Read what people are saying
about Precision Garage Door in:
San Antonio, TX
Precision Garage Door of San Antoniohas received 2839 reviews, averaging 4.94 Stars:
San Antonio, TX
Wow what an amazing thing to say about us! We love serving San Antonio as a family owned business and treat you like family as well!
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San Antonio, TX
James was awesome. He explained clearly the issues with our garage door opening and gave us several options for repair. He fixed the door quickly, too. Thanks!
- Lydia Kneer
A clear, concise explanation is the only way we function at Precision Door. Thanks for agreeing!
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San Antonio, TX
Travis Bartley was friendly and very professional. Our garage door works great. We will use Precision again for our other garage door.
- Sheryl Davis
We love earning repeat customers. Thank you!
San Antonio, TX
After seeing a commercial for Precision I called and made an appointment for broken spring replacements. Kevin explained the work needed and was able to get my garage door working again in short order. He was very professional and friendly. I would definitely recommend your company to my friends and family!
- Diane Hernandez
Thank you for taking the time to mention your experience. We appreciate you!
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San Antonio, TX
Very cordial and helpful. Excellent knowledge and service.
- Amrit Patel
Short and sweet. LOVE IT
San Antonio, TX
Kevin was very efficient and did a great job explaining the issue and my options for repairs. Would highly recommend!
- Kandi Howell
Efficiency is the goal and very little stands in our way in achieving that. THANK YOU
San Antonio, TX
the commercial guy said I just love to work on garage doors and he seemed sincere. but the price for the 10 wheels was excessive since I know those bearing wheels are pretty inexpensive in the internet like 4 for 29 bucks ! but I couldn’t wait for my door to failed and hurt my beautiful car so I jumped , last time . all doe the tech was well informed and good working spirit .
- Raymond Benavibez
Thank you for your input sir!
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San Antonio, TX
Very courteous and professional technician! Thanks much for resolving our problem!
- Douglas Goering
We love our loyal customers. Thank you for taking a minute to describe your experience!
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San Antonio, TX
Came out and did a great job replacing our garage door opener. Used Precision based on a referral from a friend and they did not disappoint. Highly recommend using Precision!!
- Mikel Dickson
A referral is the best compliment there is! We are so grateful to your friend for the mention and will try our best to earn your permanent garage door business!
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San Antonio, TX
Jason Dawson was great. Showed up on time and completed all repairs in a professional manner
- Clarence Horlen
On time is a big deal to many customers. We always respect your time...
San Antonio, TX
Technician was very informative of the problem and fixed the issues in a timely manner.
- Kris Kimbrough
Your time is as precious to us as our own. Timely is our goal on so many levels. Informed is the only way to go!
San Antonio, TX
I saw an advertisement on tv and called for a quote. The entire process from the initial consultation to the installation was quick and easy. Everyone that I talked to was very informative, polite, and professional. I am very pleased with my new garage door and confident that I chose the right company.
- Dionicio Avila
Score for us! We try to go above and beyond the entire process, as you stated. It comes easily as we have taken decades to educate ourselves. We love our happy customers. Thank you!
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San Antonio, TX
Friendly, competent service with reasonably priced products.
- Tony Flores
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San Antonio, TX
Patrick was great sales person.
- Douglas Jones
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Technician: Patrick Mulholland
San Antonio, TX
Service was prompt and technician was super helpful and explained all my options. Very pleased and willl use Precision again in the future
- Paul Barrera
San Antonio, TX
Your online reviews were great
- Janet Grigsby
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San Antonio, TX
My experience with Mr. James Ward was fantastic! He was on time, professional, and very knowledgeable. He did a great job!
- Derick Williams
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San Antonio, TX
N/A
- George Ramirez
San Antonio, TX
Quick, friendly, and knowledgeable…thank you Patrick!!!
- Linda Mills
San Antonio, TX
Everything went smoothly and Jason did exactly what we requested. Getting our problem solved on a Sunday was great!
- Patricia Leer
San Antonio, TX
Art was fantastic from start to finish. He was professional and extremely knowledgeable about the issue—his expertise provided the awareness of potential future issues and possible courses of action for addressing them. By far, he exceeded ALL my expectations. I will definitely be a repeat customer. Thank you for the same day service and great customer service!
- Christina Bivens
Christina it makes us at Precision beam with happiness and warms our hearts to hear such an endearing description of your experience. We are NOT a cold hearted corporate company that couldnt care less about who it hurts. We are FAMILY owned and LOCAL. You matter to us. We know you by name as we do each customer. You matter and so do your needs. Thank you!!!
