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Responded to my issue within a couple hours. Aaron is very knowledgeable, did very thorough inspection of the issue and offered several different options to correct the problem. He is absolutely an excellent representative of Precision Garage Door Service and an A+ customer service individual. They will have, not only my business for the current problem, but also for any future garage door issues.

- Roger Osborne

This is fantastic to hear, thank you for sharing! We’re so glad Aaron was able to respond quickly, provide a thorough inspection, and walk you through your options with care. His knowledge and customer-first approach truly make a difference, and your A+ recognition means a lot. Earning your continued business is the highest compliment we can receive. We truly appreciate your trust and look forward to being there whenever you need us in the future!

Patrick Mulholland access the situation and action needed to ensured my needs were taken care of. I recommend Precision for your Garage Outstanding !

- Michael Carter

We truly appreciate you sharing this! It’s great to hear Patrick quickly assessed the situation and made sure everything was handled to meet your needs. That kind of attentive, get-it-done service is what we aim for every time. Your recommendation and “Outstanding” feedback mean a lot, thanks again for choosing Precision!

Aaron was very professional and courteous. We did not fill pressured and he was understanding of our situation.

- Robert & Candy

That’s wonderful to hear, thank you for sharing! We’re glad Aaron made you feel comfortable throughout the visit and took the time to understand your situation without any pressure. That kind of respectful, customer-first approach is exactly what we strive for. We truly appreciate you choosing Precision!

Our technician, Wesley, was knowledgeable and professional. He did the repairs right the first time, and he completed the job quickly and in one trip. We were so glad to have a working garage door again the same day we made the appointment.

- Andrew

Thank you for sharing your experience! It’s wonderful to hear Wesley was able to get everything fixed efficiently and done right the first time. Being able to restore your garage door the same day is exactly the kind of convenience we aim to provide. We appreciate you trusting Precision to take care of it!

Precision installed the garage door. Today’s issue turned out to be small but important. I called yesterday. They came this morning; first thing. Jonathan immediately discovered the problem and repaired it.

- Theresa Pena

This is great to hear, thank you for sharing! We’re glad we could get out to you quickly and take care of the issue right away. Even the small things matter, and it’s great to know Jonathan was able to diagnose and fix it immediately. We truly appreciate you choosing Precision!

First and foremost, I want to thank and commend technician Brian Scalia for reaching out before my appointment and introducing himself as the technician who will be assessing my garage door problem. Mr. Scalia was nearby and was able to schedule my appointment sooner than expected and was at my residence in less than 45 minutes. Mr. Scalia's approach was respectful, polite, and very accurately informed about garage doors. He politely advised and recommended different options, and prices and answered all my questions very patiently. I had already set my mind on a simple garage spring adjustment, but after considering the cost of a short-term repair verses the long-term investment based on the detail information from Mr. Scalia. I was convinced that investing long-term garage door product by Precision Overhead Door would be the best choice. So, I invested my money on Genie Garage Door Opener. Mr. Scalia's installation was detailed oriented, professional, clean, meticulous, and completed in a timely manner. Afterwards, Mr. Scalia took the time, to instruct, and inform me on every operational detail of the door opener, including setting up the app on my iPhone for Genie Garage door opener. I was surprised to learn the opener was very disable friendly, easy to use. I was impressed, and extremely happy and highly recommend Precision Overhead Door and Mr. Scalia to friends, family, and to the veteran community.

- David Fernandez

Thank you so much for taking the time to share such a detailed and thoughtful review! We’re truly thrilled to hear about your experience with Brian Scalia. From reaching out ahead of time to arriving early and taking a respectful, informative approach, it’s clear he went above and beyond to make sure you felt comfortable and confident every step of the way. Helping you weigh short-term vs. long-term solutions and make the best investment for your home is exactly what we strive for. It’s wonderful to know the installation was completed with such care and attention to detail, and that Brian took the time to walk you through every feature, including setting up your Genie opener and app. We’re especially glad to hear how user-friendly the system is and that it meets your needs so well. Your recommendation to friends, family, and the veteran community truly means a great deal to us. Thank you again for choosing Precision, we’re honored to have been able to assist you!

