Read what people are saying
about Precision Garage Door in:
San Antonio, TX
Precision Garage Door of San Antoniohas received 2435 reviews, averaging 4.94 Stars:
San Antonio, TX
San Antonio, TX
Your online reviews were great
- Janet Grigsby
San Antonio, TX
My experience with Mr. James Ward was fantastic! He was on time, professional, and very knowledgeable. He did a great job!
- Derick Williams
Product:
San Antonio, TX
N/A
- George Ramirez
San Antonio, TX
Quick, friendly, and knowledgeable…thank you Patrick!!!
- Linda Mills
San Antonio, TX
Everything went smoothly and Jason did exactly what we requested. Getting our problem solved on a Sunday was great!
- Patricia Leer
San Antonio, TX
Art was fantastic from start to finish. He was professional and extremely knowledgeable about the issue—his expertise provided the awareness of potential future issues and possible courses of action for addressing them. By far, he exceeded ALL my expectations. I will definitely be a repeat customer. Thank you for the same day service and great customer service!
- Christina Bivens
Christina it makes us at Precision beam with happiness and warms our hearts to hear such an endearing description of your experience. We are NOT a cold hearted corporate company that couldnt care less about who it hurts. We are FAMILY owned and LOCAL. You matter to us. We know you by name as we do each customer. You matter and so do your needs. Thank you!!!
San Antonio, TX
We greatly appreciate the years of service Precision Overhead garage has provided. They are always professional and knowledgeable when resolving our issues and servicing our garage door. The service fees are market place fees. We highly recommend this 5 Star garage door company. Thank you for your excellent service. Devine
- Devine
What a heartfelt comment. We cherish each and every customer and care for you like family. We go above and beyond to earn your continued loyalties. Thank you Devine!!!
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Technician: Travis Bartley
San Antonio, TX
Repair was very timely by a knowledgeable service technician. Explained what he was doing and asked permission before rerouting wires. Very professional and personable. Thanks.
- Dale Worsham
* asking permission to do work BEFORE we start the work is a mandatory practice at Precision. We dont want any customer to feel pressured at any point.
San Antonio, TX
I found Precision on internet and called regarding my garage door not opening anymore. They came out within the hour and installed a new garage door opener. The installer was very professional and friendly. I highly recommend this company for your garage door needs.
- Joann Stroud
Wow. Within the hour?? I am seriously impressed I must admit. That is awesome!!!!
Product:
San Antonio, TX
I have used you guys before and like the coupons we receive in the mail. Art Fuentes showed up on time, very polite and professional, he new his job.
- Marc Machado
These guys can diagnose and repair your situation faster than most people believe is possible. They train long and hard for that...
San Antonio, TX
Very professional crew. Very respectful of my time. We're on time and completed the job in a timely manner.
- Jesse Burns
Time is precious. For every customer, every appointment. We respect your time as much as we respect our own.
San Antonio, TX
I originally purchased my unit in April 2022. That service was great. I love the product. Today, there was a problem with opening the door. I called for service and Kevin determined the base unit needed to be replaced at a cost of $90. I was surprised by that and voiced my concern. Immediately Kevin called the office relaying that I was yelling at him and acted as if he was doing me a favor by even remaining on my property. The person told him to replace it free of charge, which I am grateful for. What I don’t like is the dismissive way that Kevin treated me and the untruthful accusation that I was yelling at him. He even said the person he was talking to agreed that I was yelling at him. Subsequently, I called the office and spoke with Julie, simply to state my side of the story so as not have a black mark on my record. I am very pleased with the responsiveness she delivered. Kevin may be a good technician and a great guy. However, if I were managing him, I would at the very least help him appreciate his role in representing your company towards customers that may have very valid concerns.
- Arlie Francis
At Precision we consider every customers' concerns to be valid. To our understanding your concern was the $90 labor fee, which our technician waived. It states clearly in your invoice #5881097 dated 4/12/22 to expect a labor charge if the need arose for us to come back to your house after 90 days. If he seemed dismissive it probably is because he was forced to call the office as we do not leave our technicians or customers in an unprofessional situation. A customer not wanting to pay for service is deemed highly unprofessional and we must be made aware immediately. Our technician did exactly as he was trained to do. We would very much like to retain you as a customer but not at the sake of our professional integrity.
San Antonio, TX
Our installer, Patrick, was very professional, timely and made the install of our new garage door opener system smooth and quick. The company got me on the schedule very quick and the prices were very reasonable! I feel like they will stand behind their products and service. The garage door now opens and closes great and is so quiet.
- Susan
Precision absolutely DOES stand behind our products and our services. We are flattered you noticed! Thank you!
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Technician: Patrick Mulholland
San Antonio, TX
Fast and courteous as well as skilled
- Gerald Busald
We believe in first learning your skills and developing your skillset and the quickness comes naturally!
San Antonio, TX
We are returning customers. Art provided excellent service and did so in a timely manner. Very satisfied.
- James & suzanne Castle
Excellent! Returning customers are the best example of the quality of workmanship we provide!! Thank you.
San Antonio, TX
Friendly professional
- John A Linares
Short and Sweet is best!
