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Read what people are saying
about Precision Garage Door in:

Cibolo, TX

Precision Garage Door of San Antonio
has received 110 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Service technician Brett offered several options to us for a garage door tune-up. Very efficient and knowledgeable and adjusted/lubed garage door so that less stress was on motor. Highly recommend.

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A Response from: Martin Behrens

YES! Those several options presented to you ensure no customer feels pressured by any high stress sales tactics. Love this comment!

Brent Huffman Service Provided:
Garage Door Repair

Technician: Brent Huffman
Review:

Service was friendly, fast, and professional. Technician explained the details of the repair and performed the work with high quality.

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Brent Huffman Service Provided:
Garage Door Repair

Technician: Brent Huffman
Review:

Awesome service and very professional

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Brent Huffman Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Brent Huffman
Review:

Received outstanding professional service. Within minutes serviceman knew exactly how to fix the problem and had all the parts to complete the task.

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A Response from: Martin Behrens

Theres nothing like being fast and professional! Thank you for taking a minute to comment

Jason Dawson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jason Dawson
Review:

My service providers were very professional and knowledgeable great service and a happy customer.

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Brent Huffman Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Brent Huffman
Review:

I am so pleasantly surprised at the quality of work performed during the installation. I was expecting to be quoted and then schedule services a later date. My jaw hit the floor when they were ready to get started immediately. James and Brent were absolutely amazing! They showed up early, explained everything in detail, did quality work, and answered all of my questions. I have no complaints about the work performed. I will absolutely recommend your company to anyone in need of garage door services.

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Brent Huffman Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Brent Huffman
Review:

Excellent service by Brent

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A Response from: Martin Behrens

Thanks for taking a minute to rate us and our techs!

Brent Huffman Service Provided:
Garage Door Repair

Technician: Brent Huffman
Review:

Outstanding service. Technician was extremely knowledgeable, professional abd polite.

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A Response from: Martin Behrens

YES! Another great report for our technicians. These guys pour not only their knowledge but their whole heart into the services they perform. Its wonderful to hear it recognized. Thanks Billie!!

Comment from: Billie Van

Martin, You technicians treated me like a valued member of their family. Could not ask for better service.

Brent Huffman Service Provided:
Garage Door Repair

Technician: Brent Huffman
Review:

Great work and presentation from Brent and Luis. Brent was very professional and thorough in troubleshooting the problem and providing solution options. I would recommend precision doors to all my friends and family.

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A Response from: Martin Behrens

Robert our techs are amazing! So glad you agree. We troubleshoot to avoid future problems and give you options to proceed. The referral of friend sand family is the best one we could get from any customer! Thank you. We welcome them and look forward to servicing them in an outstanding way as well.

Brent Huffman Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Brent Huffman
Review:

Brent is a true professional!

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A Response from: Martin Behrens

Hello Yulanda thank you for the 5 star review!

Brent Huffman Service Provided:
Install Garage Doors

Technician: Brent Huffman
Review:

Brent Huffman was very knowledgeable and very professional. I really appreciated his service.

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A Response from: Martin Behrens

Hello Mr. Burney we appreciate the 5 star review!

Brent Huffman Service Provided:
Garage Door Opener Repair

Technician: Brent Huffman
Review:

My Dad recommended you all.

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A Response from: Martin Behrens

Hello Mr. Reisner thank you for the 5 star review!

Jason Dawson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jason Dawson
Review:

Julian arrived and took care of us with the true professionalism that your company has always represented with us. Thank you

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A Response from: Martin Behrens

Hello Michael we appreciate you taking time to leave us a review!

Service Provided:
Garage Door Repair

Review:

For the quality of customer service the price is very competitive in this market. There is nothing better then the piece of mind you will have knowing that this staff truly is knowledgeable in their craft. Work ethic is very hard to come by these days. Precision can be very proud in the people they send out to represent them in the field. Thank you for making this a painless process.

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A Response from: Martin Behrens

Hello Mr. Taylor thank you for leaving us a review! We are glad to hear that you are satisfied with our service.

Brent Huffman Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Brent Huffman
Review:

Horrible experience. This is a shakedown operation. DO NOT allow these people into your home or on your property; they will demand a service fee that isn’t disclosed by Angi.com or by their call center. After refusing to be taken advantage of, the servicemen reluctantly left my home. Had I not sternly “escorted “ them out, they’d have occupied my kitchen all evening demanding fees that weren’t agreed upon. Simply put, crooks; buyer beware and use any other company. These people are dishonest.

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A Response from: Martin Behrens

Hello Mr. Sida thank you for taking a moment to write a review. After reviewing the recordings and speaking with all the persons involved I would like to extend my apologies. It has been determined that you were never quoted a service call charge. When it was discovered that a service call had not been quoted to you, a verbal apology was extended to you by the Operations Manager on 10/25/2021 prior to you writing a review. Our intent was not to "shake you down' or ''take advantage of you'' but collect a service call fee that should have been quoted to you in the initial call to our company. As you can see from out 3,262 reviews and the 18 years in business, taking advantage of our customers is not the way we do business. In fact, our goal is to provide exemplary customer service. It is through customer comments that we are able to learn & grow as a company. We again sincerely apologize for the miscommunication and hope you would consider us in the future should the need arise.

