Read what people are saying
about Precision Garage Door in:
San Antonio, TX
Precision Garage Door of San Antoniohas received 2890 reviews, averaging 4.94 Stars:
San Antonio, TX
So good to hear! Our techs train long and hard to be able to deliver information and professionalism together. And we pride ourselves on being courteous- so glad it shows! Thanks for taking time to leave a good review for us.
San Antonio, TX
My invoice said the installer charged to install a door. Only thing he did was attach the cable and put one roller back on. Your prices are absolutely insane.
- Mary Rand
Mrs Rand, We are very sorry you feel unsatisfied or under served. That is never our intention. Although every one is entitled to their opinion I need to remind you of some important things.... *The service fee was waved by your technician in it's entirety as were ALL labor costs. *There is no mention at all anywhere on the invoice of us being called out to INSTALL a door. Your invoice states we were called out to SERVICE your door. *Our fee is not based on time it takes to repair. Our fee is based on the ability to know what to fix as well as having the proper equipment to do so. Putting a roller back on might seem like no big deal to you but there are so many adjustments that need to be made to even GET TO the roller. Precision door has never claimed to be the cheapest. This is an industry that falls into "you get what you pay for." We have claimed to be the best and deliver that quality of an experience. We would of course like to keep you as a customer but we realize Precision isn't right for everyone.
San Antonio, TX
Garage door wouldn't open. Art Fuentes came as promised. Did some Trouble shooting & door worked. Probably will need new garage door opener sometime in near future.
- Micaela Buecher
San Antonio, TX
Great job!
- Dan Zulli
San Antonio, TX
Jason Dawson did excellent work our garage door open with ease now.Exceded expectation.service performed was done is excellent.Experience was professional.Thanks You Jason Dawson & Precision Door Service.
- Leticia Santos
Our staff here at Precision trains to exceed expectation....from the techs to every employ involved along the way. We just love hearing that it made a difference in your garage door experience! Thanks Leticia!
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San Antonio, TX
Very kind young knowledgeable man!
- Diana Sallard
Mrs. Sallard thank you for the great review! We love hearing you were so happy!
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San Antonio, TX
Double door, spring broke, cables came off what a mess. Called Precision Door, Kevin came out and within an hour was back in business. Kevin gave me options and I elected to upgrade from a single spring to dual springs and much sturdier cables, new rollers and now Door operates like new!!! Thanks for the great service.
- Bryan Alyea
So glad we were able to fix your garage door issue in under an hour. We try to do it in less than 2 hours but 1 hr is even better! We are elated to hear our techs are doing their jobs so very well!
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San Antonio, TX
I’m a return customer because I was impressed by your professionalism back in 2016. Today Patrick came out to service my door opener and the door. He was so informed on what needed to be done. Honest and efficient. Thank you.
- Louise Mathews
Louise we love to hear that you were impressed by our professionalism....and even better that we still exhibit that to this day!! Our techs study very hard to be so informed and efficient! Thank you so much!
San Antonio, TX
Travis did an outstanding job. I got the end product I wanted in a timely manner, and a professional, knowledgeable attitude
- Michael Wilcox
Thanks Michael, for the compliment so big! We pride our technicians on both their knowledge and professionalism. Glad you noticed!
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San Antonio, TX
Travis was very professional and installed my new garage door opener very quickly. It works great! They were fast and were able to come out same day. I'll be coming back.
- Devin
We know everyone's time is important, so we at Precision aim to do a job in the fastest amount of time possible. We quite often are able to do same day work at a higher standard than most.....
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San Antonio, TX
Excellent job!!
- Bruce Stewart
We appreciate the post Bruce. We work hard for those 5 stars and are glad you are happy with our work!
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San Antonio, TX
Great service!
- Frank Black
Thank you for the 5- star rating Frank. We do our best!
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San Antonio, TX
Replaced the spring on overhead garage door. Purchased door opener a few months ago and Tech offered to replace the spring informing us that it could fail. When door wouldn’t open thought he was trying to eliminate the known failure that was coming.
- Charles Dupont
Thank you Charles for pointing out the expertise of our technicians. We are always trying to help, not sell. We pride ourselves on genuine communication with each customer. Great to hear it's working and preventing problems!
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San Antonio, TX
This morning my I had my garage door repaired by Jason D and it was a painless experience. He made a courtesy call to let me know he was on his way, he showed up on time, and he explained to me in detail what the issues where. He also gave me the breakdown of the price for the repair and was detailed about the warranties as well. Once the repair was completed he allowed me to inspect what he had repaired to ensure that the work was completed correctly. He also did a fantastic job cleaning his work area. Overall Jason went above and beyond and provided exceptional customer service!
- Crystal Bagley
Crystal, your review really hits home with us. Very heartfelt commentary from you and we are ecstatic to hear what an above average job our tech did for you. We strive to make sure our customers do not feel sold or pushed into unnecessary repairs. Very good to hear you felt so informed and that the choices you made were educated choices. Thank you for taking the time to leave such a detailed review!
San Antonio, TX
All of the above
- Benito Garza
We are all smiles when we get a 5-star review. Even saying a little means a lot Benito. Thank you!
San Antonio, TX
Great work by Mr Nur. Very knowledgeable and professional...Thank you for your great service.
