4.9 1 2 3 4 5 85 Reviews

From Universal City, TX Homeowners

Garage Door Repair in Universal City, TX

Precision Garage Door

Same-day garage door repair in Universal City, TX, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Universal City, TX FREE Service Call With Any Repair

Serving Universal City, TX

Proudly serving the Universal City, TX community with same day service.

Service truck

Local Garage Door Repair in Universal City, TX

Precision Garage Door of Greater San Antonio Metro Area provides same-day garage door repair in Universal City, TX, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Universal City, TX homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Universal City and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Universal City, TX

Serving Universal City, TX

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 85 most recent customer reviews

Precision Garage Door of San Antonio is described by Universal City customers as a consistently professional, knowledgeable, and dependable garage door service. Reviewers frequently highlight prompt scheduling and arrival, clear explanations, courteous technicians, and efficient repairs or installations that leave doors operating smoothly. Many customers also note strong communication, helpful recommendations, and a service experience they feel confident recommending or using again.

What Customers in Your Area Mention Most

Professionalism (30) Customers repeatedly describe the technicians as professional, courteous, and well-mannered, often noting a polished and confident service experience. Expertise (29) Reviewers frequently praise the team’s garage door knowledge, accurate diagnosis, and ability to explain what needed to be done in clear terms. Service (23) Customers praise friendly, helpful, and attentive service, often saying the staff listened carefully, offered guidance, and delivered a pleasant experience. Communication (19) Reviews often highlight clear explanations, helpful updates, advance calls or texts, and technicians who answer questions and walk customers through options. Responsiveness (18) Customers consistently mention quick follow-up, fast scheduling, and prompt arrival, including short turnaround times for quotes, appointments, and repairs. Workmanship (17) Reviews frequently commend the quality of the repairs and installations, noting doors working smoothly, quietly, and like new after service. Speed (16) Many customers say the work was completed quickly and efficiently, with several noting repairs or installs finished in a short visit. Reliability (15) Reviewers describe the company as dependable and consistent, with many repeat customers noting they would use Precision again or continue long-term service. Trustworthiness (10) Customers appreciate that technicians offered only needed repairs, gave honest recommendations, and inspired confidence in the company’s recommendations.

Recent Reviews from Universal City, TX

Michael Toder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very professional. Jonathan was outstanding. I received a thorough evaluation of my garage door. Weaknesses were pointed out and procedures I could complete to insure continued safety and smooth operation. A positive experience! The door seal will insure no rain, insects, or other creatures will enter my garage.

Response from Lara Bruhn Business Owner

Thank you for the thoughtful review! We’re glad Jonathan provided such a thorough evaluation of your garage door and took the time to point out important maintenance and safety considerations. Helping customers understand their system and how to keep it running smoothly is a big part of the service we aim to deliver. It’s also great to hear the new seal is doing its job and giving you added protection from the elements and pests. We appreciate your kind words and your trust in Precision!

Jonathan Hernandez

Service Professional: Jonathan Hernandez

Service: Garage Door Repair

Janice &Dennis Jadwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Chris was very good, knew what he was doing and gave me instructions on different doors and how to use them.

Response from Lara Bruhn Business Owner

Thank you for choosing Precision! We’re glad Chris provided such a helpful experience and took the time to explain the different door options and how everything works. Making sure our customers feel confident and informed is a big part of the service we strive to provide, and we truly appreciate your kind words!

Service: Garage Door Repair

Product: Garage Doors

Virgil Monti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I selected Precision due to my neighbor's recommendation. The technician, Ricky Hernandez, was superb - friendly and knowledgeable. I will do business with Precision as needed.

Response from Lara Bruhn Business Owner

We’re glad your neighbor pointed you our way, and even happier that Ricky delivered such a great experience. Friendly, knowledgeable service is exactly what we strive for. We truly appreciate your trust and look forward to helping you whenever you need us!

