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Read what people are saying
about Precision Garage Door in:

San Antonio, TX

Precision Garage Door of San Antonio
has received 2148 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent craftsmanship. Clear communicator. Respectful. I continue to use them and highly recommend them to others.
Nancy Gomez
A Response from: Martin Behrens

We appreciate your business, Ms. Gomez. Thank you for your review!

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin Walls our Technician did an awesome job providing an estimate, explaining the costs and options, and replacing the garage door motor. He was very nice and provided excellent customer service, which is in my opinion the best representation of any business! He ensured we understood how the new motor worked and made sure we were satisfied before leaving my home. I recommend Precision and Kevin to anyone needing a garage door repair or replacement.
Marcus Elam
A Response from: Martin Behrens

We appreciate your review Mr. Elam, We are proud Kevin for meeting the level of customer service you expected. He is very professional and always goes above and beyond to make sure all customers are taken care of. Thank you for your business and recommendations!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

my torsion spring broke and one of the cables. Your service tech Arturo came out on time. He gave me an estimate for new springs cables recommended new rollers. thought it was a little high. then he explained what he was going to do and the warranty so the wife and i decided to go for it. I watched him do his work real professional explained what he was doing. He went to his truck to get a part and said he talked to his supervisor and he said i only needed one spring. so my bill would be cheaper. that was so cool what he did. the door sounded really good going up and down. then he told me something i could do to my door to help it.
Mike
A Response from: Martin Behrens

Thank you for taking time to leave us a review Mike! We are proud of how resourceful Art is and how careful he explained everything to you. New rollers and spring will have your door working just like new. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Alec provided excellent service. He carefully evaluated our garage doors and appropriately advised my wife and me of his recommendations.
Skip Cox
A Response from: Martin Behrens

We are glad Art was able to take care of your garage door, Mr. Cox! We appreciate your review.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful service with great attention to detail!
Amanda
A Response from: Martin Behrens

Thank you for leaving us a 5 star review Ms. Adams!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My door would not open due to the safety sensors were not working. It turned out the sensors were not replaced when the opener was installed. Notified precision of the problem, an appointment was scheduled for the next day to correct the problem at no charge. Everything was taken care of in a timely professional manner. Thank you.
Terry Paine
A Response from: Martin Behrens

Thank you for your review, Ms. Paine! We are happy to know Paul was able to reset those limits on your PDS800 motor and got it working for you! we appreciate your business.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Art Fuentes was very professional and knowledgable. Explained the problem concisely and fixed it. Super nice technician.
Lee Burrows
A Response from: Martin Behrens

We are proud of the professionalism and customer service Art provided for you, Mr. Burrows! Thank you for your review.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional work!
Albert Olague
A Response from: Martin Behrens

Paul is very professional and always performs quality work. We appreciate you taking time to leave a review for him!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service from Lee and Kevin!
Dee Eisenbraun
A Response from: Martin Behrens

Thank you for leaving us a review for Lee & Kevin, Ms. Eisenbraun!

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark was fantastic. Gave us a quote for a panel replacement and for a new door. No pressure at all from Mark to go a certain way. We are going to get a new door since our current one is really old. Love the fact that they are going to be able to do the job this week. Another company that came out was going to take 4 weeks to get the job done. Mark was very personable and respectful. I appreciate that he was very conscious of wearing his face covering AND when he saw me take my shoes off at the front door he asked is we had shoe covers to put over his shoes. We don’t and it’s fine...actually on my list of things to buy for people who have to come into the house to do work.
Bobby Baiza jr
A Response from: Martin Behrens

We appreciate your review about Mark, Mr. Baiza! Mark is very professional and knowledgeable and customer reviews and satisfaction is very important to us. We are happy to get your new door install for you! Thank you for your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason did an Excellent job in repairing my garage door and explaining what was needed and why. He left the area cleaner than it was before arriving. Will recommit family in friends to your company if needed. Thank you!!!
Maria Gibson
A Response from: Martin Behrens

Thank you Ms. Gibson for leaving us a review, we appreciate your business and would be more than happy to assist your family & friends with their garage door needs.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was speedy and thorough. He explained all the necessary repairs and showed me what he had swapped out after the job was done and made sure openers and keypads were all working properly before departing. Replaced springs, rollers, cables and drums in about an hour.
Mitchell Walker
A Response from: Martin Behrens

Jason is very resourceful and professional. We are glad he met your expectations and able to take care of your garage door needs!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, very professional!
Jack Smith
A Response from: Martin Behrens

Thank you Mr. Smith!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have always had excellent service by your service staff. Today was no exception. My husbands has some medical issues limiting his ability to do much of he was able to do before. MARK went out of his way to help get the service performed. He is truly an outside the box problem solver. We are so thankful for God sending him our way. Thank you Precision for employing such friendly, professional and excellent technicians. Truly a blessing!!
V. Ramirez
A Response from: Martin Behrens

