Read what people are saying
about Precision Garage Door

I had a great experience with Precision. The online booking portal was super easy to use and made scheduling the appointment a breeze. The technician arrived right on time and was very professional. Although my garage door issues weren't acting up while he was here—meaning there wasn't anything to fix at the moment—he was still very helpful and courteous throughout the visit. I'd definitely call them again.

- Michael Brand

Thank you for sharing your experience! We’re glad to hear the online booking made scheduling easy and that our technician arrived on time and provided professional, courteous service. Garage door issues can definitely be intermittent, but we’re always happy to take a look and make sure everything appears to be operating safely. We appreciate you keeping us in mind for the future and look forward to helping whenever you need us!

Previous service and today's work demonstrate efficient and courteous work ethic. Quick repair was handled by Justin effectively.

- RICK WOLF

Thank you for the great feedback! We’re glad to hear that both past service and today’s repair met your expectations. It’s wonderful that Justin was able to handle the repair efficiently and effectively. We truly appreciate your continued trust in Precision!

Interacting with Jonathan was a great experience. He explained the problem and offered options.

- Paul Olivier

Thank you for sharing your experience! We’re glad Jonathan made the process easy by clearly explaining the problem and offering helpful options. Your feedback means a lot, and we’re happy we could assist you!

Brian was outstanding. Very professional and hard working man.

- Joe Herrera

Thank you for the kind words! We’re thrilled to hear Brian made such a positive impression with his professionalism and hard work. We’ll be sure to pass along your praise — he’ll be very happy to hear it!

Technician, Chris Figueroa arrived promptly. He was friendly and courteous. He was very informative and diagnosed our issue with the garage door. He provided options for future repairs. He provided what was necessary for the immediate need and repaired the door. Our garage door works great now and much quieter. Great work and highly recommend.

- Lisa Beekley

Thank you so much for sharing your experience! We’re thrilled to hear Chris Figueroa provided friendly, courteous, and informative service. It’s great that he was able to quickly diagnose the issue, take care of the immediate repairs, and offer options for the future. We’re glad your garage door is now working quietly and smoothly. Your recommendation means a lot, and we truly appreciate you choosing Precision!

because I've done business with them since around 2008 and I am very happy with their service. Also Brian the technician explained the service that I needed to get my garage back to operation professionally and precise. Dustin also came to help Brian, thank you so much!!! They replaced everything except the springs and door, I ha it installed in 20087 and I think it was due for new advance equipment!! again thank you so much!!

- ALBERT TREVINO

Thank you so much for your wonderful review! We’re honored to have had the opportunity to serve you since 2008 and thrilled that you’re still so happy with our service. It’s great to hear that Brian explained everything clearly and professionally, and that Dustin was there to support him. Upgrading your garage door equipment was definitely a smart move, and we’re glad everything is now running smoothly. We truly appreciate your loyalty and kind words — thank you for choosing Precision!

Justin was an absolute blast to engage with. The process was straightforward and tremendously thorough. I had multiple questions and Justin walked me through all of them. I decided to opt for the most extensive repairs so I could revel in a long term solution. Justin knocked the work out in a very timely fashion. Professional, courteous, and talented at his trade are all traits I would use to describe Justin. Precision was fabulous - thank you!

- Tobias Voegele

Thank you so much for this fantastic review! We’re thrilled to hear that Justin made the process enjoyable, thorough, and easy to follow. It’s great that he could answer all your questions and help you choose the solution that will keep your garage door running smoothly for the long term. Your kind words about his professionalism, courtesy, and skill truly mean a lot — we’ll be sure to share them with him. We’re so glad you had a fabulous experience with Precision and truly appreciate you taking the time to share it!

My wife and I were super impressed with Wesley. First of all, he was on spot on time. He was professional, well dressed and very polite. He spent more time with me explaining what he would be doing, which I am not used to. You have a great young man working for you and you will always be our go to Overhead door specialist. Please tell Wesley thank you again from Theresa and I.

- Mark Anderson

Thank you so much for sharing this wonderful feedback! We’re thrilled to hear Wesley made such a positive impression with his punctuality, professionalism, and courteous approach. Taking the time to explain the process and ensure you felt comfortable is exactly the kind of service we strive for. We’ll be sure to pass along your kind words and thanks to Wesley — he’ll be so happy to hear them! It means a lot to us that you’ve chosen Precision as your go-to overhead door specialist, and we look forward to serving you both in the future.

