Read what people are saying
about Precision Garage Door

I have used Precision for many years and always been very pleased with them. The technicians are great, very personable, knowledgeable, extremely polite.

- KATHY NEALY

Thank you for being a loyal customer over the years! We’re so glad to hear that our technicians have consistently provided personable, knowledgeable, and polite service. Your continued trust in Precision means the world to us!

We see the commercials on Kens 5 in the morning. Our opener has been giving us issues so I called. David Arreguin called me back in 10 minutes. Came to the house in an hour. Had everything on the truck. He’s an excellent technician. Knew the products. Had great tips for maintaining the door components. Excellent work. I highly recommend

- Jean Max" Maxwell

Thank you for your thoughtful review! We're glad our Kens 5 commercials caught your attention and even more thrilled that David Arreguin delivered such prompt and professional service. His product knowledge, helpful maintenance tips, and well-stocked truck truly reflect the level of service we strive to provide. We appreciate your recommendation and are here whenever you need us!

Great job fixing several issues.

- Len Pollock

Thank you for your review! We’re glad we could address all of your garage door issues and get everything working smoothly. We appreciate your trust and look forward to helping you again whenever you need us!

While at church on Sunday our garage door came off the track after closing. I called Precision approximately 12:45 and Caleb Skaggs was here by 1:50! He fixed the door without adding lots of extra cost for parts that didn’t need replacing. He got it working and oiled up in less than an hour! He was personable and trustworthy. I will use them again in the future!

- Karin Hendley

Thank you for sharing your experience! We're so glad we could respond quickly and that Caleb Skaggs was able to get your garage door back on track without unnecessary costs. His efficiency, professionalism, and personable nature are qualities we value highly. We truly appreciate your trust and look forward to assisting you again in the future!

BJ was fantastic. Sent message prior to arrival. Diagnosed the problem immediately Garage door working great now BJ is a great representative for your company

- Dave Schwartz

Thank you for your kind words! We're glad to hear BJ provided excellent service, from keeping you informed before arrival to quickly diagnosing and fixing the issue. We're proud to have him represent our company and thrilled your garage door is working great!

Great response time on a week end day.

- Ralph Rodriguez

Thank you for your review! We’re glad we could provide a quick response, even on a weekend. We appreciate your support and are always here when you need us!

Jonathan did excellent work repairing my garage door. He was knowledgeable, skilled, and efficient in his completion of the job.

- John Markovetz

Thank you for your review! We're so glad to hear that Jonathan provided excellent service and was able to repair your garage door with skill and efficiency. His knowledge and professionalism are what we strive for, and we appreciate your support!

I want to express my gratitude to the person who hired Arron for the job. He diligently performed the task, and the customer service was exceptional. He had a great understanding of my needs and provided valuable insights into a new garage door that I might consider in the future.

- Howard Shipman

Technician David Arreguin was professional and courteous from the time he called to the end of the repair. ( He did a great job repairing my garage door by replacing my springs, rollers and bearings in a timely manner)

- Charles Romero

Thank you for the kind words and for recognizing David Arreguin’s professionalism! We're so glad to hear he provided timely and thorough service while replacing your springs, rollers, and bearings. We'll be sure to pass along your compliments. If you ever need us again, we’re just a call away!

Excellent communication, and they got us scheduled immediately. Showed up on time, did the work in a timely manner, and the price to repair was completely reasonable. Would absolutely use again should any other issue arise. We've had 2 other people in the last 2 years come to assess and repair the garage door issues. Both times they left with a service fee, but no repair for us. So, we just let it go. But today, I decided to try one more time before just buying a whole new system. Your Tech, Johnathon Hernandez, came out, identified the problem immediately, gave a quote up front to fix, and handled it. No hidden fees, no surprises after the job, just got to work and did what he said he'd do. Definitely a 5 star company, and they get a 10/10 rating from us! Highly recommend! Thanks so much!!

- Connie Oliveaux

Thank you so much for the detailed and thoughtful review! We’re thrilled to hear that Johnathon Hernandez was able to turn things around after your previous experiences. Clear communication, transparent pricing, and dependable service are exactly what we strive for, and it’s great to know we delivered on that for you. We truly appreciate the 10/10 rating and your recommendation—it means a lot. Don’t hesitate to reach out if you ever need us again!

Our service tech was very friendly, professional and knowledgeable. He immediately targeted the issue.

- ANDREW GUERRERO

Thank you for the great feedback! We're glad to hear your technician made a strong impression with his professionalism and expertise. It's always our goal to diagnose and resolve issues efficiently while providing a positive experience. We appreciate your trust in us and look forward to being of service whenever you need us again!

The representative was kind, patient and very willing to assist us.

- Walter Mika

Thank you for your kind words! We're so glad to hear that our representative was patient, kind, and eager to help. Providing thoughtful and attentive service is what we strive for, and it’s always rewarding to hear we’ve met that mark. If there’s anything more we can do, don’t hesitate to reach out — we’re here to help!

