Read what people are saying
about Precision Garage Door

When my garage door cables broke on a Sunday evening, I was quite worried about the entire process. Not only was my vehicle trapped in the garage, but I was worried that it would take weeks to get repaired. However, Ricky came out the next day to help, and he was able to free my car. He helped me choose a door to match our brick and said it was available for installation Wednesday. So the door was purchased and the installation was scheduled for Wednesday morning between 8-10. That morning, Wyatt called about 7:30 and said he was 40 minutes out. When he arrived at 8:10, we went over the door specs to ensure he had the right parts, then he got to work. He said he was hoping to be finished in 4 hours. He was finished in 3! Both men were knowledgeable and friendly. I am so glad I contacted Precision Garage Door Service!

- Lynn Chapman

We know how stressful it can be when your garage door suddenly fails, especially on a Sunday evening! We are really glad Ricky was able to step in quickly, get your car freed, and help you choose the right door. It’s just as great to hear Wyatt followed through with a smooth installation and finished ahead of schedule! Having both a quick response and a seamless installation is exactly what we strive for, and we’re so happy everything came together for you. Thank you for choosing Precision—we truly appreciate your trust and kind words!

I've used them for years to repair our garage doors. They are reliable and do great work. When the spring broke today, I called them and Chris arrived at our house in 45 minutes. Quality work. Speedy service.

- Gregg Muenster

This is so great to hear! Thank you for your continued trust over the years! We’re glad Chris was able to get to you quickly and take care of the broken spring right away. Reliable, high-quality, and responsive service is exactly what we aim to deliver every time. We truly appreciate your loyalty and your kind words!

First and foremost, I want to thank and commend technician Brian Scalia for reaching out before my appointment and introducing himself as the technician who will be assessing my garage door problem. Mr. Scalia was nearby and was able to schedule my appointment sooner than expected and was at my residence in less than 45 minutes. Mr. Scalia's approach was respectful, polite, and very accurately informed about garage doors. He politely advised and recommended different options, and prices and answered all my questions very patiently. I had already set my mind on a simple garage spring adjustment, but after considering the cost of a short-term repair verses the long-term investment based on the detail information from Mr. Scalia. I was convinced that investing long-term garage door product by Precision Overhead Door would be the best choice. So, I invested my money on Genie Garage Door Opener. Mr. Scalia's installation was detailed oriented, professional, clean, meticulous, and completed in a timely manner. Afterwards, Mr. Scalia took the time, to instruct, and inform me on every operational detail of the door opener, including setting up the app on my iPhone for Genie Garage door opener. I was surprised to learn the opener was very disable friendly, easy to use. I was impressed, and extremely happy and highly recommend Precision Overhead Door and Mr. Scalia to friends, family, and to the veteran community.

- David Fernandez

Thank you so much for taking the time to share such a detailed and thoughtful review! We’re truly thrilled to hear about your experience with Brian Scalia. From reaching out ahead of time to arriving early and taking a respectful, informative approach, it’s clear he went above and beyond to make sure you felt comfortable and confident every step of the way. Helping you weigh short-term vs. long-term solutions and make the best investment for your home is exactly what we strive for. It’s wonderful to know the installation was completed with such care and attention to detail, and that Brian took the time to walk you through every feature, including setting up your Genie opener and app. We’re especially glad to hear how user-friendly the system is and that it meets your needs so well. Your recommendation to friends, family, and the veteran community truly means a great deal to us. Thank you again for choosing Precision, we’re honored to have been able to assist you!

Aaron was right on time and immediately identified the problem and a quick fix. Exactly what I have experienced each time I needed assistance. Very polite and friendly. Knowledgeable. Excellent company.

- Sam Rock

We’re glad Aaron was right on time, quickly identified the issue, and delivered the kind of efficient service you’ve come to expect. It’s wonderful to know his friendly and knowledgeable approach made a difference. We truly appreciate your continued support and your kind words about our team

Our garage door broke and I called Precision, who not only came out within an hour, they were able to repair it on the spot, even though it was getting late into the evening. The installer, Brian, was so knowledgeable, friendly, fast, polite, explained all our options in detail, and gave us the best discounts available. The new opener is so quiet, much smaller, works with our alarm.com smart home app, etc. Calling Precision was definitely the right call!