Always a great job.

- Bernard Groomes

That’s so great to hear — thank you! We love knowing we consistently deliver the kind of service you expect. Your continued support means a lot to our team, and we’re always happy to help whenever you need us! Thank you again for always choosing Precision Garage Door Service!

Wes was superb - great personality, thorough diagnosis and explanation of options. Completed work in a timely manner. Very pleasant to work with! Overall OUTSTANDING experience!

- Shari Cannon-Mackey

We absolutely love hearing this — thank you! It’s fantastic to know Wes delivered such a thorough diagnosis, clearly explained your options, and completed the work efficiently. His personality and attention to detail truly make a difference, and we’re so glad that came through in your experience. An “OUTSTANDING” experience is exactly what we aim for every time. We appreciate you choosing Precision and taking the time to share your feedback!

Ricky Hernandez did a great job fixing my garage door. He was very attentive in doing his job and is very friendly and respectful. He explained things to me regarding how to maintain the garage door in a good working condition. He was very informative and patient answering the concerns I had. He is a great employee! Thank you for your great customer service. Delia Lizette TIjerina

- Delia Lizette Tijerina

Delia, thank you so much for taking the time to share this wonderful feedback! We’re thrilled to hear that Ricky Hernandez took such great care of you. His attentiveness, friendliness, and patience are exactly what we strive for, and it’s great to know he made sure all of your questions were answered and that you felt confident about maintaining your garage door moving forward. We’ll be sure to pass along your kind words to Ricky — he’ll truly appreciate them. Thank you again for choosing Precision and for highlighting the care and dedication of our team!

Ricky arrived on time and full of happiness. Glad to see a tech with personality. He fixed my door with upgraded parts and all was good. Keep up the good work!

- JAMES & MELISSA LING

This made us smile — thank you! We love hearing that Ricky showed up on time and brought great energy with him. Personality absolutely matters, and we’re glad it made a difference in your experience. Even better that he was able to upgrade the parts and get your door running perfectly again. We’ll be sure to share your encouragement with him. Thanks so much for the kind words and support!

Jason Rainy was more than excellent today. We ended up buying a whole new garage door system. He and his lead (Aron) walked us through the information and helped us to decide to replace our old system . They gave us the pros and cons of several options. I'm pleased to be working with your people.

- Connie Redmond

This is fantastic to hear and thank you for sharing! We’re so glad Justin and Aaron took the time to walk you through all your options and clearly explain the pros and cons so you could make the best decision for your home. We truly appreciate you choosing Precision and are excited for you to enjoy your beautiful new door!

We had previously had garage door repair done and were pleased with the work and the honesty of the technician. Decided to go with purchase of new garage door after consulting with tech.

- Cindy Gonzales

That’s wonderful to hear — thank you for coming back to us! We’re so glad your previous repair experience left a strong impression and that the technician’s honesty helped you feel confident moving forward with a new garage door. That’s exactly the kind of relationship we aim to build. We’re excited for you to enjoy your new door and truly appreciate you choosing Precision again!

The two gentlemen from Precision were friendly and very communicative: they listened to my issue, they addressed it and inspected my door. They adjusted the door and worked on my remotes. I highly recommend them. Thank you for excellent customer service.

- Mikel Brightman

This is so great to hear — thank you for sharing! We’re delighted that our team was friendly, communicative, and took the time to really listen to your concerns. Making sure everything is inspected, adjusted properly, and fully working — including the remotes — is all part of delivering the complete service you deserve. Your recommendation and kind words about our customer service truly mean a lot. Thank you for choosing Precision!

I contacted Precision Garage Doors and received help quickly. Patrick spotted the trouble almost immediately and repaired the door in minutes. He also noticed "loud banging" that was occurring every time the door went up and down. He fixed that problem as well and now my garage door goes up and down very smoothly. Patrick was very professional, patient and extremely knowledgeable. He was also very honest and didn't try to sell me a new door but simply explained the problems and mentioned the door just needed to be maintained. I wouldn't go with any other garage door company.

