Read what people are saying
about Precision Garage Door
Precision Garage Door of San Antoniohas received 4442 reviews, averaging 4.94 Stars:
Spring Branch, TX
YES! A referral from another is the best compliment there is. We are so pleased you are satisfied and look forward to being your permanent garage door company. Keep those referrals coming Mr Ball! Thanks so much for the mention.
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Lakehills, TX
Art did a wonderful job. I would highly recommend him to anyone.
- Mike Virgin
So happy to hear you love our techs! We definitely pride ourselves in sending the best techs and doing the best work! Thanks.
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Universal City, TX
The service tech was friendly and explained everything was very happy with him, send him over again when I experience problems, thanks.
- Richard & betty Tietgens
We would love to keep you as a permanent customer and will always send knowledgeable techs to you. Thanks for posting!
Had to call them out again with the same problem. They fixed it in short order. It was the sensor at the bottom of my garage door, it was loose. the company didn’t charge me and rightfully so. they backed up there warranty repair.
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San Antonio, TX
Techs called and asked for permission to be early. They were very knowledgeable and professional. Cost was like 75 % less than I thought it would be! These guys are the Best!
- Russell Weaver
We LOVE hearing that you were so satisfied Mr. Weaver! At Precision Door we try to be the best around and are grateful you expressed such satisfaction with us!
San Antonio, TX
I would like to thank The staff and technicians that stand behind Precision you guys are awesome. You definitely help me out very knowledgeable and straightforward.
- Andrew Rizo
Much appreciation Andrew for taking the time for such a great relay of your experience at Precision Doors. We strive to meet industry standards as well as the standards set by the customers.
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Helotes, TX
We dealt with 3 different companies that were very disappointing before contacting Precision. Once we called Precision, they set up an appointment the next morning. Our service repair person was Nur, who was extremely courteous & professional. He spent time actually looking at our system. He didn’t just tell us what needed repairs, he showed us. He completed all repairs by lunchtime! The cost was less than the other companies, and he did more than just replace the springs. He also left us with suggestions of things we might consider replacing in the near future (our motor),and he gave a quote for that too. We were very impressed with Nur, and the quick response of Precision. Within 24 hours of contacting them, our garage door opener was fixed!
- Tracey Biediger
We seldom have reviews that in depth. We appreciate your kind words and generous explanation of your entire experience with Precision Doors. We look forward to being your permanent door service company and encourage you to call us as needed. You will always get the same quality service from us.
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Cibolo, TX
Outstanding service. Technician was extremely knowledgeable, professional abd polite.
- Billie Van
YES! Another great report for our technicians. These guys pour not only their knowledge but their whole heart into the services they perform. Its wonderful to hear it recognized. Thanks Billie!!
Martin, You technicians treated me like a valued member of their family. Could not ask for better service.
San Antonio, TX
Mr Nur Watts did an exceptional job, going beyond what I expected to repair my garage door. He courteous and professional throughout the service call. I am well-pleased with my decision to contact Precision Overhead Door.
- Todd Ryktarsyk
So good to hear! Our techs train long and hard to be able to deliver information and professionalism together. And we pride ourselves on being courteous- so glad it shows! Thanks for taking time to leave a good review for us.
San Antonio, TX
My invoice said the installer charged to install a door. Only thing he did was attach the cable and put one roller back on. Your prices are absolutely insane.
- Mary Rand
Mrs Rand, We are very sorry you feel unsatisfied or under served. That is never our intention. Although every one is entitled to their opinion I need to remind you of some important things.... *The service fee was waved by your technician in it's entirety as were ALL labor costs. *There is no mention at all anywhere on the invoice of us being called out to INSTALL a door. Your invoice states we were called out to SERVICE your door. *Our fee is not based on time it takes to repair. Our fee is based on the ability to know what to fix as well as having the proper equipment to do so. Putting a roller back on might seem like no big deal to you but there are so many adjustments that need to be made to even GET TO the roller. Precision door has never claimed to be the cheapest. This is an industry that falls into "you get what you pay for." We have claimed to be the best and deliver that quality of an experience. We would of course like to keep you as a customer but we realize Precision isn't right for everyone.
San Antonio, TX
Garage door wouldn't open. Art Fuentes came as promised. Did some Trouble shooting & door worked. Probably will need new garage door opener sometime in near future.
- Micaela Buecher
San Antonio, TX
Great job!
- Dan Zulli
San Antonio, TX
Jason Dawson did excellent work our garage door open with ease now.Exceded expectation.service performed was done is excellent.Experience was professional.Thanks You Jason Dawson & Precision Door Service.
- Leticia Santos
Our staff here at Precision trains to exceed expectation....from the techs to every employ involved along the way. We just love hearing that it made a difference in your garage door experience! Thanks Leticia!
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Boerne, TX
Thank you for coming out. Really happy with the work.
- Suzette Crouch
Even a simple review can be a valuable review. Thanks so so much for taking a minute!
San Antonio, TX
Very kind young knowledgeable man!
- Diana Sallard
Mrs. Sallard thank you for the great review! We love hearing you were so happy!
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San Antonio, TX
Double door, spring broke, cables came off what a mess. Called Precision Door, Kevin came out and within an hour was back in business. Kevin gave me options and I elected to upgrade from a single spring to dual springs and much sturdier cables, new rollers and now Door operates like new!!! Thanks for the great service.
