Neighbor

- Donna Needham

First and foremost, I want to thank and commend technician Brian Scalia for reaching out before my appointment and introducing himself as the technician who will be assessing my garage door problem. Mr. Scalia was nearby and was able to schedule my appointment sooner than expected and was at my residence in less than 45 minutes. Mr. Scalia's approach was respectful, polite, and very accurately informed about garage doors. He politely advised and recommended different options, and prices and answered all my questions very patiently. I had already set my mind on a simple garage spring adjustment, but after considering the cost of a short-term repair verses the long-term investment based on the detail information from Mr. Scalia. I was convinced that investing long-term garage door product by Precision Overhead Door would be the best choice. So, I invested my money on Genie Garage Door Opener. Mr. Scalia's installation was detailed oriented, professional, clean, meticulous, and completed in a timely manner. Afterwards, Mr. Scalia took the time, to instruct, and inform me on every operational detail of the door opener, including setting up the app on my iPhone for Genie Garage door opener. I was surprised to learn the opener was very disable friendly, easy to use. I was impressed, and extremely happy and highly recommend Precision Overhead Door and Mr. Scalia to friends, family, and to the veteran community.

- David Fernandez

Thank you so much for taking the time to share such a detailed and thoughtful review! We’re truly thrilled to hear about your experience with Brian Scalia. From reaching out ahead of time to arriving early and taking a respectful, informative approach, it’s clear he went above and beyond to make sure you felt comfortable and confident every step of the way. Helping you weigh short-term vs. long-term solutions and make the best investment for your home is exactly what we strive for. It’s wonderful to know the installation was completed with such care and attention to detail, and that Brian took the time to walk you through every feature, including setting up your Genie opener and app. We’re especially glad to hear how user-friendly the system is and that it meets your needs so well. Your recommendation to friends, family, and the veteran community truly means a great deal to us. Thank you again for choosing Precision, we’re honored to have been able to assist you!

Our garage door broke and I called Precision, who not only came out within an hour, they were able to repair it on the spot, even though it was getting late into the evening. The installer, Brian, was so knowledgeable, friendly, fast, polite, explained all our options in detail, and gave us the best discounts available. The new opener is so quiet, much smaller, works with our alarm.com smart home app, etc. Calling Precision was definitely the right call!

- Tine Smith

We’re so glad we could be there quickly when you needed us and get everything repaired the same evening. Brian will be thrilled to hear your kind words—it’s great to know he took the time to explain your options, provide the best solutions, and make the whole experience smooth and stress-free. Enjoy that quiet new opener and the added convenience with your smart home system! We truly appreciate you choosing Precision and are so glad we could help when it mattered most.

Precision Garage Door just completed an excellent overhaul of my 18 ft wide door first installed over 12 years ago. The service tech “Brian” was efficient in describing what was required to rejuvenate my garage door for long term, noise free, safe operation. Very please with the results!

- Steven Duffy

Thank you for taking the time to share your experience! We’re delighted to hear that Brian clearly explained what was needed to bring your garage door back to top condition. Giving an older door a full overhaul so it runs safely, smoothly, and quietly for the long term is exactly what we aim for. It’s wonderful to know you’re pleased with the results. We truly appreciate you choosing Precision and are always here whenever you need us again!

Brian arrived on time and explained the process. He is very personable, polite and professional. It is because of his attitude that I chose your company. Although your company is not the cheapest, the work is excellent and your company has a good track record. Kudos to Brian, he represents your company well Jeryl M. Atkinson

- Jeryl Atkinson

Thank you so much for the thoughtful review, Jeryl! We’re thrilled to hear that Brian made such a strong impression with his professionalism, clear communication, and personable attitude. Team members like Brian truly represent what we strive for every day. It means a lot to know that his approach helped you feel confident choosing our company. We’re grateful for your kind words about the quality of our work and our reputation. We’ll be sure to pass along your kudos to Brian—he’ll be proud to know he made such a positive impact. Thank you again for choosing Precision!

Brian was outstanding. Very professional and hard working man.

- Joe Herrera

Thank you for the kind words! We’re thrilled to hear Brian made such a positive impression with his professionalism and hard work. We’ll be sure to pass along your praise — he’ll be very happy to hear it!

because I've done business with them since around 2008 and I am very happy with their service. Also Brian the technician explained the service that I needed to get my garage back to operation professionally and precise. Dustin also came to help Brian, thank you so much!!! They replaced everything except the springs and door, I ha it installed in 20087 and I think it was due for new advance equipment!! again thank you so much!!

- ALBERT TREVINO

Thank you so much for your wonderful review! We’re honored to have had the opportunity to serve you since 2008 and thrilled that you’re still so happy with our service. It’s great to hear that Brian explained everything clearly and professionally, and that Dustin was there to support him. Upgrading your garage door equipment was definitely a smart move, and we’re glad everything is now running smoothly. We truly appreciate your loyalty and kind words — thank you for choosing Precision!

