Read what people are saying
about Precision Garage Door in:
San Antonio, TX
Precision Garage Door of San Antoniohas received 2839 reviews, averaging 4.94 Stars:
San Antonio, TX
Product:
San Antonio, TX
Outstanding customer service. Excellent technicians
- James Ardoin
Outstanding customer service is one of our main goals. Thank you so much for noticing and commenting!
San Antonio, TX
Jason did a great job! He was informative, patient and worked diligently to solve the problem. I highly recommend his work!
- Ana Guerra
Always trying to achieve the "highly recommend" status. Love that we left so much of an impression. Thanks for the referrals!
San Antonio, TX
Brent was very courteous, thorough and informative. He answered all my questions and demonstrated for clarity. Did not feel like there were any pressured upsales either.
- Angela Cooks
No one likes pressure upsells. We train our technicians to inform you, not sell you. It's a pleasure on our end to hear this is the experience was such a positive one.
Product:
San Antonio, TX
Fast professional service.
- John Laconico
To the point. Love it. So happy to help so well.
San Antonio, TX
Quick response to my issue. Very polite technician and explained everything. Thanks, feel so much safer now!
- Ronda Saenz
Safety is such an important topic in our industry. Until you can close and secure your door you and your family are at risk. So glad to be of service....and so immediately as well. We love safe customers!
San Antonio, TX
Installer very professional. Explained initial problem and proposed options to correct. He recommended good maintenance practices, cleaned the area, and was personable and a good representative for Precision.
- Diane Cooper
Explaining our suggestions and the work we need to do is so important to almost every customer. We offer different options ranging in price so no one feels pressured into something they don't know about. We have almost 20 years experience so knowledge comes with the territory. Happy to share!
San Antonio, TX
Techs called and asked for permission to be early. They were very knowledgeable and professional. Cost was like 75 % less than I thought it would be! These guys are the Best!
- Russell Weaver
We LOVE hearing that you were so satisfied Mr. Weaver! At Precision Door we try to be the best around and are grateful you expressed such satisfaction with us!
San Antonio, TX
I would like to thank The staff and technicians that stand behind Precision you guys are awesome. You definitely help me out very knowledgeable and straightforward.
- Andrew Rizo
Much appreciation Andrew for taking the time for such a great relay of your experience at Precision Doors. We strive to meet industry standards as well as the standards set by the customers.
Product:
San Antonio, TX
Mr Nur Watts did an exceptional job, going beyond what I expected to repair my garage door. He courteous and professional throughout the service call. I am well-pleased with my decision to contact Precision Overhead Door.
- Todd Ryktarsyk
So good to hear! Our techs train long and hard to be able to deliver information and professionalism together. And we pride ourselves on being courteous- so glad it shows! Thanks for taking time to leave a good review for us.
San Antonio, TX
My invoice said the installer charged to install a door. Only thing he did was attach the cable and put one roller back on. Your prices are absolutely insane.
- Mary Rand
Mrs Rand, We are very sorry you feel unsatisfied or under served. That is never our intention. Although every one is entitled to their opinion I need to remind you of some important things.... *The service fee was waved by your technician in it's entirety as were ALL labor costs. *There is no mention at all anywhere on the invoice of us being called out to INSTALL a door. Your invoice states we were called out to SERVICE your door. *Our fee is not based on time it takes to repair. Our fee is based on the ability to know what to fix as well as having the proper equipment to do so. Putting a roller back on might seem like no big deal to you but there are so many adjustments that need to be made to even GET TO the roller. Precision door has never claimed to be the cheapest. This is an industry that falls into "you get what you pay for." We have claimed to be the best and deliver that quality of an experience. We would of course like to keep you as a customer but we realize Precision isn't right for everyone.
San Antonio, TX
Garage door wouldn't open. Art Fuentes came as promised. Did some Trouble shooting & door worked. Probably will need new garage door opener sometime in near future.
- Micaela Buecher
San Antonio, TX
Great job!
- Dan Zulli
San Antonio, TX
Jason Dawson did excellent work our garage door open with ease now.Exceded expectation.service performed was done is excellent.Experience was professional.Thanks You Jason Dawson & Precision Door Service.
- Leticia Santos
Our staff here at Precision trains to exceed expectation....from the techs to every employ involved along the way. We just love hearing that it made a difference in your garage door experience! Thanks Leticia!
Product:
San Antonio, TX
Very kind young knowledgeable man!
- Diana Sallard
Mrs. Sallard thank you for the great review! We love hearing you were so happy!
Product:
San Antonio, TX
Double door, spring broke, cables came off what a mess. Called Precision Door, Kevin came out and within an hour was back in business. Kevin gave me options and I elected to upgrade from a single spring to dual springs and much sturdier cables, new rollers and now Door operates like new!!! Thanks for the great service.
- Bryan Alyea
So glad we were able to fix your garage door issue in under an hour. We try to do it in less than 2 hours but 1 hr is even better! We are elated to hear our techs are doing their jobs so very well!
