1(877)878-3919

Read what people are saying
about Precision Garage Door in:

San Antonio Area, TX

Precision Garage Door of San Antonio
has received 2403 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Prompt courteous and knowledgeable service!

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A Response from: Martin Behrens

Those 3 words are the best description we could ask for! We are grateful for your comments and look forward to staying your garage door company for years to come.

Travis Bartley Service Provided:
Garage Door Repair

Technician: Travis Bartley
Review:

Let’s start by saying Nur was the best technician I ever encountered of any trade. He was courteous and knowledgeable and answered all questions while he installed three new openers at my house. I’m a housing inspector by trait and it was refreshing that he had the correct answers to all my questions and knew code. It’s always nice to meet honest hardworking people who are just trying to take of their customers. Garage door openers are quite and run smoothly. Great products and personnel representing of your company. Thank you for and “Outstanding “experience

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A Response from: Martin Behrens

Oh Bobby what an amazing review of your experience with us! We pride ourselves in the knowledge our technicians accumulate. He is definitely one of our hardest and most educated in garage door workers we have. He definitely makes our company shine. Someone as knowledgeable as yourself about house inspecting really strikes an impression with us as we receive your compliments. We would love to remain your garage door company!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

On time. And did a great job.

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A Response from: Martin Behrens

We value your time as much as we do our own. Thank you for the remarks. They mean a lot to us at Precision!

Brent Huffman Service Provided:
Garage Door Repair

Technician: Brent Huffman
Review:

I was just trying to get a repair so that I could order a garage door to replace. But Kevin opted to say he couldn’t fathom making a repair knowing that the door needed replacement instead of repair.

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A Response from: Martin Behrens

Thank you for expressing your thoughts Mr. Aleman. We are constantly trying to tend to our customers needs and appreciate your feedback. I must however insist our technician did the right thing! We CAN NOT in good conscious fix a door that even by your own definition needed to be replaced as a whole. A band-aid on a a door that serves as a moving wall in your home and has the possibility of crashing down on children, pets, vehicles etc is simply too dangerous. Our company would be liable but more importantly the physical danger could be extreme. We hope you understand why we declined the work on your garage and did not charge you at all. We can't risk our integrity. We hope to be your choice for garage door replacement in the future.

Kevin Walls Service Provided:
Garage Door Repair

Technician: Kevin Walls
Review:

Ran across precision Over Head door services and saw all the great reviews so decided to give them a try and got my appointment the same day, very happy about that since I have a busy work schedule. Travis was the Technichan that replaced the whole over head motor along with sensors and keypad. Now my garage door is quite and opens with ease. GREAT JOB. Definitely recommend Precision! ????

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A Response from: Martin Behrens

We are very pleased that you were satisfied!! Promptness is one of our signature trademarks. Only second to doing a great job. We would love t o remain your go-to garage door company!

Travis Bartley Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Travis Bartley
Review:

Awesome installer noligable and respectful and did everything by his self real great! Even hooked up the to open in my car!!! Super nice young man!

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A Response from: Martin Behrens

Awesome review Susan. We are so very happy that YOU are happy. Our techs go through rigorous training but they also function on good old fashioned work ethic. So so so pleased you took a minute to mention us and were so satisfied.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

They say same day service and by golly that's what they did. On time over the Labor Day weekend! Excellent tech. Excellent service!

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A Response from: Martin Behrens

Well, we do what we promise we will. On so many parts of the repair/installation process. SO happy you noticed and took time to mention us!

Art Fuentes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Art Fuentes
Review:

Caleb was my Tech and he was amazing. Fast courtiois and professional. Really took the time to explain everything I needed to know. End result is great. Highly recommend this company.

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A Response from: Martin Behrens

Our main goal is your satisfaction as our customer. We try to go above and beyond for each appointment we tend to. You are a person not just a job and we aim to please. Thank you for the recommend. Very many thanks!!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Excellent service, fast, reliable and very professional

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A Response from: Martin Behrens

Even the short reviews mean so much to us. Thanks!