- CYNTHIA SANCHEZ

This is wonderful to hear — thank you so much for sharing your experience! We’re thrilled Patrick was able to quickly diagnose the issue, take care of the repair, and even resolve the loud banging so your door is running smoothly again. That kind of thorough, attentive service is exactly what we aim to provide. It also means a lot that you noticed his honesty and straightforward approach. We believe in educating our customers and recommending only what’s truly needed. Your loyalty and kind words truly make our day. We’re grateful you chose Precision and look forward to being your go-to garage door team whenever you need us!

Paul as fast and professional. Explained the issues repairs and my options.

- angela kaiser

That’s wonderful to hear! We’re so glad Paul was able to take care of everything quickly and walk you through the issues and your options clearly. It’s always our goal to make the process smooth and stress-free. Thank you for choosing Precision — we truly appreciate you!

Searching for local companies and I was listed as a customer

- Marvin Reininger

Thank you so much for the five-star rating! We’re honored to have you listed as one of our customers and truly appreciate your support. If there’s ever anything you need, we’re always here and happy to help!

Easy to make an appointment for any day of the week, 7 days a week. I’ve had various technicians from Precision over the past few years and all are well equipped and very knowledgeable. Pricing is very competitive and stand behind their work. Patrick M kept me informed as to what he doing and made sure I was satisfied with the results.

- Mark Lindenberg

Thank you for the great review and for being a longtime customer! We’re glad scheduling has been convenient and that our technicians have consistently provided knowledgeable, well-equipped service. It’s wonderful to hear Patrick M kept you informed throughout the process and made sure you were completely satisfied. We truly appreciate your continued support and look forward to helping you again whenever needed!

I chose Precision b/c I have used you in the past. Very professional & thorough servide, Thanks very much

- Curt Pearson

Thank you for choosing Precision again—we truly appreciate your continued support! We’re so glad to hear you received professional and thorough service. It means a lot to us that you’ve come back, and we’re always happy to help whenever you need us.

Scottydog K: Excellent service, as usual. We've been a Precision Garage customer for several years and never had bad service from them. Today was no exception as our technician, Mr. Vasquez, if I remember correctly, arrived right on time and quickly resolved the initial problem and also checked everything else to make sure all was working well. He was great. Also, cost effective; the company prices are very reasonable for the work done.

- Prescott Kabrich

Thank you for being such a loyal Precision Garage customer—we truly appreciate your continued trust over the years! It’s wonderful to hear that your recent experience lived up to the standard you’ve come to expect from us. Providing thorough and reliable service is always our goal. Thank you again for your kind words and ongoing support!

Aaron and Juston were sent to my home to inspect a garage door opener that was making a bad noise when it was operated. They did their safety inspection and found that the motor and chain were all part of the problem. They gave me the estimates to repair or to replace. I decided to go ahead and replace it since the home is 23 years old. They did a great job replacing the opener and all of the other things that were needed like springs, pullies, bearings.

- Ron Lutz

Thank you for sharing your experience! We’re glad Aaron and Justin were able to thoroughly inspect your system, explain the issue clearly, and provide options so you could make the best decision for your home. Replacing key components like the springs, pulleys, and bearings along with the opener was a smart investment—especially on a 23-year-old system. We appreciate your trust in Precision and are happy to hear the job was completed to your satisfaction!

I contacted Precision Garage Door because my garage door wasn’t working properly, and the entire experience was excellent. Scheduling a service appointment was simple, and the technician arrived exactly when promised. I had the chance to work with Patrick, who clearly understood the issues I was dealing with and addressed every concern I had. It was a great experience overall, and if I ever need garage door services again, I know exactly who I’ll call.

- Jeff Gallagher

Thank you so much for the wonderful review! We’re thrilled to hear that scheduling was easy and that Patrick took great care of you. He truly takes pride in understanding and addressing each customer’s concerns, and we’re glad that showed. We appreciate your trust in Precision Garage Door and look forward to being here whenever you need us again.

Technician arrived at stated time, which pleased me and my wife. He explained what might have caused our door to have the problem since it worked well om its own. He serviced our door, tightening bolds, rebalancing springs and lubricating where needed. He was quick and thorough, and very courteous.

