Read what people are saying
about Precision Garage Door
Precision Garage Door of San Antoniohas received 106 reviews, averaging 4.02 Stars:
Converse, TX
San Antonio, TX
Excellent premium service. Speedy install of new bar rollers cables springs and door adjustment. Seems pricey but I should never have to worry about the door falling down again.
- Miles Darnell
San Antonio, TX
Because you installed our door and one of the remotes stopped working in under a year…so we had to have them replaced
- Alex & anthony Inskeep
Boerne, TX
All very professional and helpful. Unfortunately, were not able to work on Genies Thanks
- Tony & bridget speidel Aguilera
San Antonio, TX
Out to my house in less than 25 hours. Simply fix, not cheap but repairs were quick and repair man was polite accommodating.
- Joesph Duffy
Cibolo, TX
The gentlemen who came out for the service were amazing and informative. They both represented the company well. The only reason I didn't choose a 5-Star rating was due a surprise-cost added that was not shared when I asked for a total cost when the appointment was set.
- Edward Jones
New Braunfels, TX
Nice, super informative and knowledgeable
- Michelle Pawelek
Floresville, TX
Needed a new remote and found you on line
- John Moring
Schertz, TX
Brent was very nice and informative and hope to have a new unit installed soon … have to order the equipment.
- Linda & jack Hogge
Such a sweet commentary from you two. Thanks for taking a minute to comment!
New Braunfels, TX
Good job Expensive
- Luis Morfin
Thank you. Quality isn't cheap : )
San Antonio, TX
Came home from a trip and couldn’t get in my garage. I called Precision and someone was here with in an hour. Brett did a great job- very professional and left my garage very clean.
- Tessa Bodnar
Tessa- thank you so much for taking a minute to give such positive remarks! We strive to give an exemplary experience and we are glad it shows.
San Antonio, TX
I appreciated the timely response and fast turnaround as well as speed of repair. I do think the cost seems excessive, ie why is there a repair cost as well as labor? There were no parts involved.
- Thornton Mu
Hello Mr. Mu thank you for leaving us a review. In reviewing your invoice I do see that we charged a labor fee for rebalancing the door that was off track. Unfortunately due to COVID since January we have had 7 price increases, we have tried to absorb most of the cost. But unfortunately a small portion has to be passed on to the customer. Please feel free to give us a call if you have any further questions. We appreciate your business!
San Antonio, TX
I contacted your office because y’all have always been fast, reliable and do great work. Nur, came out assessed the situation and advised I need a new door. I am a little disappointed but understand it’s an availability situation and will patiently await your call. Nur, was helpful and I appreciated the fast response.
- Patty Resendez
Hello Ms. Rensendez, thank you for your review! Unfortunately that has been a challenge for us with availability. But we are doing our best to meet all our customers needs. We hope to get your door in as soon as possible. Please don't hesitate to contact our office. We appreciate your business.
Product:
New Braunfels, TX
Was prompt. Door was very noisy, squeaking. Fixed it, now opens very quiet.
- Delores Scanlon
Thank you for leaving us a review, Delores!
San Antonio, TX
The Svc Rep, Jason Dawson, quickly identified the problem of a wiring defect. He also noticed that one of the brackets was broken and needed replacement. Also said the rollers needed to be replaced. After work was completed it was a noticable improvement of the garage door opening and closing and much quieter. I would have given a 5 star rating except for price of parts. I was given a little price break on the overall billing. I still do highly recommend this company.
- Charles Buckley
Mr. Buckley, Your 100% satisfaction is important to us. We highly value your feedback, and we sincerely appreciate the time taken to leave us your review! I realize that you were displeased with our pricing. As in any business, the price of the part(s) is not the only consideration when establishing a selling price. Factors such as insurances, overhead, technician certification, gasoline, liability, salaries, 24/7 live operators/service and advertising all must be considered when establishing pricing. We hope to be doing business with you in the future! I am in high hopes that the service we provided will ensure that your garage stays problem free for years to come.
Product:
San Antonio, TX
When our garage door broke, I searched on the internet for a repair company. Precision Door was rates highly by others, and they did not disappoint. They came out quickly, professionally and determined what needed to be done. By the next day our problem was resolved.
- Nichole & nathan Faylor
Mr. and Mrs. Faylor, We are always doing our best to resolve your garage door issues as soon as possible--your 100% satisfaction is important to us! Thank you for the time taken to provide your feedback.
Product:
San Antonio, TX
Good
- Tim Scott
Mr. Scott, Thank you for your review! We appreciate your business.
San Antonio, TX
Technician didn’t know why remotes didn’t work properly. Could only offer to sell me new ones at a price that was way too high. Mechanical work was fine.
- Andy Faber
Mr. Faber, We need feedback from our customers, both good and bad, to improve our business! I realize you are displeased with our pricing, and I am in hopes that the service that we provided will ensure that your garage remains trouble free for years to come. Please feel free to contact me to discuss this matter further.
San Antonio, TX
Quick And easy
- Mira Spillman
Product:
New Braunfels, TX
great service. he was quick friendly and early and informative
- Craig Van ryswyk
San Antonio, TX
Waylan did an excellent job of solving the garage door problem. He even gave some troubleshooting suggestions. Thank you Precision Door Company
- Jean Hopkins
Mr Hopkins, Thank you for sending in your review. I'm glad that Waylan got your problem solved and was able to give you some helpful suggestions. We look forward to doing business with you in the future, should there be a need.
San Antonio, TX
Waylon is very polite & did a nice job. My complaint is that he left dirty hand prints on the newly painted white walls all around the door, motor, & wall switch.
- John & holly Wheeler
San Antonio, TX
Got off to a shaky scheduling start but once resolved, the service was exceptional. Very patient and thorough in performing the repair. Many thanks!
- Satisfied Customer????????
Product:
San Antonio, TX
Your guys were knowledgeable and got right to business when they arrived. Asked the right questions to assess the situation and ensured that I could operate th door in question before they left. Both guys could work for me anytime. Thanks
- Paul Simonson
Boerne, TX
Their service call of $49 was very reasonable. They came the same day. Their work so far looks great. The only down side was that the whole garage door opener was a little pricey and they only had one model with them to fit my existing one. However, I chose not to wait and had it installed that day.
- Martin Arellano
Product:
Adkins, TX
Service was good and quick, response time was good, one day from initial call, installer explained everything and did maintenance on door after instillation
- R D Rowland
Product:
New Braunfels, TX
Very pleased and satisfied with workmanship. However, the price of $665.00 was a little steep. Although the work and part came with lifetime warranty. The competitor offered the same work (torsion spring conversion) for less to include a two-year warranty parts and labor ($389.00). Not for sure if the difference in your prices is connected to the lifetime warranty. But $276.00 is a little pricy for an extended warranty. Overall Dan the technician did an outstanding job in installation and adjustment of my broken garage door. Thanks
- Craig Prince
Product:
Schertz, TX
i was pleased with the service. It was timely and the technician was polite and knowledgeable.
- Ladonna Smith
San Antonio, TX
5 star rating for Jason. Very satisfied with his work.
- Javier Esparza
San Antonio, TX
Technician was on time and very knowledgeable. Price was right and service accrprable. Would definitely use them again.
- Deborah Melton
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Quick service on a Sunday Morning. Replaced broken spring, the serviceman was amazing! I thought service was pricey, the only negative.
- Violet Gutierrez