Patrick Mulholland Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Patrick Mulholland
Review:

Called and they sent someone out the same day. Travis Bartley was our technician, super nice, checked out the problem, gave his recommendation, had the issue resolved in a short time, prices were very reasonable. I will definitely use them again when needed.

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A Response from: Martin Behrens

We work so hard to make it seem just that easy. Our techs are chosen and trained according to their abilities, including same day service availability. Glad you were happy with us!

Travis Bartley Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Travis Bartley
Review:

Mr Watts is very professional and honest from quote price to repair. Mr watts, repair procedures is methodically prepared from setting tools to parts. Repair took less than an hour from the time he sets tools and parts. Great job!!! Recommended.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Outstanding customer service. Excellent technicians

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A Response from: Martin Behrens

Outstanding customer service is one of our main goals. Thank you so much for noticing and commenting!

Kevin Walls Service Provided:
Garage Door Repair

Technician: Kevin Walls
Review:

Jason did a great job! He was informative, patient and worked diligently to solve the problem. I highly recommend his work!

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A Response from: Martin Behrens

Always trying to achieve the "highly recommend" status. Love that we left so much of an impression. Thanks for the referrals!

Jason Dawson Service Provided:
Garage Door Repair

Technician: Jason Dawson
Review:

Brent was very courteous, thorough and informative. He answered all my questions and demonstrated for clarity. Did not feel like there were any pressured upsales either.

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A Response from: Martin Behrens

No one likes pressure upsells. We train our technicians to inform you, not sell you. It's a pleasure on our end to hear this is the experience was such a positive one.

Brent Huffman Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Brent Huffman
Review:

Fast professional service.

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A Response from: Martin Behrens

To the point. Love it. So happy to help so well.

Travis Bartley Service Provided:
Garage Door Repair

Technician: Travis Bartley
Review:

Quick response to my issue. Very polite technician and explained everything. Thanks, feel so much safer now!

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A Response from: Martin Behrens

Safety is such an important topic in our industry. Until you can close and secure your door you and your family are at risk. So glad to be of service....and so immediately as well. We love safe customers!

Service Provided:
Garage Door Repair

Review:

Installer very professional. Explained initial problem and proposed options to correct. He recommended good maintenance practices, cleaned the area, and was personable and a good representative for Precision.

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A Response from: Martin Behrens

Explaining our suggestions and the work we need to do is so important to almost every customer. We offer different options ranging in price so no one feels pressured into something they don't know about. We have almost 20 years experience so knowledge comes with the territory. Happy to share!

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Technician: Art Fuentes
Review:

Techs called and asked for permission to be early. They were very knowledgeable and professional. Cost was like 75 % less than I thought it would be! These guys are the Best!

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A Response from: Martin Behrens

We LOVE hearing that you were so satisfied Mr. Weaver! At Precision Door we try to be the best around and are grateful you expressed such satisfaction with us!

Art Fuentes Service Provided:
Garage Door Opener Repair

Technician: Art Fuentes
Review:

I would like to thank The staff and technicians that stand behind Precision you guys are awesome. You definitely help me out very knowledgeable and straightforward.

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A Response from: Martin Behrens

Much appreciation Andrew for taking the time for such a great relay of your experience at Precision Doors. We strive to meet industry standards as well as the standards set by the customers.

Art Fuentes Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Art Fuentes
Review:

Mr Nur Watts did an exceptional job, going beyond what I expected to repair my garage door. He courteous and professional throughout the service call. I am well-pleased with my decision to contact Precision Overhead Door.

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A Response from: Martin Behrens

So good to hear! Our techs train long and hard to be able to deliver information and professionalism together. And we pride ourselves on being courteous- so glad it shows! Thanks for taking time to leave a good review for us.

Service Provided:
Garage Door Repair

Review:

My invoice said the installer charged to install a door. Only thing he did was attach the cable and put one roller back on. Your prices are absolutely insane.

