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Read what people are saying
about Precision Garage Door in:

Cibolo, TX

Precision Garage Door of San Antonio
has received 150 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

Very courteous and professional. Jason took care of my problem in no time. Thanks so much.

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A Response from: Martin Behrens

We strive to provide fast, friendly, professional service! We are so happy Jason was able to get your repair done quickly and right! Thank you for choosing Precision!

Service Provided:
Garage Door Repair

Review:

I have seen your commercials and you have good reviews.

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A Response from: Martin Behrens

We love our customers! Thank you for choosing Precision for your garage door services!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Arrived in a timely manner Corrected the problem

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A Response from: Martin Behrens

We strive to be on time and get your services done quickly and professionally. Thank you for choosing Precision Garage Door!

Service Provided:
Garage Door Opener Repair

Review:

I called in the morning about the broken spring in my garage. James Ward was able to come out and fix the broken spring immediately and convert my cheap setup with a torsion system. James was fast and informative and was in and out in about an hour. Thanks, James!!

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A Response from: Martin Behrens

Thank you for taking the time to write us a great review. James is one of our best! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision Doors is always so responsive and James explains every little step plus gives great tips to better maintain your door! Excellent service!

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A Response from: Martin Behrens

We strive to give excellent service to all our customers. Thank you for the kind words, we are so happy that James was able to give you some great tips. We appreciate that you continue to choose Precision Door for all your Garage door service needs!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

Very polite and kind, excellent customer service skills, very knowledgeable and precise. Demonstrated to me what was wrong and what needed to be done.

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A Response from: Martin Behrens

Thank you for choosing Precision Door. We are are happy we were able to be of service! Thank you for taking the time to write us a great review, we appreciate your business!

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

I chose Precision because of the great reviews. Brent and the other young man were courteous, professional and got the job done quickly. I would definitely recommend.

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A Response from: Martin Behrens

Reviews are definitely important. We love new customers and do a lot to earn that recommend.

Service Provided:
Garage Door Repair

Product:
Opener

Review:

Great job today! The worker was very……knowledgeable, to only been on the job, for five months. He explained everything in great detail. He took the time and opportunity, to explain in detail, about the two options. I was more than satisfied, with the entire process. I would highly recommend this company. They under promise but over deliver. Outstanding customer service and job today.

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A Response from: Martin Behrens

Gaining the confidence of another customer is a real compliment to us. Thank you so much.

Service Provided:
Garage Door Repair

Review:

Excellent Customer Service and Experience!!!! James W. was on time and explained everything being done and was able to do the work on a Saturday!!! THANK YOU!!!

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A Response from: Martin Behrens

Being able to explain to customers what repair is needed has always been something we excel at. THANK YOU!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Outstanding Technician!!! Service and procedures were fully explained. I was very impressed with the Technician. He’s a great representation of Precision Door Service!!!

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A Response from: Martin Behrens

A full explanation of work needed is the only way Precision will move forward with a job. An informed customer avoids feeling pressured and that is our goal. No one should feel forced into a sale at any point.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Service technician Brett offered several options to us for a garage door tune-up. Very efficient and knowledgeable and adjusted/lubed garage door so that less stress was on motor. Highly recommend.

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A Response from: Martin Behrens

YES! Those several options presented to you ensure no customer feels pressured by any high stress sales tactics. Love this comment!

Service Provided:
Garage Door Repair

Review:

Service was friendly, fast, and professional. Technician explained the details of the repair and performed the work with high quality.

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Service Provided:
Garage Door Repair

Review:

Awesome service and very professional

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Received outstanding professional service. Within minutes serviceman knew exactly how to fix the problem and had all the parts to complete the task.

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A Response from: Martin Behrens

Theres nothing like being fast and professional! Thank you for taking a minute to comment

Service Provided:
Garage Door Repair

Product:
Springs

Review:

My service providers were very professional and knowledgeable great service and a happy customer.

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

I am so pleasantly surprised at the quality of work performed during the installation. I was expecting to be quoted and then schedule services a later date. My jaw hit the floor when they were ready to get started immediately. James and Brent were absolutely amazing! They showed up early, explained everything in detail, did quality work, and answered all of my questions. I have no complaints about the work performed. I will absolutely recommend your company to anyone in need of garage door services.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellent service by Brent

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A Response from: Martin Behrens

Thanks for taking a minute to rate us and our techs!

Service Provided:
Garage Door Repair

Review:

Outstanding service. Technician was extremely knowledgeable, professional abd polite.