- Tine Smith

We’re so glad we could be there quickly when you needed us and get everything repaired the same evening. Brian will be thrilled to hear your kind words—it’s great to know he took the time to explain your options, provide the best solutions, and make the whole experience smooth and stress-free. Enjoy that quiet new opener and the added convenience with your smart home system! We truly appreciate you choosing Precision and are so glad we could help when it mattered most.

I have used them before and was completely satisfied.

- Sylvia Robinson

We love hearing from returning customers. Thank you! It’s wonderful to know your past experience left you completely satisfied.

I had a good previous experience with Precision Garage Door and liked their work and professionalism. Sean was great, explained everything and gave choices. Looking forward to another good experience.

- Lester Miller

Thank you for coming back to us—we’re so glad your previous experience brought you back! It’s great to hear Sean took the time to explain everything and give you options so you could make the best decision. We truly appreciate your continued support and look forward to delivering another great experience for you!

They don't give prices over the phone even if you know exactly what you need. I'm surprised by the high price of their services; maintenance is double what other companies charge. The technician was very friendly.

- M

Thank you for taking the time to share your feedback. We’re sorry to hear the experience didn’t meet your expectations, though we do appreciate your kind comments about our technician. We understand it can be frustrating not to receive pricing over the phone. We do require an on-site visit so our technicians can perform a 25-point safety inspection, allowing them to properly assess the system and identify any potential issues. Even newer systems can experience normal wear over time, which is why a full inspection is important. Any suggestions made during the visit are simply options for you to consider. If you have any questions or would like to discuss your experience further, please don’t hesitate to contact our office directly at 210-930-5034. We’d be happy to help. Thank you again for your feedback and for giving us the opportunity to provide an estimate.

We read your reviews online and decided to book an appointment with your company. We were serviced by Jonathan, who was as advertised in the text message with his picture and bio to alert of us who was coming. In this day and age, I sincerely appreciated that as it gave me peace of mind in knowing he was a legitimate employee of Precision. He was absolutely amazing. In his knowledge of garage doors, but more importantly, in his customer service. He is a true asset to your company!

- Rogelio Sandoval

Great service! Job done quickly and professionally.

- John Calk

Thank you so much! We’re glad to hear the job was completed quickly and with professionalism. That’s exactly what we aim for every time. We appreciate you choosing Precision!

Ricky Hernandez was knowledgeable and filled our needs within our budget! He took the time to explain what was installed and how to program apps. Demonstration was complete and we both understood how to operate the system.

- Danny Ashinhurst

This is wonderful to hear — thank you for sharing! We’re so glad Ricky took the time to walk you through everything, stay within your budget, and make sure you felt confident using the system. A clear explanation and hands-on demonstration can make all the difference, and it’s great to know that stood out. We truly appreciate you choosing Precision!

He was friendly , fast and efficient. I’m completely satisfied with the work.

- Jason Smith

Love hearing this — thank you! We’re so glad Aaron delivered friendly, fast, and efficient service and that you’re completely satisfied with the work. That’s exactly the experience we aim to provide. We appreciate you choosing Precision!

Wes did a great job explaining the service needed and options we had. He was genuine and friendly, never a “pushy salesperson”. It was more than we expected to pay but the quality of the service and experience made it worth it. I would send my family to you if they need your services. Thanks Wes.

- Danny Bickel

Thank you so much for your kind feedback! We’re glad Wes made the experience comfortable, clearly explained your options, and kept things pressure-free. It means a lot to hear the quality of service made it worthwhile, and your willingness to recommend us to your family truly means a lot. We’ll be sure to share your kind words with Wes—thank you again!

Door Designer Sean came out to provide an estimate today. He was punctual, extremely knowledgeable, professional, and listened to my needs and budget and provided a solution that would fit in my budget. I did not feel pressured at all to purchase which I liked most of all. If you are thinking of having a door installed do not hesitate to contact Precision for an estimate.

- Edward Mendez

Thank you so much for sharing this thoughtful feedback! We’re delighted to hear Sean made such a great impression—being punctual, knowledgeable, and truly listening to your needs and budget. Providing helpful guidance without any pressure is exactly the experience we aim to deliver, so it’s wonderful to know that stood out to you. We appreciate your recommendation and are grateful you considered Precision for your garage door project!

