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Read what people are saying
about Precision Garage Door in:

Cibolo, TX

Precision Garage Door of San Antonio
has received 103 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service. Technician was extremely knowledgeable, professional abd polite.
Billie Van
A Response from: Martin Behrens

YES! Another great report for our technicians. These guys pour not only their knowledge but their whole heart into the services they perform. Its wonderful to hear it recognized. Thanks Billie!!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great work and presentation from Brent and Luis. Brent was very professional and thorough in troubleshooting the problem and providing solution options. I would recommend precision doors to all my friends and family.
Robert Moore
A Response from: Martin Behrens

Robert our techs are amazing! So glad you agree. We troubleshoot to avoid future problems and give you options to proceed. The referral of friend sand family is the best one we could get from any customer! Thank you. We welcome them and look forward to servicing them in an outstanding way as well.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent is a true professional!
Yulanda Bogany
A Response from: Martin Behrens

Hello Yulanda thank you for the 5 star review!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent Huffman was very knowledgeable and very professional. I really appreciated his service.
Elwood Burney
A Response from: Martin Behrens

Hello Mr. Burney we appreciate the 5 star review!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My Dad recommended you all.
Brandon Reisner
A Response from: Martin Behrens

Hello Mr. Reisner thank you for the 5 star review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Julian arrived and took care of us with the true professionalism that your company has always represented with us. Thank you
Michael Haynes
A Response from: Martin Behrens

Hello Michael we appreciate you taking time to leave us a review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

For the quality of customer service the price is very competitive in this market. There is nothing better then the piece of mind you will have knowing that this staff truly is knowledgeable in their craft. Work ethic is very hard to come by these days. Precision can be very proud in the people they send out to represent them in the field. Thank you for making this a painless process.
Steven Taylor
A Response from: Martin Behrens

Hello Mr. Taylor thank you for leaving us a review! We are glad to hear that you are satisfied with our service.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Horrible experience. This is a shakedown operation. DO NOT allow these people into your home or on your property; they will demand a service fee that isn’t disclosed by Angi.com or by their call center. After refusing to be taken advantage of, the servicemen reluctantly left my home. Had I not sternly “escorted “ them out, they’d have occupied my kitchen all evening demanding fees that weren’t agreed upon. Simply put, crooks; buyer beware and use any other company. These people are dishonest.
JD Sida
A Response from: Martin Behrens

Hello Mr. Sida thank you for taking a moment to write a review. After reviewing the recordings and speaking with all the persons involved I would like to extend my apologies. It has been determined that you were never quoted a service call charge. When it was discovered that a service call had not been quoted to you, a verbal apology was extended to you by the Operations Manager on 10/25/2021 prior to you writing a review. Our intent was not to "shake you down' or ''take advantage of you'' but collect a service call fee that should have been quoted to you in the initial call to our company. As you can see from out 3,262 reviews and the 18 years in business, taking advantage of our customers is not the way we do business. In fact, our goal is to provide exemplary customer service. It is through customer comments that we are able to learn & grow as a company. We again sincerely apologize for the miscommunication and hope you would consider us in the future should the need arise.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service response for a simple issue. Replaced broken remote opener. Technician was courteous.
Paul Greene
A Response from: Martin Behrens

Thank you for leaving a kind review for Brent, Mr. Greene!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic, quick, professional service. 10 out of 10 recommend this company for garage door needs
Matthew Dodaro
A Response from: Martin Behrens

We appreciate you taking time and leaving us a 5 star review Mr. Dodaro.

Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great technician and quick thorough install.
Kathy Mitchell
A Response from: Martin Behrens

Hello Ms. Mitchell we are glad Caleb was able to help you out. Thank you for your review. We appreciate your business!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional!!! Fixed my issue in a timely manner. I am extremely pleased with their service!!
Jennifer Keys
A Response from: Martin Behrens

We are happy to hear we were able to resolve your issue to your satisfaction.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had previously had a repair done by Csleb. He is unusually courteous, alwayds on time and doesn’t quit until the job is done This time he replaced the garage door opener ordered out new door snd stayed until lost 7 PM to get the motort loaded on my IPhone Can’t say enough good about Caleb. He certainly makes your company a good bet for prompt excellent service Thank you D Wilhelm
David Wilhelm
A Response from: Martin Behrens