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A Response from: Martin Behrens

YES! Another great report for our technicians. These guys pour not only their knowledge but their whole heart into the services they perform. Its wonderful to hear it recognized. Thanks Billie!!

Comment from: Billie Van

Martin, You technicians treated me like a valued member of their family. Could not ask for better service.

Service Provided:
Garage Door Repair

Review:

Great work and presentation from Brent and Luis. Brent was very professional and thorough in troubleshooting the problem and providing solution options. I would recommend precision doors to all my friends and family.

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A Response from: Martin Behrens

Robert our techs are amazing! So glad you agree. We troubleshoot to avoid future problems and give you options to proceed. The referral of friend sand family is the best one we could get from any customer! Thank you. We welcome them and look forward to servicing them in an outstanding way as well.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Brent is a true professional!

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A Response from: Martin Behrens

Hello Yulanda thank you for the 5 star review!

Service Provided:
Install Garage Doors

Review:

Brent Huffman was very knowledgeable and very professional. I really appreciated his service.

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A Response from: Martin Behrens

Hello Mr. Burney we appreciate the 5 star review!

Service Provided:
Garage Door Opener Repair

Review:

My Dad recommended you all.

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A Response from: Martin Behrens

Hello Mr. Reisner thank you for the 5 star review!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Julian arrived and took care of us with the true professionalism that your company has always represented with us. Thank you

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A Response from: Martin Behrens

Hello Michael we appreciate you taking time to leave us a review!

Service Provided:
Garage Door Repair

Review:

For the quality of customer service the price is very competitive in this market. There is nothing better then the piece of mind you will have knowing that this staff truly is knowledgeable in their craft. Work ethic is very hard to come by these days. Precision can be very proud in the people they send out to represent them in the field. Thank you for making this a painless process.

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A Response from: Martin Behrens

Hello Mr. Taylor thank you for leaving us a review! We are glad to hear that you are satisfied with our service.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Horrible experience. This is a shakedown operation. DO NOT allow these people into your home or on your property; they will demand a service fee that isn’t disclosed by Angi.com or by their call center. After refusing to be taken advantage of, the servicemen reluctantly left my home. Had I not sternly “escorted “ them out, they’d have occupied my kitchen all evening demanding fees that weren’t agreed upon. Simply put, crooks; buyer beware and use any other company. These people are dishonest.

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A Response from: Martin Behrens

Hello Mr. Sida thank you for taking a moment to write a review. After reviewing the recordings and speaking with all the persons involved I would like to extend my apologies. It has been determined that you were never quoted a service call charge. When it was discovered that a service call had not been quoted to you, a verbal apology was extended to you by the Operations Manager on 10/25/2021 prior to you writing a review. Our intent was not to "shake you down' or ''take advantage of you'' but collect a service call fee that should have been quoted to you in the initial call to our company. As you can see from out 3,262 reviews and the 18 years in business, taking advantage of our customers is not the way we do business. In fact, our goal is to provide exemplary customer service. It is through customer comments that we are able to learn & grow as a company. We again sincerely apologize for the miscommunication and hope you would consider us in the future should the need arise.

Service Provided:
Garage Door Repair

Review:

Prompt service response for a simple issue. Replaced broken remote opener. Technician was courteous.

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A Response from: Martin Behrens

Thank you for leaving a kind review for Brent, Mr. Greene!

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Fantastic, quick, professional service. 10 out of 10 recommend this company for garage door needs

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A Response from: Martin Behrens

We appreciate you taking time and leaving us a 5 star review Mr. Dodaro.

Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

Great technician and quick thorough install.

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A Response from: Martin Behrens

Hello Ms. Mitchell we are glad Caleb was able to help you out. Thank you for your review. We appreciate your business!

Service Provided:
Garage Door Opener Install

Review:

Very professional!!! Fixed my issue in a timely manner. I am extremely pleased with their service!!

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A Response from: Martin Behrens

We are happy to hear we were able to resolve your issue to your satisfaction.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Had previously had a repair done by Csleb. He is unusually courteous, alwayds on time and doesn’t quit until the job is done This time he replaced the garage door opener ordered out new door snd stayed until lost 7 PM to get the motort loaded on my IPhone Can’t say enough good about Caleb. He certainly makes your company a good bet for prompt excellent service Thank you D Wilhelm

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A Response from: Martin Behrens

Thank you for the wonderful review! It is great to hear that Caleb met and exceeded your expectations.

Service Provided:
Garage Door Opener Install

Product:
Opener

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(210) 775-0743

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Precision Overhead Door of San Antonio
Office: (210)590-1250
2502 Freedom Drive
San Antonio, TX 78217