- Alfred Gallardo
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San Antonio, TX
I needed major garage door repair. I contacted Precision after looking on the internet and liking their reviews. Service man Nur showed up and introduced himself. A very nice man. He saw my garage door. Examined the problem(s), and made an assessment. He presented me with three solutions with no pressure to choose one. I selected one and he went right to work. Very knowlwdgeable about his work. He explained to me what he was doing and carried on. After he finished he explained to me everything he did. My door was working again. It was a very hot day and he did an excellent job. Thank you Nur for a job well done!!! Thank you Precision. I will gladly recommend you to anyone who needs their garage door fixed!!!
- Tommy Acosta
Mr. Acosta, biggest thanks for such a thorough description of your experience with Precision. A review like that made our hearts happy. Truly. We work so very hard to make sure our customers never feel taken advantage of and that the choices stay in their hands & under their control. We would absolutely love the chance to service any referrals you send our way. Referrals are after all the highest compliment any company can receive and we are proud you were so satisfied.
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San Antonio, TX
Excellent service
- Lloyd Bagwell
Thank you for the positive comments Lloyd
San Antonio, TX
Fast response, very professional, and Brent explained everything what needed to be done.
- Rosa Hester
Rosa your opinion means a lot to us. Thank you for taking a minute to share with others the detailed account of our visit, work and your satisfaction with all of it!
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San Antonio, TX
Nur, the technician was great. Explained everything, gave me options, and provided solid service. He was professional, courteous, and friendly. A good experience all the way round. Many thanks.
- Mike & pam Appleby
Applebys, We are so happy that you guys were so pleased with our technician and our work. All of our techs are knowledgeable but Nur is among the best- we agree. Please call us for any of your future garage door needs!
San Antonio, TX
Noah was a great tech and explained everything that needed to be done
- Richard Boyd
Richard thank you taking a minute to compliment or technician's effort and knowledge. We believe in our customers making informed decisions throughout the buying process and we are SO pleased that you feel as though he did well with that. We look forward to servicing your doors for years to come.
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San Antonio, TX
Patrick Mulholland was on time and solved our garage issues in a promptly and amicable manner. He was honestly amazing! If everyone at Precision is like Patrick, I have nothing, but great things to say.
- Jose Jimenez
Wow Jose! Thank you for such kind words. Truly. It was a delight on our end to service you and look forward to being your garage door professionals for years to come. You can always expect our techs to be knowledgeable and polite. We attempt to go above and beyond to ensure your satisfaction. Thank you for noticing -and of course thank you for the public compliments! We are smiling so wide!
San Antonio, TX
Brent was wonderful, efficient, informative and a joy to work with.
- Elain Blain
Elain we at Precision door are very proud of our technicians' abilities. Thank you so much for taking a minute to post about your satisfaction with them as well! It means a lot to us.
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San Antonio, TX
Kevin was actually early which was much appreciated. Went through all options on door repair. We chose to upgrade with all new parts even though we could have done just the springs. Kevin was very professional and finished the job in a timely manner. Clean and considerate. Will recommend Precision to anyone who asks. We will continue to ask for Kevin in the future.
- Susan Bartholomew
What an amazing and heartfelt review Susan. Thank you!! We would love to service anyone you recommend and their garage door needs. We aim to retain the loyalty and satisfaction of repeat customers like you. Thank you again for such a kind review!
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San Antonio, TX
Fantastic! Nur was able to repair the door track and opener sensor on the spot . Nur was very professional and very easy to talk to. Thanks for your help.
- Gerad Blodgett
We take great pride in providing technicians that are extremely knowledgeable. We are so happy he was efficient and provided such quality services to your garage door. We look forward to helping all your future garage door needs!
San Antonio, TX
Awesome! We were able to get service the next day and had a new motor in less than an hour. Great experience overall!
- Paul and morgeret Moran
Oh good! Being timely when a customer is in need is one of our strongest suits. So happy we were able to service you so quickly and to your satisfaction!
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San Antonio, TX
Absolutely GREAT JOB!!!! Fast and efficient and oh so polite! Rare to find in these days!!!!
- Barbara Stephenson
Excellent to hear you were pleased with our service! Its such a compliment. We look forward to servicing all your garage door needs in the future as well....
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San Antonio, TX
Came home from a trip and couldn’t get in my garage. I called Precision and someone was here with in an hour. Brett did a great job- very professional and left my garage very clean.
- Tessa Bodnar
Tessa- thank you so much for taking a minute to give such positive remarks! We strive to give an exemplary experience and we are glad it shows.
San Antonio, TX
I like my garage door operational so this was just a tune-up. I have worked with Nur before and I appreciate his attention to detail. He tells me what he is doing every step of the way. Nur is kind, courteous and professional.
- Patty Resendez
San Antonio, TX
Great service ????. But was very knowledgeable & professional & with much patience. Thank you for being there on Memorial Day - the garage door just fell apart. Sarah
- Sarah Villegas
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Mr Nur Watts did an exceptional job, going beyond what I expected to repair my garage door. He courteous and professional throughout the service call. I am well-pleased with my decision to contact Precision Overhead Door.
- Todd Ryktarsyk