Ricardo Hernandez

Service Professional: Ricardo Hernandez

Service: Garage Door Repair

Frances Ortiz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Awesome work by Jonathan! Great customer service and delivered on a holiday of all days. I am actually going to have them also install a new unit in our other home. Thank you Precision!

Response from Lara Bruhn Business Owner

This is awesome to hear, thank you so much! We’re thrilled Jonathan delivered great service, especially on a holiday! That kind of dedication really means a lot. Even better, we’re excited to be helping you with another installation at your second home! We truly appreciate your trust and support. Thanks again for choosing Precision!

Jonathan Hernandez

Service Professional: Jonathan Hernandez

Service: Garage Door Opener Repair

Product: Springs

Nicolas Garcia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Technician arrived at stated time, which pleased me and my wife. He explained what might have caused our door to have the problem since it worked well om its own. He serviced our door, tightening bolds, rebalancing springs and lubricating where needed. He was quick and thorough, and very courteous.

Response from Lara Bruhn Business Owner

Thank you for taking the time to share your experience. We’re glad the technician arrived on time and took care to explain the possible cause of the issue. It’s great to hear the service was thorough, efficient, and courteous, and that your door is now properly adjusted and running smoothly. We truly appreciate your kind feedback and the opportunity to help you and your wife.

Wesley Eskew

Service Professional: Wesley Eskew

Service: Garage Door Repair

RUTH BOND

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I forgot to include my comments on the technician who provided my service today. His name was Christopher Figueroa, very professional, shared information about his experience and training when I asked, appearance good, answered my questions, made improvement suggestions on door upgrade, was a very professional person who represented Precision Door well. Ruth Bond 8426 Branch Hollow Rd Universal City, TX 78148 Suggest you have a place on Service Performed as general maintenance on garage door for a customer to check.

Response from Lara Bruhn Business Owner

Thank you for sharing your experience with Christopher Figueroa. We’re delighted to hear he provided professional, knowledgeable, and courteous service, answered your questions, and offered helpful suggestions for your door. We’ll be sure to pass along your kind words to him, as recognition like this means a lot to our team. We also appreciate your suggestion regarding a customer feedback section on service performed, and we’ll take it into consideration.

Service: Garage Door Opener Repair

Product: Rollers

Yul Abbott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ricardo Hernandez was the garage door technician that came to my rescue when I needed my current garage door system replaced. I had the old style system of two springs on either side of the garage door to assist opening and closing. I’ve repaired these systems in the past, but have grown tired of stringing cables and springs together. Ricky replaced my old system with the current system that most newer homes have…one tension spring over the door getting rid of my laundry line of cables and springs. Ricky did an excellent job and I commend Precision for his training and knowledge. I would not hesitate to recommend Precision to anyone who needs a professional to repair their garage. Thank you so much, Mr. Yul Abbott

Response from Lara Bruhn Business Owner

Thank you for sharing your experience, Mr. Abbott! We’re so glad Ricky was able to upgrade your system and provide the professional, knowledgeable service you deserved. We truly appreciate your recommendation and your trust in Precision Garage Door. We’ll be sure to pass along your kind words to Ricky — thank you for choosing us! — The Precision Garage Door Team

Ricardo Hernandez

Service Professional: Ricardo Hernandez

Service: Garage Door Repair

Product: Springs

JOSEPH & IRMA CASTIGLIONE

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jonathan was very nice professional and solved the problem. I have used Precision Door for many years and am highly satisfied with their work.

Response from Lara Bruhn Business Owner

Thank you for your continued trust and loyalty! We’re so glad Jonathan provided professional service and resolved the issue quickly. We truly appreciate your kind words and long-time support of Precision Garage Door! — The Precision Garage Door Team

Jonathan Hernandez

Service Professional: Jonathan Hernandez

Service: Garage Door Opener Repair

Steve Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Outstanding service all the way around - beginning with the night before online scheduling to the courteous and professional service by Caleb Skaggs the next morning. Needed replacement of springs, pulleys, cable pulleys and was all competed within 45 minutes. More than exceeded my expectations. Have used Precision in the past and will in the future. Thank you for a job well done.

