Art Fuentes
Average: 4.94 stars
Art Fuentes's Bio:
Hi, my name is Arturo, but people call me Art. I was born and raised in San Antonio. In my free time, I like to go for a run with my dog or just hang out at home watching movies. I started with Precision Overhead Door in September 2020. I take pride in my work and look forward to helping you with your garage door needs.
San Antonio, TX
Thank you for choosing Precision Door for your repairs! We are so happy you found our staff competent and friendly. We love our customers!
Boerne, TX
Came by in the same day of damaging my garage door. Fixed within 30 minutes. Very well done job
- Wesley Hawkins
Even I am impressed!!! What a good report. Just wow! Thank you so much!
San Antonio, TX
Your online reviews were great
- Janet Grigsby
Product:
Bandera, TX
The technician was very professional! He did an outstanding job! Thanks for having people who still understand what it means to provide quality work for the money!!!????????????????????????
- Darrell jackson
Product:
San Antonio, TX
Art was fantastic from start to finish. He was professional and extremely knowledgeable about the issue—his expertise provided the awareness of potential future issues and possible courses of action for addressing them. By far, he exceeded ALL my expectations. I will definitely be a repeat customer. Thank you for the same day service and great customer service!
- Christina Bivens
Christina it makes us at Precision beam with happiness and warms our hearts to hear such an endearing description of your experience. We are NOT a cold hearted corporate company that couldnt care less about who it hurts. We are FAMILY owned and LOCAL. You matter to us. We know you by name as we do each customer. You matter and so do your needs. Thank you!!!
San Antonio, TX
I have used you guys before and like the coupons we receive in the mail. Art Fuentes showed up on time, very polite and professional, he new his job.
- Marc Machado
These guys can diagnose and repair your situation faster than most people believe is possible. They train long and hard for that...
San Antonio, TX
We are returning customers. Art provided excellent service and did so in a timely manner. Very satisfied.
- James & suzanne Castle
Excellent! Returning customers are the best example of the quality of workmanship we provide!! Thank you.
Product:
San Antonio, TX
My garage door spring broke and i called Precision Overhead Door of San Antonio after a quick search on the internet. Customer service very friendly and arranged a same day appointment between 2pm and 6pm. Art arrived just before 2pm and assessed the situation. I was given two options: a) basic repair or b) repair with upgraded hardware and lifetime warranty. I chose the option with all the bells and whistles. Art completed the job on the same day within an hour and a half working in the challenging tight space of my garage. The door now works perfectly with no grinding noises that I’m used to hearing. I am a very happy customer. Thank you, Art and Precision Overhead Door of San Antonio.
- Nicholas Ayre
Thank you so much for that level of detail! We strive very hard to be on time, not force or coheres, and basically keep you informed so the whole experience is noticeably better!
Product:
San Antonio, TX
Had the spring on our garage door break today. We called Precision door, ans they set us up for a same day appointment. Our Technician, Art Fuentes, did an outstanding repair job, and thoroughly checked our door for proper operation. We are very happy with Prevision, and will definitely do business with them again. Thank you for such great service!!!
- Brian Hensley
Turning to us as a permanent garage door solution for your home is amazing for us to hear!! What a genuine compliment. We are equally dedicated to you in return!!
Boerne, TX
Fast, friendly service
- Jim Foderaro
Nice!
Boerne, TX
My technician Art was kind and professional. I was quoted a very reasonable price and quickly scheduled for a new garage door installation. Highly recommend Precision Overhead Garage Doors!
- Candi Decker
Product:
Boerne, TX
The service was all I expected. Tech very knowledgeable and answered all my questions.
- Charles Zambrano
Our techs train and educate themselves very hard through not only dedicated learning times but also through years and years of experience. Glad it shows!
Product:
San Antonio, TX
Art Flores was thorough and efficient. He did an excellent job and explained everything clearly.
- Ramirez Family
Boerne, TX
Art is an excellent technician. He knows his stuff when it comes to garage doors. I would definitely recommend him to my neighbors and friends.
- Joe Janysek
We work very hard for those excellent first impressions. Our techs have trained years and years. We are proud to present them to customers.
Bandera, TX
Learned of Precision from tv advertising. I needed a spring repaired on a used door. Excellent customer service and the technician was very professional and courteous. Precision arrived within 2 hours of my call. I was fully expecting to have to make an appointment and was pleasantly surprised. Great company and great customer service
- Roger Brown
At Precision we value your time. A lot. We keep fully staffed daily to suit exactly that need when it arises. We are equally pleased it worked out for you.
Helotes, TX
Art is very professional. He replaced our motor last year and had an issue with the springs this year and I liked that we had the same technician come out.
