Read what people are saying
about Precision Garage Door in:
Bulverde, TX
Precision Garage Door of San Antoniohas received 43 reviews, averaging 4.79 Stars:
Bulverde, TX
Bulverde, TX
I received a entirely different quote when I spoke to Kristy over teh phone to fix my garage door. When tech came out and looked and quoted me 3x the amount. Then insult to injury charged me the $69 dollar service fee for 4 minutes of looking around.
- Jason Clark
Bulverde, TX
We have lived in our new home for just 4 years. As so often found in our community the builder installed a very cheap garage door. Naturally we have had periodic problems with the door until it just would open or close properly. The rollers were coming out of rails, the glue on the metal panels was failing, and rollers and springs were malfunctioning. Finally, it was stuck open and not secure. The only positive thing in the whole disaster was our phone call to Precision Door company of San Antonio. They sent out a Tech named David on the same day I called. He was excellent! He knew what he was doing and fixed everything. That cheap door never worked so well as it did when he finished. Plus, David gave me some good advice about how to maintain the door in the future and gave me a Veteran's discount on his work. It made my day! I will call Precision Door again if I need help.
- Lou Duggan
Bulverde, TX
Customer care person took information updated my information correctly, and had Next day service, Tech was on time and called to advise of time of arrival. Job was completed and Tech was very pleasant . Thank you
- Anna Kight
Bulverde, TX
Aaron was GREAT! Explained what the issue was and why it was an issue. Replace the faulty parst very quickly - everything is perfect now. And he explained fully the warranty. THANK YOU!
- John Edwards
Bulverde, TX
This is the third time that I have used this company, and every time was a 5 star experience! Greg Garcia is a valuable asset to this company and one of the most knowledgeable people I have met in his field.
- Jesse Spencer 2
Bulverde, TX
Aaron and Jacob did an outstanding job. I called on Monday and my garage door was repaired on Tuesday morning. I would recommend Precision to anyone. Thank you!!!
- Gynelle Walker
Bulverde, TX
Aaron was very professional and helpful. He is a true professional. He pointed out all the things to take care of door and springs going forward.
- Gordon Schweers
Bulverde, TX
Next day service. GDO working much better.
- David Lovitt
Bulverde, TX
Great service and great techs. Third time using them in eleven years.
- Jerry Mitchel
Bulverde, TX
Exceptionally easy transaction. Our technician was great. Informative, suggested 3 approaches to resolve our issue. He was friendly, worked hard and very polite. Cleanup and training after install was perfect. A great representative for your company. Based on our experience with him, I’d choose your company again in the future.
- Douglas Ruh jr
Product:
Bulverde, TX
He was great, even came out on Sunday morning. He explained everything very well, and was professional and knowledgeable
- Rick Clarke
Product:
Bulverde, TX
This was my first time using Precision and I was very pleased with the service, professionalism and customer service of the technician. I will definitely be a repeat customer should I have another garage need. Highly recommend this company!
- Erica T
Bulverde, TX
James was great. He was so kind and polite. He explained the problem so that I understood what was wrong.
- Amanda Sinnett
Thank you for taking the time to write us a great review! We are so happy you chose Precision Door, we definitely appreciate your business!
Bulverde, TX
Do not recommend
- Stan Teel
Mr. Teel, We appreciate you taking our phone call today and allowing us the opportunity to try and improve your experience. When your call was booked, our rep stated that the discount available was on parts, not the service fee (because we waive that with ANY repair). We apologized for the misunderstanding and agreed to apply the $10.00 discount in order to make you a satisfied customer and consider this matter resolved. Should you have any future repair needs, it is our sincerest hope that you would keep us in mind. We appreciate your business and look forward to serving you again in the future. Respectfully, PDS of San Antonio
Bulverde, TX
Friendly, found the problem quickly and took care of it much better than the builder would have fixed!
- Irma Campuzano
Irma we thank you you very much for the kind and positive words! We strive to please and are grateful you decided to post about your satisfaction. We look forward to servicing all your garage door needs!
Bulverde, TX
Precision was excellent on returning calls and scheduling an appointment. The technician was clear and concise on the best options needing repair. The work was completed immediately after approval of the cost and work. Great company to repair and or replace any garage door needs. I would highly recommend.
- Joe Alexandre
Hello Mr. Alexandre we appreciate you for leaving such an amazing review!
Product:
Bulverde, TX
Friendly competent service
- Clifton & shirley Hedgepeth
Hello Mr. and Mrs. Hedgepeth thank you for taking time to leave us a review!
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Bulverde, TX
Excellent service! You guys are dependable and knowledgeable.
