Read what people are saying
about Precision Garage Door
Precision Garage Door of San Antoniohas received 4539 reviews, averaging 4.94 Stars:
Boerne, TX
Hi Mr. Owen, thank you for giving us 5 stars on your review! We appreciate your business!
New Braunfels, TX
Fantastic job Efficient and polite installer
- Raymond Derderian
Hi Raymond, thank you for your 5 star review! We appreciate your business!
Product:
San Antonio, TX
I called Precision because our garage door broke and I could not get the door opened or closed. I called another company I had used before but they quoted 4 days to come out, which was not going to work. After some online searching I called Precision because they could do same day and the reviews from other customers were so good. I’m glad I did. My technician, Nur, talked me through all of my options, showed me the inherent weaknesses in my existing system (which the other company had not), and got me up and running again.
- Jason Shell
Hi. Mr. Shell, thank you for sharing your experience with us, and our technician, Nur! We appreciate your business, and 5 star review!
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San Antonio, TX
Fast and courteous service Resolved my issue expertly and quickly
- Jose Velasquez
Mr. Velasquez, thank you so much for your 5 star review!
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San Antonio, TX
Patrick was amazing. I was given several options and he answered every one of my questions with confidence. He got my garage door fixed while I wait for a new overhaul to be installed. He presented himself in a very professional manner.
- Karla Kent
Hi Ms. Kent, thank you for your 5 star review on us & our tech! We appreciate your business!
San Antonio, TX
Excellent customer service, Thank you!
- Mercedes Jamieson
Thank you, Mercedes, for your 5 star review! We appreciate your business!
San Antonio, TX
Booked my appointment online as soon as my torsion spring had snapped around 7pm. By 10am the next day, Kevin Walls was at my house, and he called about 30m ahead of time to let me know he was on the way. Kevin was a fantastic technician and very personable. There was no up-selling, and he worked with me on what I need and don’t need. He completed the job in less than an hour, and he walked me through the work when he was done. Everything is digital with Precision as well. They bring an iPad, show the detailed breakdown of your bill, and process payment electronically with an email receipt. Thanks Kevin!
- Clint Campbell
Hello Mr. Campbell, we appreciate you taking the time to give us, and our tech a great review! We appreciate your business!
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San Antonio, TX
Travis was courteous, professional, prompt, explained everything he was going to do, then he did all that plus a little extra. Couldn't ask for better service.
- Clay Olmstead
Hi Mr. Olmstead, thank you for your 5 star review and review on our tech! We appreciate your business!
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New Braunfels, TX
Really enjoyed meeting Brent and he did a wonderful job fixing the weather stripping on our garage door.. Excellent service
- Sam Mcdonald
Hi Mr. Mcdonald, we are happy to hear you enjoyed your experience with us. Thank you for your business, and 5 star review!
Pleasanton, TX
On time. Friendly. Very informative of the things i needed to know!
- Darren Robinson
Mr. Robinson, we appreciate your business, and for giving us a 5 star review!
San Antonio, TX
Tech came out. And right away wanting to sell me new door and warranty , afraid to attempt to repaire door, not afraid to charge me.
- Adam Torres
Hello Mr. Torres, Thank you for taking the time to write this review. We do research based on customer comments to make improvements on how to better serve our customer. While doing this I viewed the Safety Inspection Checklist completed by the Technician while he was in your garage. Out of 25 safety items 11 of those items were a FAIL. To refresh your memory I am including the FAILED items in my response. The following items are on the FAIL list. Door Condition: Door Balance, Spring Tension, Rollers, Cables (homeowner supplied wrong size), Center Bearing, Hinges on Left side worn out, Right side replaced by Homeowner, Bottom Weatherseal, Panel Condition – all stiles pulling away from panels. Operator Condition: Surge protector, Operator Reinforcement Bracket Tech Evaluation: Windsor door, stiles pulling away from sections. Homeowner attempted to fix. Homeowner replaced cables at the same time and dropped all tension on spring. Door is structurally compromised and requires replacement of entire system. Windsor doors are no longer available in the San Antonio market. Since the stiles on your Windsor door are pulling away from the panels we are not able to replace the panels. After completing the research into your review I have found the Technician presented you with the most cost-effective option to repair your door. Unfortunately for you, the best option is to replace the door not to repair it.
San Antonio, TX
Great job by Jason. Very nice and very efficient. Will not hesitate to ask for him if need be. Nance and Alex Oliver
- Nancy Oliver
Hi Nance, and Alex, thank you for your 5 star review, and review on our tech! We appreciate your business!