- Bryan Alyea
So glad we were able to fix your garage door issue in under an hour. We try to do it in less than 2 hours but 1 hr is even better! We are elated to hear our techs are doing their jobs so very well!
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San Antonio, TX
I’m a return customer because I was impressed by your professionalism back in 2016. Today Patrick came out to service my door opener and the door. He was so informed on what needed to be done. Honest and efficient. Thank you.
- Louise Mathews
Louise we love to hear that you were impressed by our professionalism....and even better that we still exhibit that to this day!! Our techs study very hard to be so informed and efficient! Thank you so much!
San Antonio, TX
Travis did an outstanding job. I got the end product I wanted in a timely manner, and a professional, knowledgeable attitude
- Michael Wilcox
Thanks Michael, for the compliment so big! We pride our technicians on both their knowledge and professionalism. Glad you noticed!
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San Antonio, TX
Travis was very professional and installed my new garage door opener very quickly. It works great! They were fast and were able to come out same day. I'll be coming back.
- Devin
We know everyone's time is important, so we at Precision aim to do a job in the fastest amount of time possible. We quite often are able to do same day work at a higher standard than most.....
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San Antonio, TX
Excellent job!!
- Bruce Stewart
We appreciate the post Bruce. We work hard for those 5 stars and are glad you are happy with our work!
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San Antonio, TX
Great service!
- Frank Black
Thank you for the 5- star rating Frank. We do our best!
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Cibolo, TX
Great work and presentation from Brent and Luis. Brent was very professional and thorough in troubleshooting the problem and providing solution options. I would recommend precision doors to all my friends and family.
- Robert Moore
Robert our techs are amazing! So glad you agree. We troubleshoot to avoid future problems and give you options to proceed. The referral of friend sand family is the best one we could get from any customer! Thank you. We welcome them and look forward to servicing them in an outstanding way as well.
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San Antonio, TX
Replaced the spring on overhead garage door. Purchased door opener a few months ago and Tech offered to replace the spring informing us that it could fail. When door wouldn’t open thought he was trying to eliminate the known failure that was coming.
- Charles Dupont
Thank you Charles for pointing out the expertise of our technicians. We are always trying to help, not sell. We pride ourselves on genuine communication with each customer. Great to hear it's working and preventing problems!
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San Antonio, TX
This morning my I had my garage door repaired by Jason D and it was a painless experience. He made a courtesy call to let me know he was on his way, he showed up on time, and he explained to me in detail what the issues where. He also gave me the breakdown of the price for the repair and was detailed about the warranties as well. Once the repair was completed he allowed me to inspect what he had repaired to ensure that the work was completed correctly. He also did a fantastic job cleaning his work area. Overall Jason went above and beyond and provided exceptional customer service!
- Crystal Bagley
Crystal, your review really hits home with us. Very heartfelt commentary from you and we are ecstatic to hear what an above average job our tech did for you. We strive to make sure our customers do not feel sold or pushed into unnecessary repairs. Very good to hear you felt so informed and that the choices you made were educated choices. Thank you for taking the time to leave such a detailed review!
San Antonio, TX
All of the above
- Benito Garza
We are all smiles when we get a 5-star review. Even saying a little means a lot Benito. Thank you!
San Antonio, TX
Great work by Mr Nur. Very knowledgeable and professional...Thank you for your great service.
- Alfred Gallardo
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New Braunfels, TX
Brett Huffman just left after fixing my garage door. He explained what was wrong and what choices I had going forward. Brett and his coworker went beyond the scope of work to fix my opener software on my phone. Thank you very much.
- Virginia Morales
Virginia thank you! We value the process of educating our customers so the decision making process is truly in their hands. We appreciate the mention.
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New Braunfels, TX
Brent was excellent. He explained options and work to be performed clearly. He was kind and professional. This was a very good experience. Also, I appreciated the appointment confirmation included photos of all technicians. Very thoughtful.
- Sylvia Pilgreen
We take the safety and satisfaction of our customers very seriously. We appreciate you felt the impact of both and felt inclined to comment. True accounts of your experience with our company mean the world to us.
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St Hedwig, TX
Very good company
- Maurice Hill
Thank you for the great rating! We work hard for them. Glad it shows...
San Antonio, TX
I needed major garage door repair. I contacted Precision after looking on the internet and liking their reviews. Service man Nur showed up and introduced himself. A very nice man. He saw my garage door. Examined the problem(s), and made an assessment. He presented me with three solutions with no pressure to choose one. I selected one and he went right to work. Very knowlwdgeable about his work. He explained to me what he was doing and carried on. After he finished he explained to me everything he did. My door was working again. It was a very hot day and he did an excellent job. Thank you Nur for a job well done!!! Thank you Precision. I will gladly recommend you to anyone who needs their garage door fixed!!!
- Tommy Acosta
Mr. Acosta, biggest thanks for such a thorough description of your experience with Precision. A review like that made our hearts happy. Truly. We work so very hard to make sure our customers never feel taken advantage of and that the choices stay in their hands & under their control. We would absolutely love the chance to service any referrals you send our way. Referrals are after all the highest compliment any company can receive and we are proud you were so satisfied.
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San Antonio, TX
Excellent service
- Lloyd Bagwell
Thank you for the positive comments Lloyd
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I was pleasantly surprised to get an appointment the same day I called. The technician, Kevin was very friendly and professional, explained my options and had my two garage doors completely rebuilt in about two hours. I am so glad a neighbor recommended Precision to me.
- Michael Ball