1(877)878-3919

Art Fuentes

Art Fuentes
Technician
Reviews: 56
Average: 4.93 stars
Art Fuentes has received 56 reviews, averaging 4.93 Stars:
1 2 3 4 5

Art Fuentes's Bio:

Hi, my name is Arturo, but people call me Art. I was born and raised in San Antonio. In my free time, I like to go for a run with my dog or just hang out at home watching movies. I started with Precision Overhead Door in September 2020. I take pride in my work and look forward to helping you with your garage door needs.

Review:

The service was all I expected. Tech very knowledgeable and answered all my questions.

-

A Response from: Martin Behrens

Our techs train and educate themselves very hard through not only dedicated learning times but also through years and years of experience. Glad it shows!

Art Fuentes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Art Fuentes
Review:

Art Flores was thorough and efficient. He did an excellent job and explained everything clearly.

-

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Art is an excellent technician. He knows his stuff when it comes to garage doors. I would definitely recommend him to my neighbors and friends.

-

A Response from: Martin Behrens

We work very hard for those excellent first impressions. Our techs have trained years and years. We are proud to present them to customers.

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Learned of Precision from tv advertising. I needed a spring repaired on a used door. Excellent customer service and the technician was very professional and courteous. Precision arrived within 2 hours of my call. I was fully expecting to have to make an appointment and was pleasantly surprised. Great company and great customer service

-

A Response from: Martin Behrens

At Precision we value your time. A lot. We keep fully staffed daily to suit exactly that need when it arises. We are equally pleased it worked out for you.

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Art is very professional. He replaced our motor last year and had an issue with the springs this year and I liked that we had the same technician come out.

-

A Response from: Martin Behrens

Yes ma'am. We try to keep same technicians in the same areas- as they stay more familiar and better able to help resolve the issue better. We love keeping you as a loyal customer!

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Art Fuentes
Review:

Art was fantastic! He quickly diagnosed the problems with our system, gave us a detailed quote, and started working with the manufacturer ASAP. Highly recommend working with him!

-

A Response from: Martin Behrens

We are so pleased that you appreciate our work style and work ethic! It makes doing a good job so much easier to be noticed.

Art Fuentes Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Art Fuentes
Review:

Very professional. Great customer service

-

A Response from: Martin Behrens

We believe professionalism when dealing with a person, especially in their own home is a big deal. So nice of you to take a minute to mention it.

Art Fuentes Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Art Fuentes
Review:

Art was an awesome youngman and came at the appropriate time. He was very good and very quick. Less than an hour total time in replacing 2 springs and all the rollers. Door goes up and down much quiter and smoother.

-

A Response from: Martin Behrens

Yep. When techs are as knowledgeable as ours are it makes it easy to go quickly through a job. Good to hear.

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Art Fuentes
Review:

They say same day service and by golly that's what they did. On time over the Labor Day weekend! Excellent tech. Excellent service!

-

A Response from: Martin Behrens

Well, we do what we promise we will. On so many parts of the repair/installation process. SO happy you noticed and took time to mention us!

Art Fuentes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Art Fuentes
Review:

Installer very professional. Explained initial problem and proposed options to correct. He recommended good maintenance practices, cleaned the area, and was personable and a good representative for Precision.

-

A Response from: Martin Behrens

Explaining our suggestions and the work we need to do is so important to almost every customer. We offer different options ranging in price so no one feels pressured into something they don't know about. We have almost 20 years experience so knowledge comes with the territory. Happy to share!

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Technician: Art Fuentes
Review:

Art did a wonderful job. I would highly recommend him to anyone.

-

A Response from: Martin Behrens

So happy to hear you love our techs! We definitely pride ourselves in sending the best techs and doing the best work! Thanks.

Art Fuentes Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Art Fuentes
Review:

Techs called and asked for permission to be early. They were very knowledgeable and professional. Cost was like 75 % less than I thought it would be! These guys are the Best!

-

A Response from: Martin Behrens

We LOVE hearing that you were so satisfied Mr. Weaver! At Precision Door we try to be the best around and are grateful you expressed such satisfaction with us!

Art Fuentes Service Provided:
Garage Door Opener Repair

Technician: Art Fuentes
Review:

I would like to thank The staff and technicians that stand behind Precision you guys are awesome. You definitely help me out very knowledgeable and straightforward.

-

A Response from: Martin Behrens

Much appreciation Andrew for taking the time for such a great relay of your experience at Precision Doors. We strive to meet industry standards as well as the standards set by the customers.

Art Fuentes Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Art Fuentes
Review:

My invoice said the installer charged to install a door. Only thing he did was attach the cable and put one roller back on. Your prices are absolutely insane.

-

A Response from: Martin Behrens

Mrs Rand, We are very sorry you feel unsatisfied or under served. That is never our intention. Although every one is entitled to their opinion I need to remind you of some important things.... *The service fee was waved by your technician in it's entirety as were ALL labor costs. *There is no mention at all anywhere on the invoice of us being called out to INSTALL a door. Your invoice states we were called out to SERVICE your door. *Our fee is not based on time it takes to repair. Our fee is based on the ability to know what to fix as well as having the proper equipment to do so. Putting a roller back on might seem like no big deal to you but there are so many adjustments that need to be made to even GET TO the roller. Precision door has never claimed to be the cheapest. This is an industry that falls into "you get what you pay for." We have claimed to be the best and deliver that quality of an experience. We would of course like to keep you as a customer but we realize Precision isn't right for everyone.