- Anita Garrison
Hello Ms. Garrison thank you for taking time to leave us a review!
Bulverde, TX
Techs were great! Very professional and worked quickly. I give them 5 stars overall. Price was reasonable.
- Robert Smith
Product:
Bulverde, TX
Was able to get an appointment quickly. Technician showed up on time and was friendly and explained everything that he was going to do. Door was old and needed a lot of new parts. Replaced them quickly and it works like new again! Would recommend their services.
- Alanna Carmichael
Product:
Bulverde, TX
Excellent Service. Prompt and the Technician did a great job. He offered suggestions but did not try to sell me something that was not needed. I would recommend them to all for garage door service.
- Thomas Blacklock
Bulverde, TX
Precision’s response was exceptional- Called late in the afternoon and appointment was made for next day. Technian (Jason Dawson) actually showed up early. Jason was very professional and knowledgeable and clearly explained what work he thought should be done. Jason replaced springs, rollers, cables, and rollers. He performed the work in a very professional and efficient manner. The door hasn’t operated this quietly since it’s original installation 20 years ago. I would/will recommend Precision, and Jason specifically, to any friends or relatives who might experience garage door or opener problems.
- Doug Westmoreland
Product:
Bulverde, TX
Our technician was prompt, knowledgeable and friendly. We never knew our door could work so smoothly.
- Lori & paul Staffel
Bulverde, TX
Excellent service and service man. Garage works perfectly.
- Mike Haynes
Product:
Bulverde, TX
ON 3/21/17 IVAN ROSALES , OUR TECHNICIAN WAS VERY PROMPT,PROFESSIONAL,PERSONABLE,FAIR,CARING AND VERY PATIENT.HE PUT A BENT GARAGE DOOR BACK ON THE RAILS, IT GOT OFF TRACK FROM ME ACCIDENTALLY BACKING UP INTO THE DOOR ,THOUGHT IT WAS UP.IT WAS UP ABOUT 3-4 FT. I FELT REALLY BAD AND HE REASSURED ME HE SEES IT A LOT AND ,THE DOOR COULD OF BEEN DAMAGED A LOT WORSE.AFTER ASSESSING THE DAMAGE HE GAVE ME MY OPTIONS,REPAIR OR REPLACE,HE WAS 50, 50,THINKING ABOUT MOVING IN ABOUT 5 YRS.DECIDED ON REPAIR NOW.I LIKED THAT HE WAS HONEST IN HIS ASSESSMENT AND WAS NOT PUSHY. REPLACED 3 BROKEN HINGES,STRAIGHTENED BENT RAILS AND GLUED SPLIT RUBBER FROM BOTTOM OF DOOR WITH GLUE I GAVE HIM.NOTED SMALL CRACK IN UPPER PANEL.CHECKED BOTH DOORS OUT.EVERYTHING IN GOOD SHAPE.LUBRICATED BOTH DOOR TRACTS AND OTHER PARTS AS NEEDED.I WAS VERY SATISFIED WITH HIS WORKMANSHIP AND CARING ATTITUDE.WE USED THIS CO. 2 OTHER TIMES IN THE PAST AND WAS SATISFIED .I HIGHLY RECOMMEND THIS CO.5 STARS.
- Roy or donna Bentkowski
Bulverde, TX
Identified the problem, offered solutions. Very knowledgeable. Explained future options and repaired problem.
- Abraham De Dios
Bulverde, TX
Service was great.....especially on a Sunday! Would recommend to all I know.
- Paul Danielczyk
Product:
Bulverde, TX
Mike Dahl did my garage door overhaul a month ago, He came back for a minor problem. He explained everything, solved the problem at no charge. This company is very unusual in that they set a 2 hour window for appointments, show up on time, call before they get there, do the work quick and neat and are gone. Job well done Thanks Mark Brigance
- Mark Brigance
Bulverde, TX
I chose Precision for my door repair because the first company that I called, didn't show up or call during my appointment time frame. I had seen a Precision truck in the neighborhood and decided to give them a call. They scheduled for the next day at a price that was almost 1/2 of what the first company was going to charge. When Mike Dahl showed up, he explained the options I had with my broken spring. He would gladly fix only what was broken or give the door an overhaul with 2 new springs, rollers, and a bearing. I chose the Full Meal Deal because of the lifetime warranty. Mike was very knowledgeable about the workings of the door and explained everything well. The work was done quickly and neatly. I'm really glad the other company did't show up.
- Mark Brigance
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Great service from Precision and especially the Tech, Greg Garcia.
- Jerry M