Rick was my installer of a new motor and accessories for my Garage Door. I received a text prior to his arrival telling me a little about him along with a picture--This is a very reassuring process with the ID of the installer. He assessed the problem with the operating process of the door and gave me 3 cost options. He worked quickly with the installation of Rollers- Motor- Belt-electric eye and other items and explained what he had done and even programed my vehicle with the new code. I would highly recomment Precision Garage Door and if in the San Antonio area request Rick.

- TONYA CUMMINGS

Thank you for taking the time to share your experience! We’re so glad Rick provided professional, efficient service and took the time to explain everything clearly. We’re thrilled you appreciated our technician introduction process and that your new system is working perfectly. Your recommendation means a lot — thank you for choosing Precision Garage Door of San Antonio! — The Precision Garage Door Team

Precision Overhead Door of San Antonio solved my problem. I sent an inquiry about fixing my garage door and I was given an appointment the following afternoon. They sent me a text with a picture of the technician they were sending out and a little blurb about who he is, this was a nice touch to let me know who to expect and feel comfortable opening my door. Ricky arrived and I pointed out my concerns, and he took a little time to inspect my system. He gave me an overview of his findings and four options to resolve the problem. The least expensive was to put a band aid on it and the other three were multiple level resolutions. I selected the one I wanted, he had the parts on his truck, and he got to work. A little while later he walked me through the new system pointing out the parts covered with 10 and 15 year warranties. I am set now, thank you!

- Sandra Markgraf

Thank you for sharing such a thoughtful review! We’re delighted to hear that Ricky provided clear options, professional service, and a comfortable experience from start to finish. We’re glad you appreciated our technician introduction and are happy to know your new system is working perfectly. Thank you for choosing Precision Garage Door of San Antonio! — The Precision Garage Door Team

Rick was a great repair person. Many stars for him.

- James Barr

Thank you for the kind words! We're so glad to hear Rick provided you with great service—he’ll be thrilled to know he earned "many stars"! We appreciate you taking the time to share your experience and hope to serve you again in the future.

Our technician Ricky was communicated great and was very professional. He showed us option to our repair our broken spring and explained each part replaced after he was done.

- Kellee

Thank you for the great review! We’re so glad to hear your experience was a positive one. Clear communication and professional service are what we strive for, and it’s great to know that came through. We appreciate you choosing Precision Door and are always here if you need us in the future!

Very impressive service. I called about an adjustment and technician was here same day. Ricky ( technician) very clearly explained everything to me and provided the best solution. Highly recommend.

- Mark Garrett

Thank you for your kind words! We’re happy to hear Ricky was able to provide same-day service and clearly explain the best solution. We truly appreciate your recommendation! Thanks for choosing Precision Garage Door Service!

Scheduled and had repairs done in the same day. Ricky showed up on time, was personable, and completed the repair to my garage door springs in record time. Will definitely use your services again if any other issues arise!

- Dustin Marbach

We’re so glad we could get your garage door taken care of the same day! Ricky will appreciate your kind words, and we look forward to helping you again whenever you need us.

Ricky was very polite, professional and made sure I understood everything he was repairing/replacing for us. Thank you so much for the quick and amazing service.

- Edd Leigh

Thank you for your kind words! We're so glad Ricky provided polite, professional service and took the time to explain everything clearly. We appreciate your feedback and are happy we could provide quick and reliable service!

Timely service. Great technician. A little pricey

- Glenn Cockrill

Great job fixing several issues.

- Len Pollock

Thank you for your review! We’re glad we could address all of your garage door issues and get everything working smoothly. We appreciate your trust and look forward to helping you again whenever you need us!

Our service tech was very friendly, professional and knowledgeable. He immediately targeted the issue.

- ANDREW GUERRERO

Thank you for the great feedback! We're glad to hear your technician made a strong impression with his professionalism and expertise. It's always our goal to diagnose and resolve issues efficiently while providing a positive experience. We appreciate your trust in us and look forward to being of service whenever you need us again!

Great initial experience! However, 5 days later I've had to call for the same issue. Someone will be out today and I hope the issue gets resolved. I don't want to hear I told you so from my husband who wanted to try another company. I hope to remain life long customers. Don't let me down, lol Thanks again, Mrs. Brown

- Thomas Brown

Hi Mrs. Brown, thank you for the honest feedback — and for giving us another shot before your husband gets to say “I told you so.” We’re genuinely sorry the issue came back so soon after what was an otherwise great start. We sent our technician out to make things right, but we also want to help ensure you don’t have to keep seeing us (unless it’s on purpose!). If you haven’t already, we encourage you to consider the long-term repair options our technician discussed during the initial visit. Those solutions are designed to prevent repeat issues and give you — and your garage door — some well-earned peace and quiet. We truly value your loyalty and hope to keep earning it, one well-working garage door at a time. Thanks again for sticking with us — we won’t let you down!

He did a great job and very informative

- Tom Eckhoff

Thank you for your review! We’re glad to hear you had a great experience and found our technician Ricky informative and helpful. That’s exactly the kind of service we strive to provide! If you ever need anything in the future, we’re here for you.

