Read what people are saying
about Precision Garage Door
Precision Garage Door of San Antoniohas received 4435 reviews, averaging 4.94 Stars:
Spring Branch, TX
Transparency during the entire repair process is one of the biggest things we train our techs to do. Love that so many people notice! Thank you.
Universal City, TX
very professional and caring. good price on new garage door. very happy with the service that I got from the technician.
- Sylvia Thomas
Yes ma'am. Professional and caring comes a lot from being a family owned business. We treat you like our own!
Bulverde, TX
Do not recommend
- Stan Teel
Mr. Teel, We appreciate you taking our phone call today and allowing us the opportunity to try and improve your experience. When your call was booked, our rep stated that the discount available was on parts, not the service fee (because we waive that with ANY repair). We apologized for the misunderstanding and agreed to apply the $10.00 discount in order to make you a satisfied customer and consider this matter resolved. Should you have any future repair needs, it is our sincerest hope that you would keep us in mind. We appreciate your business and look forward to serving you again in the future. Respectfully, PDS of San Antonio
San Antonio, TX
Same day appointment and on time . The technician explained everything thoroughly and was very courteous. All pricing was fully disclosed and job was performed to my satisfaction. Jason Dawson did an excellent job.
- Michael Daugherty
Fully disclosed pricing seems hard for some companies to achieve, but its our motto at Precision. We gain trust by not inflating our prices nor ourselves. we believe in transparent business practices for sure.
Product:
San Antonio, TX
The technician was prompt and polite. He inspected the door and the broken spring. He told me because the door was small cracks in three places he could not just replace the springs. Those cracks had been in the door for the past five years with no problems. The company was providing me with estimates to replace the door. I was dissatisfied that they would not complete the repair that I needed.
- Robert Richert
Thank you so much for the compliment towards our technician. We believe in long term solutions- not just quickly taking your money like other companies do. Precision Door of San Antonio hopes you understand. In the meantime the FREE estimate we provided you is valid. Let us know if you have questions.
New Braunfels, TX
Your service technician was awesome! Brent took the time to answer any questions we had. We are so satisfied with the service we received from your company
- Charlotte Lopez
Even a few words to express gratitude is a wonderful review to receive! Thanks Charlotte
Product:
San Antonio, TX
Talk about quick and quality service!! They came out the same day and had it done within an hour . My husband was at home with them and he never asks me to write reviews but today he told me please write a review because these guys were awesome ! And the company is fantastic! Thank you again for the fast and efficient service!
- Stacey Corporon
The husband who never reviews loved us? What music to our ears. These technicians train long and hard to be so informed....but they genuinely like helping people and it shows. Thank you for noticing!
San Antonio, TX
Being new to the area, I asked our realtor for a recommendation. She recommended you. I was pleased with the availability of an appointment the morning after I called. Luis and James were courteous and professional and answered all my concerns.
- Joanne Reyes
Yes ma'am! We are locally owned and family run business. No run-around, delays, or empty promises from us. We hope you will keep us as your garage experts!
Product:
Schertz, TX
Had somewhat of an emergency, the door wouldn't close. I got an appointment for next day because I thought I would be able to disengage the lock and pull down the door. I was wrong. I called back and they worked me in as an emergency security issue, same day as I called. The guys were great, very pleasant as usual, i've used precision door for years and will always use them.
- Kathy Nealy
Security is a huge issue for us. We are so relieved you stayed safe and locked in! We will always go out of our way to keep you cared for.
Very sorry that I forgot to also give kudos to the local office person, I think her name was Julie. If it wasn't for her quick work, no technicians would have even known about my problem. Thanks to all involved!!
Boerne, TX
Fast, friendly service
- Jim Foderaro
Nice!
Seguin, TX
Not sure if my first review went through. They called ahead and actually showed up 15 minutes early. They finished on time. They explained all my options clearly. They did the job and spent a fair amount of time explaining how things worked. They did a great job of clean up. I don't recommend many folks but I do recommend these two men. I am 99% sure their names were James and Brent.
- Thor/skip Skonnord
Even more valuable to get a recommend from someone who seldom does any recommending. Thank You Thor! We stand behind our theory that an educated customer is the best kind and love to hear that oour guys sill explain everything to every person every day.
Product:
New Braunfels, TX
Brent was our technician and he did a great job. He came just a few hours after we called on Black Friday, right after Thanksgiving. Brent had the garage door repaired in less than 30 minutes with a complete rewiring and a reasonable price.