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A Response from: Martin Behrens

Mrs Rand, We are very sorry you feel unsatisfied or under served. That is never our intention. Although every one is entitled to their opinion I need to remind you of some important things.... *The service fee was waved by your technician in it's entirety as were ALL labor costs. *There is no mention at all anywhere on the invoice of us being called out to INSTALL a door. Your invoice states we were called out to SERVICE your door. *Our fee is not based on time it takes to repair. Our fee is based on the ability to know what to fix as well as having the proper equipment to do so. Putting a roller back on might seem like no big deal to you but there are so many adjustments that need to be made to even GET TO the roller. Precision door has never claimed to be the cheapest. This is an industry that falls into "you get what you pay for." We have claimed to be the best and deliver that quality of an experience. We would of course like to keep you as a customer but we realize Precision isn't right for everyone.

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Garage door wouldn't open. Art Fuentes came as promised. Did some Trouble shooting & door worked. Probably will need new garage door opener sometime in near future.

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Art Fuentes Service Provided:
Garage Door Opener Repair

Technician: Art Fuentes
Review:

Great job!

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Service Provided:
Garage Door Repair

Review:

Jason Dawson did excellent work our garage door open with ease now.Exceded expectation.service performed was done is excellent.Experience was professional.Thanks You Jason Dawson & Precision Door Service.

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A Response from: Martin Behrens

Our staff here at Precision trains to exceed expectation....from the techs to every employ involved along the way. We just love hearing that it made a difference in your garage door experience! Thanks Leticia!

Jason Dawson Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Jason Dawson
Review:

Very kind young knowledgeable man!

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A Response from: Martin Behrens

Mrs. Sallard thank you for the great review! We love hearing you were so happy!

Art Fuentes Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Art Fuentes
Review:

Double door, spring broke, cables came off what a mess. Called Precision Door, Kevin came out and within an hour was back in business. Kevin gave me options and I elected to upgrade from a single spring to dual springs and much sturdier cables, new rollers and now Door operates like new!!! Thanks for the great service.

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A Response from: Martin Behrens

So glad we were able to fix your garage door issue in under an hour. We try to do it in less than 2 hours but 1 hr is even better! We are elated to hear our techs are doing their jobs so very well!

Kevin Walls Service Provided:
Garage Door Repair

Product:
Springs

Technician: Kevin Walls
Review:

I’m a return customer because I was impressed by your professionalism back in 2016. Today Patrick came out to service my door opener and the door. He was so informed on what needed to be done. Honest and efficient. Thank you.

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A Response from: Martin Behrens

Louise we love to hear that you were impressed by our professionalism....and even better that we still exhibit that to this day!! Our techs study very hard to be so informed and efficient! Thank you so much!

Patrick Mulholland Service Provided:
Garage Door Repair

Technician: Patrick Mulholland
Review:

Travis did an outstanding job. I got the end product I wanted in a timely manner, and a professional, knowledgeable attitude

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A Response from: Martin Behrens

Thanks Michael, for the compliment so big! We pride our technicians on both their knowledge and professionalism. Glad you noticed!

Travis Bartley Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Travis Bartley
Review:

Travis was very professional and installed my new garage door opener very quickly. It works great! They were fast and were able to come out same day. I'll be coming back.

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A Response from: Martin Behrens

We know everyone's time is important, so we at Precision aim to do a job in the fastest amount of time possible. We quite often are able to do same day work at a higher standard than most.....

Travis Bartley Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Technician: Travis Bartley
Review:

Excellent job!!

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A Response from: Martin Behrens

We appreciate the post Bruce. We work hard for those 5 stars and are glad you are happy with our work!

Brent Huffman Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Brent Huffman
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San Antonio Area

(210) 775-0743

(210) 775-0743
New Braunfels Area

(830) 515-4240

(830) 515-4240
Schertz Area

(210) 247-2743

(210) 247-2743
Boerne Area

(830) 446-3910

(830) 446-3910
Helotes Area

(210) 247-2743

(210) 247-2743
La Vernia Area

(830) 253-2222

(830) 253-2222
Castroville Area

(830) 355-2211

(830) 355-2211
Bulverde Area

210-775-0743

210-775-0743
Precision Overhead Door of San Antonio
Office: (210)590-1250
2502 Freedom Drive
San Antonio, TX 78217