Read what people are saying
about Precision Garage Door in:
San Antonio, TX
Precision Garage Door of San Antoniohas received 2929 reviews, averaging 4.93 Stars:
San Antonio, TX
San Antonio, TX
Super professional and too k the time to explain.
- Mike Hilliard
San Antonio, TX
Precision Door Definitely deserves a 5 Star + for their service. As always whenever I call for service, I am cheerfully greeted over the phone and after my description of service needed, I am given a 15 minute window in which a tech will arrive. Not once have they ever failed to meet that 15 minute time frame. 9 times out of 10, it is the same day, I can always count on the work being done in a cheerful and professional manner. On this visit Joe Sillitoe was the tech who visited us. He was highly cheerful, friendly and courteous. He inspected my complaint - homed in on the cause and repaired it in a wink of an eye. He then went on at my request to make a 100% check of the system and made several adjustments to make the doors operate more smoothly and quietly. I will definitely request Joe Stillitoe to be our dedicated tech in the future.
- Joesph Tolman
San Antonio, TX
Damian explained problem and why I needed new opener. He was fast and efficient installing it and then explained how to operate remote. I also appreciate call letting me know he was running late. As it turned out, he arrived a few minutes after noon. No other company has ever done that. Thank you for 5-Star service. I will definitely use Precision again and recommend to family and friends.
- Almaiza Martinez
Product:
San Antonio, TX
Thank you!
- Tina Nielsen
San Antonio, TX
Dan came out the same day and performed the work on the spot as he had all the necessary parts with him. Very pleasant and professional. We appreciated the appointment confirmation email, which provided pictures of all your service staff.
- B Hernandez
Product:
San Antonio, TX
Joe did a great job fixing our garage door. We were so grateful y'all were open on a Sunday!! Excellent experience across the board.
- Stacey Knudson
Product:
San Antonio, TX
We are very happy with Dan's service and with our purchase.
- Alexandra & robert Fleming
San Antonio, TX
Excellent!
- Richard Burke
San Antonio, TX
Dan is a very, very courteous, knowledgeable technician. I recommend him highly.
- John Gibson
San Antonio, TX
Thank you!
- Jeff Crumrine
San Antonio, TX
Excellent and prompt!
- Margie Coyle
San Antonio, TX
Jason Dawson did an excellent job on my garage door. We are pleased and looking forward for return visit.
- Alfred Bradford
San Antonio, TX
Great Service, very nice guy! Thanks
- Betty Foster
San Antonio, TX
Dan is a credit to precision door. He performed the service in an expert and friendly manner.
- Eugene Farrall
San Antonio, TX
The technicians were great, super helpful and knew how to get the job done...very happy with them. BUT...I was very disappointed with the my experience with the office staff and sales team. They needed to order a panel for my garage door and said it would take less than two weeks. After 3 weeks no phone, no communication and no panel. My first phone call to the office - they told me the order was delayed because of the bad weather and it should be here in a few days. I week later - no phone, no communication and no panel. I called and was told they didn't know why it was taking so long and would call me the next day to update me on the statues. The next day - still no phone. Another week came and went. I called back and asked for the manager - and was told she was out of the office for a few days but would call me first thing when she got Tuesday. Tuesday came and went and still nothing. After 5 weeks, I called and spoke to the manager finally... She told me the door would be in the next day and scheduled my technician. I asked her how she would make the situation right and was told that it was not there fault and they couldn't do anything. After complain to the manager I was given a $50 credit. Great technicians - but very poor communication and customer care with the office. Sad to say that I will not be using them again or recommending them.
- John Hinkebein
Please accept my apology for any frustration and inconvenience caused by the delay of the order you placed with us. When we spoke on Feb. 20, 2015 I informed you I was not satisfied with the information I had received from the distributor, but unfortunately there was nothing I could do to rectify the matter. I hope in the future if you have other garage door needs you will reconsider and allow us an opportunity to redeem ourselves.
Product:
San Antonio, TX
Dan, Was very pleasant and very professional. Knew immediately what my problem was and corrected the problem.
- Joanna Parrish
San Antonio, TX
Very great installer. Love my new Opener.
- Promises Vayre
San Antonio, TX
Great job! Good customer service.
- David Anderson
San Antonio, TX
Thank you for being prompt and honest!. You could have charged me for unnecessary work but you provided a safe solution!
- Juanita Galvan
San Antonio, TX
Everyone I had contact with was helpful & friendly: the person who answers the phone at the office; the technician. I was especially pleased that a technician came within a few hours of my garage door not working properly. He did a temporary fix; then came back to install a new opener. Your company had installed the opener that quit working (the board inside the mechanism quit working) several years ago & I was pleased with the service then. In the interim I had contacted your office when the remote did not work well; the receptionist then explained how to get & install new batteries into the remote. I did that and the remote resumed working. So, I have been very pleased with the service I received over time Marga Speicher
- Marga Speicher
Product:
San Antonio, TX
Dan was so nice and very knowledgeable. He did a wonderful job and timely matter. I will recommend your company, thank you!
- Phillip Meredith
San Antonio, TX
Very professional, excellent service. The gentleman who installed our replacement door took the time after installation to educate my wife and i about all the improvemetns over our prior door that had torn.
- Mike Hilliard
San Antonio, TX
This guys are awesome. The repair was very fast and they even showed up early for the appointment. Very happy with their work and service.
- Matt Wilbanks
Product:
San Antonio, TX
Savior! Thank you for your expertise. I would highly recommend Jason!
- Lee Maltais
San Antonio, TX
Very satisfactory service. Excellent technician!
- MAXINE COHEN
San Antonio, TX
Great service, very polite
- Brianna Ward
San Antonio, TX
Did a great job finding the problem and fixing it.
- Connie Watts
San Antonio, TX
Found the problem, thank you!
- Lindsay Rodriguez
San Antonio, TX
Technician performed the service in a timely manner and very professionally. He seemed to know about my particular door inside and out. Very impressive. Dan was my technician and he fixed me up.
- Jerry Miers
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Excellent attitude, very helpful spirit through working. After taking care of problem, he took the time to explain other needs and we purchased $211 of needed work. Thank you!
- Leo Adams