Wes was superb - great personality, thorough diagnosis and explanation of options. Completed work in a timely manner. Very pleasant to work with! Overall OUTSTANDING experience!

- Shari Cannon-Mackey

We absolutely love hearing this — thank you! It’s fantastic to know Wes delivered such a thorough diagnosis, clearly explained your options, and completed the work efficiently. His personality and attention to detail truly make a difference, and we’re so glad that came through in your experience. An “OUTSTANDING” experience is exactly what we aim for every time. We appreciate you choosing Precision and taking the time to share your feedback!

I chose Precision b/c I have used you in the past. Very professional & thorough servide, Thanks very much

- Curt Pearson

Thank you for choosing Precision again—we truly appreciate your continued support! We’re so glad to hear you received professional and thorough service. It means a lot to us that you’ve come back, and we’re always happy to help whenever you need us.

Technician arrived at stated time, which pleased me and my wife. He explained what might have caused our door to have the problem since it worked well om its own. He serviced our door, tightening bolds, rebalancing springs and lubricating where needed. He was quick and thorough, and very courteous.

- Nicolas Garcia

Thank you for taking the time to share your experience. We’re glad the technician arrived on time and took care to explain the possible cause of the issue. It’s great to hear the service was thorough, efficient, and courteous, and that your door is now properly adjusted and running smoothly. We truly appreciate your kind feedback and the opportunity to help you and your wife.

Garage door opener worked for 1 day now it does not work at all.

- Milan Whitman

We wanted to follow up regarding your garage door opener after our recent service visit. We sincerely apologize for the inconvenience you experienced and hope the opener is now functioning properly. If you are still experiencing any issues or would like to discuss your experience further, we warmly invite you to reach out to our management team directly so we can assist you promptly.

I am very dissatisfied with the overall service call. Although the broken torsion spring was ultimately repaired. The following points are why I rate this a single star. Your service rep spent the first part of this call (30- 40 mins) as a sales person and not a service tech. I had to go through his "sales pitch for additional pricing addons" before he actually got to addressing the issue I called Precision about. Secondly, because both of my vehicles were stuck inside the garage because of the single broken torsion spring, I felt compelled to accept your outrageous service pricing so that the work could be completed and I was able to get back to my daily planned activities. By outrageous, I mean your bill that I signed off for. Setting aside the center bearing replacement cost and the approximate cost of the two torsion springs; your labor cost came out to $485 per hour. Since your marketing material indicated free service charge for any repairs performed this would not be part of the high labor cost. The actual repair time was closer to 35-40 mins versus an hour. At $485 labor cost per hour, there is no way I would seek out Precision for any future needs nor recommend them to anyone. You asked if my expectations were met and I am giving you my thoughts of the experience. Sincerely yours;

- Michael Slattery

Thank you for providing your feedback. We sincerely apologize that your service experience did not meet your expectations, despite the repair being completed. We regret that the visit felt overly sales-focused and that the pricing and timing caused frustration, particularly given the inconvenience you were experiencing. Your concerns regarding transparency and value are important to us and will be reviewed by our management team. We encourage you to contact us directly should you wish to discuss this matter further.

Next day service, great communication, arrived at time scheduled. Wes wasn’t technician. He listened to me, understood the issue another company didn’t, knowledge, reviewed all my options & differences & very nice. I highly recommend.

- Cindi Burress

Thank you for taking the time to share your experience! We’re thrilled to hear that Wes was able to listen, understand the issue, and provide clear options. It’s great to know that our team’s communication and punctuality made a positive difference. We truly appreciate your recommendation and kind words!

Yesterday was our second time turning to Precision to help us with our garage door. On both occasions, the service and the outcome exceeded our expectations. Both times, the work was done quickly and effectively. One each occasion, different technicians visited our home - Aaron Rodriguez and Wesley Eskew. Both men were professional, friendly and highly competent. Both men made us feel confident that we made the right call - leaning on Precision. We appreciate and recognize Precision and their team as conspicuous standouts in their work.

- Kevin Casey

Thank you so much for sharing this wonderful feedback! We’re truly honored that you chose Precision again and that both experiences exceeded your expectations. It’s great to hear that Aaron Rodriguez and Wesley Eskew each delivered quick, effective service while being professional, friendly, and highly skilled. We’re especially glad they helped you feel confident in your decision to call Precision—that peace of mind means a lot to us. Your recognition of our team as standouts is incredibly appreciated and will be shared with everyone involved. Thank you again for your continued support—we’re always here whenever you need us!

Great Service… had to come back second time for adjustments at no charge. Fast and timely.

- Richard Wollney

Thank you for the great review! We’re glad our team was able to come back out and make the necessary adjustments at no charge. Providing fast, timely service and standing behind our work is very important to us. We appreciate the opportunity to assist you and are always here if you need anything in the future!

Great service. Wesley was superb.

