Precision Garage Door Service of San Antonio

Warranty is awesome Only charged for labor Technician was awesome

- Steve Moreno

Thank you for the great review! We’re so glad to hear you had a positive experience with our technician and that our warranty coverage provided you with great value. We truly appreciate your business and are happy we could get everything taken care of for you!

I was able to call in the morning and Whitney politely provided me with a same-day appointment and I experienced highly quality service!! Brian Scalia was extremely knowledgeable and professional and was able to install exactly what I needed as he had good supply on his truck. He also updated the parts on my garage door and everything is running beautifully! I was very impressed with his work and his kind training wi the app and news equipment. I will recommend your company to everyone and have you all do an annual checkup! Thank you so much!!

- Lari Young

What a fantastic experience from start to finish! We're so glad Whitney was able to get you scheduled the same day and that Brian Scalia had everything needed on his truck to complete the work right away. His knowledge, professionalism, and attention to detail clearly made an impression, and we're happy he took the time to walk you through the new equipment and app as well. We truly appreciate your recommendation and your trust in Precision Garage Door for future annual checkups. We'll be sure to share your kind words with Whitney and Brian!

Justin arrived on time. He went over the details of the 3 options I had. He immediately started working and finish the job in about an hour. Once the job was finished, he pointed out the parts he replaced and the final touch was when I closed and open the garage door. I could not believe how silent it was after the repair. Thank you very much.

- Alfredo Robles

A quiet garage door after a repair is one of the best ways to know the job was done right! We're glad Justin arrived on time, walked you through your options, and completed everything efficiently. We also appreciate that he took the time to show you exactly what was replaced. We'll be sure to pass along your kind words to Justin. It was a pleasure earning your business, and we appreciate you choosing Precision Garage Door!

Had used them before and they are quick and reliable. The repairman Jonathan did a super job. He was quick and very effective.

- Leroy Sthele

We're so glad you chose Precision Garage Door again! It's wonderful to hear Jonathan provided the quick, reliable, and effective service you've come to expect from our team. We'll be sure to share your kind words with Jonathan. Thank you for your continued trust and for choosing Precision Garage Door!

Aaron with Precision Garage Doors came today, the very next day after I called, and fixed our garage door opener in very short order. We have used this business several times within the past 5 year and have always been very happy with their service.

- Ilse Bailey

Thank you for your continued trust in Precision Garage Door Service! We’re thrilled to hear Aaron was able to get your garage door opener repaired so quickly. It means a lot to know that after several visits over the past five years, we’ve continued to provide the level of service you expect. We truly appreciate your loyalty and look forward to helping you whenever you need us!

Bryan was very straight forward explaining the different possible problems that may be causing my problem and what would be required to fix each. Once he started repair work he had resolved the problem in short order. Bryan was efficient, friendly and knowledgeable and I would recommend his work to anyone.

- Joe Campbell

Thank you for the wonderful review! We’re glad Brian took the time to clearly explain the possible issues and repair options before getting to work. It’s great to hear he was able to resolve the problem quickly while providing efficient, friendly, and knowledgeable service. We truly appreciate your recommendation and thank you for choosing Precision Garage Door Service!

The bluetooth board on my garage door opener stopped working on a unit that I had installed a year earlier so it would no longer connect to the wifi. The manufacturer sent a new part so I contacted Precision to have it installed. They sent out the same technician (Ricky) who had installed the opener the year before. Ricky is amazing! He's super knowledgeable and one of the nicest people you would ever meet. It was then end of the day and we were in the hot garage (in Texas in August) and he fixed the problem with a smile on his face the entire time. He definitely gets 5 stars! It was a true pleasure to work with him. You can tell he's someone who really loves what he does!

- Kerry Orsingher

Thank you so much for the wonderful review! We’re thrilled to hear Ricky was able to take care of the issue and provide the same exceptional service you experienced during your original installation. His knowledge, positive attitude, and dedication truly make him a valuable part of our team. We’re especially glad he was able to get everything back up and running, even at the end of a hot Texas day! We’ll be sure to share your kind words with Ricky. Thank you for your continued trust in Precision Garage Door Service!

I needed a small adjustment, called, and technician had the problem fixed a few hours after my call.

- Jason Crowe

Thank you for your wonderful 5-star review! We're so glad we could respond quickly and get your adjustment taken care of just a few hours after your call. Providing prompt, reliable service is something we take great pride in, and we're happy we could resolve the issue to your satisfaction. We truly appreciate your support and look forward to helping you again whenever you need us!