Aaron was right on time and immediately identified the problem and a quick fix. Exactly what I have experienced each time I needed assistance. Very polite and friendly. Knowledgeable. Excellent company.

- Sam Rock

We’re glad Aaron was right on time, quickly identified the issue, and delivered the kind of efficient service you’ve come to expect. It’s wonderful to know his friendly and knowledgeable approach made a difference. We truly appreciate your continued support and your kind words about our team

I have used them before and was completely satisfied.

- Sylvia Robinson

We love hearing from returning customers. Thank you! It’s wonderful to know your past experience left you completely satisfied.

I had a good previous experience with Precision Garage Door and liked their work and professionalism. Sean was great, explained everything and gave choices. Looking forward to another good experience.

- Lester Miller

Thank you for coming back to us—we’re so glad your previous experience brought you back! It’s great to hear Sean took the time to explain everything and give you options so you could make the best decision. We truly appreciate your continued support and look forward to delivering another great experience for you!

They don't give prices over the phone even if you know exactly what you need. I'm surprised by the high price of their services; maintenance is double what other companies charge. The technician was very friendly.

- M

Thank you for taking the time to share your feedback. We’re sorry to hear the experience didn’t meet your expectations, though we do appreciate your kind comments about our technician. We understand it can be frustrating not to receive pricing over the phone. We do require an on-site visit so our technicians can perform a 25-point safety inspection, allowing them to properly assess the system and identify any potential issues. Even newer systems can experience normal wear over time, which is why a full inspection is important. Any suggestions made during the visit are simply options for you to consider. If you have any questions or would like to discuss your experience further, please don’t hesitate to contact our office directly at 210-930-5034. We’d be happy to help. Thank you again for your feedback and for giving us the opportunity to provide an estimate.

Great service! Job done quickly and professionally.

- John Calk

Thank you so much! We’re glad to hear the job was completed quickly and with professionalism. That’s exactly what we aim for every time. We appreciate you choosing Precision!

Ricky Hernandez was knowledgeable and filled our needs within our budget! He took the time to explain what was installed and how to program apps. Demonstration was complete and we both understood how to operate the system.

- Danny Ashinhurst

This is wonderful to hear — thank you for sharing! We’re so glad Ricky took the time to walk you through everything, stay within your budget, and make sure you felt confident using the system. A clear explanation and hands-on demonstration can make all the difference, and it’s great to know that stood out. We truly appreciate you choosing Precision!

Wes did a great job explaining the service needed and options we had. He was genuine and friendly, never a “pushy salesperson”. It was more than we expected to pay but the quality of the service and experience made it worth it. I would send my family to you if they need your services. Thanks Wes.

- Danny Bickel

Thank you so much for your kind feedback! We’re glad Wes made the experience comfortable, clearly explained your options, and kept things pressure-free. It means a lot to hear the quality of service made it worthwhile, and your willingness to recommend us to your family truly means a lot. We’ll be sure to share your kind words with Wes—thank you again!

Door Designer Sean came out to provide an estimate today. He was punctual, extremely knowledgeable, professional, and listened to my needs and budget and provided a solution that would fit in my budget. I did not feel pressured at all to purchase which I liked most of all. If you are thinking of having a door installed do not hesitate to contact Precision for an estimate.

- Edward Mendez

Thank you so much for sharing this thoughtful feedback! We’re delighted to hear Sean made such a great impression—being punctual, knowledgeable, and truly listening to your needs and budget. Providing helpful guidance without any pressure is exactly the experience we aim to deliver, so it’s wonderful to know that stood out to you. We appreciate your recommendation and are grateful you considered Precision for your garage door project!

Chris Figueroa came out to do a tune up; efficiently assessed areas needing adjustment and or repair, provided options and did an excellent job of making necessary repairs. I was very happy with the professionalism and efficiency.