- Robert Lamborghini

Thank you for the great review! We’re glad to hear Wesley provided superb service. We appreciate the opportunity to help and thank you for choosing Precision Garage Door!

Really pleased with the service. Wes was great and fast. Explained everything to help me make the decision right for me. Thank-you Precision.

- Bernard Brown

Thank you for the kind review! We’re glad to hear Wes provided fast, helpful service and took the time to explain everything so you could make the right decision. We appreciate you choosing Precision and are happy we could help!

Have used this company in the past and have always provided excellent work and attention to detail. Did not oversell and answered our questions thoroughly. Tech, Wes Eskew was very professional and courteous. Highly recommend this company!

- Lillian Valdez

Thank you for the wonderful review! We’re glad to hear you’ve consistently received excellent work and attention to detail from our team. It’s great to know Wes provided professional, courteous service and took the time to answer all your questions without any pressure. We appreciate the opportunity to help and thank you for the recommendation!

Very nice and polite, explain everything.

- Sean Durica

Thank you for your feedback! We’re glad our technician Wes was polite and took the time to explain everything. We appreciate the opportunity to assist with your garage door!

Wes was friendly and very knowledgeable. He wanted to make sure I understood all of the components of the garage door process and that I was comfortable with what repairs he was suggesting. He completed the work quickly and was very thorough in explaining the work he had done. He gave me space to ask questions and genuinely wanted to make sure I was happy with the work.

- Andrew McAdams

Thank you for the thoughtful review! We’re glad to hear Wes took the time to explain everything clearly, ensured you felt comfortable with the recommended repairs, and completed the work efficiently. His genuine care for customer satisfaction truly reflects our commitment to great service. We appreciate your trust in Precision Garage Door!

My experience with Precision was great. It was an emergency and they were able to get a service man right out . He was very knowledgable and knew the problem right off . He checked my doors and made sure everything working . My problem was taken care of with ease on his part . Afterwards I felt at ease and taken care of . I always have have the best service from Precision

- JACKIE WALKER

Thank you for sharing your experience! We’re so glad we could respond quickly during your emergency and get everything taken care of right away. It’s great to hear our technician was knowledgeable, thorough, and made you feel at ease throughout the process. We truly appreciate your continued trust in Precision and are always here when you need us!

This is the second repair I had done by Precision. Wes actually was the Technician on both repairs, a garage door opener and today he replaced the broken spring system, bearings and rollers. He also took the time to help me fix the myQ app on my phone. Would recommend Precision and Wes for repairs.

- Charles Gray

Thank you for your continued trust in Precision! We’re so glad to hear Wes has taken great care of you on both repairs and went the extra mile to help with the myQ app as well. We truly appreciate your recommendation and are grateful for the opportunity to serve you again.

Quick response. Service person was great -- very knowledgeable and personable.

- Gordon Park

Thank you for the great feedback! We’re glad to hear you received a quick response and that our technician was knowledgeable and personable. We appreciate you choosing Precision and are here whenever you need us!

Wes was extremely helpful solving our clunking noise problem and doing maintenance on the garage door. New rollers should help a lot too. Precision is our go to company for any issues with our Doors. Friendly techs who know their stuff!

- LYNN SMEAL

Thank you for the great review! We’re glad Wes was able to resolve the clunking noise, take care of the maintenance, and get your door running more smoothly with the new rollers. We truly appreciate you making Precision your go-to company and your kind words about our friendly, knowledgeable technicians! Happy Holidays from the Precision Team!

Saw the 5 star rating online. West came really quick. Another plus. He was very knowledgeable, My husband went to Lowes to try to install the unit himself, He could not understand the new updates so he couldn’t finish the job. West took care of everything and fixed it really quick. THANK YOU WEST. You are a life saver. Good Price also.

- Todd Kelley

Thank you for sharing your experience! We’re thrilled to hear Wes arrived quickly, handled the installation with expertise, and got everything working smoothly. It’s great to know you were pleased with the price as well. We truly appreciate your trust in Precision Garage Door — and we’ll be sure to share your kind words with Wes! Happy Holidays from the whole team at Precision Garage Door Service!

Great service. Wes was friendly and knowledgeable. He, like all the other technicians that have serviced our door, was very personable and did a great job explaining the service to be performed. Have and will continue to let our friends and neighbors know to contact you for service.

- CHARLES STANFORTH

Thank you for the wonderful review and for continuing to recommend us! We’re glad to hear Wes provided friendly, knowledgeable service and took the time to clearly explain everything. Your trust and referrals mean a great deal to us — we truly appreciate your support! Happy Holidays from the Precision Team!