Thank you for the wonderful review! It is great to hear that Caleb met and exceeded your expectations.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job ! Fast, high quality!
Flavio Rodicio
A Response from: Martin Behrens

Thank you for taking the time to leave us a review Mr. Rodicio!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Explained all my options and took the time to go over what products you carried. Very professional and friendly.
Michael Dillon
A Response from: Martin Behrens

Customer service is very important to us. We are glad we met your expectations, Mr. Dillon! We appreciate you taking time to write us a review.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for the prompt and excellent service! The technician was very personable and explained all the different options. So thankful for the recommendation to use Precision door!
Amanda Stark
A Response from: Martin Behrens

Ms. Stark, It is fantastic that Paul provided you with such an efficient and pleasant experience! We appreciate the time taken to leave this review. We hope to be doing business with you in the future!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a simple problem with my garage door a month after i had some major upgrades done by Jason and he came out today after i called to set up an appt yesterday and he fixed that problem within minutes. He did some tune up to the system also. This was all within the warranty timeframe. Jason is amazing and was a half hour early on top of that. I couldn't be happier with the service and the friendliness Jason showed. I will never call anyone else for my garage needs.
Paul Smith
A Response from: Martin

Mr Smith, I am pleased to hear that you were happy with the service provided by Jason. Quality customer service is very important to our company. We appreciate the positive feedback and look forward to doing business with you in the future.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Caleb was very good. Knowledgable , informative and very helpful . When time comes to purchase a door we will come to you along with recommending precision to others
Tim Littlefield
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision door because we have always used them when needed. In my move I lost my remotes and y’all came out to replace them for me - always on time, very friendly & fast. Thanks so much.
Penny Hand
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely nice and friendly man.
Cindy Melum
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Identify the issue. Provided options. Repaired in 30 mins. Good job !!
Floyd Augustine
A Response from: Martin Behrens

Thank you Floyd for your review and the 5 stars. We appreciate the positive feedback and look forward to doing business with you in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One o Choices from Home Advisor. I did the research on the website and you had great reviews and comments so I chose precision and I’m glad I did very professional very quick. The technician was a little late but he did call and let me know and I truly Appreciate that. Will definitely use you guys again
Luis Caso
A Response from: Martin Behrens

Mr Caso, Thank you for letting us know about Home Advisor. Thats great to know. I am pleased that we were able to take care of your garage door needs. We look forward to doing business with you in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The type of service and professionalism that all companies should have. Fairly priced. A very pleasant experience I highly recommend. Thanks to Monty and Mike.
Robert Calderon
A Response from: Martin Behrens

Mr. Calderon, Here at Precision Door San Antonio, quality customer care is very important to us, to our business. I am pleased that Monty and Mike were a fine example of that. Thank you for taking the time to send in your review.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service done on my garage door today. Ryan was very knowledgeable and able to answer all my questions. My door works great now. I would recommend Precision door to my family and friends.
Misty C
A Response from: Martin Behrens

Misty C, Thank you for the review and we always appreciate any time someone recommends us. I'm glad that Ryan was able to answer your questions and that he got your door working again. We look forward to doing business with you in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Tech. very knowledgeable and professional, friendly sociably person.
Robert Superales
A Response from: Martin Behrens

Mr. Superales, Thank you for taking time out of your busy schedule to write a review. This is always appreciated. Its good hear that Danny was knowledgeable and professional in his work; adding friendly and sociable is also important, it helps to create a good rapport between the tech and the customer.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service and professional
Michaelos Tyson
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark (The technician) was very courteous and knowledgeable. Answer all my questions. Mark was done in no time. Really like his workmanship and his attitude towards his work. Thank you very much for saving our day since both of my car was inside the garage at the time the torsion spring broke.
Bart
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason Dawson and his apprentice came and were proactive and up-front with what they needed to do to fix our broken torsion spring system and rollers. Thanks to Precision for being flexible and making our house call and repairs happen ASAP!
Paul Greene
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy with the service and your rep (Chris) will be asked for by name if I have any problems in the future!
Mike Stapleton
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very helpful and nice
Antonio Autrey
Service Provided:
Broken Garage Door Spring Repair
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