Read what people are saying
about Precision Garage Door in:
San Antonio, TX
Precision Garage Door of San Antoniohas received 2889 reviews, averaging 4.94 Stars:
San Antonio, TX
Thank you for your review Mr. Schulz!
San Antonio, TX
Called for garage door service on Thursday, May 19th. I have American Homeshield but wasn't sure if they could get someone to me the same day. To make a long story short, after speaking to the service technician from Precision, who seemed very nice and personable, I was looking at paying near $3200 for a new garage door since everything that was broken according to the service technician couldn't be fixed due to the damage he assessed. I was able to get a vendor from American Homeshield to come that day and fixed all the components that I was told earlier couldn't be fixed. I ended up paying $450 out of pocket. Garage door was fixed in about an hour and works better than before.. At the end of the day I was a little disappointed in Precision and if I could score a 0 I would have. I'm not too happy with this experience this past week with your company and will definitely not use or refer anyone in the future. I feel violated and mistreated. I believe I was almost scammed. What do you think?
- Chris Burnett
San Antonio, TX
Precise Door has staff who cares for us customers. My request for a tech was carried out swiftly because my garage door needed to be repaired rght away. Arturo did a good job. Thank you!
- Gloria Mangum
Thank you Ms. Mangum for the opportunity to perform service on your garage door. We appreciate your business.
San Antonio, TX
Art Fuentes did an excellent job getting my 40 year old garage door back in service. There were a lot of challenges to overcome but Art came up with solutions to each one. I appreciate his diligent efforts.
- Dom Demao
We appreciate you letting us know that Art was able to resolve your garage door needs.
Product:
San Antonio, TX
Very happy with service and employee who came out. He was able to diagnose the source of our issue quickly. We were offered options and settled on a repair. Service employee was friendly, knowledgeable and efficient. Very satisfied with our repair. Will use again.
- Patricia Odrobina
Thank you for taking the time to send us a great review. So glad we were able to help you.
Product:
San Antonio, TX
We've used your services for several years now & have never been disappointed.
- Susan Beardslee
We are very happy to be of service and that you're satisfied. Thank you!
Product:
San Antonio, TX
Thank you so much! Checked everything on the door and repaired what needed to be done with thoroughness and explanation of what and why. Will use Precision again.
- Bettye King
We are glad to provide you with the details about your garage door repairs. It is great to hear you are satisfied.
San Antonio, TX
Very professional and knowledgeable
- LLJ
Thank you for your review.
Product:
San Antonio, TX
Professional inspection. Caleb was excellent at troubleshooting and finding a cost effective solution. He also provided long term options. Would definitely call again.
- Jon Carlson
Great to hear we were able to help you. Caleb has a vast knowledge on garage doors. We are proud of him for meeting and exceeding your expectations.
San Antonio, TX
The best service ever! On time, quality work and just overall a great experience. Caleb is the best! Highly recommend Precision Door.
- Monica Pipes
Thank you for taking time to write us a review, Ms. Pipes! Caleb is very knowledgeable and resourceful.
Product:
San Antonio, TX
We have used Precision Door for our garage doors on 3 houses now. Every time we are very satisfied with the workmanship, quality, and professionalism of the installers. I would recommend them to anyone! Thanks!
- Steven Paulson
Your 5 star review means a lot to us, Mr. Paulson ! We always strive for the best quality in service and customer care. We appreciate your business.
Product:
San Antonio, TX
Great service and great employees, very professional technician, Nor did a great job!
- David Shore
Thank you Mr. Shore for your review, we appreciate it!
Product:
San Antonio, TX
Great job on door. Working great. Thanks!
- Steven Kung
Thank you for taking time to leave us a review, Steven!
San Antonio, TX
Art was amazing!! Very personable and knowledgeable. He is definitely a keeper for your company!! I would recommend him and your company to all my friends!! Just a suggestion to your company you need to make sure the techs have a first aid kit in their truck!
- Maryann Pagerly
We appreciate your 5 star review Ms. Pagerly and feedback! We love having Art as part of our team, he is very resourceful and professional.
San Antonio, TX
Had a positive experience with Precision from making appointment to completion of door repairs. Technician,Jason Drew, was professional and knowledgeable. Jason did an excellent job and made my experience with Precision a positive one.
- James Ardoin
We appreciate your review about Jason, James! We are proud of him for always taking customer service very serious & glad he met your expectations.
San Antonio, TX
Caleb was very professional and immediately found the problem.
- Linda Fallis
We appreciate your review, Ms. Fallis!
