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Art Fuentes

Art Fuentes
Technician
Reviews: 73
Average: 4.95 stars
Art Fuentes has received 73 reviews, averaging 4.95 Stars:
1 2 3 4 5

Art Fuentes's Bio:

Hi, my name is Arturo, but people call me Art. I was born and raised in San Antonio. In my free time, I like to go for a run with my dog or just hang out at home watching movies. I started with Precision Overhead Door in September 2020. I take pride in my work and look forward to helping you with your garage door needs.

Review:

My door wouldn’t close. Art Fuentes figured out what the problem was and made the necessary adjustments. He also gave me several tips to help me identify/solve any other problems I might have. Very patient and courteous! Excellent employee!!!

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A Response from: Martin Behrens

Thank you, Ma'am! We love hearing great things about our technicians! Art is truly one of our best! We are glad you noticed his attention to detail, patience, and professionalism. We will let him know you were well-pleased! Thank you for choosing Precision Door!

Art Fuentes Service Provided:
Garage Door Opener Repair

Technician: Art Fuentes
Review:

The gentleman that performed service today 5-15-2023 is beyond exceptional. He explained every detail with professionalism and quite a bit of knowledge. Please always send him for my services.

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A Response from: Martin Behrens

Thank you for that wonderful 5-star review! Art was your technician today, and he is one of our best! We will let him know you were pleased! Thank you for choosing Precision Door!

Art Fuentes Service Provided:
Garage Door Opener Repair

Technician: Art Fuentes
Review:

Very good service. The technician arrived on time. Very nice. Good customer service. He was fast. I was very pleased with his service. I will continue to use Precision, and recommend it.

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A Response from: Martin Behrens

Thank you for the great review! We take pride in being the top garage door service company in the business. We get you up and running quickly! Thank you for choosing Precision door!

Art Fuentes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Art Fuentes
Review:

He was very professional and quick. Thank you for the help.

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A Response from: Martin Behrens

You are very Welcome! We strive to be on time, work quickly, and get it done right! Thank you for choosing Precision Garage Door!

Art Fuentes Service Provided:
Garage Door Repair

Product:
Cables

Technician: Art Fuentes
Review:

Mr. Art Fuentes showed great professionalism and courtesy. He was quite knowledgeable and gave me a couple of scenarios to help me choose how to go about replacing my garage door. I was extremely happy with his service.

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A Response from: Martin Behrens

We are very proud of our technicians, Art is one of our best! So happy you were pleased with our service! Thank you for Choosing Precision!

Art Fuentes Service Provided:
Install Garage Doors

Technician: Art Fuentes
Review:

Very pleased with the experience. Our technician, Art, was knowledgeable, assessed the situation, and offered us different solutions to our problem. He took the time to explain what was going on. Very professional and would use this company again and recommend this company to friends.

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A Response from: Martin Behrens

We are very proud of our technicians! Art is one of our best! Thank you for choosing Precision!

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

I had used you all one other time and was pleased with the great work and friendly service personnel at site and over the phone. Thank you

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A Response from: Martin Behrens

Thank you for choosing Precision Door for your repairs! We are so happy you found our staff competent and friendly. We love our customers!

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Technician: Art Fuentes
Review:

Came by in the same day of damaging my garage door. Fixed within 30 minutes. Very well done job

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A Response from: Martin Behrens

Even I am impressed!!! What a good report. Just wow! Thank you so much!

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Your online reviews were great

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Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Art Fuentes
Review:

The technician was very professional! He did an outstanding job! Thanks for having people who still understand what it means to provide quality work for the money!!!????????????????????????

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Art Fuentes Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Art Fuentes
Review:

Art was fantastic from start to finish. He was professional and extremely knowledgeable about the issue—his expertise provided the awareness of potential future issues and possible courses of action for addressing them. By far, he exceeded ALL my expectations. I will definitely be a repeat customer. Thank you for the same day service and great customer service!

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A Response from: Martin Behrens

Christina it makes us at Precision beam with happiness and warms our hearts to hear such an endearing description of your experience. We are NOT a cold hearted corporate company that couldnt care less about who it hurts. We are FAMILY owned and LOCAL. You matter to us. We know you by name as we do each customer. You matter and so do your needs. Thank you!!!

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

I have used you guys before and like the coupons we receive in the mail. Art Fuentes showed up on time, very polite and professional, he new his job.

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A Response from: Martin Behrens

These guys can diagnose and repair your situation faster than most people believe is possible. They train long and hard for that...

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

We are returning customers. Art provided excellent service and did so in a timely manner. Very satisfied.

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A Response from: Martin Behrens

Excellent! Returning customers are the best example of the quality of workmanship we provide!! Thank you.

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Art Fuentes
Review:

My garage door spring broke and i called Precision Overhead Door of San Antonio after a quick search on the internet. Customer service very friendly and arranged a same day appointment between 2pm and 6pm. Art arrived just before 2pm and assessed the situation. I was given two options: a) basic repair or b) repair with upgraded hardware and lifetime warranty. I chose the option with all the bells and whistles. Art completed the job on the same day within an hour and a half working in the challenging tight space of my garage. The door now works perfectly with no grinding noises that I’m used to hearing. I am a very happy customer. Thank you, Art and Precision Overhead Door of San Antonio.

