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Read what people are saying
about Precision Garage Door in:

Universal City Area, TX

Precision Garage Door of San Antonio
has received 358 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service—service technician was prompt, courteous and very knowledgeable about what needed to be done. I could not have asked for better service and would recommend them for any and all your garage needs.
Marie Vanover-goodwin
A Response from: Martin Behrens

Hello M.M thank you for leaving us a review we do appreciate it!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted the company because my garage door was not opening. The technician Brent arrived on time. He assessed my concerns and located the problem. After performing a check of my garage door he determined additional work be completed. He explained what needed to be done as well as provided me with total pricing. The job was done in about an hour and the work area was cleaned up. Brent explained what he had done and went over the parts and warranty. I am very happy with the results and appreciate his professionalism. Will be using their services again.
Latanya Bennett
A Response from: Martin Behrens

Hello Latanya thank you for leaving us a review! We are glad that Brent was able to properly explain everything to you!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My Dad recommended you all.
Brandon Reisner
A Response from: Martin Behrens

Hello Mr. Reisner thank you for the 5 star review!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brent was on time and gave me my options very quickly. Repair was timely and I could not be happier with the results. Appreciate the promptness, professionalism, and honesty.
Darin Middleton
A Response from: Martin Behrens

Hello Mr. Middleton we appreciate the 5 star review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Julian arrived and took care of us with the true professionalism that your company has always represented with us. Thank you
Michael H
A Response from: Martin Behrens

Hello Michael we appreciate you taking time to leave us a review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

For the quality of customer service the price is very competitive in this market. There is nothing better then the piece of mind you will have knowing that this staff truly is knowledgeable in their craft. Work ethic is very hard to come by these days. Precision can be very proud in the people they send out to represent them in the field. Thank you for making this a painless process.
Steven Taylor
A Response from: Martin Behrens

Hello Mr. Taylor thank you for leaving us a review! We are glad to hear that you are satisfied with our service.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Friendly, prompt and professional service.
Sherry Kwasnik
A Response from: Martin Behrens

Hello Ms. Kwasnik thank you for leaving us a review!

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Horrible experience. This is a shakedown operation. DO NOT allow these people into your home or on your property; they will demand a service fee that isn’t disclosed by Angi.com or by their call center. After refusing to be taken advantage of, the servicemen reluctantly left my home. Had I not sternly “escorted “ them out, they’d have occupied my kitchen all evening demanding fees that weren’t agreed upon. Simply put, crooks; buyer beware and use any other company. These people are dishonest.
JD Sida
A Response from: Martin Behrens

Hello Mr. Sida thank you for taking a moment to write a review. After reviewing the recordings and speaking with all the persons involved I would like to extend my apologies. It has been determined that you were never quoted a service call charge. When it was discovered that a service call had not been quoted to you, a verbal apology was extended to you by the Operations Manager on 10/25/2021 prior to you writing a review. Our intent was not to "shake you down' or ''take advantage of you'' but collect a service call fee that should have been quoted to you in the initial call to our company. As you can see from out 3,262 reviews and the 18 years in business, taking advantage of our customers is not the way we do business. In fact, our goal is to provide exemplary customer service. It is through customer comments that we are able to learn & grow as a company. We again sincerely apologize for the miscommunication and hope you would consider us in the future should the need arise.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service response for a simple issue. Replaced broken remote opener. Technician was courteous.
Paul Greene
A Response from: Martin Behrens

Thank you for leaving a kind review for Brent, Mr. Greene!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic, quick, professional service. 10 out of 10 recommend this company for garage door needs
Matthew Dodaro
A Response from: Martin Behrens

We appreciate you taking time and leaving us a 5 star review Mr. Dodaro.

Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech identified the problem gave me a quote. After I agree proceeded to complete the work in a timely manner. Very satisfied with the work. Mr. Watts was very professional and answered all my questions. Would diffinetely recommend your company to anyone needing garage door repair.
Mark Pritchard
A Response from: Martin Behrens

Hello Mr. Pritchard thank you for taking time to leave us a review, we are glad Nur was able to assist you!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and nice ????????????
Derrick Allard
A Response from: Martin Behrens

Hello Mr. Allard thank you for taking time to leave us a review!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Replaced garage door springs. Totally satisfied with technician. Professional job!
Noel Land
A Response from: Martin Behrens

Hello Noel thank you for taking time to leave us a review!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Exceptional service. Explained and showed everything and made it easy to understand. I won’t go anywhere else for garage door service.
Ronald Stevens
A Response from: Martin Behrens

Hello Ron thank you for leaving us a review we look forward to any potential future business with you!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We appreciate that you are available. Jason came out got our door down and working.
Mary Smith
A Response from: Martin Behrens