San Antonio, TX
Jason did a great job for us. He was friendly, fast and reviewed all our options well. We will use Precision again.
- Suzanne Norton
Jason is very professional and knowledgeable. We are glad he gave you the available options and the best solution for your garage door needs, Ms. Norton!
San Antonio, TX
Precision has been reliable when I need them. Scheduling hasn’t been a problem maybe because I’m a retuning customer, but in any case I’ve been very happy with their work. So far so good... I give them 5 stars, customer service and quality of work!
- Robert Gutierrez
Mr. Gutierrez, Thank you for your continued business and preference. We take Customer Service very serious and we're glad Kevin met your expectations!
Product:
San Antonio, TX
Jason did a great job communicating before and during our job. They are prompt and provide fantastic service. They replaced our garage door a few years back and recently replaced our opener system. Will definitely use again for any garage door needs.
- Alison Madrid
Your review and customer satisfaction is very important to us, Ms. Madrid! We appreciate you taking time to leave Jason is review. We're always happy to help with your garage door repairs if there's ever a need.
Product:
San Antonio, TX
Excellent knowledgable. very knowledgeable
- Jozaier Duglas
Thank you for writing Nur a review, Mr. Duglas!
Product:
San Antonio, TX
Fastest service ever Friendly staff and honest in assessing and pricing work
- Lynne Roybal
Customer service is always our priority, Lynne! We appreciate your business. Thank you for taking the time to write us a review.
Product:
San Antonio, TX
Excellent craftsmanship. Clear communicator. Respectful. I continue to use them and highly recommend them to others.
- Nancy Gomez
We appreciate your business, Ms. Gomez. Thank you for your review!
Product:
San Antonio, TX
Kevin Walls our Technician did an awesome job providing an estimate, explaining the costs and options, and replacing the garage door motor. He was very nice and provided excellent customer service, which is in my opinion the best representation of any business! He ensured we understood how the new motor worked and made sure we were satisfied before leaving my home. I recommend Precision and Kevin to anyone needing a garage door repair or replacement.
- Marcus Elam
We appreciate your review Mr. Elam, We are proud Kevin for meeting the level of customer service you expected. He is very professional and always goes above and beyond to make sure all customers are taken care of. Thank you for your business and recommendations!
Product:
San Antonio, TX
my torsion spring broke and one of the cables. Your service tech Arturo came out on time. He gave me an estimate for new springs cables recommended new rollers. thought it was a little high. then he explained what he was going to do and the warranty so the wife and i decided to go for it. I watched him do his work real professional explained what he was doing. He went to his truck to get a part and said he talked to his supervisor and he said i only needed one spring. so my bill would be cheaper. that was so cool what he did. the door sounded really good going up and down. then he told me something i could do to my door to help it.
- Mike
Thank you for taking time to leave us a review Mike! We are proud of how resourceful Art is and how careful he explained everything to you. New rollers and spring will have your door working just like new. We appreciate your business.
Product:
San Antonio, TX
Alec provided excellent service. He carefully evaluated our garage doors and appropriately advised my wife and me of his recommendations.
- Skip Cox
We are glad Art was able to take care of your garage door, Mr. Cox! We appreciate your review.
San Antonio, TX
Wonderful service with great attention to detail!
- Amanda
Thank you for leaving us a 5 star review Ms. Adams!
Product:
San Antonio, TX
My door would not open due to the safety sensors were not working. It turned out the sensors were not replaced when the opener was installed. Notified precision of the problem, an appointment was scheduled for the next day to correct the problem at no charge. Everything was taken care of in a timely professional manner. Thank you.
- Terry Paine
Thank you for your review, Ms. Paine! We are happy to know Paul was able to reset those limits on your PDS800 motor and got it working for you! we appreciate your business.
San Antonio, TX
Art Fuentes was very professional and knowledgable. Explained the problem concisely and fixed it. Super nice technician.
- Lee Burrows
We are proud of the professionalism and customer service Art provided for you, Mr. Burrows! Thank you for your review.
San Antonio, TX
Great customer service from Lee and Kevin!
- Dee Eisenbraun
Thank you for leaving us a review for Lee & Kevin, Ms. Eisenbraun!
Product:
San Antonio, TX
Professional work!
- Albert Olague
Paul is very professional and always performs quality work. We appreciate you taking time to leave a review for him!
Mr. Behrens was thorough with excellent customer service. His was helpful with additional services Precision was available to provide. Good salesman! Looking forward to purchase in the future a better garage door.
.png){kind=icon}
Excellent service Kevin was very helpful.
- Gerald Schulz