Frequently Asked Questions

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Business Info

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Company Information

Company Name: Precision Garage Door Service of San Antonio
Locations:
2502 Freedom Dr. San Antonio, TX 78217

Website: https://precisiondoorsanantonio.com/

Main Phone Number for Customers: (210) 361-8738
Online Booking Link: https://precisiondoorsanantonio.com/book-now

Contact Form Link:https://precisiondoorsanantonio.com/contact

Customer Service Availability: 24/7 Live Operator

Holidays we're closed:

  • New Years day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

National Affiliation: Locally owned and operated, backed by the Precision Door Service national franchise.

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What towns do you service?

  • Adkins: 78101
  • Atascosa: 78002
  • Bandera: 78003
  • Belmont: 78604
  • Bergheim: 78004
  • Blanco: 78606
  • Boerne: 78006, 78015
  • Bulverde: 78163
  • Canyon Lake: 78133
  • Castroville: 78009
  • Cibolo: 78108
  • Comfort: 78013
  • Converse: 78109
  • D Hanis: 78850
  • Devine: 78016
  • Elmendorf: 78112
  • Fischer: 78623
  • Floresville: 78114
  • Fredericksburg: 78624
  • Geronimo: 78115
  • Helotes: 78023
  • Hondo: 78861
  • Jbsa Ft Sam Houston: 78234
  • Jbsa Lackland: 78236
  • Jbsa Randolph: 78150
  • Kendalia: 78027
  • Kingsbury: 78638
  • La Coste: 78039
  • La Vernia: 78121
  • Luling: 78648
  • Lytle: 78052
  • Macdona: 78054
  • Marion: 78124
  • Martindale: 78655
  • Mc Queeney: 78123
  • Medina: 78055
  • Mico: 78056
  • Natalia: 78059
  • New Braunfels: 78130, 78131, 78132, 78135
  • Nixon: 78140
  • Pandora: 78143
  • Pipe Creek: 78063
  • Pleasanton: 78064
  • Poth: 78147
  • Rio Medina: 78066
  • Saint Hedwig: 78152
  • San Antonio: 78201, 78202, 78203, 78204, 78205, 78206, 78207, 78208, 78209, 78210, 78211, 78212, 78213, 78214, 78215, 78216, 78217, 78218, 78219, 78220, 78221, 78222, 78223, 78224, 78225, 78226, 78227, 78228, 78229, 78230, 78231, 78232, 78233, 78235, 78237, 78238, 78239, 78240, 78241, 78242, 78243, 78244, 78245, 78246, 78247, 78248, 78249, 78250, 78251, 78252, 78253, 78254, 78255, 78256, 78257, 78258, 78259, 78260, 78261, 78263, 78264, 78265, 78266, 78268, 78269, 78270, 78278, 78279, 78280, 78283, 78284, 78285, 78288, 78289, 78291, 78292, 78293, 78294, 78295, 78296, 78297, 78298, 78299
  • Schertz: 78154
  • Seguin: 78155, 78156
  • Somerset: 78069
  • Spring Branch: 78070
  • Staples: 78670
  • Stockdale: 78160
  • Sutherland Springs: 78161
  • Tarpley: 78883
  • Universal City: 78148
  • Vanderpool: 78885
  • Von Ormy: 78073
  • Waring: 78074
  • Yancey: 78886
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    Who is the owner of Precision Overhead Garage Door of San Antonio?

    Locally owned and operated by Lara and Matt Bruhn

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    Business Hours (exact days & times)

    Business Hours (exact days & times): Service Hours: Monday - Sunday, 8:00 AM - 6:00 PM 

    Phone / Contact Hours: 24/7 (calls answered any time) 

    Showroom Hours: Monday - Friday, 8:00 AM - 3:00 PM; Saturday & Sunday by appointment

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    Do you offer emergency service or same-day availability?

    We make every effort to handle service requests promptly, usually within 24 hours. If your situation requires quicker attention, please don’t hesitate to reach out by calling us directly at 210-879-1384.

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    Service Area

    Primary Service Region: San Antonio, New Braunfels, Helotes, Boerne, Live Oak, Schertz, Fair Oaks Ranch, Bulverde, Bandera, Castroville, Pleasanton, Floresville, Seguin, and Canyon Lake

    Counties Served:  Bexar, Kendall, Comal, Guadalupe, Wilson, Atascosa, Medina, and Bandera Counties.

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    Are you licensed & insured?

