Read what people are saying
about Precision Garage Door
Precision Garage Door of San Antoniohas received 4603 reviews, averaging 4.93 Stars:
Adkins, TX
Hello Ms. Murray thank you for leaving us a review!
San Antonio, TX
Kevin did a great job repairing our door!!
- Bob & nancy Oroszi
Hello Mr. & Mrs. Oroszi thank you for taking time to leave us a reivew!
Product:
San Antonio, TX
I called for estimate on Friday and had appointment on Saturday.Kevin was awesome!Great worker and cleaned mess up before heading out.The best part all parts were on hand in the work truck .
- Heather Miranda
Hello Ms. Miranda thank you for taking time to leave us a review!
Product:
San Antonio, TX
Very professional and courteous. Did a great job. Very happy with my garage door opener.
- Norma Cardona
Hello Ms. Cardona we do appreciate you leaving us a 5 star review!
Product:
San Antonio, TX
Thank you, Precision Door, for your professionalism and promptness. We have used Precision Door for several years and Jason has been on several service requests and completed each request with perfection. DW NILES. S
- Dw Niles
Hello Mr. Niles thank you for being a long time customer of ours. We do appreciate you and your continued business over years!
Product:
San Antonio, TX
Impressive work by Nur and Aaron. They installed my new garage door that now runs very smoothly and quietly.
- Carolyn Mirelez
Hello Carolyn thank you for taking time to leave us a review!
Product:
San Antonio, TX
I appreciated the timely response and fast turnaround as well as speed of repair. I do think the cost seems excessive, ie why is there a repair cost as well as labor? There were no parts involved.
- Thornton Mu
Hello Mr. Mu thank you for leaving us a review. In reviewing your invoice I do see that we charged a labor fee for rebalancing the door that was off track. Unfortunately due to COVID since January we have had 7 price increases, we have tried to absorb most of the cost. But unfortunately a small portion has to be passed on to the customer. Please feel free to give us a call if you have any further questions. We appreciate your business!
The guys did a great job. I miss my can of lube though.
- Alan Munson
Hello Mr. Munson thank you for taking time to leave us a review!
Product:
San Antonio, TX
Kevin & Patrick did an Outstanding Job - rated 6 stars in my opinion - will highly recommend to my neighbors when their shitty garage doors break like mine - all the same builder - Sitterle
- Philip Senna
Hello Mr. Serna thank you taking time to leave us a review! We definitely do appreciate you leaving us a great review!
Product:
San Antonio, TX
Very nice to work with. Answered all our questions and determined quickly what was wrong with our old system. Replaced our old system and the garage door is much quieter and quicker. Very professional representatives and company to work with. Thank you.
- Jon Lucas
Hello Mr. Lucas thank you for taking time to leave us a reivew!
Product:
Schertz, TX
Friendly, prompt and professional service.
- Sherry Kwasnik
Hello Ms. Kwasnik thank you for leaving us a review!
Product:
San Antonio, TX
The service l received was outstanding a 5 star rating but it's to expense l can't believe how much money it cost for what l had done... at this point l will have to start looking for a more reasonable garage service company with lower fees.
- Lawrence Pete
Thank you for the review we appreciate your business. Unfortunately due to Covid we have seen an increase in product and materials, and since January there have been 7 price increases. And while we strive for customer satisfaction we are also feeling the effects of the prices going up. If you ever need any garage needs please feel free to contact us.
New Braunfels, TX
Excellent. Serviceman was great. Nice young man.
- Rachel Hooper
Travis is professional and always makes sure our customers are well taken care of. Thank you for your 5 star review!
San Antonio, TX
The service was perfect
- Jorge Meckein
Thank you for writing a 5 star for Brent, Mr. Meckein !
Cibolo, TX
Horrible experience. This is a shakedown operation. DO NOT allow these people into your home or on your property; they will demand a service fee that isn’t disclosed by Angi.com or by their call center. After refusing to be taken advantage of, the servicemen reluctantly left my home. Had I not sternly “escorted “ them out, they’d have occupied my kitchen all evening demanding fees that weren’t agreed upon. Simply put, crooks; buyer beware and use any other company. These people are dishonest.
