Read what people are saying
about Precision Garage Door in:
San Antonio Area, TX
Precision Garage Door of San Antoniohas received 2852 reviews, averaging 4.94 Stars:
San Antonio, TX
Thank you, Mercedes, for your 5 star review! We appreciate your business!
San Antonio, TX
Booked my appointment online as soon as my torsion spring had snapped around 7pm. By 10am the next day, Kevin Walls was at my house, and he called about 30m ahead of time to let me know he was on the way. Kevin was a fantastic technician and very personable. There was no up-selling, and he worked with me on what I need and don’t need. He completed the job in less than an hour, and he walked me through the work when he was done. Everything is digital with Precision as well. They bring an iPad, show the detailed breakdown of your bill, and process payment electronically with an email receipt. Thanks Kevin!
- Clint Campbell
Hello Mr. Campbell, we appreciate you taking the time to give us, and our tech a great review! We appreciate your business!
Product:
San Antonio, TX
Travis was courteous, professional, prompt, explained everything he was going to do, then he did all that plus a little extra. Couldn't ask for better service.
- Clay Olmstead
Hi Mr. Olmstead, thank you for your 5 star review and review on our tech! We appreciate your business!
Product:
San Antonio, TX
Tech came out. And right away wanting to sell me new door and warranty , afraid to attempt to repaire door, not afraid to charge me.
- Adam Torres
Hello Mr. Torres, Thank you for taking the time to write this review. We do research based on customer comments to make improvements on how to better serve our customer. While doing this I viewed the Safety Inspection Checklist completed by the Technician while he was in your garage. Out of 25 safety items 11 of those items were a FAIL. To refresh your memory I am including the FAILED items in my response. The following items are on the FAIL list. Door Condition: Door Balance, Spring Tension, Rollers, Cables (homeowner supplied wrong size), Center Bearing, Hinges on Left side worn out, Right side replaced by Homeowner, Bottom Weatherseal, Panel Condition – all stiles pulling away from panels. Operator Condition: Surge protector, Operator Reinforcement Bracket Tech Evaluation: Windsor door, stiles pulling away from sections. Homeowner attempted to fix. Homeowner replaced cables at the same time and dropped all tension on spring. Door is structurally compromised and requires replacement of entire system. Windsor doors are no longer available in the San Antonio market. Since the stiles on your Windsor door are pulling away from the panels we are not able to replace the panels. After completing the research into your review I have found the Technician presented you with the most cost-effective option to repair your door. Unfortunately for you, the best option is to replace the door not to repair it.
San Antonio, TX
Great job by Jason. Very nice and very efficient. Will not hesitate to ask for him if need be. Nance and Alex Oliver
- Nancy Oliver
Hi Nance, and Alex, thank you for your 5 star review, and review on our tech! We appreciate your business!
San Antonio, TX
Showed up on time and the service and knowledge about the repairs was great
- Rick Campbell
We appreciate your 5 star review, and business, Mr. Campbell!
Product:
San Antonio, TX
On time. It took less than an hour to get us up & running.
- Shirley Busker
Hi Shirley, we are happy to hear you were pleased with our services! Your 5 star rating and business is appreciated!
Product:
San Antonio, TX
Excellent service, prompt, friendly and knowledgeable. I would definitely recommend for all garage needs!
- Ann O'connor
Hi Ms. O'connor, thank you for your review and future recommendations. We appreciate your business!
San Antonio, TX
Travis took care of our door and opener as promised and left our garage clean (the way he found it). Thanks so much!
- Tim Briggs
Thank you, Mr. Briggs, for your 5 star review! You're very welcome, sir. We appreciate your business!
Product:
San Antonio, TX
Our technician Jason did an excellent job. He was friendly, professional and very knowledgeable. We are very pleased. Our garage door has not operated this good in 20 years. We would definitely use Precision Doors again and I highly recommend this company.
- Kelly Rathmell
Hi Kelly! Thank you so much for your 5 star review on us! We do appreciate your business & willingness to spread the word on our quality doors in San Antonio & our surrounding areas.
Product:
San Antonio, TX
Jason did an excellent job. Very friendly and also very quick. He knew his craft and gave me a few pointers for things to look out for moving forward. ?????
- Anthony Waters
Hi Mr. Waters, we are pleased to hear Jason was able to help you out. We appreciate your business & 5 star rating!
