Read what people are saying
about Precision Garage Door
Precision Garage Door of San Antoniohas received 4487 reviews, averaging 4.94 Stars:
Schertz, TX
Product:
San Antonio, TX
Friendly, competent service with reasonably priced products.
- Tony Flores
Product:
San Antonio, TX
Patrick was great sales person.
- Douglas Jones
Product:
Technician: Patrick Mulholland
San Antonio, TX
Service was prompt and technician was super helpful and explained all my options. Very pleased and willl use Precision again in the future
- Paul Barrera
Converse, TX
60 minutes after my call they were starting to work. They gave me my options, explained my tradeoffs, and got to work. They were in and out within 2 hours.
- Kirk Murray
Product:
San Antonio, TX
Your online reviews were great
- Janet Grigsby
Product:
San Antonio, TX
My experience with Mr. James Ward was fantastic! He was on time, professional, and very knowledgeable. He did a great job!
- Derick Williams
Product:
Bandera, TX
The technician was very professional! He did an outstanding job! Thanks for having people who still understand what it means to provide quality work for the money!!!????????????????????????
- Darrell jackson
Product:
San Antonio, TX
N/A
- George Ramirez
San Antonio, TX
Quick, friendly, and knowledgeable…thank you Patrick!!!
- Linda Mills
San Antonio, TX
Everything went smoothly and Jason did exactly what we requested. Getting our problem solved on a Sunday was great!
- Patricia Leer
Schertz, TX
Very professional and friendly, great install, fast service, great price. Will use again
- Warren Sands
New Braunfels, TX
Very satisfied with the professional service. We were able to get help the same day and Brent arrived on time and explained everything that needed to be done and why it needed to be done.
- Gabby Jimenez
Yes we value your time as much as we value our own time. So glad to hear you were happy!!
Product:
Von Ormy, TX
Travis and his partner did an excellent job replacing old opener with a new one showed up when they said and cleaned and tested everything and program car and remotes
- Danny Smith
Showing up when we say we will is just the first step to earning your respect and loyalty. We pride ourselves in a job well done. Thank you!
Product:
San Antonio, TX
Art was fantastic from start to finish. He was professional and extremely knowledgeable about the issue—his expertise provided the awareness of potential future issues and possible courses of action for addressing them. By far, he exceeded ALL my expectations. I will definitely be a repeat customer. Thank you for the same day service and great customer service!
- Christina Bivens
Christina it makes us at Precision beam with happiness and warms our hearts to hear such an endearing description of your experience. We are NOT a cold hearted corporate company that couldnt care less about who it hurts. We are FAMILY owned and LOCAL. You matter to us. We know you by name as we do each customer. You matter and so do your needs. Thank you!!!
Schertz, TX
Brent arrived when he said he would. He diagnosed the problem quickly and recommend three solutions. I chose to replace the motor accessories. Brent did the work quickly and professionally. He reprogrammed my cars and assisted in programming the keypad. He showed me what maintenance I needed to perform and when. Brent was excellent ????.
- Ed Martin
Doing what you say you will is a HUGE factor at Precision. We put our stamp of quality on all of our work. Our word is our honor....including keeping our word about silly small things like arrival times. They are a huge deal.
Sorry about the ???? marks after the comment Brent was excellent. They were supposed to be !!!! We couldn't be happier with his work and will recommend your company and Brent to our friends. Thanks again, Brent :-)
Product:
San Antonio, TX
We greatly appreciate the years of service Precision Overhead garage has provided. They are always professional and knowledgeable when resolving our issues and servicing our garage door. The service fees are market place fees. We highly recommend this 5 Star garage door company. Thank you for your excellent service. Devine
- Devine
What a heartfelt comment. We cherish each and every customer and care for you like family. We go above and beyond to earn your continued loyalties. Thank you Devine!!!
Product:
San Antonio, TX
Repair was very timely by a knowledgeable service technician. Explained what he was doing and asked permission before rerouting wires. Very professional and personable. Thanks.
- Dale Worsham
* asking permission to do work BEFORE we start the work is a mandatory practice at Precision. We dont want any customer to feel pressured at any point.
San Antonio, TX
I found Precision on internet and called regarding my garage door not opening anymore. They came out within the hour and installed a new garage door opener. The installer was very professional and friendly. I highly recommend this company for your garage door needs.
- Joann Stroud
Wow. Within the hour?? I am seriously impressed I must admit. That is awesome!!!!