Hello Ms. Smith thank you for taking time to leave us review. We are happy to hear that you are satisfied with our services.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We’ve used Precision Overhead Garage Door Service since they installed a new garage door for us a number of years ago. The man doing the installing asked if we planned on getting an automatic door opening system and suggested the PDS Ultra 900 system. We said ‘Yes’ and have loved the quiet and reliable service the system provides. We’ve since had to replace the door recently (unfortunate backing out incident before the door had fully opened) and Precision Door again provided excellent professional service. We highly recommend this company for your garage door needs!
Robert Hale
A Response from: Martin Behrens

Hello Mr. Hale thank you for leaving us a review! We are glad to hear that we met all your needs and we do appreciate your business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your repair men, Caleb and John were fantastic! Not only did they explain everything to me and go through options, but my grandmother had a medical emergency while they were at my house that I had to run off to. Caleb was extremely accommodating and understanding and said he’d email me the estimates and to give him a call when I’m ready. Extremely good, kind, and professional men.
Stacey Manns
A Response from: Martin Behrens

Hello Ms. Manns thank you for taking time out of your day to leave us and our techs a review. We are very happy to hear that John and Caleb were able to assist you.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everybody was very nice and did a great job, considering the difficulties you all had to go through this last year. Thank You
Sharon Chaves
A Response from: Martin Behrens

Hello Ms. Chaves thank you for your review! We appreciate your business and review. It was a tough year for everyone but we came together and pulled forward as a team to help faithful customers like you!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great technician and quick thorough install.
Kathy Mitchell
A Response from: Martin Behrens

Hello Ms. Mitchell we are glad Caleb was able to help you out. Thank you for your review. We appreciate your business!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were very impressed with Caleb’s know-how and professionalism. He performed a very thorough inspection of our existing garage doors which were not working properly and made some recommendations accordingly.
Doris & edward Adam
A Response from: Martin Behrens

Caleb is very professional and resourceful. We are pleased to hear of your positive experience.

Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional!!! Fixed my issue in a timely manner. I am extremely pleased with their service!!
Jennifer Keys
A Response from: Martin Behrens

We are happy to hear we were able to resolve your issue to your satisfaction.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had previously had a repair done by Csleb. He is unusually courteous, alwayds on time and doesn’t quit until the job is done This time he replaced the garage door opener ordered out new door snd stayed until lost 7 PM to get the motort loaded on my IPhone Can’t say enough good about Caleb. He certainly makes your company a good bet for prompt excellent service Thank you D Wilhelm
David Wilhelm
A Response from: Martin Behrens

Thank you for the wonderful review! It is great to hear that Caleb met and exceeded your expectations.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a great experience. Our questions were answered and we felt at ease from the first phone call to the completion of the install. Great customer service.
Priscilla Mcmillan
A Response from: Martin Behrens

We are proud of Caleb for going above and beyond assuring all questions where answered, Ms. McMillan! We appreciate your review.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Caleb, once again Norma and I want to thank you so much for the fabulous job you did at our home with getting our garage door back in order. We really appreciate your rapid response in getting here so quickly, and completing the work in minimum time. We can very easily recommend your professional services to anyone out there who is needing their garage door repaired. Sincerely, Gary and Norma England.
Gary & norma England
A Response from: Martin Behrens

Thank you so Much Mr. & Mrs. England for your review about Caleb! We are glad we met your expectations. Customer Service is always our priority.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mark did a great job explaining to me everything that needed to be repaired on my garage door. Truly appreciated it!
Gracie D.
A Response from: Martin Behrens

Mark is very detail oriented and resourceful, Thank you for your review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job ! Fast, high quality!
Flavio Rodicio
A Response from: Martin Behrens

Thank you for taking the time to leave us a review Mr. Rodicio!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason Dawson showed up on time and was quick to diagnose the problem and implement a fix. He was fast, courteous, and professional.
Shawn B.
A Response from: Martin Behrens

We're glad Jason was able to take care of you in a timely manner assuring your garage door closes properly. Thank you for your review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Explained all my options and took the time to go over what products you carried. Very professional and friendly.
Michael Dillon
A Response from: Martin Behrens

Customer service is very important to us. We are glad we met your expectations, Mr. Dillon! We appreciate you taking time to write us a review.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason Dawson was on time, very pleasant, informative, profesional technician. Good job done. Thanks.
Ralph Albright
A Response from: Martin Behrens

Jason always has a smile on his face and is always prepared to fix any garage door repair needed. Thank you for taking the time to write us a review!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Art and other installer were very professional and helpful. I highly recommend this company.
Glenn Smith
A Response from: Martin Behrens

Art is awesome at installing doors, we are happy to have him as part of our team!

Service Provided:
Install Garage Doors
Product:
Remotes / Keypad
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