Mark is super kind, professional and resourceful. We love to have him on our team. We hope your husband gets well soon, Mrs. Ramirez! Thank you for taking time out of day to write these kinds words for Mark.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Mike was great ...prompt, pleasant, efficient, knowledgeable.…Have utilized the services of Precision over the years ...always satisfied...One always dreads having to call for services whether it’s a plumber, electrician, carpenter etc. ...don’t fear calling Precision... A1 organization!!!
CRM
A Response from: Martin Behrens

Mike is very resourceful and professional, your 5 star review is very important to us! We appreciate your continued business.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic customer service! I appreciate the ease of communication with Precision. It was easy to schedule a service call, despite the winter storm conditions. Precision was very communicative about our scheduled visit and the technician was friendly and knowledgeable. Thank you for making this an easy experience!
Haley Amick
A Response from: Martin Behrens

We appreciate you sharing the wonderful and stress free experience Mike provided. Meeting customer expectation is our top priority!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason came out fixed and checked everything out. Service was great and he went above what was expected. He suggested surge suppressor which l got will get backup battery later
Hugo Connell
A Response from: Martin Behrens

Thank you for taking time to leave us a review Mr. Connell. Jason is very resourceful and efficient. We guarantee you will not regret getting that battery back up!!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very kind and professional.
Carlos Martinez
A Response from: Martin Behrens

Thank you Mr. Martinez!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Superb technician. He immediately diagnosed and fixed the problem and then performed a thorough diagnostic and assuring us that all parts of our garage door, the opener, the belt and the tensioner and rollers were all in A-1 condition at a fair price.
James Noel
A Response from: Martin Behrens

Your 5 star review about Jason means a lot to our company Mr. Noel. Customer service is very important to us. We are glad Jason was able to take care of your garage door needs!

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin Walls was outstanding. Really knew his stuff. Am extremely satisfied... Richard Kerr.
Cathy Kerr
A Response from: Martin Behrens

Thank you for taking the time to leave us a review, Kevin is very well trained and always striving to meet customer satisfaction and expectations.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great reviews, great service, honest guy, Kevin was excellent, thank you
Rebecca Leonard
A Response from: Martin Behrens

Kevin is very resourceful and well prepared, We appreciate your review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason did a great job for us! He explained the overall condition of our garage door. We took his advice and had a new plate installed, new cables and spools and he installed new springs. Balanced the door and lubed all the rollers. Our door works great now and is much quieter.
Robert Gaulin
A Response from: Martin Behrens

Thank you for your 5 star review, Jason is very well prepared to identify any problem with garage doors and resourceful to fix it. We appreciate your business Mr. Gaulin!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision has a fantastic technician... Jason Dawson. He is very professional and efficient. He is the reason we use this company.
Mark Edgmon
A Response from: Martin Behrens

We appreciate your review about Jason, he is very resourceful. Thank you for your preference!

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very well recommended
Veronica Camarillo
A Response from: Martin Behrens

We appreciate your review, Veronica!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and response to our issue.
Jim Blanco
A Response from: Martin Behrens

Thank you for leaving us a 5 star review, Mr. Blanco!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Really appreciated the timely work Jason performed. He was on time and was very helpful. He explained what he needed to do to get my garage doors working quickly and efficiently. Thak you!
Barbara Uribe
A Response from: Martin Behrens

We appreciate your review about Jason! He is very knowledgeable and professional. We are glad we was able to take care of your garage door needs.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did not appreciate the lowball estimate given by the office. When finalizing the order the $500 per door increase was a little bit of a surprise. Appears to be business standard though.
Stephen West
A Response from: Martin Behrens

Thank you for your review Mr. West. We need feedback from our customers both satisfied and unsatisfied to improve our business. I understand you are displeased with our pricing. Unfortunately, our prices have changed since August 2020 when our office first provided a quote for you. Also, as of January 1,2021, all manufacturers have a implemented a price increase on all doors and parts by a percentage. Which also means our company was affected by this decision. We are working diligently to minimize the effect it will have on our customers. We appreciate your business and hope you understand. Please do not hesitate to contact me to discuss this matter.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This company is first rate… Well trained team… Pleasant and engaging… My tech Caleb & the dispatchers in the office have my admiration & appreciation
James Kanter
A Response from: Martin Behrens

Customer satisfaction is our top priority and we are delighted to know we earned your 5 star review! Thank you for your business.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was courteous and informative. Will call precision if in need of garage door repairs.
Tommie Gillespie
A Response from: Martin Behrens

Paul is very professional and knowledgeable, He is always prepared to find the repairs needed and get those all taken care of in a careful and timely manner. Thank you for choosing Precision Door of San Antonio!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech did a great job. Very pleased with his work.
Rey Gonzalez
A Response from: Martin Behrens

We are glad Caleb was able to take care of you, Mr. Gonzalez. We appreciate your review!

Service Provided:
Garage Door Repair
Product:
Springs
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