We were so impressed with Ricky H. He was professional and had a great attitude. He showed us how to help maintain our door in top shape. He made his visit feel like an old friend that came to visit. I will always ask for him! PRECISION DOOR is the best. Thanks Vickie & Victor Martinez Spring Branch TX

- Vickie Martinez

Thank you, Vickie & Victor, for the heartfelt review! We’re thrilled to hear how impressed you were with Ricky H.! His professionalism, positive attitude, and helpful maintenance tips truly reflect the kind of service we aim to provide. It’s wonderful to know he made you feel comfortable and well taken care of—just like an old friend stopping by! We’ll be sure to pass along your kind words to Ricky. We’re honored to have your trust and look forward to serving you again anytime you need us.

Rickey did an excellent job. Explained everything clearly. He was on time, with texts prior to arrival. I would highly recommend Precision Garage Doors

- Nancy McGowan

Thank you for your kind review! We’re so glad to hear that Ricky provided excellent service, arrived right on time, and kept you informed every step of the way. Clear communication and quality work are what we strive for, and we truly appreciate your recommendation! If you ever need anything in the future, we’re here to help.

Ricky was very informative and helpful as well as timely regarding our garage door. Would definitely call again!

- Nanette W.

Thank you for your kind words! We’re glad to hear that Ricky provided timely, helpful, and informative service. It’s always our goal to make every visit smooth and stress-free. We truly appreciate your trust and look forward to helping you again whenever you need us!

Same day service was EXCELLENT! My technician was Ricky Hernandez. I appreciated his friendly and respectful manner. He listened and answered my questions. He assessed, outlined my options and did his job proficiently. I’m very pleased with Precision!!

- LIBBY GONZALES

We’re thrilled to hear that you had an excellent same-day service experience with Ricky Hernandez. His friendly and respectful approach, along with his clear communication and expert work, truly reflect the standard we strive for.

Ricky Hernandez was great do deal with! He was professional, friendly and patient. Ricky explained all details of the repair. My specific problem will necessitate parts from Lift Master. I plan on requesting Ricky to come back out to install once I receive them. Thanks Ricky for an outstanding job!

- Rocky Aceves

Thank you so much for your kind words and 5-star review! We're thrilled to hear that Ricky provided you with such a positive experience. His professionalism, friendliness, and attention to detail are qualities we value highly, and it's great to know they made a difference during your visit. We'll be sure to pass along your appreciation to Ricky. We look forward to assisting you again once your LiftMaster parts arrive. Thanks again for choosing us!

I’ve used Precision for several years now and have always been extremely satisfied with all aspects of the company. Today Ricky Hernandez came and did an excellent job tuning up both my garage doors. Highly recommend using Precision Overhead Door!

- Mark Lindenberg

Ricky did an amazing job fixing my garage door today. He was very professional and did a great job of explaining what needed to be done. He got all the work done in a timely manner as well. Will definitely use precision doors again if needed.

- Melissa Weigang

Rickey was wonderful. He showed me where to lubricate my garage door. Changed out some hinges and tested my door to make sure it worked properly. Rickey was personable , informative and I will say he is a tremendous asset.

- Gisele Green

My technician Ricky was great. He took the time to explain what was wrong and gave me options of how to repair and I never felt pressured into which option to choose. We upgraded to a new system and he took the time to program my phone to it and my car to it and teach me how to use it. Overall a great experience. I highly recommend!

- Kerry Orsingher

Ricky H and his assistant were prompt, professional, and proficient on my garage door spring repair.

- H Gordon

Ricky Hernandez came out and replaced the tension springs on my garage door. He was a total lifesaver. He did a great job.

- Justin Scott

the tech was fantastic.

- Patrick Burt

The technician, Ricky, showed up on time, gave me a detailed assessment with pictures and options for repairs at different price ranges. Once I decided on the repairs, he executed the necessary repairs with required parts in under two hours. I was extremely pleased and would recommend your company and this technician specifically to anyone contemplating repairs to their garage doors. I should mention that this entire process was done on a Saturday!

- Susan Hays

Precision Garage Door Service provided me with top notch service. Ricky Hernadaz, the tech, performed a major repair/replacement in less than an hour. He explained the repairs, what I was getting, and how to use it. He also programed my new and old remotes to the new unit, as well as programed both of our cars. I would and will highly recommend Precision Door Service for all your garage door needs. And if Ricky is your tech, he'll take care of everything. Kevin Washington

- Kevin Washington

It was amazing to call and be able to get an appointment same day. Ricky provided outstanding service. He explained all the issues and provided the options to correct the issue. Thank you for the great service!

- Rebecca Kosub

Precision is always quick to respond. I called at 7:30 and Rickey was there at 9:00 a.m. I was relieved that he could repair my door quickly and get me on my way for the day's activities. He answered all my questions, gave me some good advice. Thanks again Ricky & Precision Garage Doors. You saved my day.

- MARSHA COLLIER

On time, knew his job, fixed my problem, was courteous. Been using this company for years, will continue anytime I need service.

- LEE POWERS

Mr Ricki Hernandez did a great job! I highly recommend Precision Garage!

- Robert Montenegro