Response from Lara Bruhn Business Owner

Thank you for the outstanding review! We’re so glad to hear that your experience—from convenient online scheduling to Caleb’s professional and efficient service—exceeded your expectations. Completing a full repair in under 45 minutes is no small feat, and we’re proud Caleb delivered top-quality results once again. We truly appreciate your continued trust in Precision and look forward to serving you again whenever you need us.

Service: Garage Door Repair

Product: Springs

CATHERINE MUELLER

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Have been using this company for years on own house and a rental property. Always a quick response, efficient technicians, reasonable rates. I especially like the text message ahead of time with the picture of the tech and his background info. Wes arrived on time, worked very efficiently, gave a couple of options with explanations of why the work needed to be done today, and if work should be done but could be in the future when it fit better in the budget. We opted for immediate need repair/replacement of keypad and door tune-up and went with optional new rollers for garage door. As always, VERY impressed with this company!

Response from Lara Bruhn Business Owner

Thank you for your continued loyalty and such a thoughtful review! We’re truly grateful to have earned your trust over the years—for both your home and rental property. It’s great to hear that Wes provided the kind of efficient, informative, and respectful service you’ve come to expect from us. We’re also glad you find the technician texts and background info helpful—it’s all part of making our service as transparent and comfortable as possible. Your kind words mean a lot to our team, and we look forward to continuing to serve you whenever you need us!

Wesley Eskew

Service Professional: Wesley Eskew

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Jerry Fielder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service technician was very personable and professional. He give me helpful information for maintaining my garage door. Thank you

Response from Lara Bruhn Business Owner

Thank you for your kind review! We're glad to hear your service technician was both personable and professional. Sharing helpful maintenance tips is just one of the ways we aim to provide lasting value, and it’s great to know you found the information useful. We appreciate your trust in Precision and are here whenever you need us!

Service: Garage Door Repair

Kristy Stearns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Shouldn't have had to pay if they couldn't connect the remote. I was told on the phone, no problem, no matter the model, and the tech would be able to get me a remote and program it. Tech said it didn't work... Was charged a service trip fee, even though it wasn't my fault that I couldn't purchase the remote. Which is what I was told on the phone, "I would be charged a service trip fee if the tech comes out and I choose not purchase anything or any service." When I do buy a new opener, I won't use this company.

Wesley Eskew

Service Professional: Wesley Eskew

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Victor Ortiz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service and very professional!!! We call at 2 pm and then at 6 pm we got the new garage opener installed!

Service: Garage Door Opener Install

Product: Garage Door Opener

Bob Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

It has been a while since I needed a door fixed but I was satisfied before and had them come back to replace the busted spring assembly in my garage. Setting the appointment was easy. The technician, Greg Garcia, called as promised and was at the house on time. He was a total professional and did a great job. I can recommend the company and the technician without any hesitation. Great experience.

Service: Broken Garage Door Spring Repair

Ron Hannan 2

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our problem with our garage door opening/closing was successfully resolved. Recommend Precision Door to others.

Aaron Rodriguez

Service Professional: Aaron Rodriguez

Service: Install Garage Doors

Product: Garage Doors

RUTH BOND

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Have previous experience, highly satisfied with service.

Wesley Eskew

Service Professional: Wesley Eskew

Service: Garage Door Repair

Product: Garage Doors

Ron Poland 2

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service! Found the problem immediately With the door operation. Would definitely call precision for any future problems.

Service: Garage Door Opener Repair

David Maitland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I chose your company because of your outstanding website. It showed you are very professional and you adhere to high standards. Wesley was a model of professionalism. He worked quickly to solve the issue with our door.

Wesley Eskew

Service Professional: Wesley Eskew

Service: Garage Door Repair

Ronald B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My garage door would go up about six inches and stop. A neighbor recommended Precision and I have seen your advertising. From my call for service to the completed work, everything was done in a courteous and professional manner. The technician, Chris, quickly analyzed the problem, provided me with two types of garage door options, and had a bottom-line price within a matter of minutes. Everything was completed within five hours of my initial call. I could not have asked for better service. Great job!

