my call because my wife had already set appt. Appreciate the fact that we were taken on an emergency basis!!
- Daniel & Olga Musquiz
Helotes, TX
Courteous, timely and had good recommendations!
- Kerrisa C.
Helotes, TX
Thank You!
- Caount B.
Helotes, TX
Will definitely call again when need services on garage door. Thank you!
- Jeff L.
Helotes, TX
Mike was awesome. Very prompt, knowledgeable and attentive to our needs. Thank you precision!
- Christy J.
Helotes, TX
Polite and informative. Helped make a bad situation less painful!
- Jim & Kay S.
Helotes, TX
Could not be any better!
- Robert K.
Helotes, TX
Thank you!
- Elizabeth H.
Helotes, TX
Excellent customer service and excellent worker.
- Hector F.
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Excellent service. Repair was well explained and professionally performed . Thoroughly QC's. Only a minor oversight... was told I was eligible for a $10 discount for AARP/Military but didn't see it on the invoice.
- Dennis Rassmussen