I was pleased to hear that Precision Doors were able to service my repair the same day that I called. Jonathan was very knowledgeable in diagnosing the problem immediately. He educated me in the maintenance of taking care of my garage door. That was extremely helpful. I was very pleased with Jonathan.

- Mona Porter

We're thrilled to hear you had such a great experience! We're glad we could provide same-day service and that Jonathan quickly diagnosed the issue while taking the time to explain the repair and share helpful maintenance tips. Educating our customers is an important part of the service we provide. Thank you for your kind words and for choosing Precision Garage Door. We truly appreciate your business!

Precision is a fine organization and we have had success with them in the past however there proposal to replace a broken spring is $700 more than other bids we received for the same job. They are losing a good customer by overpricing their services.

- Joe Eberhardt

Thank you for taking the time to share your feedback and for giving us the opportunity to serve you in the past. We truly appreciate your business and are sorry to hear that we were unable to earn it this time. We understand that price is an important factor when making any home repair decision. While we may not always be the lowest-priced option, our estimates reflect the quality of the parts we install, the expertise of our professionally trained technicians, comprehensive safety inspection, and the warranties that stand behind our work. Our goal is to provide long-term value and reliable repairs rather than simply the lowest upfront cost. We're disappointed to hear that we've lost a valued customer over this experience. If you'd be willing to speak with us, we'd appreciate the opportunity to review your proposal, answer any questions, and see if there's a way we can earn back your trust. Thank you again for your honest feedback, and we wish you the very best.

Wyatt did an excellent job replacing our old door.

- Stephen Kleberg

We're thrilled to hear Wyatt did an excellent job replacing your garage door! Providing timely, professional installation and a quality finished product is what we're all about. Thank you for your 5-star review and for choosing Precision Garage Door. We truly appreciate your business and hope you enjoy your new door for years to come!

Precision was recommended by a friend of mine. I am so glad I called them. Not only were they able to come out same-day to diagnose, they even did a same-day repair/replacement. Our technician Ricky was wonderful to work with. I felt comfortable with him; he explained the issues he found, the work that needed to be done and why it needed to be done, and how to help avoid any problems in the future. I feel confident in the work they did and will definitely recommend them moving forward!

- Sarah Hansen

We're so glad your friend recommended Precision Garage Door, and even happier that we were able to earn your trust! It's wonderful to hear our same-day service and Ricky's professionalism made such a positive impression. Taking the time to explain the repair, answer questions, and help customers prevent future issues is exactly the experience we aim to provide. Thank you for your kind words and recommendation. We truly appreciate your business and look forward to being there whenever you need us again!

Good news we scheduled online on Sunday for a next day appointment. Our technician Chris Figueroa came by at the allotted time and immediately went to work evaluating our garage door issues relevant to our older home. Friendly and professional, he provided estimates and choices and within an hour completed important parts replacements to full door operational status. Impressive ! We highly recommend Precision's efficient and prompt services!!

- KD Brown

We're thrilled to hear you had such a great experience from scheduling your appointment online to the completion of your repair! It's wonderful to know Chris Figueroa arrived on time, took the time to evaluate your garage door, explain your options, and get everything operating like new—all in a single visit. Thank you for your kind words and recommendation. We truly appreciate your business and are grateful you chose Precision Garage Door!

Presión was recommended by my son-inlaw. I’m happy to have chosen your company. Rick Hernandez was very cordial and professional.

- Carlos Delarosa

We're so glad your son-in-law recommended Precision Garage Door, and even more pleased that we lived up to your expectations! It's wonderful to hear Rick Hernandez provided the cordial, professional service we're proud to deliver. Thank you for choosing Precision Garage Door and for your kind recommendation. We truly appreciate your business!

Our referral was the television commercial. We wanted a well established company that was accredited by the BBB. Jonathan was fantastic… he explained everything to us and completed the work today. We will refer Precision Garage Door service to family and friends. Thank you Jonathan!!!

- Joe Holguin

We're thrilled you chose Precision Garage Door after seeing our TV commercial—there's no better compliment than knowing it inspired you to give us a call! We're so glad Jonathan provided the outstanding service you deserved by explaining everything clearly and completing the work the same day. And your willingness to recommend us to your family and friends truly means the world to us. Thank you for choosing Precision Garage Door!