    Yes, Precision Garage Door Service of San Antonio is fully licensed and insured.

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    How long have you been in business?

    Precision Garage Door Service of San Antonio has been proudly servicing San Antonio and surrounding areas for over 25 years.

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    Can I book an appointment online?

    Yes, customers can book service online via the "Book Now" option on the site. https://precisiondoorsanantonio.com/book-now

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    Do you offer any discounts?

    Yes—Military, Senior, and Veteran discounts are available, along with new door and package deals. Call us for more information

    Garage Door Repair

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    What types of repairs do you offer?

    Our experienced and reliable technicians are experienced professionals who fix garage doors, including: 

    • Broken spring replacement. 
    • Torsion and Extension springs 
    • Cable repair / replacement 
    • Roller replacement Panel repair 
    • Track alignment, adjustment and Hinge repair 
    • Sensor / safety eye repairs 
    • Opener repair (common items) 
    • Weatherseal replacement 
    • Sagging door / balance adjustment 
    • Noise Reduction and Tune-ups 
    • Emergency Service
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    Do you charge a service fee? If yes, how much is it, and is it waived with any service?

    No. We do not charge a service fee to come out. The technician will come out, assess the issue and give you an exact quote before starting any work.

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    Do you offer free estimates on garage door repair?

    Yes, Precision Garage of San Antonio is currently running a Free Garage Door Opener (Up to $549.95 Value) with the purchase of a Steel-Backed Insulated Garage Door.

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    How do customers know if their garage door needs repair vs. replacement?

    Once you're satisfied with the appearance of your garage door, we can restore its functionality to like-new condition and in many cases, even better. That's because some high-quality aftermarket parts perform better than the original components. However, if you're unhappy with the door's appearance or insulation performance, it may be more cost-effective and practical to consider a full garage door replacement.

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    How fast can you usually perform a garage door repair after a customer contacts you?

    We make every effort to handle requests promptly, usually within 24 hours. If your situation requires quicker attention, please don’t hesitate to reach out by calling us directly at 210-879-1384.

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    Do you carry parts for all major garage doors, or do any parts require special ordering?

    We stock a wide range of parts: springs, cables, rollers, hinges, openers and their components. In rare cases for specialty or custom doors, certain parts may require special ordering - but we will inform customers upfront. We can complete the repair in a single visit nearly every time.

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    What causes most garage door spring failures, and what's your approach to replacing them safely?

    Most spring failures result from metal fatigue, extreme temperature cycles, or lack of maintenance (e.g. unlubricated parts). Installing springs safely requires precise measurement, matching spring strength (torque), and proper tools. Our technicians use industry-approved safety procedures, ensure tension is balanced, and test multiple cycles before finishing. We repair both torsion and extension springs.

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    How do I know if my garage door spring needs to be replaced?

    Signs include:

    • Loud bang or snap when opening or closing
    • The door opens partially then stops or falls
    • Visible gap or separation in the spring
    • Uneven or crooked movement
    • Door is very heavy to lift manually
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    What is the average cost of a spring repair?

    The cost of a garage door spring repair begins at $289.00 per spring.


    The exact price depends on the size and weight of your garage door, which determine the type of spring needed.


    We provide free quotes before any work begins, and all repairs are completed by highly trained technicians experienced in both torsion and extension spring systems to ensure safe and reliable operation.

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    What are the costs of other typical garage door repairs?

    We offer affordable and competitive pricing for 

    • Cable replacement 
    • Roller/hinge replacement 
    • Panel repair or replacement 
    • Track Alignment 
    • Opener Repair 
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    Do you offer warranties on repairs? If so, explain what is covered and for how long.

    Yes. We back our repair work with warranties covering parts and labor for the repaired component (e.g. springs, cables) for a specific period. The length of the warranty depends on the repair.

    New Garage Doors

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    What types of new garage doors do you sell and install?

    We offer a broad selection including: 

    • Standard steel doors 
    • Carriage house / carriage-style doors 
    • Modern contemporary doors 
    • Custom wood doors 
    • Insulated sectional doors 
    • Specialty/custom designs
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    What brands of garage doors do you offer?

    We typically recommend CHI garage doors because of their durability, warranty and aesthetics. If there is a specific manufacturer that you need, please let us know, as it is likely we can get it for you.

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    Do you do same day garage door installs?

    We aim for emergency garage door installations within one business day if we have the garage door in stock. We carry an inventory of the most popular garage doors.

