Read what people are saying
about Precision Garage Door in:
Schertz Area, TX
Precision Garage Door of San Antoniohas received 519 reviews, averaging 4.94 Stars:
Converse, TX
Hello Alvin we appreciate your business and the 5 star review!
Product:
Cibolo, TX
Brent is a true professional!
- Yulanda Bogany
Hello Yulanda thank you for the 5 star review!
Schertz, TX
Best service we’ve had all round. From the Lady who answered the phone and scheduled our same day service to Brent H. who arrived right on time and fixed the problem it was a very good experience. I’ll recommend Precision without hesitation.
- Rusty Marshall
Hello Ms. Marshall thank you for taking time to leave us a review!
Product:
Converse, TX
The tech that came out was awesome
- Dezmon Perry
Hi Mr. Perry, thank you for complimenting our tech, Brent! We appreciate your business and the 5 star review on our team!
Universal City, TX
I had an appointment with that "other" company who never showed up. I emailed Precision at 7:30 pm hoping they would see it first thing in the morning. They called me within 5 minutes and set an appointment for the next day. The technician was running ahead of schedule and called to see if he could come early. Amazing customer service from both the technician and scheduling staff! Travis was great - told me exactly what I needed. He made suggestions but did not try to push me into stuff I didn't need yet. I will definitely use this company long tern and recommend them to friends.
- Sally Cook
Hello Ms. Cook, thank you for your 5 star review on us, and our technician, Travis! Your business, and recommendations to your friends & family for their garage door needs are much appreciated!
Converse, TX
On time, quality installation, thank you.
- Kent
Hi Kent! Thank you for your review, and business with us!
Product:
Converse, TX
Very informative and thorough! Excellent work ethic. Customer service like I’ve never received in the service and repair industry. Ask for Jason!
- Michael Villacorta
Thank you, Mr. Villacorta, for giving us and our team a 5 star review! We appreciate your business!
Product:
Converse, TX
Brent helped us get our life and garage door back “on track”! Fast and professional, it helped that I was taken on a step by step of the process and given three different pricing options to help navigate the decision of how to proceed. In addition, I always love a good warranty which came with what we needed done. Now we can keep our cars, garage and home safe without worry.
- Mercedes Moreno
Hello Mercedes we are glad Brent was able to take care of you! Thank you for taking time to leave us a review!
Product:
Universal City, TX
Fixed our garage door and it barely makes a sound. Guys were very nice
- Edgar Cosio
Hello Edgar thank you for taking time to leave us a review!
Cibolo, TX
Brent Huffman was very knowledgeable and very professional. I really appreciated his service.
- Elwood Burney
Hello Mr. Burney we appreciate the 5 star review!
Converse, TX
Very professional explained all questions very satisfied.
- Ritchie Rider
Hello Ritchie we appreciate you taking the time to leave us a review!
Product:
Universal City, TX
Outstanding service—service technician was prompt, courteous and very knowledgeable about what needed to be done. I could not have asked for better service and would recommend them for any and all your garage needs.
- Marie Vanover-goodwin
Hello M.M thank you for leaving us a review we do appreciate it!
Product:
Converse, TX
I contacted the company because my garage door was not opening. The technician Brent arrived on time. He assessed my concerns and located the problem. After performing a check of my garage door he determined additional work be completed. He explained what needed to be done as well as provided me with total pricing. The job was done in about an hour and the work area was cleaned up. Brent explained what he had done and went over the parts and warranty. I am very happy with the results and appreciate his professionalism. Will be using their services again.
- Latanya Bennett
Hello Latanya thank you for leaving us a review! We are glad that Brent was able to properly explain everything to you!
Product:
Cibolo, TX
My Dad recommended you all.
- Brandon Reisner
Hello Mr. Reisner thank you for the 5 star review!
Product:
Schertz, TX
Brent was on time and gave me my options very quickly. Repair was timely and I could not be happier with the results. Appreciate the promptness, professionalism, and honesty.
- Darin Middleton
Hello Mr. Middleton we appreciate the 5 star review!
Cibolo, TX
Julian arrived and took care of us with the true professionalism that your company has always represented with us. Thank you
- Michael Haynes
Hello Michael we appreciate you taking time to leave us a review!
Cibolo, TX
For the quality of customer service the price is very competitive in this market. There is nothing better then the piece of mind you will have knowing that this staff truly is knowledgeable in their craft. Work ethic is very hard to come by these days. Precision can be very proud in the people they send out to represent them in the field. Thank you for making this a painless process.
- Steven Taylor
Hello Mr. Taylor thank you for leaving us a review! We are glad to hear that you are satisfied with our service.
Product:
Schertz, TX
Friendly, prompt and professional service.