San Antonio, TX
We greatly appreciate the years of service Precision Overhead garage has provided. They are always professional and knowledgeable when resolving our issues and servicing our garage door. The service fees are market place fees. We highly recommend this 5 Star garage door company. Thank you for your excellent service. Devine
- Devine
What a heartfelt comment. We cherish each and every customer and care for you like family. We go above and beyond to earn your continued loyalties. Thank you Devine!!!
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San Antonio, TX
Repair was very timely by a knowledgeable service technician. Explained what he was doing and asked permission before rerouting wires. Very professional and personable. Thanks.
- Dale Worsham
* asking permission to do work BEFORE we start the work is a mandatory practice at Precision. We dont want any customer to feel pressured at any point.
San Antonio, TX
I found Precision on internet and called regarding my garage door not opening anymore. They came out within the hour and installed a new garage door opener. The installer was very professional and friendly. I highly recommend this company for your garage door needs.
- Joann Stroud
Wow. Within the hour?? I am seriously impressed I must admit. That is awesome!!!!
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San Antonio, TX
I have used you guys before and like the coupons we receive in the mail. Art Fuentes showed up on time, very polite and professional, he new his job.
- Marc Machado
These guys can diagnose and repair your situation faster than most people believe is possible. They train long and hard for that...
San Antonio, TX
Very professional crew. Very respectful of my time. We're on time and completed the job in a timely manner.
- Jesse Burns
Time is precious. For every customer, every appointment. We respect your time as much as we respect our own.
San Antonio, TX
I originally purchased my unit in April 2022. That service was great. I love the product. Today, there was a problem with opening the door. I called for service and Kevin determined the base unit needed to be replaced at a cost of $90. I was surprised by that and voiced my concern. Immediately Kevin called the office relaying that I was yelling at him and acted as if he was doing me a favor by even remaining on my property. The person told him to replace it free of charge, which I am grateful for. What I don’t like is the dismissive way that Kevin treated me and the untruthful accusation that I was yelling at him. He even said the person he was talking to agreed that I was yelling at him. Subsequently, I called the office and spoke with Julie, simply to state my side of the story so as not have a black mark on my record. I am very pleased with the responsiveness she delivered. Kevin may be a good technician and a great guy. However, if I were managing him, I would at the very least help him appreciate his role in representing your company towards customers that may have very valid concerns.
- Arlie Francis
At Precision we consider every customers' concerns to be valid. To our understanding your concern was the $90 labor fee, which our technician waived. It states clearly in your invoice #5881097 dated 4/12/22 to expect a labor charge if the need arose for us to come back to your house after 90 days. If he seemed dismissive it probably is because he was forced to call the office as we do not leave our technicians or customers in an unprofessional situation. A customer not wanting to pay for service is deemed highly unprofessional and we must be made aware immediately. Our technician did exactly as he was trained to do. We would very much like to retain you as a customer but not at the sake of our professional integrity.
San Antonio, TX
Our installer, Patrick, was very professional, timely and made the install of our new garage door opener system smooth and quick. The company got me on the schedule very quick and the prices were very reasonable! I feel like they will stand behind their products and service. The garage door now opens and closes great and is so quiet.
- Susan Roach
Precision absolutely DOES stand behind our products and our services. We are flattered you noticed! Thank you!
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Technician: Patrick Mulholland
San Antonio, TX
Fast and courteous as well as skilled
- Gerald Busald
We believe in first learning your skills and developing your skillset and the quickness comes naturally!
San Antonio, TX
We are returning customers. Art provided excellent service and did so in a timely manner. Very satisfied.
- James & suzanne Castle
Excellent! Returning customers are the best example of the quality of workmanship we provide!! Thank you.
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I chose Precision because of their relationship with KSAT 12 in San Antonio. While watching the news a commercial for Precision came on. I was impressed with their professionalism and commitment to veterans. I immediately found their website and watched their video on garage doors and how they go above and beyond for their customers. I was Sold!! My wife and I just purchased a new home and knew I had found the right garage door company for us. I set up an appointment and Precision sent out James Ward to be our technician. James was courteous, knowledgeable, and a complete professional. I felt very comfortable purchasing one of their Premium Belt Driven garage door openers because James was Excellent in his education on the different options available. My wife and I are completely Happy and confident in the investment we have made in our Lift Master garage door opener and the trust we have in Precision. Thank you James for providing exceptional service. We know we can count on James and Precision.
- Frank Cuellar