Hello. Wes came out to review my door sweep troubles after cement work was done there was a gap on the left. He brought out a stout door sweep. Installed it after measures. Then he adjusted the door by the central control intricately and that solved the last bit of a gap! The fine door sweep seal also covered up a slight crimp at the bottom done during my build sadly that my builder did not clear up. So needless to say very relieved Wes came out. Fine work at a fair price also over other Cos. Have used Precision Garage Co in Austin. Great firm all around to share here in this review. Happy Holidays too Resa Bartlett

- Resa Bartlett

Resa, thank you so much for sharing your experience! We’re thrilled to hear Wes was able to resolve the gap and get everything sealing properly again. He takes great pride in the details, and your kind words mean a lot. We truly appreciate your continued trust in Precision and are glad we could deliver the quality and care you expect. Wishing you a wonderful holiday season! — The Precision Garage Door Team

Wes contacted us on his way and then arrived promptly. He listened carefully to our needs and then offered several options. The work was done quickly and efficiently. He programmed all of the new remotes, the keypads, and even my van. Pricing was reasonable and the new garage doors are so quiet!

- Ann Lueb

Thank you for sharing your experience! We’re glad to hear Wes provided prompt, attentive service and made sure everything was set up just the way you needed. It’s great to know you’re enjoying your new, quieter doors. We appreciate your business and are always here if you need us! — The Precision Garage Door Team

Wesley quickly analyzed the issues. Propose a solution wiht a timeline and cost, then prompted fixed my garage doors. Courtesious, competent and overall money well spent..!

- Craig Floro

Thank you for the great review! We’re glad to hear Wesley quickly identified the issues, provided clear options, and completed the repairs efficiently. We appreciate your kind words about his courteous and competent service — we’re happy to know you felt it was money well spent. Thank you for choosing Precision Garage Door!

Wes was reliable, professional, and courteous. Clearly, Wes is an expert and experienced garage door repairman!

- SUSAN & TOM DOTTER

Thank you for the great review! We’re thrilled to hear Wes provided reliable, professional, and courteous service. His expertise shows, and we’re glad it made a difference in your experience. Thank you for choosing Precision Garage Door! — The Precision Garage Door Team

Quick and excellent is an understatement. Old garage door opener failed. At 1:40pm I was able to schedule an appointment on line for 2:00pm. At 1:45 tech, Wes Eskew text that he was on his way. He performed a total system check and found the 20 yr old opener failed. Replaced all and was gone at 4:00pm. Great job!

- John Lovelace

Thank you for sharing such a detailed and complimentary review! We are thrilled to hear that Wes Eskew provided such a quick and excellent experience, from his immediate text to the prompt replacement of your 20-year-old opener system. We pride ourselves on fast, efficient scheduling and complete, professional service. Thank you for choosing Precision Garage Door. We appreciate your business!

Wes did an awesome job with replacing the springs and bearings on our garage door today. Highly recommend him and Precision Garage Door company.

- Robert Rinell

Thank you for sharing your great experience! We're thrilled to hear that Wes did an awesome job with your spring and bearing replacement and that you would highly recommend him and Precision Garage Door. We appreciate your business and kind words!

Wes and Chris were very knowledgeable about the door and issues I was having and offered solutions for me to consider I chose opener replacement and new rollers for the door ,they had everything on the truck. Completed the job fast and to my satisfaction, cleaned up very well and answered all my questions and offered to program my cars. Will definitely recommend that to anyone needing garage door service. Thank You.

- Thomas Walker

Excellent, professional service. Wes was courteous, listened to my problem, offered advice and different options, allowing me to make a decision without any pressure. I would strongly recommend Wes and Precision Garage Door Service.

- Martin Jiminez

Thank you for the wonderful review! We’re happy to hear Wes provided courteous, professional service and helped you find the best solution without pressure. We truly appreciate your recommendation and your trust in Precision Garage Door! — The Precision Garage Door Team

I have used Precision Garage Door for several years. Their technicians are prompt, efficient and courteous.

- CYNTHIA O'CONNOR

Thank you for your continued trust and loyalty! We’re so glad to hear you’ve consistently received prompt, efficient, and courteous service from our team. We truly appreciate your support over the years! — The Precision Garage Door Team

Wesley did a great job of installing a new motor and sensor. He explained everything about the installation and operation. Price was reasonable. Highly recommend Precision Garage Door.

- Billy Trapp

Thank you for sharing your experience! We’re so glad Wesley provided excellent service and took the time to explain everything clearly. We appreciate your recommendation and are happy to know you’re pleased with your new motor and sensors. — The Precision Garage Door Team

Excellent work. We had a spring break which locked both our cars inside the garage. Wesley arrived on time and quickly diagnosed the problem. He provided us a range of options from just getting it open to replacing any potentially worn out parts. Once we made our choice, he was quick through and professional. We certainly recommend Precision and Wesley.

- JAMES & JULANN MICHELINI

Thank you for sharing your experience! We’re so glad Wesley was able to get your garage door repaired quickly and professionally. We appreciate your recommendation and are happy to know your door is back in great working order. Thanks for choosing Precision Garage Door! — The Precision Garage Door Team