- Beth Pharis
Yes ma'am. We try to keep same technicians in the same areas- as they stay more familiar and better able to help resolve the issue better. We love keeping you as a loyal customer!
Product:
San Antonio, TX
Art was fantastic! He quickly diagnosed the problems with our system, gave us a detailed quote, and started working with the manufacturer ASAP. Highly recommend working with him!
- John & Rick Walls
We are so pleased that you appreciate our work style and work ethic! It makes doing a good job so much easier to be noticed.
Product:
San Antonio, TX
Very professional. Great customer service
- Craig Davis
We believe professionalism when dealing with a person, especially in their own home is a big deal. So nice of you to take a minute to mention it.
Product:
San Antonio, TX
Art was an awesome youngman and came at the appropriate time. He was very good and very quick. Less than an hour total time in replacing 2 springs and all the rollers. Door goes up and down much quiter and smoother.
- Larry Fenton
Yep. When techs are as knowledgeable as ours are it makes it easy to go quickly through a job. Good to hear.
Product:
San Antonio, TX
They say same day service and by golly that's what they did. On time over the Labor Day weekend! Excellent tech. Excellent service!
- Kevin Buchar
Well, we do what we promise we will. On so many parts of the repair/installation process. SO happy you noticed and took time to mention us!
Product:
San Antonio, TX
Installer very professional. Explained initial problem and proposed options to correct. He recommended good maintenance practices, cleaned the area, and was personable and a good representative for Precision.
- Diane Cooper
Explaining our suggestions and the work we need to do is so important to almost every customer. We offer different options ranging in price so no one feels pressured into something they don't know about. We have almost 20 years experience so knowledge comes with the territory. Happy to share!
Lakehills, TX
Art did a wonderful job. I would highly recommend him to anyone.
- Mike Virgin
So happy to hear you love our techs! We definitely pride ourselves in sending the best techs and doing the best work! Thanks.
Product:
San Antonio, TX
Techs called and asked for permission to be early. They were very knowledgeable and professional. Cost was like 75 % less than I thought it would be! These guys are the Best!
- Russell Weaver
We LOVE hearing that you were so satisfied Mr. Weaver! At Precision Door we try to be the best around and are grateful you expressed such satisfaction with us!
San Antonio, TX
I would like to thank The staff and technicians that stand behind Precision you guys are awesome. You definitely help me out very knowledgeable and straightforward.
- Andrew Rizo
Much appreciation Andrew for taking the time for such a great relay of your experience at Precision Doors. We strive to meet industry standards as well as the standards set by the customers.
Product:
San Antonio, TX
My invoice said the installer charged to install a door. Only thing he did was attach the cable and put one roller back on. Your prices are absolutely insane.
- Mary Rand
Mrs Rand, We are very sorry you feel unsatisfied or under served. That is never our intention. Although every one is entitled to their opinion I need to remind you of some important things.... *The service fee was waved by your technician in it's entirety as were ALL labor costs. *There is no mention at all anywhere on the invoice of us being called out to INSTALL a door. Your invoice states we were called out to SERVICE your door. *Our fee is not based on time it takes to repair. Our fee is based on the ability to know what to fix as well as having the proper equipment to do so. Putting a roller back on might seem like no big deal to you but there are so many adjustments that need to be made to even GET TO the roller. Precision door has never claimed to be the cheapest. This is an industry that falls into "you get what you pay for." We have claimed to be the best and deliver that quality of an experience. We would of course like to keep you as a customer but we realize Precision isn't right for everyone.
San Antonio, TX
Garage door wouldn't open. Art Fuentes came as promised. Did some Trouble shooting & door worked. Probably will need new garage door opener sometime in near future.
- Micaela Buecher
San Antonio, TX
Very kind young knowledgeable man!
- Diana Sallard
Mrs. Sallard thank you for the great review! We love hearing you were so happy!
Product:
San Antonio, TX
Great service!
- Frank Black
Thank you for the 5- star rating Frank. We do our best!
Product:
Boerne, TX
Fast response with an earlier arrival than expected. The technician, Art Fuentes, was excellent - knowledgeable and professional- and answered all of my questions. It was a pleasure.
- Betty Frahm
We are so grateful that you made time to mention how capable and knowledgeable our technicians are. It makes US happy that YOU were happy! We aim for excellence and we are so glad it shows.
Product:
Boerne, TX
Excellent service & on time!
- Neil
Thank you so much for taking a minute to post about your positive experience! We appreciate it.
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I had used you all one other time and was pleased with the great work and friendly service personnel at site and over the phone. Thank you
- Dolores Ramsay