San Antonio, TX
Called at 2:30 and Kevin was here at 4:00. Extremely pleased with his promptness and explanation of what was the problem with my garage door. Did not try to “up-sell” me in any way. Plus my dog loved him and Cooper is a great judge of character. They will be my go-to from now on.
- Lanie Shearer
San Antonio, TX
My garage door spring broke and i called Precision Overhead Door of San Antonio after a quick search on the internet. Customer service very friendly and arranged a same day appointment between 2pm and 6pm. Art arrived just before 2pm and assessed the situation. I was given two options: a) basic repair or b) repair with upgraded hardware and lifetime warranty. I chose the option with all the bells and whistles. Art completed the job on the same day within an hour and a half working in the challenging tight space of my garage. The door now works perfectly with no grinding noises that I’m used to hearing. I am a very happy customer. Thank you, Art and Precision Overhead Door of San Antonio.
- Nicholas Ayre
Thank you so much for that level of detail! We strive very hard to be on time, not force or coheres, and basically keep you informed so the whole experience is noticeably better!
San Antonio, TX
The service technician were absolutely awesome and amazing very knowledgeable, they explained everything that needed to be done and the reasoning for it I highly recommend your company and will definitely pass on your information to my friends and family Happy Holidays to you and your staff
- Burden Morris
That explanation BEFORE agreeing to services is so crucial. It ensures no customer feels "over-sold."
San Antonio, TX
Mr. J. Dawson was great! Got our garage door up and running. It actually works better than when it was installed by the builder 6 years ago! Thank you for the quick, professional service. -J. Capps-
- Julie Capps
Awesome to hear!! yes....our guys are very skilled with these doors. We try to earn your business honestly with quality workmanship.
San Antonio, TX
Mr. Dawson was patient with me and took the time to address my many questions when visiting to provide estimate. He has the heart of a teacher, which is a big plus in my book when selling products/services.
- William Reeb
Such a heartwarming comment! We agree Jason is so very kind, patient and approachable. The "teacher" description fits so well. He truly DOES care and it shows!
San Antonio, TX
Technician was very professional and answered all questions that I had. He kept me informed of his availability and performed the repair and service quickly. Thank you.
- Kurt Bergstedt
You are very welcome sir. We love answering questions and informing our customers every step of the way.
San Antonio, TX
Had the spring on our garage door break today. We called Precision door, ans they set us up for a same day appointment. Our Technician, Art Fuentes, did an outstanding repair job, and thoroughly checked our door for proper operation. We are very happy with Prevision, and will definitely do business with them again. Thank you for such great service!!!
- Brian Hensley
Turning to us as a permanent garage door solution for your home is amazing for us to hear!! What a genuine compliment. We are equally dedicated to you in return!!
San Antonio, TX
Kevin was amazing! On time, professional, and straight to the point. Highly recommend!
- Jessica Akers
Straight to the point is always best we say. No one likes to be sold. Facts only from us! If you do, you do. If you don't, don't. But straightforward we will be every time.
San Antonio, TX
Service with Precision is ALWAYS great. They send a tech out the same day you report an issue and staff on the phone and the techs are very polite and knowledgable. They even made it out to our house during the snow storm. Great product and great company. Highly recommend.
- Haley and chris Amick
Thank you Amicks for such a glowing review! We are so dedicated to our customers not even snow can stop us!
San Antonio, TX
Same day appointment and on time . The technician explained everything thoroughly and was very courteous. All pricing was fully disclosed and job was performed to my satisfaction. Jason Dawson did an excellent job.
- Michael Daugherty
Fully disclosed pricing seems hard for some companies to achieve, but its our motto at Precision. We gain trust by not inflating our prices nor ourselves. we believe in transparent business practices for sure.
Service Provided:
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Technician: Jason Dawson
San Antonio, TX
The technician was prompt and polite. He inspected the door and the broken spring. He told me because the door was small cracks in three places he could not just replace the springs. Those cracks had been in the door for the past five years with no problems. The company was providing me with estimates to replace the door. I was dissatisfied that they would not complete the repair that I needed.
- Robert Richert
Thank you so much for the compliment towards our technician. We believe in long term solutions- not just quickly taking your money like other companies do. Precision Door of San Antonio hopes you understand. In the meantime the FREE estimate we provided you is valid. Let us know if you have questions.
San Antonio, TX
Talk about quick and quality service!! They came out the same day and had it done within an hour . My husband was at home with them and he never asks me to write reviews but today he told me please write a review because these guys were awesome ! And the company is fantastic! Thank you again for the fast and efficient service!
- Stacey Corporon
The husband who never reviews loved us? What music to our ears. These technicians train long and hard to be so informed....but they genuinely like helping people and it shows. Thank you for noticing!
San Antonio, TX
Being new to the area, I asked our realtor for a recommendation. She recommended you. I was pleased with the availability of an appointment the morning after I called. Luis and James were courteous and professional and answered all my concerns.
- Joanne Reyes
Yes ma'am! We are locally owned and family run business. No run-around, delays, or empty promises from us. We hope you will keep us as your garage experts!
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Service was prompt and technician was super helpful and explained all my options. Very pleased and willl use Precision again in the future
- Paul Barrera