Read what people are saying
about Precision Garage Door
Precision Garage Door of San Antoniohas received 4487 reviews, averaging 4.94 Stars:
San Antonio, TX
Even the short reviews mean so much to us. Thanks!
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Technician: Patrick Mulholland
Schertz, TX
Highly recommend, technician was extremely professional and knowledgeable. I backed into garage door requiring repair of rail, lower garage panel and exterior trim. Precision recommended I contacted original manufacturer on replacement of lower garage panel and trim if I wanted to maintain home consistent. However, identified the service was available and were transparent with cost. My garage rail was repaired within less then 10 minutes--incredible!! Additionally, the spring to the garage was tightened improving overall function to my garage. We ended up purchasing replacement door with Precision based on today's service. The service was excellent and technician took the time in explaining the work and expected outcome of repair.
- Cecilia Gomez
What a detailed description of your experience. It makes us so happy to hear how pleased you were. Truly honored to be of service. We intend on retaining you as long as we can through outstanding service like today's!!
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San Antonio, TX
Called and they sent someone out the same day. Travis Bartley was our technician, super nice, checked out the problem, gave his recommendation, had the issue resolved in a short time, prices were very reasonable. I will definitely use them again when needed.
- Barbara Smith
We work so hard to make it seem just that easy. Our techs are chosen and trained according to their abilities, including same day service availability. Glad you were happy with us!
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Spring Branch, TX
Quick at getting tech to location within hour of my phone call. Walked through building and measured out framing and placed quite within minutes. Very good service and will recommend to family and friends.????
- William Lopez
Absolutely pleased to hear we were able to service you so fast. We live in a busy, fast paced world and we aim to keep up with that. Love that fast service included good enough to gain your referral. That in itself is the biggest compliment and is such a big deal for us to hear. Thank you!!!
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San Antonio, TX
Mr Watts is very professional and honest from quote price to repair. Mr watts, repair procedures is methodically prepared from setting tools to parts. Repair took less than an hour from the time he sets tools and parts. Great job!!! Recommended.
- Joselito Sacramento
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San Antonio, TX
Outstanding customer service. Excellent technicians
- James Ardoin
Outstanding customer service is one of our main goals. Thank you so much for noticing and commenting!
Poteet, TX
Did a good job. Very Professional !!! Got the warranty lifetime package.
- Cornelio Villarreal
We at Precision love to hear how professionally our staff conducts themselves. We work long and hard to gain the approval of our customers to be able to save time while diagnosing and advising.
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New Braunfels, TX
Quick, efficient, friendly service
- Katelyn Lowe
Quick, efficient comment. Many thanks for expressing your satisfaction and overall good experience. Loving the short review all the way!
San Antonio, TX
Jason did a great job! He was informative, patient and worked diligently to solve the problem. I highly recommend his work!
- Ana Guerra
Always trying to achieve the "highly recommend" status. Love that we left so much of an impression. Thanks for the referrals!
San Antonio, TX
Brent was very courteous, thorough and informative. He answered all my questions and demonstrated for clarity. Did not feel like there were any pressured upsales either.
- Angela Cooks
No one likes pressure upsells. We train our technicians to inform you, not sell you. It's a pleasure on our end to hear this is the experience was such a positive one.
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San Antonio, TX
Fast professional service.
- John Laconico
To the point. Love it. So happy to help so well.
San Antonio, TX
Quick response to my issue. Very polite technician and explained everything. Thanks, feel so much safer now!
- Ronda Saenz
Safety is such an important topic in our industry. Until you can close and secure your door you and your family are at risk. So glad to be of service....and so immediately as well. We love safe customers!
San Antonio, TX
Installer very professional. Explained initial problem and proposed options to correct. He recommended good maintenance practices, cleaned the area, and was personable and a good representative for Precision.
- Diane Cooper
Explaining our suggestions and the work we need to do is so important to almost every customer. We offer different options ranging in price so no one feels pressured into something they don't know about. We have almost 20 years experience so knowledge comes with the territory. Happy to share!
Adkins, TX
Jason Dawson was very professional and advised me on what was needed to do a complete. He checked my complete system to insure it was functioning properly before he left. Great job and I will be recommending Precision Door Services and Jason to my friends and neighbors.
- Randell Gearhart
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Still have not made a decision on getting new garage doors and assembly !
- Jack Meris
Take your time. We are full of knowledge and expertise whenever you are ready. Thanks for the mention.
Spring Branch, TX
I was pleasantly surprised to get an appointment the same day I called. The technician, Kevin was very friendly and professional, explained my options and had my two garage doors completely rebuilt in about two hours. I am so glad a neighbor recommended Precision to me.
- Michael Ball
YES! A referral from another is the best compliment there is. We are so pleased you are satisfied and look forward to being your permanent garage door company. Keep those referrals coming Mr Ball! Thanks so much for the mention.
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Lakehills, TX
Art did a wonderful job. I would highly recommend him to anyone.
- Mike Virgin
So happy to hear you love our techs! We definitely pride ourselves in sending the best techs and doing the best work! Thanks.