- Sherry Kwasnik
Hello Ms. Kwasnik thank you for leaving us a review!
Product:
Cibolo, TX
Horrible experience. This is a shakedown operation. DO NOT allow these people into your home or on your property; they will demand a service fee that isn’t disclosed by Angi.com or by their call center. After refusing to be taken advantage of, the servicemen reluctantly left my home. Had I not sternly “escorted “ them out, they’d have occupied my kitchen all evening demanding fees that weren’t agreed upon. Simply put, crooks; buyer beware and use any other company. These people are dishonest.
- JD Sida
Hello Mr. Sida thank you for taking a moment to write a review. After reviewing the recordings and speaking with all the persons involved I would like to extend my apologies. It has been determined that you were never quoted a service call charge. When it was discovered that a service call had not been quoted to you, a verbal apology was extended to you by the Operations Manager on 10/25/2021 prior to you writing a review. Our intent was not to "shake you down' or ''take advantage of you'' but collect a service call fee that should have been quoted to you in the initial call to our company. As you can see from out 3,262 reviews and the 18 years in business, taking advantage of our customers is not the way we do business. In fact, our goal is to provide exemplary customer service. It is through customer comments that we are able to learn & grow as a company. We again sincerely apologize for the miscommunication and hope you would consider us in the future should the need arise.
Cibolo, TX
Prompt service response for a simple issue. Replaced broken remote opener. Technician was courteous.
- Paul Greene
Thank you for leaving a kind review for Brent, Mr. Greene!
Product:
Cibolo, TX
Fantastic, quick, professional service. 10 out of 10 recommend this company for garage door needs
- Matthew Dodaro
We appreciate you taking time and leaving us a 5 star review Mr. Dodaro.
Product:
Converse, TX
Tech identified the problem gave me a quote. After I agree proceeded to complete the work in a timely manner. Very satisfied with the work. Mr. Watts was very professional and answered all my questions. Would diffinetely recommend your company to anyone needing garage door repair.
- Mark Pritchard
Hello Mr. Pritchard thank you for taking time to leave us a review, we are glad Nur was able to assist you!
Product:
Schertz, TX
Very professional and nice ????????????
- Derrick Allard
Hello Mr. Allard thank you for taking time to leave us a review!
Product:
Converse, TX
Replaced garage door springs. Totally satisfied with technician. Professional job!
- Noel Land
Hello Noel thank you for taking time to leave us a review!
Schertz, TX
Exceptional service. Explained and showed everything and made it easy to understand. I won’t go anywhere else for garage door service.
- Ronald Stevens
Hello Ron thank you for leaving us a review we look forward to any potential future business with you!
Product:
Converse, TX
We appreciate that you are available. Jason came out got our door down and working.
- Mary Smith
Hello Ms. Smith thank you for taking time to leave us review. We are happy to hear that you are satisfied with our services.
Product:
Converse, TX
We’ve used Precision Overhead Garage Door Service since they installed a new garage door for us a number of years ago. The man doing the installing asked if we planned on getting an automatic door opening system and suggested the PDS Ultra 900 system. We said ‘Yes’ and have loved the quiet and reliable service the system provides. We’ve since had to replace the door recently (unfortunate backing out incident before the door had fully opened) and Precision Door again provided excellent professional service. We highly recommend this company for your garage door needs!
- Robert Hale
Hello Mr. Hale thank you for leaving us a review! We are glad to hear that we met all your needs and we do appreciate your business.
Product:
Universal City, TX
Your repair men, Caleb and John were fantastic! Not only did they explain everything to me and go through options, but my grandmother had a medical emergency while they were at my house that I had to run off to. Caleb was extremely accommodating and understanding and said he’d email me the estimates and to give him a call when I’m ready. Extremely good, kind, and professional men.
- Catherine Mueller 2
Hello Ms. Manns thank you for taking time out of your day to leave us and our techs a review. We are very happy to hear that John and Caleb were able to assist you.
Schertz, TX
Everybody was very nice and did a great job, considering the difficulties you all had to go through this last year. Thank You
- Sharon Chaves
Hello Ms. Chaves thank you for your review! We appreciate your business and review. It was a tough year for everyone but we came together and pulled forward as a team to help faithful customers like you!
Product:
Cibolo, TX
Great technician and quick thorough install.
- Kathy Mitchell
Hello Ms. Mitchell we are glad Caleb was able to help you out. Thank you for your review. We appreciate your business!
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My sender/reviewer (electric eye sensor) was ruined by rain water. Was shown to me I had aa pretty bad issue with my rollers. They got replaced. Had door installed by Precision back in 2014 new and was surprised the rollers weren't covered by warranty so spent more than planned, but they still get 5 stars because 8 years of flawless operation is pretty good if you ask me.
- Alvin Anderson