Chris Figueroa came out to do a tune up; efficiently assessed areas needing adjustment and or repair, provided options and did an excellent job of making necessary repairs. I was very happy with the professionalism and efficiency.

- Tom Gutierrez

Thank you for sharing your experience! We’re so glad to hear Chris Figueroa took a thorough and efficient approach—assessing everything carefully, walking you through your options, and completing the repairs with professionalism. It’s great to know you were happy with both the service and the results. We truly appreciate your feedback!

excellent service, repairs were done professionally and promptly.

- Jesus Corona

That’s fantastic to hear — thank you! We’re so glad the repairs were completed promptly and with the professionalism you expected. It’s always our goal to make the process smooth and efficient from start to finish. We truly appreciate you taking the time to share your experience!

Wes, the service tech, was very polite and knowledgeable. The repair was done in a timely manner.

- Scott Cole

Thank you for the great feedback! We’re glad to hear Wes provided polite, knowledgeable service and was able to complete the repair quickly. Our team works hard to make every visit smooth and efficient, and it’s wonderful to know that came through in your experience. We appreciate you choosing Precision!

Jonathan came to assess our garage door for safety and to complete general maintenance. He was extremely professional and courteous and completed the job in a timely manner. He explained what he was checking and gave us some pointers while he worked. Thanks Jonathan!

- Jennifer Pilger

Thank you for sharing your experience! We’re so glad Jonathan provided professional and courteous service while taking the time to explain the safety checks and maintenance as he worked. Helping homeowners understand how their garage door system operates is an important part of the service we aim to provide. We appreciate your kind words and will be sure to pass along the thanks to Jonathan!

Precision Garage Door just completed an excellent overhaul of my 18 ft wide door first installed over 12 years ago. The service tech “Brian” was efficient in describing what was required to rejuvenate my garage door for long term, noise free, safe operation. Very please with the results!

- Steven Duffy

Thank you for taking the time to share your experience! We’re delighted to hear that Brian clearly explained what was needed to bring your garage door back to top condition. Giving an older door a full overhaul so it runs safely, smoothly, and quietly for the long term is exactly what we aim for. It’s wonderful to know you’re pleased with the results. We truly appreciate you choosing Precision and are always here whenever you need us again!

Justin was just fabulous. He diagnosed the problem quickly and gave us several options. He then put in a new garage door opener. He was very quick and professional. He was a joy to work with. Thank you, Justin.

- Kathryn Bailey

Thank you for the wonderful review! We’re so glad to hear Justin took great care of you. Quickly diagnosing the issue, walking through the options, and getting the new opener installed efficiently is exactly the kind of service we aim to provide. It’s even better to know he made the experience enjoyable along the way. We’ll be sure to pass along your kind words to Justin—he’ll really appreciate them. Thanks again for choosing Precision!

Chris did a great job! I had used you guys before years ago. I see that you continue to hire quality people.

- Timothy Wright

Thank you for coming back to us—we’re so glad to hear from a returning customer! It’s great to know Chris delivered the kind of service you remembered from years ago. We take a lot of pride in bringing great people onto our team, so hearing that you noticed that means a lot. We truly appreciate your continued support and are always happy to help whenever you need us!

Brian arrived on time and explained the process. He is very personable, polite and professional. It is because of his attitude that I chose your company. Although your company is not the cheapest, the work is excellent and your company has a good track record. Kudos to Brian, he represents your company well Jeryl M. Atkinson

- Jeryl Atkinson

Thank you so much for the thoughtful review, Jeryl! We’re thrilled to hear that Brian made such a strong impression with his professionalism, clear communication, and personable attitude. Team members like Brian truly represent what we strive for every day. It means a lot to know that his approach helped you feel confident choosing our company. We’re grateful for your kind words about the quality of our work and our reputation. We’ll be sure to pass along your kudos to Brian—he’ll be proud to know he made such a positive impact. Thank you again for choosing Precision!

