Read what people are saying
about Precision Garage Door
Precision Garage Door of San Antoniohas received 4559 reviews, averaging 4.94 Stars:
San Antonio, TX
Hello Mr. Torres, Thank you for taking the time to write this review. We do research based on customer comments to make improvements on how to better serve our customer. While doing this I viewed the Safety Inspection Checklist completed by the Technician while he was in your garage. Out of 25 safety items 11 of those items were a FAIL. To refresh your memory I am including the FAILED items in my response. The following items are on the FAIL list. Door Condition: Door Balance, Spring Tension, Rollers, Cables (homeowner supplied wrong size), Center Bearing, Hinges on Left side worn out, Right side replaced by Homeowner, Bottom Weatherseal, Panel Condition – all stiles pulling away from panels. Operator Condition: Surge protector, Operator Reinforcement Bracket Tech Evaluation: Windsor door, stiles pulling away from sections. Homeowner attempted to fix. Homeowner replaced cables at the same time and dropped all tension on spring. Door is structurally compromised and requires replacement of entire system. Windsor doors are no longer available in the San Antonio market. Since the stiles on your Windsor door are pulling away from the panels we are not able to replace the panels. After completing the research into your review I have found the Technician presented you with the most cost-effective option to repair your door. Unfortunately for you, the best option is to replace the door not to repair it.
San Antonio, TX
Great job by Jason. Very nice and very efficient. Will not hesitate to ask for him if need be. Nance and Alex Oliver
- Nancy Oliver
Hi Nance, and Alex, thank you for your 5 star review, and review on our tech! We appreciate your business!
Fair Oaks, TX
Knowledgeable technician. Worked quickly. Great quality work. They are my go to garage door people.
- Gregory Muenster
Hi Mr. Muenster, thank you for allowing us to be your go to garage door people! We appreciate your business, and 5 star review!
San Antonio, TX
Showed up on time and the service and knowledge about the repairs was great
- Rick Campbell
We appreciate your 5 star review, and business, Mr. Campbell!
Product:
Converse, TX
Very informative and thorough! Excellent work ethic. Customer service like I’ve never received in the service and repair industry. Ask for Jason!
- Michael Villacorta
Thank you, Mr. Villacorta, for giving us and our team a 5 star review! We appreciate your business!
Product:
Canyon Lake, TX
I filled out an online request for service late on a Friday night and within minutes received a phone call and scheduled an appointment for the next day. Brent came out and within minutes had checked out the garage opener and suggested three options for repairs and gave me his honest recommendation. He had the opener fixed and adjusted with 30 minutes and was on his way. Very knowledgeable and professional! I highly recommend!!
- Mark Schumacher
Hi Mr. Schumacher! We are very pleased to hear about your positive experience w/ Precision, and recommending us!
San Antonio, TX
On time. It took less than an hour to get us up & running.
- Shirley Busker
Hi Shirley, we are happy to hear you were pleased with our services! Your 5 star rating and business is appreciated!
Product:
San Antonio, TX
Excellent service, prompt, friendly and knowledgeable. I would definitely recommend for all garage needs!
- Ann O'connor
Hi Ms. O'connor, thank you for your review and future recommendations. We appreciate your business!
San Antonio, TX
Travis took care of our door and opener as promised and left our garage clean (the way he found it). Thanks so much!
- Tim Briggs
Thank you, Mr. Briggs, for your 5 star review! You're very welcome, sir. We appreciate your business!
Product:
San Antonio, TX
Our technician Jason did an excellent job. He was friendly, professional and very knowledgeable. We are very pleased. Our garage door has not operated this good in 20 years. We would definitely use Precision Doors again and I highly recommend this company.
- Kelly Rathmell
Hi Kelly! Thank you so much for your 5 star review on us! We do appreciate your business & willingness to spread the word on our quality doors in San Antonio & our surrounding areas.
Product:
Seguin, TX
Jason was very professional and courteous with his repair and communication.
- Weldon Maypole
Hi Mr. Maypole, we appreciate your 5 star rating on our tech and your business!
San Antonio, TX
Jason did an excellent job. Very friendly and also very quick. He knew his craft and gave me a few pointers for things to look out for moving forward. ?????
