Read what people are saying
about Precision Garage Door in:
San Antonio Area, TX
Precision Garage Door of San Antoniohas received 2895 reviews, averaging 4.94 Stars:
San Antonio, TX
San Antonio, TX
Cannot say enough about the outstanding job your company did responding and repairing my garage door. I went to your company's website yesterday to schedule an appointment for today. The website was very easy to navigate and I was quickly informed that I had been scheduled and an email was sent to my account. The next day I was contacted by my technician Aaron R. who advised he was on the way out to the house. Upon arriving he did a detailed assessment of the damage and advised me of all my options (What could be done and Quote). Upon my selection of my chosen option Aaron went to work. Aaron completed the job in about 30-40 min. He explained everything that he had done and operated the door for me several times. Payment was made via one of the several options the company offers. From beginning to end this was a first class operation , vehicles marked and technicians in company uniform. Aaron was very professional, knowledgeable , and proficient. If you could clone this individual I would. Being retired from the military I was happy that the Aaron was also a veteran. I was also impressed in his no nonsense attitude and focus on precise mission accomplishment. He was also a very effective communicator to the point he won me as a client for life. All too often we are quick to criticize employees but please take the time to Thank Aaron for representing your company in such a positive manner. You are lucky to have him. We will call you next time we need your services. You definitely can't go wrong if you send Aaron back out. Thanks A++++
- A.C Rico T
San Antonio, TX
Next day service with great pricing compared to other companies I checked with. Aaron was my technician and he was extremely knowledgeable and professional. I couldn’t ask for a better experience.
- Gus Pompa
San Antonio, TX
I contacted Precision Garage Door when the spring on one of my garage doors failed. In the 24 years since the garage doors were installed, I've never had an issue or had anything serviced except for occasionally lubricating the chain and rollers myself. After conferring with the technician, Aaron Rodriguez, and observing the wear, he provided an estimate for replacing vertically everything except the motor. It was obvious the work needed to be completed and, even though it was a bit expensive, I decided to have him do it all to both doors. The work was completed in less than 2 hours. The doors run smoothly and are quieter. Aaron had a very good work ethic, explained everything, and showed me how I should be lubricating the bearings. I'd recommend Precision Garage Door Service without hesitation and if I needed additional work, I'd request Aaron. The services performed: Replace everything except the motors and doors on 2 garage doors. Products purchased: Springs, rollers, cables, support bearings, bottom of door seals.
- Rick Trent
San Antonio, TX
BJ was prompt, informative, polite, hard working and got the job done in a timely manner, second time I have used this company, happy to recommend, Thanks you
- Rebecca Lennard
Product:
San Antonio, TX
We needed a repair on a working door. Another company tried to sell us a whole new unit, without really looking. Your team come our, identified the issue and quickly fixed it - without the upsell. When our unit finally does die - we will call Precision again. Ethical, timely, and professional. Thank you.
- Melissa Low
San Antonio, TX
Well known and trusted company in the community.
- Carmen Tristan
San Antonio, TX
BJ and Chris arrived as scheduled. Broken spring. Obvious, of course. Went right to work and BAM done in less than an hour. No upselling. Which I appreciate. That's why I have used Precision numerous times over at least 20 years and will call again.
- Den
Product:
San Antonio, TX
Sorry we did not purchase the garage door opener. We r both seniors and on a budget. Was not expecting the garage door to be so expensive. Will try to save up for it. Thanks George
- George Palafox
San Antonio, TX
Greg is the best technician! Install had a few glitches; he finished it off correctly and completely!
- Ruth Jacobsen
Product:
San Antonio, TX
You folks have replaced my garage door and fixed my outside keypad and replaced it when necessary. From the gal on the phone (AMY) to the technician (Travis) who has been to my house I am extremely pleased with the service you have always offered me. Always on time, friendly, efficient, I could not be happier with using you for my garage door needs. Thanks a million for what you do! I would recommend you to any and all I know who need those services. A treat at a time when many companies seem to be forgetting about customer service! Lee
- Marian lee Pierson
San Antonio, TX
BJ and Aaron arrived early which worked for me. They were very professional. They didn't mind that I was hovering. They showed me the problem and solved it right away. It was quick and painless and the price was just right. Thank you!