Great initial experience! However, 5 days later I've had to call for the same issue. Someone will be out today and I hope the issue gets resolved. I don't want to hear I told you so from my husband who wanted to try another company. I hope to remain life long customers. Don't let me down, lol Thanks again, Mrs. Brown

- Thomas Brown

Hi Mrs. Brown, thank you for the honest feedback — and for giving us another shot before your husband gets to say “I told you so.” We’re genuinely sorry the issue came back so soon after what was an otherwise great start. We sent our technician out to make things right, but we also want to help ensure you don’t have to keep seeing us (unless it’s on purpose!). If you haven’t already, we encourage you to consider the long-term repair options our technician discussed during the initial visit. Those solutions are designed to prevent repeat issues and give you — and your garage door — some well-earned peace and quiet. We truly value your loyalty and hope to keep earning it, one well-working garage door at a time. Thanks again for sticking with us — we won’t let you down!

Excellent service call and garage door tune-up by Jonathan H. He was prompt, professional and polite. He examined the safety features for proper performance then inspected functional parts. He then provided three estimates of current repairs and potential future repairs. He showed me how to perform monthly maintenance on my garage door. I am pleased with the quieter performance of my garage door but I also have peace of mind. Thanks Jonathan and Precision!

- Debra Myers

Thank you for the wonderful review! We’re delighted to hear Jonathan H. provided thorough, professional service and helped you feel confident in maintaining your garage door. It’s great to know your door is running quieter and safer. We truly appreciate your trust in Precision and look forward to assisting you whenever you need us!

There are a myriad of reasons why I have chosen Precision today and in the past. They are always on-time arriving; explain how they can resolve my issue(s), always providing the cost, friendly and proficient staff, they stand by their commitment and behind their word. Thanks for taking care of all of this for me today! I'll be doing a complete new install soon!

- Charlene Webster

Thank you for your continued trust in us! We're honored to be your go-to team and truly appreciate your kind words about our punctuality, transparency, and professionalism. We're glad we could get everything taken care of today, and we’ll be ready when you’re ready for that new install!

Precision Garage Door service has been servicing my garage door for many years. Thy are always punctual & the techs are courteous & knowledgeable.

- Georgina Semingson

Thank you Georgina for the excellent feedback! We truly appreciate the trust you have in our technicians and service, we look forward to working with you again. Thanks for always choosing Precision Garage Door Service for all your residential garage door needs!

Excellent service--Caleb repaired my problem and gave a complete safety check of my units--I will use your service again as needed--regards, Peter Glawe

- Peter Glawe

Thank you, Mr. Glawe, for your kind words! We’re so glad to hear Caleb provided excellent service and took the time to complete a full safety check of your system. Your satisfaction and safety are always our top priorities. We truly appreciate your trust in us and look forward to assisting you again whenever you need us!

Caleb was friendly, efficient, and fast. Also he was able to quickly locate the paperwork of my installation. It would have taken me a minute as I still use a paper file system:)

- Angela Cooks

My garage door was originally installed by Precision Door by the previous owner. It's old. When I called and explained I had found a bolt from the support structure on the floor, they immediately set up an appointment for the same day. Aaron was punctual, early in fact, friendly and efficient. He did a safety check, repaired several loose bolts, answered my many questions, and gave me a reasonable quote for replacement. Made my day.

- M. Lynch

Thank you for the wonderful review! We’re so glad we could get someone out to you the same day and that Aaron provided the kind of service we strive for—prompt, friendly, thorough, and informative. It’s great to hear he was able to make the necessary repairs and give you peace of mind, along with a clear path forward if you decide to replace the door down the line. We truly appreciate your trust in Precision and are always here whenever you need us!

Outstanding service all the way around - beginning with the night before online scheduling to the courteous and professional service by Caleb Skaggs the next morning. Needed replacement of springs, pulleys, cable pulleys and was all competed within 45 minutes. More than exceeded my expectations. Have used Precision in the past and will in the future. Thank you for a job well done.

- Steve Miller

Thank you for the outstanding review! We’re so glad to hear that your experience—from convenient online scheduling to Caleb’s professional and efficient service—exceeded your expectations. Completing a full repair in under 45 minutes is no small feat, and we’re proud Caleb delivered top-quality results once again. We truly appreciate your continued trust in Precision and look forward to serving you again whenever you need us.

I had looked at Precision Overhead Door of San Antonio a few years ago, and at the time,e I recall the prices were reasonable. When Johnny came over and quoted three Garage Door openers at $1000 above cost, I regretted calling because if I said no, I would have been charged a fee for just coming out. Reluctantly, I agreed, and while I like the product, the installation (specifically, the wire management) was messy, and I'll probably have to redo it myself. In addition, when mounting the wire, they left greasy handprints on my ceiling and walls. So now I have to clean them or repaint over them. Overall, they weren't worth the premium they charge. If you want to pay $1000 for labor and get a mediocre job completed quickly, this is your company.