Service: Garage Door Opener Install

Carol Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have been a Precision Door Service satisfied customer for over 10 years and am always amazed with their quick and reliable service. At my request, Brent Huffman is always my service technician for annual garage door maintenance and any needed replacement issues. His astute attention to detail and phenomenal customer service are impressive. Without reservation, I highly recommend Precision Door!

Service: Garage Door Repair

Richard & betty Tietgens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician was very friendly and replaced the opener quickly and it worked fine

Service: Garage Door Opener Install

Product: Garage Door Opener

Tracy Franklin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I received a very quick response to my quote request for a new garage door. I was able to choose the best color to match my home and educated on the install process. A garage door is the face of your home and a major investment!!! I’m anticipating the finished product.

Response from Martin Behrens Business Owner

Thank you so much for your kind review! We agree, a new, well-chosen, perfectly installed garage door can make your home look fantastic! We can't wait for you to start enjoying your new door! Thank you for choosing Precision to make your home Smile!

Service: Install Garage Doors

Product: Garage Doors

Christy Dewolfe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Guys were great.

Response from Martin Behrens Business Owner

We are so happy you were pleased with our service technicians! Thank you for choosing Precision Garage Door !

Service: Garage Door Repair

Eddie Luna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Technician Brent called ahead to let me know his ETA. He is Professional & Courteous and seems very knowledgeable of his job. Explained what he was going to do & did so in a timely manner. I am very pleased with your company & especially with work performed by Technician Brent. Thank You.

Response from Martin Behrens Business Owner

Thank you for taking the time to give us a great review! Brent is definitely awesome and we are proud of him! Thank you for choosing Precision Door!

Service: Broken Garage Door Spring Repair

Product: Springs

Paul Poronsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Recommended by our neighbor. Friendly and professional crew.

Response from Martin Behrens Business Owner

We are so glad that you chose Precision Door! Thank you for writing us a kind review, and thank your neighbor for us! We appreciate your business!

Service: Garage Door Repair

Product: Rollers

Sylvia Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

very professional and caring. good price on new garage door. very happy with the service that I got from the technician.

Response from Martin Behrens Business Owner

Yes ma'am. Professional and caring comes a lot from being a family owned business. We treat you like our own!

Service: Garage Door Repair

Mike Schmedding

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brent arrived when he said he would. Very knowledgeable, friendly & effecient. Replaced door spring & cables & door works like new. Highly recommend Precision Door & Brent if you need any garage door repairs.

Response from Martin Behrens Business Owner

Mike the referral is the highest honor we could receive from a customer. The rock solid impression will carry over to others, both ones you refer and others as well. Thank you for the high rating!

Service: Garage Door Repair

Richard & betty Tietgens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service tech was friendly and explained everything was very happy with him, send him over again when I experience problems, thanks.

Response from Martin Behrens Business Owner

We would love to keep you as a permanent customer and will always send knowledgeable techs to you. Thanks for posting!

Comment from Richard & betty Tietgens

Had to call them out again with the same problem. They fixed it in short order. It was the sensor at the bottom of my garage door, it was loose. the company didn’t charge me and rightfully so. they backed up there warranty repair.

Service: Garage Door Repair

Product: Rollers

Adela Garcia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service. Technician explained everything and was very efficient!

Response from Martin Behrens Business Owner

Adela thank you for taking a quick minute to compliment our technician and help our company shine. We put much effort into providing knowledgeable and efficient technicians and service. Your opinion is very valuable!

Service: Garage Door Opener Install

Product: Garage Door Opener

Barbara Lindsay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Amazing service that was performed timely & with professionalism. Was very impressed

Response from Martin Behrens Business Owner

Oh Barbara we are so pleased that you were yet another satisfied customer. Thank you for the comments!

Service: Garage Door Opener Install

Product: Opener

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