San Antonio, TX
Patrick responded within an hour of my call for service on my garage door that would not open. The door is several years old so I was expecting to have to replace it. After Patrick assessed the problem, he said it was easily repairable and he could do a complete overhaul. He did an excellent job and was finished within 2 hours. Precision may not be the lowest cost garage door company in the area but you can’t beat their prompt service and quality work. You get what you pay for!
- Dan Green
San Antonio, TX
Was on site in less than two hours . Fixed my issues with the garage door and showed up with a can do attitude!
- Wallace Warren
Thank you for your 5 star review! We appreciate your business!
San Antonio, TX
Outstanding service!!! Travis did a fantastic job!!!
- Paul & pamela Raabe
Thank you Paul & Pamela for your 5 star review ! We appreciate your business!
Product:
San Antonio, TX
They came out right away with no extra emergency charge. Upfront estimate and very nice technician. Garage door working beautifully now
- Naomi Bott
Thank you for the awesome 5 star review!
Product:
San Antonio, TX
Brent came out and did a great job. Not only did he repair a few broken hinges, he adjusted all their rollers and chain. The door operates much better and is a lot quieter. Very professional. Thanks.
- David Work
Hello David we appreciate the 5 star review!
Product:
San Antonio, TX
Amazing customer service and quick response time Highly recommended
- Kevin Niedt
Hello Kevin thank you for the 5 star review!
Product:
San Antonio, TX
Great service when you need it!!
- Jose victor Vela
Hello Jose thank you for leaving us a 5 star review!
Product:
San Antonio, TX
Travis did an outstanding job. He came out with multiple motors for me to pick from, with a description of the difference in the motors. He was able to install the motor the same day. He demonstrated how it worked and set everything up for me. I’m very please with the company and how quickly they set up an appointment and completed my needs in under 24 hours. Very professional and definitely recommend.
- Anadi Rivera
Hello Anadi we appreciate you leaving us a 5 star review!
Product:
San Antonio, TX
We always feel confident with Precision repairing and maintaining our garage door. Thanks to Brent for his expert repair of our springs and cables. Our door is operating smoothly and quietly.
- Richard & sally Hoppstetter
Hello Mr. Hoppstetter thank you for leaving us a 5 star review!
Product:
San Antonio, TX
Kevin Walls went above and beyond to help us today, thank you SO much!
- Lesley Shoaf
Hello Lesley thank you leaving us a review!
San Antonio, TX
I used Precision for the first time today! Kevin was the technician. He was kind, knowledgeable, and overall great to work with! So happy with the work he did on our garage door/system.
- Erica Leal
Hello Erica thank you for leaving us a review! And we hope to be your go to company for any future door needs.
Product:
San Antonio, TX
Arturo was here within 20 minutes from the time I called. Checked my door for what it needed and was done in no time. The door had been broken for a while so space was very limited and a big mess. He waded in and got the job done. Thank you Arturo.
- Kenneth Raborn
Hello Kenneth thank you for taking time to leave us a review! We are glad to hear Art took care of everything you needed.
After reviewing my bill and looking back at your ad I noticed that I had been charged for a service call. Your ad states no charge for service call with repairs. I contacted through your chat line and was told someone would contact me. I have yet to hear anything
Product:
San Antonio, TX
service technician really needs to know the values of life. The strong value that I believe in is being HONEST. The service technician that you sent to my house was not honest and deceiving. I end up paying the price through financial distress...so this is why I chose this rating. Also my first is miss spell....Rodolfo
- Ardolfo Benavides
Product:
San Antonio, TX
Travis was very kind and thoroughly explained what needed to be done to repair our garage door. He did a great job. Very likable personality. Thank you.
- Elizabeth Beckham
Hello Elizabeth thank you for taking time to leave us a review!
Product:
San Antonio, TX
Your company has been my garage door service company for a few years. I trust this company.
- Jesus' Tarin
Hello Jesus thank you for taking to leave us a review!
San Antonio, TX
Great service!
- Lisa Rollins
Hello Lisa we appreciate the 5 star review!
San Antonio, TX
Had to have the springs replaced on my garage door. Your tech came out and replaced everything took about two hours did a great job we appreciate the immediate response.
- Richard Skinner
Hello Mr. Skinner thank you for leaving us a 5 star review!
San Antonio, TX
Outstanding professional with great customer service.
- Clark Morris
Hello Mr. Morris thank you for leaving us a 5 star review!
Product:
San Antonio, TX
Very quick, courteous service!
- Mike Mullen
Hello Mr. Mullen we appreciate the 5 star review!
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Excellent customer service, Thank you!
- Mercedes Jamieson