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Read what people are saying
about Precision Garage Door in:

Universal City Area, TX

Precision Garage Door of San Antonio
has received 373 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Technician explained everything and was very efficient!
Adela Garcia
A Response from: Martin Behrens

Adela thank you for taking a quick minute to compliment our technician and help our company shine. We put much effort into providing knowledgeable and efficient technicians and service. Your opinion is very valuable!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response and Brent H was professional and knowledgeable, was able to quickly get the door working and come up with a solid plan for a long term solution!
Mike Hanrahan
A Response from: Martin Behrens

Mr Hanrahan- we are so happy that your service and experience were beyond satisfactory. We strive to do our best and your comments were a solid confirmation of our technicians' knowledge and dedication. Thank you!!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing service that was performed timely & with professionalism. Was very impressed
Barbara Lindsay
A Response from: Martin Behrens

Oh Barbara we are so pleased that you were yet another satisfied customer. Thank you for the comments!

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was my technician. He knew right away what needed to be done. Within an hour he had all items replaced/repaired. He answered all of our questions in a simple professional manner. He is very experienced and I will request his presence for future repairs. Good Job!!
Mike Welch
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My sender/reviewer (electric eye sensor) was ruined by rain water. Was shown to me I had aa pretty bad issue with my rollers. They got replaced. Had door installed by Precision back in 2014 new and was surprised the rollers weren't covered by warranty so spent more than planned, but they still get 5 stars because 8 years of flawless operation is pretty good if you ask me.
Alvin Anderson
A Response from: Martin Behrens

Hello Alvin we appreciate your business and the 5 star review!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent is a true professional!
Yulanda Bogany
A Response from: Martin Behrens

Hello Yulanda thank you for the 5 star review!

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Best service we’ve had all round. From the Lady who answered the phone and scheduled our same day service to Brent H. who arrived right on time and fixed the problem it was a very good experience. I’ll recommend Precision without hesitation.
Jan Marshall
A Response from: Martin Behrens

Hello Ms. Marshall thank you for taking time to leave us a review!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech that came out was awesome
Dezmon Perry
A Response from: Martin Behrens

Hi Mr. Perry, thank you for complimenting our tech, Brent! We appreciate your business and the 5 star review on our team!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an appointment with that "other" company who never showed up. I emailed Precision at 7:30 pm hoping they would see it first thing in the morning. They called me within 5 minutes and set an appointment for the next day. The technician was running ahead of schedule and called to see if he could come early. Amazing customer service from both the technician and scheduling staff! Travis was great - told me exactly what I needed. He made suggestions but did not try to push me into stuff I didn't need yet. I will definitely use this company long tern and recommend them to friends.
Sally Cook
A Response from: Martin Behrens

Hello Ms. Cook, thank you for your 5 star review on us, and our technician, Travis! Your business, and recommendations to your friends & family for their garage door needs are much appreciated!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, quality installation, thank you.
Kent
A Response from: Martin Behrens

Hi Kent! Thank you for your review, and business with us!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very informative and thorough! Excellent work ethic. Customer service like I’ve never received in the service and repair industry. Ask for Jason!
Michael Villacorta
A Response from: Martin Behrens

Thank you, Mr. Villacorta, for giving us and our team a 5 star review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent helped us get our life and garage door back “on track”! Fast and professional, it helped that I was taken on a step by step of the process and given three different pricing options to help navigate the decision of how to proceed. In addition, I always love a good warranty which came with what we needed done. Now we can keep our cars, garage and home safe without worry.
Mercedes Moreno
A Response from: Martin Behrens

Hello Mercedes we are glad Brent was able to take care of you! Thank you for taking time to leave us a review!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fixed our garage door and it barely makes a sound. Guys were very nice
Edgar Cosio
A Response from: Martin Behrens

Hello Edgar thank you for taking time to leave us a review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent Huffman was very knowledgeable and very professional. I really appreciated his service.
Elwood Burney
A Response from: Martin Behrens

Hello Mr. Burney we appreciate the 5 star review!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional explained all questions very satisfied.
Ritchie Rider
A Response from: Martin Behrens

Hello Ritchie we appreciate you taking the time to leave us a review!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service—service technician was prompt, courteous and very knowledgeable about what needed to be done. I could not have asked for better service and would recommend them for any and all your garage needs.
Marie Vanover-goodwin
A Response from: Martin Behrens