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Universal City, TX
The service tech was friendly and explained everything was very happy with him, send him over again when I experience problems, thanks.
- Richard & betty Tietgens
We would love to keep you as a permanent customer and will always send knowledgeable techs to you. Thanks for posting!
Had to call them out again with the same problem. They fixed it in short order. It was the sensor at the bottom of my garage door, it was loose. the company didn’t charge me and rightfully so. they backed up there warranty repair.
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San Antonio, TX
Techs called and asked for permission to be early. They were very knowledgeable and professional. Cost was like 75 % less than I thought it would be! These guys are the Best!
- Russell Weaver
We LOVE hearing that you were so satisfied Mr. Weaver! At Precision Door we try to be the best around and are grateful you expressed such satisfaction with us!
San Antonio, TX
I would like to thank The staff and technicians that stand behind Precision you guys are awesome. You definitely help me out very knowledgeable and straightforward.
- Andrew Rizo
Much appreciation Andrew for taking the time for such a great relay of your experience at Precision Doors. We strive to meet industry standards as well as the standards set by the customers.
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Helotes, TX
We dealt with 3 different companies that were very disappointing before contacting Precision. Once we called Precision, they set up an appointment the next morning. Our service repair person was Nur, who was extremely courteous & professional. He spent time actually looking at our system. He didn’t just tell us what needed repairs, he showed us. He completed all repairs by lunchtime! The cost was less than the other companies, and he did more than just replace the springs. He also left us with suggestions of things we might consider replacing in the near future (our motor),and he gave a quote for that too. We were very impressed with Nur, and the quick response of Precision. Within 24 hours of contacting them, our garage door opener was fixed!
- Tracey Biediger
We seldom have reviews that in depth. We appreciate your kind words and generous explanation of your entire experience with Precision Doors. We look forward to being your permanent door service company and encourage you to call us as needed. You will always get the same quality service from us.
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Cibolo, TX
Outstanding service. Technician was extremely knowledgeable, professional abd polite.
- Billie Van
YES! Another great report for our technicians. These guys pour not only their knowledge but their whole heart into the services they perform. Its wonderful to hear it recognized. Thanks Billie!!
Martin, You technicians treated me like a valued member of their family. Could not ask for better service.
San Antonio, TX
Mr Nur Watts did an exceptional job, going beyond what I expected to repair my garage door. He courteous and professional throughout the service call. I am well-pleased with my decision to contact Precision Overhead Door.
- Todd Ryktarsyk
So good to hear! Our techs train long and hard to be able to deliver information and professionalism together. And we pride ourselves on being courteous- so glad it shows! Thanks for taking time to leave a good review for us.
San Antonio, TX
My invoice said the installer charged to install a door. Only thing he did was attach the cable and put one roller back on. Your prices are absolutely insane.
- Mary Rand
Mrs Rand, We are very sorry you feel unsatisfied or under served. That is never our intention. Although every one is entitled to their opinion I need to remind you of some important things.... *The service fee was waved by your technician in it's entirety as were ALL labor costs. *There is no mention at all anywhere on the invoice of us being called out to INSTALL a door. Your invoice states we were called out to SERVICE your door. *Our fee is not based on time it takes to repair. Our fee is based on the ability to know what to fix as well as having the proper equipment to do so. Putting a roller back on might seem like no big deal to you but there are so many adjustments that need to be made to even GET TO the roller. Precision door has never claimed to be the cheapest. This is an industry that falls into "you get what you pay for." We have claimed to be the best and deliver that quality of an experience. We would of course like to keep you as a customer but we realize Precision isn't right for everyone.
San Antonio, TX
Garage door wouldn't open. Art Fuentes came as promised. Did some Trouble shooting & door worked. Probably will need new garage door opener sometime in near future.
- Micaela Buecher
San Antonio, TX
Great job!
- Dan Zulli
San Antonio, TX
Jason Dawson did excellent work our garage door open with ease now.Exceded expectation.service performed was done is excellent.Experience was professional.Thanks You Jason Dawson & Precision Door Service.
- Leticia Santos
Our staff here at Precision trains to exceed expectation....from the techs to every employ involved along the way. We just love hearing that it made a difference in your garage door experience! Thanks Leticia!
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Boerne, TX
Thank you for coming out. Really happy with the work.
- Suzette Crouch
Even a simple review can be a valuable review. Thanks so so much for taking a minute!
San Antonio, TX
Very kind young knowledgeable man!
- Diana Sallard
Mrs. Sallard thank you for the great review! We love hearing you were so happy!
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San Antonio, TX
Double door, spring broke, cables came off what a mess. Called Precision Door, Kevin came out and within an hour was back in business. Kevin gave me options and I elected to upgrade from a single spring to dual springs and much sturdier cables, new rollers and now Door operates like new!!! Thanks for the great service.
- Bryan Alyea
So glad we were able to fix your garage door issue in under an hour. We try to do it in less than 2 hours but 1 hr is even better! We are elated to hear our techs are doing their jobs so very well!
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Excellent service, fast, reliable and very professional
- Vy Ton