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Garage door wouldn't open. Art Fuentes came as promised. Did some Trouble shooting & door worked. Probably will need new garage door opener sometime in near future.

-

Art Fuentes Service Provided:
Garage Door Opener Repair

Technician: Art Fuentes
Review:

Very kind young knowledgeable man!

-

A Response from: Martin Behrens

Mrs. Sallard thank you for the great review! We love hearing you were so happy!

Art Fuentes Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Art Fuentes
Review:

Great service!

-

A Response from: Martin Behrens

Thank you for the 5- star rating Frank. We do our best!

Art Fuentes Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Art Fuentes
Review:

Fast response with an earlier arrival than expected. The technician, Art Fuentes, was excellent - knowledgeable and professional- and answered all of my questions. It was a pleasure.

-

A Response from: Martin Behrens

We are so grateful that you made time to mention how capable and knowledgeable our technicians are. It makes US happy that YOU were happy! We aim for excellence and we are so glad it shows.

Art Fuentes Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Art Fuentes
Review:

Excellent service & on time!

-

A Response from: Martin Behrens

Thank you so much for taking a minute to post about your positive experience! We appreciate it.

Art Fuentes Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Art Fuentes
Review:

Customer service was amazing. Work was completed within a few hours from my initial call. Our service technician Art did an amazing job. I would definitely use and recommend this company again

-

A Response from: Martin Behrens

The kind words towards your positive experience go a long way for us. Thank you for taking a min to mention it!

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Great job. Fast efficient and can reach in a day

-

A Response from: Martin Behrens

Thank you Sally for the quick words regarding our service. We appreciate it!

Art Fuentes Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Art Fuentes
Review:

Serviced our area. Was able to come next day. Arturo was good about explaining what was needed and offered several options price related. He was efficient and knows his trade well. Was here before his time slot and called first to let us know he was on way. Did the job quickly and I would definitely use the company again in future.

-

A Response from: Martin Behrens

Hello Sandra thank you for leaving us a 5 star review!

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Art Fuentes
Review:

Art was so very helpful and very professional. Your website was impressive with all of the information. The response time and notifying email was greatly appreciated. Will definitely recommend to family and friends

-

A Response from: Martin Behrens

Hi Phyllis, thank you for allowing us to earn your 5 star review. We always love to hear about our customers having a positive experience with us and our team! We appreciate your business, and recommendations to friends & family.

Art Fuentes Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Art Fuentes
Review:

Very personable and very professional. I appreciate it so much.

-

A Response from: Martin Behrens

Hi Mr. Owen, thank you for giving us 5 stars on your review! We appreciate your business!

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Art did a great job, very knowledgeable

-

A Response from: Martin Behrens

Thank you for your feedback!

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Art Fuentes
Review:

We made our service call request first thing in the morning and four hours later, we had a technician at our door. That never happens!!! Our technician was Art Fuentes and we are very pleased with his service. He was knowledgeable, and took the time to explain the functions and system parts of the garage door. Also went above and beyond the service call to make sure both garage doors were functioning properly. We just cannot say enough of how pleased we are with the service. We will highly recommend Precision Door anytime!! Thank you!! Happy Customers George & Simona

-

A Response from: Martin Behrens

Hello George and Simona we are so glad to hear Art was able to take care of you. We appreciate the 5 star review!

Art Fuentes Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Art Fuentes
Review:

Arturo was here within 20 minutes from the time I called. Checked my door for what it needed and was done in no time. The door had been broken for a while so space was very limited and a big mess. He waded in and got the job done. Thank you Arturo.

-

A Response from: Martin Behrens

Hello Kenneth thank you for taking time to leave us a review! We are glad to hear Art took care of everything you needed.

Comment from: Kenneth Raborn

After reviewing my bill and looking back at your ad I noticed that I had been charged for a service call. Your ad states no charge for service call with repairs. I contacted through your chat line and was told someone would contact me. I have yet to hear anything

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Art Fuentes
Review:

Your company has been my garage door service company for a few years. I trust this company.

-

A Response from: Martin Behrens

Hello Jesus thank you for taking to leave us a review!

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Great service!

-

A Response from: Martin Behrens

Hello Lisa we appreciate the 5 star review!

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Outstanding service—service technician was prompt, courteous and very knowledgeable about what needed to be done. I could not have asked for better service and would recommend them for any and all your garage needs.

-

A Response from: Martin Behrens

Hello M.M thank you for leaving us a review we do appreciate it!

Art Fuentes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Art Fuentes
Next Page
San Antonio Area

(210) 775-0743

(210) 775-0743
New Braunfels Area

(830) 515-4240

(830) 515-4240
Schertz Area

(210) 247-2743

(210) 247-2743
Boerne Area

(830) 446-3910

(830) 446-3910
Helotes Area

(210) 247-2743

(210) 247-2743
La Vernia Area

(830) 253-2222

(830) 253-2222
Castroville Area

(830) 355-2211

(830) 355-2211
Bulverde Area

210-775-0743

210-775-0743
Precision Overhead Door of San Antonio
Office: (210)590-1250
2502 Freedom Drive
San Antonio, TX 78217