Read what people are saying
about Precision Garage Door
Precision Garage Door of San Antoniohas received 4559 reviews, averaging 4.94 Stars:
Cibolo, TX
Hello Mr. Sida thank you for taking a moment to write a review. After reviewing the recordings and speaking with all the persons involved I would like to extend my apologies. It has been determined that you were never quoted a service call charge. When it was discovered that a service call had not been quoted to you, a verbal apology was extended to you by the Operations Manager on 10/25/2021 prior to you writing a review. Our intent was not to "shake you down' or ''take advantage of you'' but collect a service call fee that should have been quoted to you in the initial call to our company. As you can see from out 3,262 reviews and the 18 years in business, taking advantage of our customers is not the way we do business. In fact, our goal is to provide exemplary customer service. It is through customer comments that we are able to learn & grow as a company. We again sincerely apologize for the miscommunication and hope you would consider us in the future should the need arise.
San Antonio, TX
Started the process of purchasing a new garage door in May. Initial installation occurred in July with an unsatisfactory job. Garage door trim installation was horrible with dirty areas left all over the door trim after installation. Did not get the matter resolved until today (October). Totally umacceptable service which is not characteristic of Precision. Don't know how they managed to falter on this one. My wife was extremely unhappy!!!
- Carlton Hinnant
Product:
San Antonio, TX
Technician came and saw the problem right away. Fixed it right away. Very professional and curteous.
- Elizabeth Trillo
We appreciate you taking the time to leave us a review Ms. Trillo.
New Braunfels, TX
We bought a home that had a Precision Garage Door that did not have any remotes. The technician did a safety inspection and found several issues that needed repair to increase the life of the system. The technician was very professional.
- Diana Dabelgott
Ms. Dabelgott, thank you for leaving a 5 star review for Brent. He is very professional and knowledgeable. We appreciate your business !
Product:
San Antonio, TX
We had everything finished in a timely and professional manner. Our technician was knowledge, friendly and did a super job.
- MJ Barnes
Thank you for your review, Mj. We're gad you love your new operator!
Product:
Cibolo, TX
Prompt service response for a simple issue. Replaced broken remote opener. Technician was courteous.
- Paul Greene
Thank you for leaving a kind review for Brent, Mr. Greene!
Product:
San Antonio, TX
On time, professional, even came out on a Sunday! made my garage door quiet and did a safety inspection on the whole system. Would use again…without question
- Angelina Wilkerson
Brent is knowledgeable and always goes above and beyond taking care of our customers. We appreciate your review!
Cibolo, TX
Fantastic, quick, professional service. 10 out of 10 recommend this company for garage door needs
- Matthew Dodaro
We appreciate you taking time and leaving us a 5 star review Mr. Dodaro.
Product:
New Braunfels, TX
Brett came out and quickly diagnosed our problem. He fixed our door and provided great customer service. I would call them again.
- Cameron graham
Hello Carmen we appreciate you taking the time to leave us a review, we are glad Brent was able to assist you!
Product:
San Antonio, TX
Very polite and courteous repair man. He walked me through everything and gave options. Art was early and found the problem. He was really professional and polite. I would highly recommend anyone who is having garage door problems.
- Nora Sharp
Hello Ms. Sharp thank you for taking time to leave us a review, we do appreciate it!
Product:
San Antonio, TX
Arturo is a very nice young man! How I wish I were able to purchase the door now!! Unfortunately I am unable to do so at this time, Thanks very much for everything!!!
- Diana Moore
Hello Ms. Moore thank you for taking time to leave us a review!
San Antonio, TX
Art was great. Very knowledgeable and helpful.
- Cliff Martin
Hello Mr. Martini thank you for taking time to leave us a review!
New Braunfels, TX
Installer was very nice and quick had job done fast and right
- James Rickard
Hello Mr. Rickard thank you for taking time to leave us a review!
