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Read what people are saying
about Precision Garage Door

Precision Garage Door of San Antonio
has received 3204 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We’ve used you for years and have always been pleased with the quick response and the quality of your techs.
Gregory Muenster
A Response from: Martin Behrens

Hello Mr. Muenster thank you for the continuous business. We do appreciate you taking time out of your day to leave us a review.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service. Representative was knowledgeable and very courteous. Very helpful and knew what the problem was immediately. Everyone that I have dealt with in this company has been very respectful and polite. Will refer you whenever asked... T. Kinsey
Trinka Kinsey
A Response from: Martin Behrens

Hello Ms. Kinsey thank you for taking time out of your day to leave our company a review. We do appreciate your referring us to any future business. We always aim to have the best customer service.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job. Very professional and arrived at time promised!
Craig Lackey
A Response from: Martin Behrens

Hello Mr. Lackey, thank you for taking time to leave us a review! We are glad Nur was on time and helped you out today.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Caleb Skaggs arrived on time and was very professional and courteous. He tuned up my garage door and now it runs smoothly and quietly.
John Neely
A Response from: Martin Behrens

Hello Mr. Neely thank you for your review! We are very glad to hear that Caleb was able to assist you we always try our best to make sure our customers are satisfied.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your repair men, Caleb and John were fantastic! Not only did they explain everything to me and go through options, but my grandmother had a medical emergency while they were at my house that I had to run off to. Caleb was extremely accommodating and understanding and said he’d email me the estimates and to give him a call when I’m ready. Extremely good, kind, and professional men.
Stacey Manns
A Response from: Martin Behrens

Hello Ms. Manns thank you for taking time out of your day to leave us and our techs a review. We are very happy to hear that John and Caleb were able to assist you.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was very professional yet easygoing. He explained everything and came prepared to fix our garage door. It was surprisingly fast and everything works great! Thank you so much!
Monica Granato
A Response from: Martin Behrens

Hello Ms. Granato thank you for your review! We always appreciate when out customers take time out of their days to leave reviews. We are glad Jason was able to assist you.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted your office because y’all have always been fast, reliable and do great work. Nur, came out assessed the situation and advised I need a new door. I am a little disappointed but understand it’s an availability situation and will patiently await your call. Nur, was helpful and I appreciated the fast response.
Patty Resendez
A Response from: Martin Behrens

Hello Ms. Rensendez, thank you for your review! Unfortunately that has been a challenge for us with availability. But we are doing our best to meet all our customers needs. We hope to get your door in as soon as possible. Please don't hesitate to contact our office. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everybody was very nice and did a great job, considering the difficulties you all had to go through this last year. Thank You
Sharon Chaves
A Response from: Martin Behrens

Hello Ms. Chaves thank you for your review! We appreciate your business and review. It was a tough year for everyone but we came together and pulled forward as a team to help faithful customers like you!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Nur Watts did an excellent job of explaining the work that needed to be done , the options, and any unexpected issues as they unfolded. The worst part was waiting on my Syncrony account to finalize payment.
Richard Martinez
A Response from: Martin Behrens

Hello Mr. Martinez thank you for taking time out of your day to give Nur and our company a review. We do appreciate that. We are glad he was able to assist you with any questions and work that needed to be done.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My repairman was excellent!
Lanny Merkord
A Response from: Martin Behrens

Hello Lanny thank you for your review! We are glad our tech Kenneth was able to help you out!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Don’t put my name on your website. Nur Watts did an excellent job today.
***Customer Name Hidden
A Response from: Martin Behrens

Dear customer thank you for your review! We appreciate your time and are glad Nur was able to take care of you!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision installed the door so I call whenever I have a question or issue. Tech came out and took care of problem before I answered the door. He checked status of door. I will be buying new door sometime this year and will definitely call precision.
Sylvia Serrano
A Response from: Martin Behrens

Hello Ms. Serrano. Thank you for your review! We are glad Caleb was able to take care of you even before he spoke with you! We look forward to when you place your order with us.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great technician and quick thorough install.
Kathy Mitchell
A Response from: Martin Behrens

Hello Ms. Mitchell we are glad Caleb was able to help you out. Thank you for your review. We appreciate your business!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technicians were very knowledgeable and helpful. I would recommend precision door for all your garage door needs.
Caroline Donald
A Response from: Martin Behrens

Hello Ms. Donald! Thank you for taking time to leave us a review. We do appreciate it! We are glad you are happy with the service provided to you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They both did a great job. Very polite & helpful.
Cara Teutsch
A Response from: Martin Behrens

Hello Ms. Teutsch! Thank you for your review, we are glad Caleb is very professional and reliable. Thank you for your review.