- Tom Gutierrez

Thank you for sharing your experience! We’re so glad to hear Chris Figueroa took a thorough and efficient approach—assessing everything carefully, walking you through your options, and completing the repairs with professionalism. It’s great to know you were happy with both the service and the results. We truly appreciate your feedback!

excellent service, repairs were done professionally and promptly.

- Jesus Corona

That’s fantastic to hear — thank you! We’re so glad the repairs were completed promptly and with the professionalism you expected. It’s always our goal to make the process smooth and efficient from start to finish. We truly appreciate you taking the time to share your experience!

Jonathan came to assess our garage door for safety and to complete general maintenance. He was extremely professional and courteous and completed the job in a timely manner. He explained what he was checking and gave us some pointers while he worked. Thanks Jonathan!

- Jennifer Pilger

Thank you for sharing your experience! We’re so glad Jonathan provided professional and courteous service while taking the time to explain the safety checks and maintenance as he worked. Helping homeowners understand how their garage door system operates is an important part of the service we aim to provide. We appreciate your kind words and will be sure to pass along the thanks to Jonathan!

Justin was just fabulous. He diagnosed the problem quickly and gave us several options. He then put in a new garage door opener. He was very quick and professional. He was a joy to work with. Thank you, Justin.

- Kathryn Bailey

Thank you for the wonderful review! We’re so glad to hear Justin took great care of you. Quickly diagnosing the issue, walking through the options, and getting the new opener installed efficiently is exactly the kind of service we aim to provide. It’s even better to know he made the experience enjoyable along the way. We’ll be sure to pass along your kind words to Justin—he’ll really appreciate them. Thanks again for choosing Precision!

Chris did a great job! I had used you guys before years ago. I see that you continue to hire quality people.

- Timothy Wright

Thank you for coming back to us—we’re so glad to hear from a returning customer! It’s great to know Chris delivered the kind of service you remembered from years ago. We take a lot of pride in bringing great people onto our team, so hearing that you noticed that means a lot. We truly appreciate your continued support and are always happy to help whenever you need us!

I would like to Thank your company and especially Justin Rainey. He was prompt, professional and very personable individual. He answered all my questions and concerns and performed the Door opener install perfectly. Thanks Precision & Justin. I'll recommend your business to others.

- BOB MEADE

Thank you so much for the thoughtful review! We’re delighted to hear Justin Rainey made such a great impression with his promptness, professionalism, and friendly approach. Taking the time to answer questions and make sure everything is done right is exactly the level of service we strive for. It’s wonderful to know the opener installation went perfectly. Your recommendation means a great deal to our team. We’ll be sure to pass along your kind words to Justin. Thank you again for choosing Precision!

I had a great experience with Precision. The online booking portal was super easy to use and made scheduling the appointment a breeze. The technician arrived right on time and was very professional. Although my garage door issues weren't acting up while he was here—meaning there wasn't anything to fix at the moment—he was still very helpful and courteous throughout the visit. I'd definitely call them again.

- Michael Brand

Thank you for sharing your experience! We’re glad to hear the online booking made scheduling easy and that our technician arrived on time and provided professional, courteous service. Garage door issues can definitely be intermittent, but we’re always happy to take a look and make sure everything appears to be operating safely. We appreciate you keeping us in mind for the future and look forward to helping whenever you need us!

Previous service and today's work demonstrate efficient and courteous work ethic. Quick repair was handled by Justin effectively.

- RICK WOLF

Thank you for the great feedback! We’re glad to hear that both past service and today’s repair met your expectations. It’s wonderful that Justin was able to handle the repair efficiently and effectively. We truly appreciate your continued trust in Precision!

Interacting with Jonathan was a great experience. He explained the problem and offered options.

- Paul Olivier

Thank you for sharing your experience! We’re glad Jonathan made the process easy by clearly explaining the problem and offering helpful options. Your feedback means a lot, and we’re happy we could assist you!

Technician, Chris Figueroa arrived promptly. He was friendly and courteous. He was very informative and diagnosed our issue with the garage door. He provided options for future repairs. He provided what was necessary for the immediate need and repaired the door. Our garage door works great now and much quieter. Great work and highly recommend.