Service Provided:
Garage Door Repair

Review:

Prompt service response for a simple issue. Replaced broken remote opener. Technician was courteous.

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A Response from: Martin Behrens

Thank you for leaving a kind review for Brent, Mr. Greene!

Brent Huffman Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Brent Huffman
Review:

Fantastic, quick, professional service. 10 out of 10 recommend this company for garage door needs

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A Response from: Martin Behrens

We appreciate you taking time and leaving us a 5 star review Mr. Dodaro.

Art Fuentes Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Art Fuentes
Review:

Great technician and quick thorough install.

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A Response from: Martin Behrens

Hello Ms. Mitchell we are glad Caleb was able to help you out. Thank you for your review. We appreciate your business!

Service Provided:
Garage Door Opener Install

Review:

Very professional!!! Fixed my issue in a timely manner. I am extremely pleased with their service!!

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A Response from: Martin Behrens

We are happy to hear we were able to resolve your issue to your satisfaction.

Jason Dawson Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Jason Dawson
Review:

Had previously had a repair done by Csleb. He is unusually courteous, alwayds on time and doesn’t quit until the job is done This time he replaced the garage door opener ordered out new door snd stayed until lost 7 PM to get the motort loaded on my IPhone Can’t say enough good about Caleb. He certainly makes your company a good bet for prompt excellent service Thank you D Wilhelm

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A Response from: Martin Behrens

Thank you for the wonderful review! It is great to hear that Caleb met and exceeded your expectations.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Great job ! Fast, high quality!

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A Response from: Martin Behrens

Thank you for taking the time to leave us a review Mr. Rodicio!

Mike Dahl Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Mike Dahl
Review:

Explained all my options and took the time to go over what products you carried. Very professional and friendly.

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A Response from: Martin Behrens

Customer service is very important to us. We are glad we met your expectations, Mr. Dillon! We appreciate you taking time to write us a review.

Jason Dawson Service Provided:
Garage Door Repair

Technician: Jason Dawson
Review:

Thank you so much for the prompt and excellent service! The technician was very personable and explained all the different options. So thankful for the recommendation to use Precision door!

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A Response from: Martin Behrens

Ms. Stark, It is fantastic that Paul provided you with such an efficient and pleasant experience! We appreciate the time taken to leave this review. We hope to be doing business with you in the future!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had a simple problem with my garage door a month after i had some major upgrades done by Jason and he came out today after i called to set up an appt yesterday and he fixed that problem within minutes. He did some tune up to the system also. This was all within the warranty timeframe. Jason is amazing and was a half hour early on top of that. I couldn't be happier with the service and the friendliness Jason showed. I will never call anyone else for my garage needs.

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A Response from: Martin

Mr Smith, I am pleased to hear that you were happy with the service provided by Jason. Quality customer service is very important to our company. We appreciate the positive feedback and look forward to doing business with you in the future.

Jason Dawson Service Provided:
Garage Door Opener Repair

Technician: Jason Dawson
Review:

Caleb was very good. Knowledgable , informative and very helpful . When time comes to purchase a door we will come to you along with recommending precision to others

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Service Provided:
Garage Door Repair

Review:

I chose Precision door because we have always used them when needed. In my move I lost my remotes and y’all came out to replace them for me - always on time, very friendly & fast. Thanks so much.

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Service Provided:
Garage Door Opener Repair

Review:

Extremely nice and friendly man.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Identify the issue. Provided options. Repaired in 30 mins. Good job !!

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A Response from: Martin Behrens

Thank you Floyd for your review and the 5 stars. We appreciate the positive feedback and look forward to doing business with you in the future.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

One o Choices from Home Advisor. I did the research on the website and you had great reviews and comments so I chose precision and I’m glad I did very professional very quick. The technician was a little late but he did call and let me know and I truly Appreciate that. Will definitely use you guys again

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A Response from: Martin Behrens

Mr Caso, Thank you for letting us know about Home Advisor. Thats great to know. I am pleased that we were able to take care of your garage door needs. We look forward to doing business with you in the future.

Service Provided:
Garage Door Repair

Review:

The type of service and professionalism that all companies should have. Fairly priced. A very pleasant experience I highly recommend. Thanks to Monty and Mike.

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A Response from: Martin Behrens

Mr. Calderon, Here at Precision Door San Antonio, quality customer care is very important to us, to our business. I am pleased that Monty and Mike were a fine example of that. Thank you for taking the time to send in your review.

Service Provided:
Garage Door Repair

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San Antonio Area

(210) 775-0743

(210) 775-0743
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(830) 515-4240

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(210) 247-2743

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(830) 446-3910

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(830) 253-2222

(830) 253-2222
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(830) 355-2211

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Bulverde Area

210-775-0743

210-775-0743
Precision Overhead Door of San Antonio
Office: (210)590-1250
2502 Freedom Drive
San Antonio, TX 78217