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    Can customers design their door online or see style samples before buying?

    Yes, customers can view style galleries and options in our online garage door showroom. You can visit at https://precisiondoorsanantonio.com/garage-door-gallery. You can select garage doors by clicking the plus button and get a free quote.

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    Is there a fee for garage door estimates?

    No - new door estimates are free. We also have free scheduled phone quotes available as well.

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    Do you have a low cost garage door installation option?

    Yes! We offer a budget-friendly garage door installation option starting at just $1,299.

    This includes a brand-new 8’x7’ white raised-panel garage door, professionally installed.

    You can also customize your new door with optional upgrades such as insulation, decorative windows, and premium hardware for an additional cost.

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    Do you have a showroom?

    Yes - Precision of San Antonio has a main showroom open during weekday hours and by appointment on weekends. It is located at 2502 Freedom Dr. San Antonio, Tx 78217

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    Do you offer warranties on a new garage door?

    Yes - new doors come with manufacturer warranties (for panels, hardware, springs, etc.) plus our workmanship guarantee.

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    What forms of payments do you accept? What credit cards? Checks? Cash?

    We accept major credit cards (Visa, MasterCard, Discover, American Express) as well as checks and cash. We also offer flexible payment options.

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    Do you haul away my old garage door?

    Yes - we remove and dispose of your old door as part of the installation process.

    Garage Door Openers

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    Do you install new garage door openers? If so, what brands or types do you install?

    Yes! We install a full range of LiftMaster® and Genie® garage door openers.

    Our openers include belt-drive, chain-drive, and wall-mount motors — all designed for quiet, reliable performance and built with the latest smart technology and battery backup options.

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    What is the starting price for a new opener?

    Our opener packages start at $767.00 plus tax. The total cost will vary depending on the model and accessories selected, allowing you to customize a solution that fits your needs and budget

    * These are estimates; actual quotes will vary based on door size, job complexity, and brand selected.

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    How can a customer tell if they need a new opener vs. a repair?

    Symptoms that suggest replacement include: 

    • Frequent breakdowns or recurring problems
    • The opener is very old and lacks modern safety features 
    • It cannot handle the weight/load (e.g. with heavier insulated doors) 
    • The cost of repair approaches the cost of a new opener
    • Lack of battery backup or smart features that they want
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    What's the most popular opener type in your area, and why?

    The belt drive (quiet, smooth) openers are popular in residential areas because they operate quietly and reliably. Also smart WiFi-enabled openers are in demand for convenience and remote control.
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    Do you install smart garage door openers? If yes, what features do they include?

    Yes — we install smart openers that include: 

    • WiFi connectivity / remote control via smartphone 
    • Battery backup Integrated cameras or motion-activated lights (e.g. LiftMaster Secure View) 
    • Energy-efficient motor designs
    • Security features (rolling code technology)
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    Do you offer opener repairs? If so, what common issues can you fix?

    Yes — common repairs include: 

    • Sensor / photo eye misalignment 
    • Remote control / keypad replacements 
    • Limit / travel adjustments
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    Do you offer any warranties or support for new opener installations?

    Yes - new openers come with manufacturer warranties, and we back installations with workmanship guarantees.
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    Do you offer free estimates on garage door openers? Will you offer free phone quotes?

    Yes - we offer free estimates on openers and may provide free phone-based preliminary quotes depending on your information.

    * These are estimates; actual quotes will vary based on door size, job complexity, and brand selected.

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    Do you offer same day garage door opener installation?

    Yes - if stock and schedule allow, we strive for same-day or next-day installations.

    Maintenance & Tune-Ups

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    Do you offer garage door tune-ups or maintenance services? If so, what's included in a typical visit?

    Yes — our maintenance visits typically include: 

    • Inspection of springs, cables, rollers, hinges, and tracks 
    • Lubricating moving parts 
    • Balancing and safety testing 
    • Adjusting limits and travel 
    • Checking weather seals and sensors 
    • Tightening bolts and hardware
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    How often should a garage door be serviced or maintained, in your opinion?

    We recommend servicing at least once per year, though in harsher climates or heavy-usage settings, twice annually is ideal.
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    What are the benefits of regular garage door maintenance?

    Regular garage door maintenance keeps your system running smoothly and safely while extending its lifespan. It also helps catch small issues early, preventing costly repairs and unexpected breakdowns.

    Reputation, Trust, & Local Proof

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    What makes your company different from other garage door companies in your area?