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason and John did a great job! They were kept the job area clean and were very courteous.
Edgar Rivera
A Response from: Martin Behrens

Hello Mr. Rivera! We are glad Jason and John met your expectations. We appreciate your review!

Service Provided:
Garage Door Opener Install
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision had installed my garage door in 2008. I have the paperwork and took the number off of that when the door stopped opening. I called on Saturday and got an appointment for the same day. The technician was freed up earlier than expected, called, arrived, and went right to work diagnosing.
Charlotte Kiker
A Response from: Martin Behrens

Hello Ms. Kiker, Thank you for your review! We are glad we were able to assist you!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was happy with service performed.
Janie Lanford
A Response from: Martin Behrens

Hello Ms. Lanford, We are glad Kevin was able assist you! Thank you for your review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mr. Watts was professional, knowledgeable and very patient. Mr. Watts displayed exceptional customer service while addressing my concerns regarding my garage door repair. Mr. Watts did an exceptional job in repairing my garage door and completed the task in a timely manner.
Veronica Rodriguez
A Response from: Martin Behrens

Hello Ms. Rodriguez. Thank you for your review! We are glad Nur was able to repair your garage door. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Art did a great job, very knowledgeable and professional. I will recommend him to all my clients.
Walter Surgnier
A Response from: Martin Behrens

Thank you for taking the time to review for Art. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision Door to install a new garage door system because they had done a great job repairing a problem years ago.
Debbie Harral
A Response from: Martin Behrens

We appreciate your dedication and the opportunity to serve you over the years.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came out to my house for what I thought would be a quote but showed up with all the equipment necessary and installed their chain drive garage door opener, two car remotes, a pin pad outside the garage door and the inside garage door opener in two hours! Paul Lightell and John did a fantastic job and I am extremely satisfied with their hard work!
Jonathan Briar
A Response from: Martin Behrens

It is wonderful to hear you received excellent service. Thank you so much for sharing with us!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very impressed with Caleb’s know-how and professionalism. He performed a very thorough inspection of our existing garage doors which were not working properly and made some recommendations accordingly.
Doris & edward Adam
A Response from: Martin Behrens

Caleb is very professional and resourceful. We are pleased to hear of your positive experience.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service Kevin was very helpful.
Gerald Schulz
A Response from: Martin Behrens

Thank you for your review Mr. Schulz!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called for garage door service on Thursday, May 19th. I have American Homeshield but wasn't sure if they could get someone to me the same day. To make a long story short, after speaking to the service technician from Precision, who seemed very nice and personable, I was looking at paying near $3200 for a new garage door since everything that was broken according to the service technician couldn't be fixed due to the damage he assessed. I was able to get a vendor from American Homeshield to come that day and fixed all the components that I was told earlier couldn't be fixed. I ended up paying $450 out of pocket. Garage door was fixed in about an hour and works better than before.. At the end of the day I was a little disappointed in Precision and if I could score a 0 I would have. I'm not too happy with this experience this past week with your company and will definitely not use or refer anyone in the future. I feel violated and mistreated. I believe I was almost scammed. What do you think?
Chris Burnett
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precise Door has staff who cares for us customers. My request for a tech was carried out swiftly because my garage door needed to be repaired rght away. Arturo did a good job. Thank you!
Gloria Mangum
A Response from: Martin Behrens

Thank you Ms. Mangum for the opportunity to perform service on your garage door. We appreciate your business.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent experience! Caleb was very good at diagnosing the problem and explaining our options. Perfect customer service! I highly recommend this company and will not hesitate to call them again if needed. Thank you!
Brad Wilkins
A Response from: Martin Behrens

We appreciate your positive feedback about Caleb. Thank you for your recommendations.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Art Fuentes did an excellent job getting my 40 year old garage door back in service. There were a lot of challenges to overcome but Art came up with solutions to each one. I appreciate his diligent efforts.
Dom Demao
A Response from: Martin Behrens

We appreciate you letting us know that Art was able to resolve your garage door needs.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with service and employee who came out. He was able to diagnose the source of our issue quickly. We were offered options and settled on a repair. Service employee was friendly, knowledgeable and efficient. Very satisfied with our repair. Will use again.
Patricia
A Response from: Martin Behrens

Thank you for taking the time to send us a great review. So glad we were able to help you.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional!!! Fixed my issue in a timely manner. I am extremely pleased with their service!!
Jennifer Keys
A Response from: Martin Behrens

We are happy to hear we were able to resolve your issue to your satisfaction.

Service Provided:
Garage Door Repair
Product:
Rollers
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