Everything went perfect from the initial call to completion handshake. Thank you.

- Henry Eissler

Hi Henry! It's wonderful to hear that your experience was outstanding from your first phone call through the completion of the job. Providing a smooth, professional experience every step of the way is what we focus on delivering. We sincerely appreciate your business and thank you for choosing Precision Garage Door!

Patrick was the epitome of quality, caring service! He was extremely attentive to the needs of resolving my concerns with a plethora of knowledge about his trade and, immediately made a diagnosis! He was on time, genuine, upbeat, and a good listener--making time to answer all of my questions--that's what I call precision!

- Karen Whitfield

Thank you so much for your amazing 5-star review! We're thrilled to hear that Patrick provided the quality, care, and professionalism you deserve. Taking the time to listen, answer questions, and ensure our customers understand their options is exactly what we strive for. We'll be sure to share your wonderful comments with Patrick—they'll mean a great deal to him. Thank you for trusting Precision Garage Door, and we truly appreciate your business!

I’m very happy with the courtesy and efficiency of the lady that took my call. The technician, Justin Rainey, arrived on time and was polite, friendly and very knowledgeable. He assessed the door and explained what needed to be done to repair it and offered choices of degree of work to accomplish the best result.

- Linda Price

Thank you for your wonderful 5-star review! We're so pleased to hear that your experience was positive from the moment you called to the completion of your repair. Providing friendly, efficient service and clear communication is something we take great pride in. We'll be sure to share your kind words with Justin Rainey. Thank you for trusting Precision Garage Door with your home, we truly appreciate your business and look forward to serving you again whenever you need us!

I have used Precision Garage Doors for many years. Very quick turn around. Everyone that has come to the house is professional, personable and fixes it right away like a spring or door opener or a new unit. They maintain the springs and other working parts. I am a very satisfied customer.

- Joann Baird

Thank you so much for your wonderful 5-star review and for being a loyal Precision Garage Door customer! We're grateful for your continued trust over the years and are thrilled to hear our team has consistently provided prompt, professional service and repairs done right the first time. Your support means a great deal to us. Thank you for choosing Precision Garage Door, we look forward to serving you for many years to come!

Ricky Hernandez did an outstanding job replacing a pair of broken extension springs/pulleys on my garage door. Really appreciated his expertise and professionalism. He provided me with several options and was thorough in explaining the repairs, and potential future issues to be aware of. Thank you Ricky.

- John Torstrick

Thank you so much for your fantastic 5-star review! We're delighted to hear that Ricky Hernandez provided you with outstanding service. Taking the time to thoroughly explain the repair, discuss your options, and help you understand potential future maintenance needs is exactly the level of service we strive to provide. We'll be sure to share your kind words with Ricky—he'll truly appreciate the recognition. Thank you for trusting Precision Garage Door with your repair. We appreciate your business and are here whenever you need us in the future!

Remote openers weren’t working consistently, even with new batteries. Justin made sure the problem was actually the remotes and then set up a new opener for us. It was very easy to make an appointment and the company confirmed a couple days out. The technician called ahead with an ETA and the company actually sent a picture and name of the technician, so we could be assured the individual at our door was the tech.

- Judy M

Thank you so much for taking the time to leave us such a thoughtful 5-star review! We're delighted to hear that Justin took the time to properly diagnose the issue and ensure a new opener was the right solution for your home. Providing honest recommendations and quality workmanship is what we strive for every day. We're also glad you appreciated our scheduling and communication process. From appointment confirmations to the technician's call ahead and photo notification, we want every customer to feel informed, comfortable, and confident from start to finish. Thank you for choosing Precision Garage Door. We truly appreciate your business and look forward to serving you again whenever you need us!

Aaron was great. He was very acknowledge. He helped us out a lot. We would definitely request for him again when it comes to replacing our whole garage door, which we will do in the future, but everything was great.

- Julia Lewis

Thank you for the fantastic review! We're so glad Aaron was able to help and provide the knowledge and guidance you needed. It's wonderful to hear you had such a positive experience that you'd like to request him again for your future garage door replacement. We truly appreciate your trust in Precision and look forward to helping you when you're ready for your new garage door. Thanks again for your kind words!

Quick work, professional. Exceeded any expectations.

- Paul Wuerdeman

Thank you so much for your wonderful 5-star review! We're thrilled to hear that our team exceeded your expectations with quick, professional service. Providing a great customer experience is always our goal, and your kind words mean a lot to us. We truly appreciate your business and look forward to being here whenever you need us again!