San Antonio, TX
I will always keep precision garage door in my best list, because they are the BEST., the techs are the BEST in the business., Thank you Precision.
- Michael Pearson
Hello Mr. Pearson thank you for taking time to leave us a review!
San Antonio, TX
Jason, Technician, is very knowledgeable and provided great customer service. He explained in detail the necessary repairs. Very much appreciated him suggesting a surge protector for the Opener.
- Jerome Truss
Hello Mr. Truss we do appreciate you taking the time to leave us a review!
Product:
New Braunfels, TX
Very professional service!
- Jonathan Schmedt
Hello Mr. Schmedt thank you for taking time to leave us a review!
Product:
Converse, TX
Tech identified the problem gave me a quote. After I agree proceeded to complete the work in a timely manner. Very satisfied with the work. Mr. Watts was very professional and answered all my questions. Would diffinetely recommend your company to anyone needing garage door repair.
- Mark Pritchard
Hello Mr. Pritchard thank you for taking time to leave us a review, we are glad Nur was able to assist you!
Product:
San Antonio, TX
Quick response. Very professional.
- Curt Bollinger
Hello Mr. Bollinger we appreciate you taking the time to leave us a review!
Product:
San Antonio, TX
They came and promptly got to work and solved the issue. They were reasonably priced and the service technician was a friendly & nice guy.
- Brian Hughes
Hello Mr. Hughes thank you taking time to leave us a review!
Seguin, TX
Came same day I called
- Ernest Costlla
Hello Mr. Costlla thank you for leaving us a review, we do appreciate it.
San Antonio, TX
Thanks Jason for your advice and knowledge..very friendly and polite..
- Jeramie Mcclure
Hello Mr. McClure thank you for taking time to leave us a reivew!
San Antonio, TX
Nur Rocks!! On time. Professional. Helpful!!
- Dennis Strubhart
Hello Mr. Strubhart thank you for taking time to leave us a review!
San Antonio, TX
Jason and the young man he is training were very professional and courteous. We will definitely use Precision in the future.
- Larry Hufford
Hello Mr. Hufford thank you for taking time to leave us a review!
San Antonio, TX
Previous service
- Phillip Weaver
Hello Mr. Weaver thank you for taking time to leave us a review!
Schertz, TX
Very professional and nice ????????????
- Derrick Allard
Hello Mr. Allard thank you for taking time to leave us a review!
Product:
Converse, TX
Replaced garage door springs. Totally satisfied with technician. Professional job!
- Noel Land
Hello Noel thank you for taking time to leave us a review!
San Antonio, TX
I had a new install and the professionalism and quality of work was so impressive! Nur Watts was amazing! He gave me plenty of notice before he showed up, explained all my different options, and did such a clean install. I highly recommend them
- Joseph Layman
Hello Mr. Layman thank you for taking time to leave us a review! We are glad Nur was able to assist you!
Product:
Spring Branch, TX
Ummm can you guys just be service providers for EVERYTHING! Best service l, kindest people, truly caring…THANK YOU THANK YOU
- Rebecca Miranda
Hello Ms. Miranda thank you for taking time to leave us a review! We do appreciate it when our customers take time to write a review!
Product:
San Antonio, TX
Responded quickly, the next morning after we called. Professional service, friendly technicians.
- Dennis Mergele
Hello Dennis thank you for taking time to leave us a review!
Product:
Pleasanton, TX
Drive motor making noise. Plastic mounts broke holding drive gear
- Shawn Valdetero
Hello Shawn thank you for taking time to leave us a review.
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Horrible experience. This is a shakedown operation. DO NOT allow these people into your home or on your property; they will demand a service fee that isn’t disclosed by Angi.com or by their call center. After refusing to be taken advantage of, the servicemen reluctantly left my home. Had I not sternly “escorted “ them out, they’d have occupied my kitchen all evening demanding fees that weren’t agreed upon. Simply put, crooks; buyer beware and use any other company. These people are dishonest.
- JD Sida