Product:
San Antonio, TX
I’m a return customer because I was impressed by your professionalism back in 2016. Today Patrick came out to service my door opener and the door. He was so informed on what needed to be done. Honest and efficient. Thank you.
- Louise Mathews
Louise we love to hear that you were impressed by our professionalism....and even better that we still exhibit that to this day!! Our techs study very hard to be so informed and efficient! Thank you so much!
San Antonio, TX
Travis did an outstanding job. I got the end product I wanted in a timely manner, and a professional, knowledgeable attitude
- Michael Wilcox
Thanks Michael, for the compliment so big! We pride our technicians on both their knowledge and professionalism. Glad you noticed!
Product:
San Antonio, TX
Travis was very professional and installed my new garage door opener very quickly. It works great! They were fast and were able to come out same day. I'll be coming back.
- Devin
We know everyone's time is important, so we at Precision aim to do a job in the fastest amount of time possible. We quite often are able to do same day work at a higher standard than most.....
Product:
San Antonio, TX
Excellent job!!
- Bruce Stewart
We appreciate the post Bruce. We work hard for those 5 stars and are glad you are happy with our work!
Product:
San Antonio, TX
Great service!
- Frank Black
Thank you for the 5- star rating Frank. We do our best!
Product:
San Antonio, TX
Replaced the spring on overhead garage door. Purchased door opener a few months ago and Tech offered to replace the spring informing us that it could fail. When door wouldn’t open thought he was trying to eliminate the known failure that was coming.
- Charles Dupont
Thank you Charles for pointing out the expertise of our technicians. We are always trying to help, not sell. We pride ourselves on genuine communication with each customer. Great to hear it's working and preventing problems!
Product:
San Antonio, TX
This morning my I had my garage door repaired by Jason D and it was a painless experience. He made a courtesy call to let me know he was on his way, he showed up on time, and he explained to me in detail what the issues where. He also gave me the breakdown of the price for the repair and was detailed about the warranties as well. Once the repair was completed he allowed me to inspect what he had repaired to ensure that the work was completed correctly. He also did a fantastic job cleaning his work area. Overall Jason went above and beyond and provided exceptional customer service!
- Crystal Bagley
Crystal, your review really hits home with us. Very heartfelt commentary from you and we are ecstatic to hear what an above average job our tech did for you. We strive to make sure our customers do not feel sold or pushed into unnecessary repairs. Very good to hear you felt so informed and that the choices you made were educated choices. Thank you for taking the time to leave such a detailed review!
San Antonio, TX
All of the above
- Benito Garza
We are all smiles when we get a 5-star review. Even saying a little means a lot Benito. Thank you!
San Antonio, TX
Great work by Mr Nur. Very knowledgeable and professional...Thank you for your great service.
- Alfred Gallardo
Product:
San Antonio, TX
I needed major garage door repair. I contacted Precision after looking on the internet and liking their reviews. Service man Nur showed up and introduced himself. A very nice man. He saw my garage door. Examined the problem(s), and made an assessment. He presented me with three solutions with no pressure to choose one. I selected one and he went right to work. Very knowlwdgeable about his work. He explained to me what he was doing and carried on. After he finished he explained to me everything he did. My door was working again. It was a very hot day and he did an excellent job. Thank you Nur for a job well done!!! Thank you Precision. I will gladly recommend you to anyone who needs their garage door fixed!!!
- Tommy Acosta
Mr. Acosta, biggest thanks for such a thorough description of your experience with Precision. A review like that made our hearts happy. Truly. We work so very hard to make sure our customers never feel taken advantage of and that the choices stay in their hands & under their control. We would absolutely love the chance to service any referrals you send our way. Referrals are after all the highest compliment any company can receive and we are proud you were so satisfied.
Product:
San Antonio, TX
Excellent service
- Lloyd Bagwell
Thank you for the positive comments Lloyd
San Antonio, TX
Fast response, very professional, and Brent explained everything what needed to be done.
- Rosa Hester
Rosa your opinion means a lot to us. Thank you for taking a minute to share with others the detailed account of our visit, work and your satisfaction with all of it!
Product:
San Antonio, TX
Nur, the technician was great. Explained everything, gave me options, and provided solid service. He was professional, courteous, and friendly. A good experience all the way round. Many thanks.
- Mike & pam Appleby
Applebys, We are so happy that you guys were so pleased with our technician and our work. All of our techs are knowledgeable but Nur is among the best- we agree. Please call us for any of your future garage door needs!
San Antonio, TX
Noah was a great tech and explained everything that needed to be done
- Richard Boyd
Richard thank you taking a minute to compliment or technician's effort and knowledge. We believe in our customers making informed decisions throughout the buying process and we are SO pleased that you feel as though he did well with that. We look forward to servicing your doors for years to come.
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Mr Watts is very professional and honest from quote price to repair. Mr watts, repair procedures is methodically prepared from setting tools to parts. Repair took less than an hour from the time he sets tools and parts. Great job!!! Recommended.
- Joselito Sacramento