- BWEBSTER
San Antonio, TX
Was very pleased with there performance and job was done quickly
- Frank Mathis
Von Ormy, TX
Travis did a outstanding job troubleshooting and fix the problem in minutes will use again
- Danny Smith
San Antonio, TX
Tony was very knowledgeable, professional and thorough. The job was completed quickly as well. Will definitely use Precision in the future if garage door service is needed.
- GraceD
San Antonio, TX
Very pleased with the service provided by the Precision Overhead Door of San Antonio team. All questions were answered in a professional and timely manner. Replaced my 30-year-old garage door opener.
- Jay King
San Antonio, TX
Customer service is great. Fast reaction time for service. Reasonable pricing.
- Thomas Zamudio
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San Antonio, TX
Job was performed efficiently, technicians were courteous, pricing was ok. Problem solved, thanks BJ and Aaron!
- Niko Kypreos
San Antonio, TX
The scheduling of the garage door emergency repair appointment for Sunday was amazingly easy, and the scheduler was helpful, informative, and genuinely nice. The technician arrived on time, and discovered and fixed the garage door problem right away. He answered all my questions even before I had time to ask them. When I asked about replacing the garage doors and equipment, he was extremely helpful, not pushy, and was honest about what really needed to be replaced or upgraded. The cost was reasonable for a Sunday morning emergency repair. I am very satisfied with Precision Garage Door Company.
- David Garcia
San Antonio, TX
When my spring broke on my garage door I remembered Precision Door and called them and they could come out that same day. As you could imagine, being a senior I was a little apprehensive with having it repaired and not having to worry about getting taken for a lot of money. I was Pleasantly surprised and my tech Tony put my mind at ease and explained everything that I Needed and told me of thing that could wait until later. It was so refreshing to have an honest person explain the issues to me that were needed to get my door working again. Thank you Tony, you made this stressful time much easier
- Mary Fontaine
San Antonio, TX
After buying a new garage door and opener from Precision. My wife and I were very pleased with the quality of product and the courteous and professional employee that installed it all. Couldn't have gone any better. A few months later, after settling, the door was binding slightly. I called and Precision sent out Greg. He was extremely polite and professional. Let me know everything he was doing and why. If I could only get this kind of customer service from other companies!! 5-start company and employees. Would highly recommend for any garage door/opener needs. My hat is off to them!
- Mickey Webb
San Antonio, TX
Great service, great technician! Knowledgeable, friendly and professional! Many thanks for the repair on a weekend and on such short notice!!
- TC
Product:
San Antonio, TX
Tech came out for the appt the same day I called. As a matter of fact he texted and asked if it was ok if he came early! Very knowledgeable - had to change/convert the type of tension spring my door had so it was pricey. Tech did what he could to keep costs down.
- David Newland
San Antonio, TX
WONDERFUL SERVICE! GREAT REPAIR MAN !!!!
- Melinda Fitzgerald
Product:
San Antonio, TX
we were very pleased with the service from precision door. arrived when said they were going to show up. replaced backup battery and were finished in just a few minutes. very friendly and polite. thank you
- Landell Blocker
San Antonio, TX
Very professional people all the way. I needed a replacement backup battery for my LiftMaster opener and I received instant response online. The technicians arrived as scheduled and performed replacement in a timely manner. Keep up the good work Precision Door.
- Jose Ramirez
Responsive quality and timeliness is appreciated. Thank you.
San Antonio, TX
We have garage door openers installed several years ago on both doors. We have been happy with their operations. We have had service done before by your company. Today's service was excellent. Thank uou
- Bill & betty Walbran
San Antonio, TX
Response time was great. Submitted request the night before and they were at home the following morning. Technicians were courtesy and professional. Kept us informed on what was happening. Was clear with explanation. Was pleased with service. Thank you
- Charles Benson
San Antonio, TX
Travis Bartley arrived Early due to a Cancellation and was Professional and Friendly. He was knowledgeable, efficient, and clear in his explanations of the repair and things to watch for in the future. Excellent service. Thank you, Travis!
- Paul Vlasek
San Antonio, TX
The last door and motor lasted over thirty years, so we decided to stick with your company. Travis did an outstanding job and explained everything to us in simple, easy to understand terms.
- Maureen Correira
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Have seen your commercials on Facebook and TV. Wanted to fix a problem with my garage door opener.
- Norma Czigler