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A Response from: Martin Behrens

Thank you so much for that level of detail! We strive very hard to be on time, not force or coheres, and basically keep you informed so the whole experience is noticeably better!

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Art Fuentes
Review:

Had the spring on our garage door break today. We called Precision door, ans they set us up for a same day appointment. Our Technician, Art Fuentes, did an outstanding repair job, and thoroughly checked our door for proper operation. We are very happy with Prevision, and will definitely do business with them again. Thank you for such great service!!!

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A Response from: Martin Behrens

Turning to us as a permanent garage door solution for your home is amazing for us to hear!! What a genuine compliment. We are equally dedicated to you in return!!

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Fast, friendly service

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A Response from: Martin Behrens

Nice!

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

My technician Art was kind and professional. I was quoted a very reasonable price and quickly scheduled for a new garage door installation. Highly recommend Precision Overhead Garage Doors!

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Art Fuentes Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Art Fuentes
Review:

The service was all I expected. Tech very knowledgeable and answered all my questions.

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A Response from: Martin Behrens

Our techs train and educate themselves very hard through not only dedicated learning times but also through years and years of experience. Glad it shows!

Art Fuentes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Art Fuentes
Review:

Art Flores was thorough and efficient. He did an excellent job and explained everything clearly.

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Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Art is an excellent technician. He knows his stuff when it comes to garage doors. I would definitely recommend him to my neighbors and friends.

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A Response from: Martin Behrens

We work very hard for those excellent first impressions. Our techs have trained years and years. We are proud to present them to customers.

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Learned of Precision from tv advertising. I needed a spring repaired on a used door. Excellent customer service and the technician was very professional and courteous. Precision arrived within 2 hours of my call. I was fully expecting to have to make an appointment and was pleasantly surprised. Great company and great customer service

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A Response from: Martin Behrens

At Precision we value your time. A lot. We keep fully staffed daily to suit exactly that need when it arises. We are equally pleased it worked out for you.

Art Fuentes Service Provided:
Garage Door Repair

Technician: Art Fuentes
Review:

Art is very professional. He replaced our motor last year and had an issue with the springs this year and I liked that we had the same technician come out.

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A Response from: Martin Behrens

Yes ma'am. We try to keep same technicians in the same areas- as they stay more familiar and better able to help resolve the issue better. We love keeping you as a loyal customer!

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Art Fuentes
Review:

Art was fantastic! He quickly diagnosed the problems with our system, gave us a detailed quote, and started working with the manufacturer ASAP. Highly recommend working with him!

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A Response from: Martin Behrens

We are so pleased that you appreciate our work style and work ethic! It makes doing a good job so much easier to be noticed.

Art Fuentes Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Art Fuentes
Review:

Very professional. Great customer service

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A Response from: Martin Behrens

We believe professionalism when dealing with a person, especially in their own home is a big deal. So nice of you to take a minute to mention it.

Art Fuentes Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Art Fuentes
Review:

Art was an awesome youngman and came at the appropriate time. He was very good and very quick. Less than an hour total time in replacing 2 springs and all the rollers. Door goes up and down much quiter and smoother.

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A Response from: Martin Behrens

Yep. When techs are as knowledgeable as ours are it makes it easy to go quickly through a job. Good to hear.

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Art Fuentes
Review:

They say same day service and by golly that's what they did. On time over the Labor Day weekend! Excellent tech. Excellent service!

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A Response from: Martin Behrens

Well, we do what we promise we will. On so many parts of the repair/installation process. SO happy you noticed and took time to mention us!

Art Fuentes Service Provided:
Garage Door Repair

Product:
Springs

Technician: Art Fuentes
Review:

Installer very professional. Explained initial problem and proposed options to correct. He recommended good maintenance practices, cleaned the area, and was personable and a good representative for Precision.

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A Response from: Martin Behrens

Explaining our suggestions and the work we need to do is so important to almost every customer. We offer different options ranging in price so no one feels pressured into something they don't know about. We have almost 20 years experience so knowledge comes with the territory. Happy to share!

Art Fuentes Service Provided:
Broken Garage Door Spring Repair

Technician: Art Fuentes
Review:

Art did a wonderful job. I would highly recommend him to anyone.

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A Response from: Martin Behrens

So happy to hear you love our techs! We definitely pride ourselves in sending the best techs and doing the best work! Thanks.

Art Fuentes Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Art Fuentes
Review:

Techs called and asked for permission to be early. They were very knowledgeable and professional. Cost was like 75 % less than I thought it would be! These guys are the Best!

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A Response from: Martin Behrens

We LOVE hearing that you were so satisfied Mr. Weaver! At Precision Door we try to be the best around and are grateful you expressed such satisfaction with us!

Art Fuentes Service Provided:
Garage Door Opener Repair

Technician: Art Fuentes
Review:

I would like to thank The staff and technicians that stand behind Precision you guys are awesome. You definitely help me out very knowledgeable and straightforward.

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A Response from: Martin Behrens

Much appreciation Andrew for taking the time for such a great relay of your experience at Precision Doors. We strive to meet industry standards as well as the standards set by the customers.

Art Fuentes Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Art Fuentes
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Precision Overhead Door of San Antonio
Office: (210)590-1250
2502 Freedom Drive
San Antonio, TX 78217