Product:
San Antonio, TX
I have used you guys before and like the coupons we receive in the mail. Art Fuentes showed up on time, very polite and professional, he new his job.
- Marc Machado
These guys can diagnose and repair your situation faster than most people believe is possible. They train long and hard for that...
San Antonio, TX
Very professional crew. Very respectful of my time. We're on time and completed the job in a timely manner.
- Jesse Burns
Time is precious. For every customer, every appointment. We respect your time as much as we respect our own.
Cibolo, TX
Service technician Brett offered several options to us for a garage door tune-up. Very efficient and knowledgeable and adjusted/lubed garage door so that less stress was on motor. Highly recommend.
- Fred Kunz
YES! Those several options presented to you ensure no customer feels pressured by any high stress sales tactics. Love this comment!
San Antonio, TX
I originally purchased my unit in April 2022. That service was great. I love the product. Today, there was a problem with opening the door. I called for service and Kevin determined the base unit needed to be replaced at a cost of $90. I was surprised by that and voiced my concern. Immediately Kevin called the office relaying that I was yelling at him and acted as if he was doing me a favor by even remaining on my property. The person told him to replace it free of charge, which I am grateful for. What I don’t like is the dismissive way that Kevin treated me and the untruthful accusation that I was yelling at him. He even said the person he was talking to agreed that I was yelling at him. Subsequently, I called the office and spoke with Julie, simply to state my side of the story so as not have a black mark on my record. I am very pleased with the responsiveness she delivered. Kevin may be a good technician and a great guy. However, if I were managing him, I would at the very least help him appreciate his role in representing your company towards customers that may have very valid concerns.
- Arlie Francis
At Precision we consider every customers' concerns to be valid. To our understanding your concern was the $90 labor fee, which our technician waived. It states clearly in your invoice #5881097 dated 4/12/22 to expect a labor charge if the need arose for us to come back to your house after 90 days. If he seemed dismissive it probably is because he was forced to call the office as we do not leave our technicians or customers in an unprofessional situation. A customer not wanting to pay for service is deemed highly unprofessional and we must be made aware immediately. Our technician did exactly as he was trained to do. We would very much like to retain you as a customer but not at the sake of our professional integrity.
Fair Oaks, TX
Fast service by a well trained and professional service staff. Got the problem detected and fixed within an hour. Same day service you give is unheard of in the market. Will definitely use you again. Regards, Charles
- Charles Korbell
We try very hard to do what the competitors can't, and serve people not only as quickly as possible but as correctly and as friendly as well!
Canyon Lake, TX
The gentleman who came to our house was very knowledgeable and helpful in explaining the issues with our 20 year old garage door. He quoted prices for the two options that he could provide to do the repairs, and after I selected an option, he was able to do major repairs and replacement of parts within 90 minutes. I watched him work and have confidence that he is experienced and really showed that he knew what he was doing. If I have a problem in the future, I will be happy to have him come back to fix the problem.
- Dan Carroll
Yes sir all of our techs train very long and very hard. I love that you mention making a selection! Offering customers different ranges of solutions is our specialty and only way we do business.
Product:
Converse, TX
Quick service.
- Michael Twiss
Time is very, very valuable to us.
San Antonio, TX
Our installer, Patrick, was very professional, timely and made the install of our new garage door opener system smooth and quick. The company got me on the schedule very quick and the prices were very reasonable! I feel like they will stand behind their products and service. The garage door now opens and closes great and is so quiet.
- Susan Roach
Precision absolutely DOES stand behind our products and our services. We are flattered you noticed! Thank you!
Product:
Technician: Patrick Mulholland
San Antonio, TX
Fast and courteous as well as skilled
- Gerald Busald
We believe in first learning your skills and developing your skillset and the quickness comes naturally!
New Braunfels, TX
Prompt, professional service, will recommend.
- Bill Nance
Thank you so much!!
Schertz, TX
I was very impressed with our technician James. He was very sincere and motivated in repairing our garage door. For being a new technician, he ensured the repair was done correctly the first time. My garage door is extremely heavy and in my opinion two technicians should have been sent. James seeked verbal guidance and did the job by himself. I commend James for his aggressive approach in doing his job and representing Precision Garage Door Repairs. His attention to detail is above approach.
- Guido Libertiny
James is an amazing tech. Thank you so much for your kind words!
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Brent was friendly, professional, and very knowledgeable. Explained my issue and my opinions to fix my issue. Work was completed in a very timely manner. Highly recommend using Precision Garage Door. I used them at my previous home and now at my new home.
- Brian Eason