Fair Oaks, TX
Knowledgeable technician. Worked quickly. Great quality work. They are my go to garage door people.
- Gregory Muenster
Hi Mr. Muenster, thank you for allowing us to be your go to garage door people! We appreciate your business, and 5 star review!
San Antonio, TX
Showed up on time and the service and knowledge about the repairs was great
- Rick Campbell
We appreciate your 5 star review, and business, Mr. Campbell!
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Converse, TX
Very informative and thorough! Excellent work ethic. Customer service like I’ve never received in the service and repair industry. Ask for Jason!
- Michael Villacorta
Thank you, Mr. Villacorta, for giving us and our team a 5 star review! We appreciate your business!
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Canyon Lake, TX
I filled out an online request for service late on a Friday night and within minutes received a phone call and scheduled an appointment for the next day. Brent came out and within minutes had checked out the garage opener and suggested three options for repairs and gave me his honest recommendation. He had the opener fixed and adjusted with 30 minutes and was on his way. Very knowledgeable and professional! I highly recommend!!
- Mark Schumacher
Hi Mr. Schumacher! We are very pleased to hear about your positive experience w/ Precision, and recommending us!
San Antonio, TX
On time. It took less than an hour to get us up & running.
- Shirley Busker
Hi Shirley, we are happy to hear you were pleased with our services! Your 5 star rating and business is appreciated!
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San Antonio, TX
Excellent service, prompt, friendly and knowledgeable. I would definitely recommend for all garage needs!
- Ann O'connor
Hi Ms. O'connor, thank you for your review and future recommendations. We appreciate your business!
San Antonio, TX
Travis took care of our door and opener as promised and left our garage clean (the way he found it). Thanks so much!
- Tim Briggs
Thank you, Mr. Briggs, for your 5 star review! You're very welcome, sir. We appreciate your business!
Product:
San Antonio, TX
Our technician Jason did an excellent job. He was friendly, professional and very knowledgeable. We are very pleased. Our garage door has not operated this good in 20 years. We would definitely use Precision Doors again and I highly recommend this company.
- Kelly Rathmell
Hi Kelly! Thank you so much for your 5 star review on us! We do appreciate your business & willingness to spread the word on our quality doors in San Antonio & our surrounding areas.
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Seguin, TX
Jason was very professional and courteous with his repair and communication.
- Weldon Maypole
Hi Mr. Maypole, we appreciate your 5 star rating on our tech and your business!
San Antonio, TX
Jason did an excellent job. Very friendly and also very quick. He knew his craft and gave me a few pointers for things to look out for moving forward. ?????
- Anthony Waters
Hi Mr. Waters, we are pleased to hear Jason was able to help you out. We appreciate your business & 5 star rating!
San Antonio, TX
Patrick responded within an hour of my call for service on my garage door that would not open. The door is several years old so I was expecting to have to replace it. After Patrick assessed the problem, he said it was easily repairable and he could do a complete overhaul. He did an excellent job and was finished within 2 hours. Precision may not be the lowest cost garage door company in the area but you can’t beat their prompt service and quality work. You get what you pay for!
- Dan Green
San Antonio, TX
Was on site in less than two hours . Fixed my issues with the garage door and showed up with a can do attitude!
- Wallace Warren
Thank you for your 5 star review! We appreciate your business!
San Antonio, TX
Outstanding service!!! Travis did a fantastic job!!!
- Paul & pamela Raabe
Thank you Paul & Pamela for your 5 star review ! We appreciate your business!
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Canyon Lake, TX
Brent was very personable, knowledgable, and professional! We will definitely use Precision for all of our future garage door needs.
- Peg Curtis
Thank you for the 5 star review on our tech, Brent! We appreciate your business!
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Canyon Lake, TX
Excellent service very knowledgeable technician. Service was fast and performed well. Will definitely use their service again.
- Charles Patty
Thank you, Charles, for the great review!
La Vernia, TX
Did a good job
- Sonny Lyssy
Hello Sonny thank you for taking time to leave us a review! We appreciate you taking the time to talk to us to see how we can improve as a company. We appreciate your business!
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Helotes, TX
Art did a great job, very knowledgeable
- James Fitzgerald
Thank you for your feedback!
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San Antonio, TX
They came out right away with no extra emergency charge. Upfront estimate and very nice technician. Garage door working beautifully now
- Naomi Bott
Thank you for the awesome 5 star review!
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Very personable and very professional. I appreciate it so much.
- Gerald Owen