Hello M.M thank you for leaving us a review we do appreciate it!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted the company because my garage door was not opening. The technician Brent arrived on time. He assessed my concerns and located the problem. After performing a check of my garage door he determined additional work be completed. He explained what needed to be done as well as provided me with total pricing. The job was done in about an hour and the work area was cleaned up. Brent explained what he had done and went over the parts and warranty. I am very happy with the results and appreciate his professionalism. Will be using their services again.
Latanya Bennett
A Response from: Martin Behrens

Hello Latanya thank you for leaving us a review! We are glad that Brent was able to properly explain everything to you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My Dad recommended you all.
Brandon Reisner
A Response from: Martin Behrens

Hello Mr. Reisner thank you for the 5 star review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was on time and gave me my options very quickly. Repair was timely and I could not be happier with the results. Appreciate the promptness, professionalism, and honesty.
Darin Middleton
A Response from: Martin Behrens

Hello Mr. Middleton we appreciate the 5 star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Julian arrived and took care of us with the true professionalism that your company has always represented with us. Thank you
Michael Haynes
A Response from: Martin Behrens

Hello Michael we appreciate you taking time to leave us a review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

For the quality of customer service the price is very competitive in this market. There is nothing better then the piece of mind you will have knowing that this staff truly is knowledgeable in their craft. Work ethic is very hard to come by these days. Precision can be very proud in the people they send out to represent them in the field. Thank you for making this a painless process.
Steven Taylor
A Response from: Martin Behrens

Hello Mr. Taylor thank you for leaving us a review! We are glad to hear that you are satisfied with our service.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Friendly, prompt and professional service.
Sherry Kwasnik
A Response from: Martin Behrens

Hello Ms. Kwasnik thank you for leaving us a review!

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Horrible experience. This is a shakedown operation. DO NOT allow these people into your home or on your property; they will demand a service fee that isn’t disclosed by Angi.com or by their call center. After refusing to be taken advantage of, the servicemen reluctantly left my home. Had I not sternly “escorted “ them out, they’d have occupied my kitchen all evening demanding fees that weren’t agreed upon. Simply put, crooks; buyer beware and use any other company. These people are dishonest.
JD Sida
A Response from: Martin Behrens

Hello Mr. Sida thank you for taking a moment to write a review. After reviewing the recordings and speaking with all the persons involved I would like to extend my apologies. It has been determined that you were never quoted a service call charge. When it was discovered that a service call had not been quoted to you, a verbal apology was extended to you by the Operations Manager on 10/25/2021 prior to you writing a review. Our intent was not to "shake you down' or ''take advantage of you'' but collect a service call fee that should have been quoted to you in the initial call to our company. As you can see from out 3,262 reviews and the 18 years in business, taking advantage of our customers is not the way we do business. In fact, our goal is to provide exemplary customer service. It is through customer comments that we are able to learn & grow as a company. We again sincerely apologize for the miscommunication and hope you would consider us in the future should the need arise.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service response for a simple issue. Replaced broken remote opener. Technician was courteous.
Paul Greene
A Response from: Martin Behrens

Thank you for leaving a kind review for Brent, Mr. Greene!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic, quick, professional service. 10 out of 10 recommend this company for garage door needs
Matthew Dodaro
A Response from: Martin Behrens

We appreciate you taking time and leaving us a 5 star review Mr. Dodaro.

Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech identified the problem gave me a quote. After I agree proceeded to complete the work in a timely manner. Very satisfied with the work. Mr. Watts was very professional and answered all my questions. Would diffinetely recommend your company to anyone needing garage door repair.
Mark Pritchard
A Response from: Martin Behrens

Hello Mr. Pritchard thank you for taking time to leave us a review, we are glad Nur was able to assist you!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and nice ????????????
Derrick Allard
A Response from: Martin Behrens

Hello Mr. Allard thank you for taking time to leave us a review!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Replaced garage door springs. Totally satisfied with technician. Professional job!
Noel Land
A Response from: Martin Behrens

Hello Noel thank you for taking time to leave us a review!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Exceptional service. Explained and showed everything and made it easy to understand. I won’t go anywhere else for garage door service.
Ronald Stevens
A Response from: Martin Behrens

Hello Ron thank you for leaving us a review we look forward to any potential future business with you!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We appreciate that you are available. Jason came out got our door down and working.
Mary Smith
A Response from: Martin Behrens

Hello Ms. Smith thank you for taking time to leave us review. We are happy to hear that you are satisfied with our services.

Service Provided:
Garage Door Repair
Product:
Garage Doors
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