- PHILIP BEEKLEY

Thank you so much for sharing your experience! We’re thrilled to hear Chris Figueroa provided friendly, courteous, and informative service. It’s great that he was able to quickly diagnose the issue, take care of the immediate repairs, and offer options for the future. We’re glad your garage door is now working quietly and smoothly. Your recommendation means a lot, and we truly appreciate you choosing Precision!

because I've done business with them since around 2008 and I am very happy with their service. Also Brian the technician explained the service that I needed to get my garage back to operation professionally and precise. Dustin also came to help Brian, thank you so much!!! They replaced everything except the springs and door, I ha it installed in 20087 and I think it was due for new advance equipment!! again thank you so much!!

- ALBERT TREVINO

Thank you so much for your wonderful review! We’re honored to have had the opportunity to serve you since 2008 and thrilled that you’re still so happy with our service. It’s great to hear that Brian explained everything clearly and professionally, and that Dustin was there to support him. Upgrading your garage door equipment was definitely a smart move, and we’re glad everything is now running smoothly. We truly appreciate your loyalty and kind words — thank you for choosing Precision!

Justin was an absolute blast to engage with. The process was straightforward and tremendously thorough. I had multiple questions and Justin walked me through all of them. I decided to opt for the most extensive repairs so I could revel in a long term solution. Justin knocked the work out in a very timely fashion. Professional, courteous, and talented at his trade are all traits I would use to describe Justin. Precision was fabulous - thank you!

- Tobias Voegele

Thank you so much for this fantastic review! We’re thrilled to hear that Justin made the process enjoyable, thorough, and easy to follow. It’s great that he could answer all your questions and help you choose the solution that will keep your garage door running smoothly for the long term. Your kind words about his professionalism, courtesy, and skill truly mean a lot — we’ll be sure to share them with him. We’re so glad you had a fabulous experience with Precision and truly appreciate you taking the time to share it!

Always a great job.

- Bernard Groomes

That’s so great to hear — thank you! We love knowing we consistently deliver the kind of service you expect. Your continued support means a lot to our team, and we’re always happy to help whenever you need us! Thank you again for always choosing Precision Garage Door Service!

Ricky Hernandez did a great job fixing my garage door. He was very attentive in doing his job and is very friendly and respectful. He explained things to me regarding how to maintain the garage door in a good working condition. He was very informative and patient answering the concerns I had. He is a great employee! Thank you for your great customer service. Delia Lizette TIjerina

- Delia Lizette Tijerina

Delia, thank you so much for taking the time to share this wonderful feedback! We’re thrilled to hear that Ricky Hernandez took such great care of you. His attentiveness, friendliness, and patience are exactly what we strive for, and it’s great to know he made sure all of your questions were answered and that you felt confident about maintaining your garage door moving forward. We’ll be sure to pass along your kind words to Ricky — he’ll truly appreciate them. Thank you again for choosing Precision and for highlighting the care and dedication of our team!

Ricky arrived on time and full of happiness. Glad to see a tech with personality. He fixed my door with upgraded parts and all was good. Keep up the good work!

- JAMES & MELISSA LING

This made us smile — thank you! We love hearing that Ricky showed up on time and brought great energy with him. Personality absolutely matters, and we’re glad it made a difference in your experience. Even better that he was able to upgrade the parts and get your door running perfectly again. We’ll be sure to share your encouragement with him. Thanks so much for the kind words and support!

The two gentlemen from Precision were friendly and very communicative: they listened to my issue, they addressed it and inspected my door. They adjusted the door and worked on my remotes. I highly recommend them. Thank you for excellent customer service.

- Mikel Brightman

This is so great to hear — thank you for sharing! We’re delighted that our team was friendly, communicative, and took the time to really listen to your concerns. Making sure everything is inspected, adjusted properly, and fully working — including the remotes — is all part of delivering the complete service you deserve. Your recommendation and kind words about our customer service truly mean a lot. Thank you for choosing Precision!