- Matthew Emmons

Thank you for taking the time to share your experience. We're truly sorry to hear that your installation did not meet expectations, especially considering the investment you made. What you described regarding the wire management and cleanliness is not reflective of the standards we hold ourselves to, and we sincerely apologize for the inconvenience this has caused. We appreciate your feedback and would welcome the opportunity to make things right. If you're open to it, we’d be glad to send a technician back out to address the wire management and any other issues from the initial install. Your satisfaction matters to us, and we’d like the chance to ensure the work reflects the quality we strive for. Please feel free to reach out directly to our office so we can arrange a return visit at your convenience. —The Precision Overhead Door of San Antonio Team

We were extremely pleased with the prompt response. We have three garage doors and were unable to use any of them. Caleb came out on a Sunday morning early and within minutes explained what was wrong and answered many of my questions clearly and without any pressure. There was a lot of work involved installing two new openers, fixing the spring in one, and correcting the problems in the third one. He was polite, professional, and knowledgeable. I highly recommend Precision and Caleb in particular for an enjoyable solution to our pressing problem.

- Jonathan Sherman

Thank you so much for your thoughtful and detailed feedback! We’re thrilled to hear Caleb was able to provide prompt, professional service—especially on a Sunday morning—and get all three of your doors back in working order. It sounds like quite the project, and we’re glad Caleb’s clear communication and expertise helped make a stressful situation feel more manageable. We’ll be sure to pass along your kind words! We truly appreciate the recommendation and are here anytime you need us.

We were extremely impressed with the professionalism of Aaron Rodriguez who installed our new garage door opener and spring. He was methodical and meticulous and timely in the installation. Aaron took the time to explain to us all the steps necessary in the operation of the garage door opener. He went above and beyond to make sure we were satisfied customers. We would certainly recommend Precision Door Service to future customers. Thank you, William G. Slaughter

- William Slaughter

Thank you, Mr. Slaughter! We're thrilled to hear Aaron provided such exceptional service. His attention to detail and commitment to customer satisfaction are what we aim for every day. We'll be sure to share your kind words with him. We truly appreciate your recommendation and look forward to being here whenever you need us!

Wes is a true professional. He explained what was required and gave options that made decision making easy. I appreciate his honesty and workmanship.

- Humphrey Dawson

Thank you for the kind words! We're so glad to hear Wes made the experience clear and stress-free. His honesty and craftsmanship are exactly what we strive for, and we'll be sure to pass along your appreciation. We're here whenever you need us again!

Wes was very prompt and professional. He provided a number of options and explained everything extreme

- David Ireland

Thank you for the kind words! We're glad to hear Wes provided prompt and professional service. It’s great to know his clear explanations and range of options made the process easier for you. We’ll be sure to pass along your feedback—he’ll appreciate it!

Did a great job. Polite and professional. Wanted me to replace the whole door [$3000] because it is old. The problems were two cracked hinges and 2 screw nails which had come out and all were easily replaced

- ALEX SHEPHERD

Thanks for the great feedback! We're glad you were happy with the service and appreciate you pointing out the quick fix. Our goal is always to share both repair and replacement options so you can choose what works best. If there's anything we could’ve done to earn that fifth star, we’d love to hear it.

We have used the company before - they were prompt, neat, and fixed the problem quickly and thoroughly. We definitely recommend them, and will use them again when needed. BJ, our technician today, was great!

- Mary Sue Adams

Thank you for your continued trust and support! We’re so glad to hear that your experience with us—both past and present—has been consistently positive. BJ truly is a valued member of our team, and we’re happy to hear he delivered the prompt, thorough service you’ve come to expect. Your recommendation means a lot, and we look forward to helping you again whenever you need us!

Very easy to schedule service and the weekend appointments are a plus. Recommendation for this company came from a friend an we are glad we used them.The technician (Patrick)was on time and explained everything associated with the inspection and tune up for our door. By the time he left, the door was aligned and open and closed much smooth and quieter than before. He even corrected bracket misalignment from when the door was originally installed. Wr are very pleased with the the service and will continue to recommend and use Precision for any future needs.

- Ryan

We’re so glad to hear that scheduling was easy and that our weekend availability worked well for you. A big thank you to your friend for the recommendation—we’re thrilled we could live up to it! Patrick takes pride in providing thorough, quality service, and it’s great to know your door is now running more smoothly and quietly than ever. We truly appreciate your support and look forward to being your go-to team for any future garage door needs!

Great service from Johnny. He was on time, added a remote and fixed a wall panel. He also inspected the door for any possible future problems.

- Leslie Parks

Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you had a positive experience overall. We’re always looking to improve, and your feedback means a lot to us. If there’s anything we could have done differently to earn that fifth star, we’d love to hear it. Your insight helps us grow and continue delivering the best service possible. Thanks again for choosing us—we hope to serve you again in the future!

I will never use another garage door company as long as you continue to employ people like Caleb Skaggs. If I could give five more stars just to him I would. I also appreciate the quick turnaround from my phone call to showing up at my door.

- BRIAN HARWOOD

Thank you so much for the glowing review! We’re incredibly grateful for your kind words about Caleb Skaggs—he truly is a standout on our team, and we’ll make sure he sees your amazing feedback. We’re also happy we could provide quick, reliable service when you needed it most. It means the world to us that you wouldn’t consider using anyone else. We’re honored to have your trust and look forward to continuing to exceed your expectations!