Searching for local companies and I was listed as a customer

- Marvin Reininger

Thank you so much for the five-star rating! We’re honored to have you listed as one of our customers and truly appreciate your support. If there’s ever anything you need, we’re always here and happy to help!

Brian was very good at explaining what our problem was with the opener. Also suggested maintenance on the garage door. When he got thru he explained what he found and repaired.

- Fredrick And Mary Baird

Thank you for the great feedback! We’re happy to hear Brian took the time to clearly explain the issue, suggest helpful maintenance, and walk you through everything he found and repaired. We appreciate your trust in Precision and are glad we could help keep your garage door running smoothly!

Absolutely perfect, and a joy to see Brian work and chat, VERY THROUGH. THANKS

- Mary & Barry Larson

Thank you so much for the fantastic feedback! We’re thrilled to hear everything was absolutely perfect and that Brian made the experience such a joy. His thoroughness and friendly approach are exactly what we strive for. We truly appreciate your kind words and thanks for choosing Precision!

I just needed some questions answered about 2 products and their estimated costs. I could not get answers over the phone; I had to have a 'free' on-site estimate. In my opinion this took your gas expense & employee time, AND my time. The technician was friendly & courteous BUT he was more interested in my garage doors than in the garage opener I needed to replace. I finally got him to give me estimates for what I needed (on his tablet) which I asked that he email to me Your price for the Liftmaster was DOUBLE what I bought from another company. He also gave me a written quote for $1,173 to "service my doors" RIDICUOUS!!! The Company that did my work said my doors are fine, actually very good. They are 5 years old. He included spraying the hinges, rollers, and checking the balance for FREE. I'm sorry, but never would I use your company services, and have suggested my friends do the same

- Shirley Huckelba

Thank you for taking the time to share your experience. We’re sorry the visit didn’t turn out the way you were hoping, but we do appreciate your kind words about our technician. We do require an on-site visit to provide accurate pricing and recommendations, as compatibility and safety can vary from home to home. Any estimates given are simply options to consider. Our pricing reflects professional installation, warranties, and high quality products not available at retail. We understand every customer has different needs and budgets, and we appreciate you giving us the opportunity to provide an estimate, we respect your decision to move forward with another provider. Thank you for taking the time to share your experience.

Brad did an outstanding job.

- WILLY MONROE

Thank you for the great feedback! We’re glad to hear Brian did an outstanding job. We appreciate you choosing Precision and are here anytime you need us! — The Precision Garage Door Team

Excellent customer service! Explained everything and, when he was done, he explained everything again, making sure I understood all he did.

- Patrick Cassidy

Thank you for the great feedback! We’re glad to hear your technician provided excellent service and took the time to explain everything thoroughly. We appreciate you choosing Precision and are always here if you need anything in the future! — The Precision Garage Door Team

Brian was very easy to work with and was able to provide professional guidance and product knowledge.

- Don P

Thank you for the great feedback! We’re happy to hear that Brian was easy to work with and provided helpful guidance and product knowledge. We appreciate you choosing us and are here if you ever need anything in the future.

Brian Scalia was very professional, and his technical knowledge is very impressive. He was very thorough during his inspection and only pointed out parts requiring replacement. No over sale. I would recommend "Precision" Garage Door repair and anyone lucky enough to have Brian as their repair technician.

- PEDRO ARCEO

Thank you for the five-star review! We are delighted to hear about your excellent experience with Brian. It is wonderful to know that his professionalism, impressive technical knowledge, and thorough inspection—without any oversale—stood out to you. We pride ourselves on having honest, knowledgeable technicians like Brian, and we truly appreciate you recommending him and Precision Garage Door.

Precision Overhead Door made a repair 5 years ago and I was extremely satisfied with the service so felt confident about using them again. Bryan arrived, assessed the situation, explained the problem and gave us options and cost estimates. He was professional, knowledgeable, courteous, and efficient. The garage door was repaired beyond our expectations and he explained the new features. Once again, extremely satisfied with Precision Overhead Door and their excellent customer service!

- Colleen Snodgrass

Thank you for being a loyal customer of Precision Overhead Door! We truly appreciate you trusting us again after your positive experience five years ago. We are thrilled to hear that Brian upheld our standard of excellence. It's great to know that his professionalism, knowledge, and efficiency in assessing the situation, explaining the options, and repairing your garage door beyond your expectations made such an impact. Thank you again for highlighting Brian's excellent customer service—we will be sure to pass along your kind words. We look forward to serving you again in the future!

I have been using Precision to maintain my garage overhead door for several years. They are always very responsive - setting appoints for within 24 hours usually. Their Technicians are first rate, very knowledgeable, hard working, efficient, and willing to answer questions and give good advice on this subject!

- Clay Nunn

Thank you for being a loyal customer and for sharing your experience! We’re so glad you’ve consistently received prompt, knowledgeable, and professional service from our team. We truly appreciate your trust in Precision Garage Door over the years! — The Precision Garage Door Team