Garage Door Repair in Greater San Antonio Metro Area - Page 51

Always trying to achieve the "highly recommend" status. Love that we left so much of an impression. Thanks for the referrals!

No one likes pressure upsells. We train our technicians to inform you, not sell you. It's a pleasure on our end to hear this is the experience was such a positive one.

To the point. Love it. So happy to help so well.

Safety is such an important topic in our industry. Until you can close and secure your door you and your family are at risk. So glad to be of service....and so immediately as well. We love safe customers!

Explaining our suggestions and the work we need to do is so important to almost every customer. We offer different options ranging in price so no one feels pressured into something they don't know about. We have almost 20 years experience so knowledge comes with the territory. Happy to share!

Take your time. We are full of knowledge and expertise whenever you are ready. Thanks for the mention.

YES! A referral from another is the best compliment there is. We are so pleased you are satisfied and look forward to being your permanent garage door company. Keep those referrals coming Mr Ball! Thanks so much for the mention.

So happy to hear you love our techs! We definitely pride ourselves in sending the best techs and doing the best work! Thanks.

We would love to keep you as a permanent customer and will always send knowledgeable techs to you. Thanks for posting!

We LOVE hearing that you were so satisfied Mr. Weaver! At Precision Door we try to be the best around and are grateful you expressed such satisfaction with us!

Much appreciation Andrew for taking the time for such a great relay of your experience at Precision Doors. We strive to meet industry standards as well as the standards set by the customers.

We seldom have reviews that in depth. We appreciate your kind words and generous explanation of your entire experience with Precision Doors. We look forward to being your permanent door service company and encourage you to call us as needed. You will always get the same quality service from us.

YES! Another great report for our technicians. These guys pour not only their knowledge but their whole heart into the services they perform. Its wonderful to hear it recognized. Thanks Billie!!

So good to hear! Our techs train long and hard to be able to deliver information and professionalism together. And we pride ourselves on being courteous- so glad it shows! Thanks for taking time to leave a good review for us.

Mrs Rand, We are very sorry you feel unsatisfied or under served. That is never our intention. Although every one is entitled to their opinion I need to remind you of some important things.... *The service fee was waved by your technician in it's entirety as were ALL labor costs. *There is no mention at all anywhere on the invoice of us being called out to INSTALL a door. Your invoice states we were called out to SERVICE your door. *Our fee is not based on time it takes to repair. Our fee is based on the ability to know what to fix as well as having the proper equipment to do so. Putting a roller back on might seem like no big deal to you but there are so many adjustments that need to be made to even GET TO the roller. Precision door has never claimed to be the cheapest. This is an industry that falls into "you get what you pay for." We have claimed to be the best and deliver that quality of an experience. We would of course like to keep you as a customer but we realize Precision isn't right for everyone.

Our staff here at Precision trains to exceed expectation....from the techs to every employ involved along the way. We just love hearing that it made a difference in your garage door experience! Thanks Leticia!

Even a simple review can be a valuable review. Thanks so so much for taking a minute!

Mrs. Sallard thank you for the great review! We love hearing you were so happy!

So glad we were able to fix your garage door issue in under an hour. We try to do it in less than 2 hours but 1 hr is even better! We are elated to hear our techs are doing their jobs so very well!

Louise we love to hear that you were impressed by our professionalism....and even better that we still exhibit that to this day!! Our techs study very hard to be so informed and efficient! Thank you so much!

Thanks Michael, for the compliment so big! We pride our technicians on both their knowledge and professionalism. Glad you noticed!

We know everyone's time is important, so we at Precision aim to do a job in the fastest amount of time possible. We quite often are able to do same day work at a higher standard than most.....

We appreciate the post Bruce. We work hard for those 5 stars and are glad you are happy with our work!

Thank you for the 5- star rating Frank. We do our best!

Robert our techs are amazing! So glad you agree. We troubleshoot to avoid future problems and give you options to proceed. The referral of friend sand family is the best one we could get from any customer! Thank you. We welcome them and look forward to servicing them in an outstanding way as well.

Thank you Charles for pointing out the expertise of our technicians. We are always trying to help, not sell. We pride ourselves on genuine communication with each customer. Great to hear it's working and preventing problems!

Crystal, your review really hits home with us. Very heartfelt commentary from you and we are ecstatic to hear what an above average job our tech did for you. We strive to make sure our customers do not feel sold or pushed into unnecessary repairs. Very good to hear you felt so informed and that the choices you made were educated choices. Thank you for taking the time to leave such a detailed review!