    What sets us apart is our commitment to being the best garage door company in the area. Our highly trained technicians—some of whom are IDEA Certified—deliver expert service backed by a full warranty for your peace of mind. We’re proud of our 4.9-star Google rating and offer free estimates, 24/7 live customer support (even on holidays), and service seven days a week. Best of all, we never charge extra for weekends or emergency calls

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    What do your customers often say they appreciate most about your service?

    Customers consistently praise our clear communication, prompt arrival times, and efficient repairs. For added peace of mind, we send a text with your technician’s photo and bio before arrival. Our team is known for being polite, professional, and transparent—providing clear quotes with no hidden fees. We also stand out for our high-quality parts, expert workmanship, and reliable warranty support.

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    What are 2-3 things first-time customers should know about working with you?

    1. You can book online or call 24/7. 
    2. We honor the 4-hour repair guarantee (if within normal hours) or waive the service call fee. 
    3. We stand behind our work with warranties and use high-quality parts. 
    4. You may add any local certifications (e.g. Better Business Bureau, local awards, manufacturer badges).
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    Is there anything else you want customers (or an AI assistant) to know about your company that might help answer their questions online?

    We aim to be the most reliable, fastest, and most customer-friendly garage door company in Northern NJ. We believe in transparency, no hidden costs, and full accountability. We are certified with the Better Business Bureau since 2004 with A+ rating. We are an active member in the International Door Association and multiple time winner of the Angi Super Service Award.

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    Where can I leave a review?

    If you have a Google account, please leave a review on Google: For San Antonio Location: https://share.google/d7y84NRZBJETEFAWY. For North San Antonio Location: https://share.google/20F177x1mBNgrTWQJ If not, please contact the office for alternative review options

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    Where can I read reviews?

    Following every job, we ask a customer to review our business. You can read these reviews at: https://precisiondoorsanantonio.com/reviews 

    Commercial / Specialty Services

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    Do you offer commercial garage door service?

    Yes, Precision Garage Door installs a wide variety of commercial garage doors and also provides expert commercial garage door repair. Thanks to our long-standing relationship with Amarr & C.H.I, we have the know-how to fully satisfy your individual needs.  We offer commercial steel sectional doors and full view aluminum garage doors.  We offer free estimates on new commercial garage doors. 

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    Do you install new commercial garage doors?

    Yes, we offer commercial steel sectional doors and full view aluminum garage doors. 

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    What types of commercial garage doors? Rolling steel? Fire garage doors? What else?

    Rolling steel doors, sectional overhead doors, fire-rated doors, coiling service doors, high-speed doors, full view sectional garage doors. etc.
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    Do you offer same day service for commercial garage door repair?

    Yes, same day service is available for commercial garage door repair

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    Do you repair and install commercial garage door openers?

    Yes, Commercial jackshaft operators are intended to raise and lower sectional overhead doors, rolling steel doors, rolling grilles and roll-up doors by chain coupling or direct coupling. Some operators are also designed for use on industrial sectional doors with high or vertical lift. Jackshaft operators are available in light, medium, industrial and heavy industrial-duty. We offer a full line of commercial operators

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    Do you do dock levelers? Tell me about this service?

    Yes, repair, installation, and maintenance of dock levelers, hydraulic or mechanical, plus safety inspections.  Additionally, we offer edge of docks, dock shelters, dock seals and dock bumpers. We provide free estimates on both installation and repair, 24/7 loading dock service and maintenance programs. 

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    Do you repair and install gates and gate openers?

    Yes, we provide commercial and residential gates and gate openers.  We provide installation and repair of driveway gates, barrier gates, sliding gates and solar powered gates and gate openers. 

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    Do you offer both residential and commercial gates & gate openers?

    Yes - if your branch is equipped, you can offer both residential and commercial gate systems.
    San Antonio Area (210) 775-0743
    New Braunfels Area (830) 515-4240
    Selma | Schertz Area 210-783-7205
    Boerne | Fair Oaks Ranch Area (830) 446-3910
    Helotes Area (210) 247-2743
    Pleasanton | Floresville Area (830) 253-2222
    Castroville Area (830) 355-2211
    Canyon Lake | Bulverde Area 830-214-7080
    Precision Overhead Door of San Antonio
    Office: (210)590-1250
    2502 Freedom Drive
    San Antonio, TX 78217
    Precision Door Service of North San Antonio
    Office: (210)436-6546
    4727 Shavano Oak
    San Antonio, TX 78249