- JD Sida
Hello Mr. Sida thank you for taking a moment to write a review. After reviewing the recordings and speaking with all the persons involved I would like to extend my apologies. It has been determined that you were never quoted a service call charge. When it was discovered that a service call had not been quoted to you, a verbal apology was extended to you by the Operations Manager on 10/25/2021 prior to you writing a review. Our intent was not to "shake you down' or ''take advantage of you'' but collect a service call fee that should have been quoted to you in the initial call to our company. As you can see from out 3,262 reviews and the 18 years in business, taking advantage of our customers is not the way we do business. In fact, our goal is to provide exemplary customer service. It is through customer comments that we are able to learn & grow as a company. We again sincerely apologize for the miscommunication and hope you would consider us in the future should the need arise.
San Antonio, TX
Started the process of purchasing a new garage door in May. Initial installation occurred in July with an unsatisfactory job. Garage door trim installation was horrible with dirty areas left all over the door trim after installation. Did not get the matter resolved until today (October). Totally umacceptable service which is not characteristic of Precision. Don't know how they managed to falter on this one. My wife was extremely unhappy!!!
- Carlton Hinnant
Product:
San Antonio, TX
Technician came and saw the problem right away. Fixed it right away. Very professional and curteous.
- Elizabeth Trillo
We appreciate you taking the time to leave us a review Ms. Trillo.
New Braunfels, TX
We bought a home that had a Precision Garage Door that did not have any remotes. The technician did a safety inspection and found several issues that needed repair to increase the life of the system. The technician was very professional.
- Diana Dabelgott
Ms. Dabelgott, thank you for leaving a 5 star review for Brent. He is very professional and knowledgeable. We appreciate your business !
Product:
San Antonio, TX
We had everything finished in a timely and professional manner. Our technician was knowledge, friendly and did a super job.
- MJ Barnes
Thank you for your review, Mj. We're gad you love your new operator!
Product:
Cibolo, TX
Prompt service response for a simple issue. Replaced broken remote opener. Technician was courteous.
- Paul Greene
Thank you for leaving a kind review for Brent, Mr. Greene!
Product:
San Antonio, TX
On time, professional, even came out on a Sunday! made my garage door quiet and did a safety inspection on the whole system. Would use again…without question
- Angelina Wilkerson
Brent is knowledgeable and always goes above and beyond taking care of our customers. We appreciate your review!
Cibolo, TX
Fantastic, quick, professional service. 10 out of 10 recommend this company for garage door needs
- Matthew Dodaro
We appreciate you taking time and leaving us a 5 star review Mr. Dodaro.
Product:
New Braunfels, TX
Brett came out and quickly diagnosed our problem. He fixed our door and provided great customer service. I would call them again.
- Cameron graham
Hello Carmen we appreciate you taking the time to leave us a review, we are glad Brent was able to assist you!
Product:
San Antonio, TX
Very polite and courteous repair man. He walked me through everything and gave options. Art was early and found the problem. He was really professional and polite. I would highly recommend anyone who is having garage door problems.
- Nora Sharp
Hello Ms. Sharp thank you for taking time to leave us a review, we do appreciate it!
Product:
San Antonio, TX
Arturo is a very nice young man! How I wish I were able to purchase the door now!! Unfortunately I am unable to do so at this time, Thanks very much for everything!!!
- Diana Moore
Hello Ms. Moore thank you for taking time to leave us a review!
San Antonio, TX
Art was great. Very knowledgeable and helpful.
- Cliff Martin
Hello Mr. Martini thank you for taking time to leave us a review!
New Braunfels, TX
Installer was very nice and quick had job done fast and right
- James Rickard
Hello Mr. Rickard thank you for taking time to leave us a review!
San Antonio, TX
I will always keep precision garage door in my best list, because they are the BEST., the techs are the BEST in the business., Thank you Precision.
- Michael Pearson
Hello Mr. Pearson thank you for taking time to leave us a review!
San Antonio, TX
Jason, Technician, is very knowledgeable and provided great customer service. He explained in detail the necessary repairs. Very much appreciated him suggesting a surge protector for the Opener.
- Jerome Truss
Hello Mr. Truss we do appreciate you taking the time to leave us a review!
Product:
New Braunfels, TX
Very professional service!
- Jonathan Schmedt
Hello Mr. Schmedt thank you for taking time to leave us a review!
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Professional and courteous.
- Sue Murray