Review:

After being told by another garage door repair company that the earliest they could come was in a week, I called Precision. They gave me an appointment for the next morning, and then came early! Jason was incredibly courteous and accommodating and pleasant. He replaced the springs(one was broken which is the reason we needed service) and bearing on our 2 car garage door, tightened all the fittings, checked the cables, lubricated everything and put the door back in great shape. Then he inspected and tuned up the single garage door. All work was done neatly and the site left in perfect condition. He was very pleasant about everything. I will call Precision first the next time, without a doubt.

Review:

Jason Dawson and his apprentice came and were proactive and up-front with what they needed to do to fix our broken torsion spring system and rollers. Thanks to Precision for being flexible and making our house call and repairs happen ASAP!

Review:

The technicians with Precision Door are very knowledgeable and efficient. The products they sell are top quality. Jason did a great job.

Review:

Chris Flores truly represented what your business advertise. He displayed high standards of professionalism, and he knows his job. Also, he has excellent customer service skills making us feel completely satisfied with the job done for the personal treatment, the honesty and integrity displays when evaluating the damage, proposing solutions and repair performed. So far our garage door is working as expected. We defenitely will use your services in the future.

Review:

I greatly appreciate the responsiveness and professionalism of Chris. I may decide to replace the door and if I do I will ask for Clhris to do the work. A sincere "Good on 'ya" to all involved. cheers/Bruce

Review:

Who has chat open at 10:30 pm? Absolutely the best! Garage door exploded late in the afternoon, by 1030pm I had a next day appointment. Jason showed up saw the problem, recommended a few tweaks and my garage door has never been so quite. 26 year old door has a new lease on life! Outstanding job Jason.

Review:

This is the second time I use Precision. There are a lot of things that I love about them. The first is that they offer same day service. The second is that they are part of the BBB so I feel more confident in using them. Mr. Monty Morales came in to replace my garage door opener after it was damaged by the storm. He explained what had happened, he gave me options, and he took care of it quickly. After he was done, he explained the features of the new mechanism and their warranty. I would absolutely call Precision again if I needed my garage door worked on.

Review:

THE SERVICE MAN DID AN OUTSTANDING JOB, HE HAD TO REMOVE SOME CABINETS THAT WERE IN THE WAY OF THE DOOR CLOSING OR OPENING, AGAIN OUTSTANDING WORK, THANK YOU VERY MUCH,

Review:

Great customer service. Pricing was fair. Very knowledgeable and detailed in all explanations. This is the second time I have used their services. I will be using and recommending them for upcoming years.

Review:

I gave Precision 5 stars because I’m not only a repeat customer but a very satisfied repeat customer. My garage door issues, whatever they have been, are addressed immediately and by a professional staff. My service man, Josh, have always been prompt, courteous and addressed all my concerns. I’ll continue to recommend Precision. Thanks

Review:

Very happy with the service and your rep (Chris) will be asked for by name if I have any problems in the future!

Review:

Great service. Responded same day. Technician was very professional. Explained what he was going to do and what all my options were. Very willing to have them service my hone again.

Review:

Chris is a pro who we've worked with before. He does a good, thourough job on installation and explaining the work. This is our second time working with Chris. Thank you.

Review:

We are past satisfied customers. Monty was on time and fix the problem temporarily. In a few days we will ready to replace the garage door, due to some legal issues with the house.

Review:

I was looking for a company near my home and you have one located in Helotes. I was impressed with the quality of service that Jason Dawson gave as he installed a new remote door opener as well as removing old rollers and replacing them with better ones. I can say that quality is the hallmark of Precision garage door service.

Review:

We have used your company before. Had a good experience the first time so we decided to use your company again. Service was great starting with making an appointment, receiving a confirmation, to getting our call when service tech was on his way to the actual service we received. We had a garage door opener installed (we purchased ourselves). Monty Moreno was our service tech. Very well mannered and very personable and respectful. Spoke very well and was very helpful in the use of the opener. He worked the whole time he was here and did a good job. We will definitely be using you all again if needed.

Review:

Had trouble with opener, service tech found the problem. ad to replace the entire opener. The Tech was very well qualified and did a wonderful job in a short amount of time. Thanks for all you did

Review:

Jason was very professional and knowledgeable in fixing our garage door. He worked on our garage door several years ago and did a great job each time. We overuse our garage door because it is the main way we go in and out of the house, so we need a reliable door. Thanks for getting out the same day I called and getting it fixed in a timely manner. I would give Jason a 5 on the rating scale.

Review:

We had a garage door come off the rails and wouldn’t close. Called Precision and they set up an appointment that day. Shortly thereafter, I received an email with the name of technician (Jason Dawson), along with a link to his bio - nice touch! Jason arrived on time, discussed options and then proceeded to fix our door. Jason was courteous, knowledgeable and friendly.

Review:

EXCELLENT! Jason and Levi arrived on time, assessed the situation quickly and informed me of what needed to be done. Very professional and friendly guys. They were very informative and I learned about garage door openers! I am very impressed with the work that was done, I would highly recommend Precision Door Service.

Review:

Precision provided prompt, courteous and very professional service ASAP. Wow. I am impressed. Congratulations! My garage doors are up and running. Thanks !!

Review:

Danny Kuhn was my technician and he had a young trainee with him. Both of these men were excellent in their demeanor, courtesy, professional knowledge and most importantly getting the job done RIGHT all the way around. My appointment time was between 4PM & 6PM but Danny called about 2PM and said he had cancellation and could they come over now. Of course, I agreed and they arrived on time, charged a fair price and drank two bottles of my water (LOL), I offered it to them. I've used Precision in the past and if the need arises I'll do it again, but this time I'll ask for Danny if he's available. Recommend without reservation. I purchased end bracket's with bearings, I said "Cables" because bracket's was not listed as a choice.

Review:

I purchased my home with an unusual garage door opener that had been installed by the seller immediately before closing. After it failed once, I wanted a service visit to make sure everything was adjusted correctly. Chris Flores checked everything out thoroughly, found a nail that was potentially catching on the door, and even reviewed the manual to make sure it was all working properly. I am very happy with the service and when and if my older door needs an overhaul or replacement, I will call this company first!

Review:

My garage door kept sticking when we tried to open it remotely. The service men, I am sorry I did not get their names were professional and fast. I will definitely will use again!

Review:

Fast service. Technician was very friendly and honest. replaced door springs and serviced 2 door. Spent time doing adjustments. Very good experience.

Review:

Our garage door motor was making an unusual noise...we called Precision out for an inspection and general servicing. Turns out that one of our springs was broken. We elected to replace both springs and a variety of other components. We thought the price was very reasonable and we were EXTREMELY impressed by Monty's knowledge and professionalism!

Review:

My experience with Precision Door of San Antonio has been amicable and pleasant. The technician, Chris Flores, was extremely knowledgeable and skilled and very caring and pleasant. He was thorough and took the extra mile to show me ways to maintain optimal performance of my new garage door installation. Thank you, Precision Door of San Antonio!!! I will not hesitate to use you again, if needed, and even recommend your business to friends, neighbors and family. Thank you!!!!

Review:

Your service was very timely and the technicians were very professional. Installation of the new door opener was quick and neat. Great job.

Review:

I am a repeat customer. Chris was professional and courteous!!! He is an excellent face for your company.

Review:

as a repeated customer the last 20 years, the efficiency, proficiency and expediency very much recommended for an home owner to avail this company to earn your business. Chris Flores did an excellent job repairing our garage door in the time disclosed. Job Well Done!