I would like to Thank your company and especially Justin Rainey. He was prompt, professional and very personable individual. He answered all my questions and concerns and performed the Door opener install perfectly. Thanks Precision & Justin. I'll recommend your business to others.

- BOB MEADE

Thank you so much for the thoughtful review! We’re delighted to hear Justin Rainey made such a great impression with his promptness, professionalism, and friendly approach. Taking the time to answer questions and make sure everything is done right is exactly the level of service we strive for. It’s wonderful to know the opener installation went perfectly. Your recommendation means a great deal to our team. We’ll be sure to pass along your kind words to Justin. Thank you again for choosing Precision!

I had a great experience with Precision. The online booking portal was super easy to use and made scheduling the appointment a breeze. The technician arrived right on time and was very professional. Although my garage door issues weren't acting up while he was here—meaning there wasn't anything to fix at the moment—he was still very helpful and courteous throughout the visit. I'd definitely call them again.

- Michael Brand

Thank you for sharing your experience! We’re glad to hear the online booking made scheduling easy and that our technician arrived on time and provided professional, courteous service. Garage door issues can definitely be intermittent, but we’re always happy to take a look and make sure everything appears to be operating safely. We appreciate you keeping us in mind for the future and look forward to helping whenever you need us!

Previous service and today's work demonstrate efficient and courteous work ethic. Quick repair was handled by Justin effectively.

- RICK WOLF

Thank you for the great feedback! We’re glad to hear that both past service and today’s repair met your expectations. It’s wonderful that Justin was able to handle the repair efficiently and effectively. We truly appreciate your continued trust in Precision!

Interacting with Jonathan was a great experience. He explained the problem and offered options.

- Paul Olivier

Thank you for sharing your experience! We’re glad Jonathan made the process easy by clearly explaining the problem and offering helpful options. Your feedback means a lot, and we’re happy we could assist you!

Brian was outstanding. Very professional and hard working man.

- Joe Herrera

Thank you for the kind words! We’re thrilled to hear Brian made such a positive impression with his professionalism and hard work. We’ll be sure to pass along your praise — he’ll be very happy to hear it!

Technician, Chris Figueroa arrived promptly. He was friendly and courteous. He was very informative and diagnosed our issue with the garage door. He provided options for future repairs. He provided what was necessary for the immediate need and repaired the door. Our garage door works great now and much quieter. Great work and highly recommend.

- PHILIP BEEKLEY

Thank you so much for sharing your experience! We’re thrilled to hear Chris Figueroa provided friendly, courteous, and informative service. It’s great that he was able to quickly diagnose the issue, take care of the immediate repairs, and offer options for the future. We’re glad your garage door is now working quietly and smoothly. Your recommendation means a lot, and we truly appreciate you choosing Precision!

because I've done business with them since around 2008 and I am very happy with their service. Also Brian the technician explained the service that I needed to get my garage back to operation professionally and precise. Dustin also came to help Brian, thank you so much!!! They replaced everything except the springs and door, I ha it installed in 20087 and I think it was due for new advance equipment!! again thank you so much!!

- ALBERT TREVINO

Thank you so much for your wonderful review! We’re honored to have had the opportunity to serve you since 2008 and thrilled that you’re still so happy with our service. It’s great to hear that Brian explained everything clearly and professionally, and that Dustin was there to support him. Upgrading your garage door equipment was definitely a smart move, and we’re glad everything is now running smoothly. We truly appreciate your loyalty and kind words — thank you for choosing Precision!

Justin was an absolute blast to engage with. The process was straightforward and tremendously thorough. I had multiple questions and Justin walked me through all of them. I decided to opt for the most extensive repairs so I could revel in a long term solution. Justin knocked the work out in a very timely fashion. Professional, courteous, and talented at his trade are all traits I would use to describe Justin. Precision was fabulous - thank you!

- Tobias Voegele

Thank you so much for this fantastic review! We’re thrilled to hear that Justin made the process enjoyable, thorough, and easy to follow. It’s great that he could answer all your questions and help you choose the solution that will keep your garage door running smoothly for the long term. Your kind words about his professionalism, courtesy, and skill truly mean a lot — we’ll be sure to share them with him. We’re so glad you had a fabulous experience with Precision and truly appreciate you taking the time to share it!