- Anthony Waters
Hi Mr. Waters, we are pleased to hear Jason was able to help you out. We appreciate your business & 5 star rating!
San Antonio, TX
Patrick responded within an hour of my call for service on my garage door that would not open. The door is several years old so I was expecting to have to replace it. After Patrick assessed the problem, he said it was easily repairable and he could do a complete overhaul. He did an excellent job and was finished within 2 hours. Precision may not be the lowest cost garage door company in the area but you can’t beat their prompt service and quality work. You get what you pay for!
- Dan Green
San Antonio, TX
Was on site in less than two hours . Fixed my issues with the garage door and showed up with a can do attitude!
- Wallace Warren
Thank you for your 5 star review! We appreciate your business!
San Antonio, TX
Outstanding service!!! Travis did a fantastic job!!!
- Paul & pamela Raabe
Thank you Paul & Pamela for your 5 star review ! We appreciate your business!
Product:
Canyon Lake, TX
Brent was very personable, knowledgable, and professional! We will definitely use Precision for all of our future garage door needs.
- Peg Curtis
Thank you for the 5 star review on our tech, Brent! We appreciate your business!
Product:
Canyon Lake, TX
Excellent service very knowledgeable technician. Service was fast and performed well. Will definitely use their service again.
- Charles Patty
Thank you, Charles, for the great review!
La Vernia, TX
Did a good job
- Sonny Lyssy
Hello Sonny thank you for taking time to leave us a review! We appreciate you taking the time to talk to us to see how we can improve as a company. We appreciate your business!
Product:
Helotes, TX
Art did a great job, very knowledgeable
- James Fitzgerald
Thank you for your feedback!
Product:
San Antonio, TX
They came out right away with no extra emergency charge. Upfront estimate and very nice technician. Garage door working beautifully now
- Naomi Bott
Thank you for the awesome 5 star review!
Product:
Converse, TX
Brent helped us get our life and garage door back “on track”! Fast and professional, it helped that I was taken on a step by step of the process and given three different pricing options to help navigate the decision of how to proceed. In addition, I always love a good warranty which came with what we needed done. Now we can keep our cars, garage and home safe without worry.
- Mercedes Moreno
Hello Mercedes we are glad Brent was able to take care of you! Thank you for taking time to leave us a review!
Product:
San Antonio, TX
Brent came out and did a great job. Not only did he repair a few broken hinges, he adjusted all their rollers and chain. The door operates much better and is a lot quieter. Very professional. Thanks.
- David Work
Hello David we appreciate the 5 star review!
Product:
San Antonio, TX
Amazing customer service and quick response time Highly recommended
- Kevin Niedt
Hello Kevin thank you for the 5 star review!
Product:
San Antonio, TX
Great service when you need it!!
- Jose victor Vela
Hello Jose thank you for leaving us a 5 star review!
Product:
San Antonio, TX
Travis did an outstanding job. He came out with multiple motors for me to pick from, with a description of the difference in the motors. He was able to install the motor the same day. He demonstrated how it worked and set everything up for me. I’m very please with the company and how quickly they set up an appointment and completed my needs in under 24 hours. Very professional and definitely recommend.
- Anadi Rivera
Hello Anadi we appreciate you leaving us a 5 star review!
Product:
Universal City, TX
Fixed our garage door and it barely makes a sound. Guys were very nice
- Edgar Cosio
Hello Edgar thank you for taking time to leave us a review!
San Antonio, TX
We always feel confident with Precision repairing and maintaining our garage door. Thanks to Brent for his expert repair of our springs and cables. Our door is operating smoothly and quietly.
- Richard & sally Hoppstetter
Hello Mr. Hoppstetter thank you for leaving us a 5 star review!
Product:
New Braunfels, TX
Quick and easy install.
- Mike Downing
Hello Mike we appreciate the 5 star review!
Product:
San Antonio, TX
Kevin Walls went above and beyond to help us today, thank you SO much!
- Lesley Shoaf
Hello Lesley thank you leaving us a review!
Cibolo, TX
Brent Huffman was very knowledgeable and very professional. I really appreciated his service.
- Elwood Burney
Hello Mr. Burney we appreciate the 5 star review!
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Tech came out. And right away wanting to sell me new door and warranty , afraid to attempt to repaire door, not afraid to charge me.
- Adam Torres