- A satisfied customer
San Antonio, TX
I called and set up an appointment. I was called before repair started. Was given a few estimates and I choose what I wanted done. Repair was done correctly and in a timely time. I would recommend again.
- Patrick Robertson
Product:
San Antonio, TX
Great job & very professional. ????
- Eva Lecroy
Product:
La Vernia, TX
Service was excellent and professional with the replacement of our garage door opener
- George Richel
Product:
San Antonio, TX
Our technician, Brett was very professional, informative, and finished job in a timely manner
- Michelle Valles
San Antonio, TX
Just want to share my experience with PDS: First of all I’ve checked several websites and comments regarding garage door openers and found PDS was highly recommended. I saw a lot of positive comments about PDS and technician Patrick. So when I called to get an estimate… Patrick came to my rescue. After discussing options to meet my needs Patrick suggested the ideal one. He explained cost, benefits and the warranty. All were on the positive so the estimate turned into a purchase. Patrick was very personable and precessional. He answered all questions / concerns I had and I can’t thank him enough for the great work he performed. Kudos Patrick
- Fran Perry
Product:
Technician: Patrick Mulholland
San Antonio, TX
Travis was amazing at explaining the pro’s of moving to the lifetime program. The benefits of the upgraded parts make a big difference since we use our garage door frequently. Travis was efficient in the install and left our garage spotless. Kudos to Travis for his quality workmanship and customer service.
- Allan & Karen Vargas
Product:
Boerne, TX
My technician Art was kind and professional. I was quoted a very reasonable price and quickly scheduled for a new garage door installation. Highly recommend Precision Overhead Garage Doors!
- Candi Decker
Product:
Cibolo, TX
Awesome service and very professional
- Roberto Rubet
Product:
San Antonio, TX
So fast! So thorough! Jason was fantastic. He walked me through resolution on a few issues I was having and then fully maintenanced the doors and openers… glad I made the call.
- John Handley
Schertz, TX
Great response time and incredible work! Just fixed what was broken and didn’t try to push any sales!
- Maria Hanke
San Antonio, TX
This was the second time we required your services for two different issues. Both times friendly and professional service. Thank you Precision and Travis for your help.
- Angelica Reyes
You have made us your go to garage door repair team and we are so flattered! Just as we treated you before we will try everything in our power to be prompt and TO JUST FIX IT. We love our dedicated customers. Thank you so much!!
Product:
Converse, TX
Brent is as amazing. Professional, friendly & made sure I understood the garage opener & the mechanics of the garage. I also appreciated the fact it was fairly easy to get an appointment & he arrived early so I could have the rest of my day to do other things.
- KL Allen
We value your time as much as you do. Second only to you thoroughly understanding what our professional advice would be. You being aware of the "why" is a huge deal to us when we hand you your bill. You being educated to "WHY" is paramount.
Product:
Spring Branch, TX
Patrick is wonder & fast! Thank you.
- Chuck Weil
Fast is the name of the game it seems these days. So glad doing it right and doing it fast merged here!
San Antonio, TX
I rate Jason Five Star plus. Fixed the problem, explained what he did. I highly recommend.
- John Jonson
Thank you for such high marks!!! Our guys train very hard to know what to fix....and be able to do it so quickly.
San Antonio, TX
Travis arrived on time and was very professional. I am always happy with your service.
- Dorothy Coltstegg
We love that you continue to use us! Customer loyalty is the best compliment ever!
Product:
San Antonio, TX
Good reviews and longest in the business. Travis was a great guy and very professional. Recommend company for business.
- Michael Hayes
The thought process behind your comments is one most people have- how are the reviews? We at Precision take great pride in the treatment and efficiency to work we provide. Thank you so much for taking a minute to leave a review yourself!!
Product:
Converse, TX
Brent and James came out and were 100% professional and extremely knowledgeable about my issue. They explained not only possible causes for my issue but ways to add longevity to my equipment. Thanks again!
- Candace Burkett
Oh how good to hear! Our techs are very dedicated to educating the customer before any work is done. So glad you are satisfied!
Floresville, TX
Excellent service! Great experience with the company. Brent was very professional and very informative. I would recommend to everyone.
- Daniel Hernandez
Precision Door works diligently and honorably to get the referrals from customers. It makes us so happy to hear you were satisfied!
Product:
.png){kind=icon}
Teck was courteous and straightforward. Corrected the problem in short order. Very pleased with service.
- Terry Flahive