I have used this company for a number of years on my houses and I am always pleased with the service I receive. The technicians are very friendly and they are very knowledgeable about their products. Also, they give you a fair price and sometimes they help with your problem and don't charge anything if it is something minor. Great customer service.

- Catherine Guidry

Thank you for being a loyal Precision customer! It means a lot to us that you've trusted us with your garage doors over the years. We're delighted to hear our technicians have consistently provided friendly, knowledgeable service and that you've found value in our honest recommendations and fair pricing. Sometimes the best repair really is a simple fix, and we're always happy to help when we can. We truly appreciate your continued support and look forward to serving you for many years to come. Thank you for the wonderful review!

My garage door would not open following all the storms we had recently. Chris came out and asked me a few questions. He immediately reset the GFCI and corrected the problem. While he was here I had him do the routine maintenance on the door. He thoroughly checked everything out. He was so pleasant and kind. I’ve used Precision Doors now for several years and will continue to do so.

- Betty Allega

Hi Betty! We're glad Chris was able to quickly identify the issue and get your garage door working again. It's great that he was also able to perform your routine maintenance and make sure everything was operating safely and smoothly. We truly appreciate your continued trust in Precision over the years. Your loyalty means a great deal to us, and we look forward to serving you whenever you need us. Thank you for your kind words about Chris!

Excellent service! I changed out a working system to Chamberlain with MyQ. It was a difficult job, but Brian persevered.

- Paula Hertel

Thank you for your wonderful review! We're so glad Brian was able to tackle a challenging installation and get everything up and running smoothly. Whether it's a simple repair or a more complex opener replacement, our team is committed to seeing the job through and making sure it's done right. We appreciate your trust in Precision and hope you enjoy the convenience of your new Chamberlain with MyQ. Thank you for choosing us!

In warranty motor started making grinding noise after spring repair. Chris’ “boss” claimed could not order parts. While on phone with lift master and tech, lift master stated parts available for repair before phone cutoff. Chris tried to sell me whole new assembly without confirming lift master would replace part. Chris claimed he would call lift master next day and call me back, never happened.Company only seems interested in selling new equipment at exorbitant pricing. I have spent approximately $5000 on my doors with precision in past 3years.

- Tony Biaglow

We sincerely apologize for the frustration you've experienced, especially regarding the lack of follow-up after you were told you would receive a call back. We understand how disappointing that must have been, and we're sorry that we missed contacting you about the availability of the replacement part. Our goal is always to provide the best solution based on the condition of the equipment, warranty coverage, and parts availability. While replacement is sometimes the most practical option, we never want a customer to feel that repair options were not fully explored or explained. We truly value the trust you've placed in us over the past three years and appreciate the significant investment you've made in your garage door systems. We'd welcome the opportunity to review your situation, discuss the available repair options, and do everything we reasonably can to resolve this issue to your satisfaction. Please contact our office at your earliest convenience and ask to speak with management. We'd appreciate the chance to make this right.

This is my second use of your company,both technicians were very knowledgeable and professional,this time my problem was addressed and resolved quickly,Patrick was friendly,knowledgeable and explained everything he was going to do and why,I appreciate having a company that is reliable and does what they say they will do,would highly recommend precision.

- Janet Combs

Thank you for your continued trust in Precision! We're honored that you chose us again and are thrilled to hear Patrick provided another great experience. Taking the time to explain the repair, answer questions, and resolve the issue quickly is exactly the level of service we strive to deliver. Your kind words about our reliability and your recommendation mean a great deal to us. We truly appreciate your business and look forward to serving you whenever you need us again!

The customer service is great! Chris Figueroa the technician is knowledgeable and friendly. He takes the time to explain the work. I highly recommend Precision!

- Linda & Robert Schrader

Thank you for the fantastic review! We're thrilled to hear you had such a great experience with Chris. Taking the time to explain the work and ensure our customers feel informed is something we take great pride in, and we're glad his friendly, knowledgeable approach made a difference. We truly appreciate your recommendation and your trust in Precision. We'll be sure to share your kind words with Chris!

He did a great job he was professional and I was happy with the work

- Elias Narvaiz

Thank you for your review! We're so glad to hear you were happy with the work. Providing professional service and quality repairs is what we strive for on every visit. We appreciate your business and thank you for choosing Precision!