- Nicolas Garcia

Thank you for taking the time to share your experience. We’re glad the technician arrived on time and took care to explain the possible cause of the issue. It’s great to hear the service was thorough, efficient, and courteous, and that your door is now properly adjusted and running smoothly. We truly appreciate your kind feedback and the opportunity to help you and your wife.

Brian was very good at explaining what our problem was with the opener. Also suggested maintenance on the garage door. When he got thru he explained what he found and repaired.

- Fredrick And Mary Baird

Thank you for the great feedback! We’re happy to hear Brian took the time to clearly explain the issue, suggest helpful maintenance, and walk you through everything he found and repaired. We appreciate your trust in Precision and are glad we could help keep your garage door running smoothly!

Patrick came over early which was great cause garage door was stuck in up position. Patrick explained what was broken. He replaced all broken parts and did a tune-up on the door. Door moves great now. Patrick gave me his company card and receipt and warranty. I will definitely recommend him to my neighbors. Thank you Patrick great work.

- Socorro Servantez

Thank you for taking the time to share such a wonderful review! We’re so glad Patrick was able to arrive early, clearly explain the issue, and get everything repaired and tuned up so your door is running smoothly again. We truly appreciate your recommendation to your neighbors and your kind words—Patrick will be thrilled to hear them. Thanks again for choosing Precision, and we’re always here if you need us!

Absolutely perfect, and a joy to see Brian work and chat, VERY THROUGH. THANKS

- Mary & Barry Larson

Thank you so much for the fantastic feedback! We’re thrilled to hear everything was absolutely perfect and that Brian made the experience such a joy. His thoroughness and friendly approach are exactly what we strive for. We truly appreciate your kind words and thanks for choosing Precision!

Garage door opener worked for 1 day now it does not work at all.

- Milan Whitman

We wanted to follow up regarding your garage door opener after our recent service visit. We sincerely apologize for the inconvenience you experienced and hope the opener is now functioning properly. If you are still experiencing any issues or would like to discuss your experience further, we warmly invite you to reach out to our management team directly so we can assist you promptly.

I am very dissatisfied with the overall service call. Although the broken torsion spring was ultimately repaired. The following points are why I rate this a single star. Your service rep spent the first part of this call (30- 40 mins) as a sales person and not a service tech. I had to go through his "sales pitch for additional pricing addons" before he actually got to addressing the issue I called Precision about. Secondly, because both of my vehicles were stuck inside the garage because of the single broken torsion spring, I felt compelled to accept your outrageous service pricing so that the work could be completed and I was able to get back to my daily planned activities. By outrageous, I mean your bill that I signed off for. Setting aside the center bearing replacement cost and the approximate cost of the two torsion springs; your labor cost came out to $485 per hour. Since your marketing material indicated free service charge for any repairs performed this would not be part of the high labor cost. The actual repair time was closer to 35-40 mins versus an hour. At $485 labor cost per hour, there is no way I would seek out Precision for any future needs nor recommend them to anyone. You asked if my expectations were met and I am giving you my thoughts of the experience. Sincerely yours;

- Michael Slattery

Thank you for providing your feedback. We sincerely apologize that your service experience did not meet your expectations, despite the repair being completed. We regret that the visit felt overly sales-focused and that the pricing and timing caused frustration, particularly given the inconvenience you were experiencing. Your concerns regarding transparency and value are important to us and will be reviewed by our management team. We encourage you to contact us directly should you wish to discuss this matter further.

I forgot to include my comments on the technician who provided my service today. His name was Christopher Figueroa, very professional, shared information about his experience and training when I asked, appearance good, answered my questions, made improvement suggestions on door upgrade, was a very professional person who represented Precision Door well. Ruth Bond 8426 Branch Hollow Rd Universal City, TX 78148 Suggest you have a place on Service Performed as general maintenance on garage door for a customer to check.

- RUTH BOND

Thank you for sharing your experience with Christopher Figueroa. We’re delighted to hear he provided professional, knowledgeable, and courteous service, answered your questions, and offered helpful suggestions for your door. We’ll be sure to pass along your kind words to him, as recognition like this means a lot to our team. We also appreciate your suggestion regarding a customer feedback section on service performed, and we’ll take it into consideration.